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I.N. Touch Automotive
1020 Huffman Rd suite a, Birmingham, AL 35215, United States
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I.N. Touch Automotive
Comments
Su
Review №1

He took care of the wheel bar and backed up his work. I haven’t had anymore problems with that area. He followed up to a while later to ensure the car wasn’t having anymore issues or the same issue. I am a pleased customer.Suzy

Te
Review №2

Great service at a reasonable price.

Da
Review №3

Great group of guys. Fast and quality work.

Da
Review №4

When I come in and say I have a radiator leak and need a new hose, I dont want to pay $100 for an hour of diagnostics to report that I have a radiator leak and need a new hose. I f I come to you and say my car is making a strange noise and not running correctly, I can see it might take a diagnostics test. When it is a obvious hose leaking, there is no way you spent an hour doing diagnostics, and it is not right that you charge me for an hour of diagnostics so such a simple repair. If you could show me how it took an hour to diagnose that the hose was leaking I will raise my star rating to 5!

Ke
Review №5

My truck was at the shop for 2 months. Ive had repairs here before for my other vehicles and the work was good, but didnt take that long. My engine light is now on again. With the amount of money I paid for the repairs, I wasnt expecting to see the engine light so soon.

Th
Review №6

Prices were entirely too high for the vehicles they had. Better off going to a real dealership

Yo
Review №7

It was great to me because they picked my car up on a Tuesday. When I called them they told me that they were very busy and that they would get to my car as soon as possible. They kept in contact with me and told me everything that needed to be fixed. I like them because they did not do a rush job on my car. They fixed it with no problem. They are in a very good location. If you are looking for a someone to fix you car. I recommend In Touch Automotive. The prices are fair according to the work.

Dr
Review №8

I am really happy that I have found In Touch Automotive and working with Brad & his team. They have given me a more honest appraisals of what is necessary with my husbands Toyota and not it all in the same realm as what Toyota said when it needed something.Just very very happy with their work, with the timeliness & their willingness to work with me on whats necessary and being able to get it all done. We will continue to use them!!Dr Tricia Working

Cr
Review №9

The owner was very nice. He informed me that it was something more going on with the car and actually took me to the back to show me exactly what he was talking about. He also gave me the price of fixing it! They are also affordable

Ra
Review №10

Best Place To Go And he want cheat you out your money very respectful people Brad The Owner Will Help you out And He Very honest

Le
Review №11

The service is immaculate! I had a used motor put in my Dodge in July 2018 and they also fixed my exhaust as well. The price was reasonable, very affordable. They service was done in a in timely manner and technicians took very good care of my car. It ran so good after the great job they did and the exhaust was so quiet. I highly recommend this shop, as it was clean and it is a very friendly and inviting atmosphere.

Ki
Review №12

They were friendly and made me feel as if I had been a customer for years. Brad and his team took care of my vehicle with care. They were very knowledgeable and answered all my questions. I would recommend them to anyone!!!! Thanks I.N. Touch, I love you guys already 🤩🤩

Ro
Review №13

They work with me and they where very professional, they really are good yall should try them out .

jo
Review №14

Great service. The guys there put me back on the road again in no time at all. Explained everything in detail and the bill was lower than I imagined it would be. I will take my car there next week for service.

Ja
Review №15

Great people and great service.

D
Review №16

Great service from the staff there. All questions and concerns were answered and service completed in a timely manner.Will be going back soon for future services on my vehicles.

In
Review №17

This is a great place to go when your vehicle needs a little TLC lol Brad is cool and makes sure to get you in and out with reasonable prices great customer service and awesome mechanic skills. I highly recommend

Da
Review №18

This seems to be a good and honest garage.. They had a little trouble getting my car working, but they worked with me and got it done in the end. Brad explained things completely and they worked hard to complete on time.

Ri
Review №19

Stopped in for quick oil change. 10 minutes in and out. This is a full service garage and they seemed like they do quality work.

Lv
Review №20

A very informative experience, Brad Smith assured me that I would receive quality work. Very satisfied

Na
Review №21

Excellent Customer Service! I was in and out so quickly. Brad and his crew are great!

To
Review №22

Staff is very courteous and eager to resolve your needs. Truly a blessing.

ja
Review №23

Horrible work. I had to keep going back for him to fix what he didnt properly fix from the beginning. Then he tried to charge me twice. The devil is a lie!! Dont go, the owner seems nice but his mechanical work isnt worth the time nor final price. Bc i still ended up going to another place to get the same thing fixed. If i add on what he charged me plus what i had to pay to get it done again what initially was a $200 job turned out to be $490. Save yourself

Fr
Review №24

Our catalytic converter went out and Brad Smith made sure that everything we needed was shipped overnight and our car was finished before noon the next day!Also, we had to go a second time for a bad sensor that was fixed within minutes! Not to mention -- we also got a free t-shirt!His service was impeccable and if we have any more problems, we will be more than sure to give him a call!

Ca
Review №25

Great place to take your vehicle! Very thorough and extremely knowledgeable staff. Will be back for sure.

Su
Review №26

Best car service on this side of bama. Recommended 10/10 will work with you on prices

Ce
Review №27

Overpriced took too long car came back with the same problem please dont take your automobile to these guys this place is a rip-off

Ga
Review №28

Always so polite. Fair pricing. Quick work.

Na
Review №29

Great service, decent prices.

Ta
Review №30

I wish I had of read the reviews before taking my vehicle here. Do not take your vehicle to Intouch Automotive. My car came back with more problems then it went in with. It was supposed to be in the shop 1 day and it stayed 5 for a simple headlight change and a hood cable install. I was severely over changed for work they claimed they did but really didnt. I had to make 2 additional trips to resolve missing parts and a leak that did not start until after they returned my car. If I could give zero stars I would.

Lu
Review №31

Great company...I will definitely be doing more business with these guys!!

Sc
Review №32

Great customer service, no problems, the car engine was replaced and is running great.

Br
Review №33

Hey: this Andre In Touch Automotive very good will be back anytime go wrong with car they did ac on me car and did a good job

Va
Review №34

The service I received from Brad and his staff was exceptional.

Ja
Review №35

Great people to deal with, when no one else could tell me what was wrong with my Prius, these guys knew right away and fixed it fast, try this shop and you want be disappointed..

He
Review №36

Your diagnostic was wrong you guys ripped me off 65 dollars valve stem low pressure line was bad went too pull a part purchased valve for 1 dollar I myself released pressure from high pressure valve went too walmart and purchased a can 16ounce can of 134 refrigerant / with hose which you guys never put in Iput the can in air working now and I saved 225 dollars which your company tried too get from me..............Thanks Brad

Ma
Review №37

Great customer service

No
Review №38

Oil change was the cheapest Ive found.Oil change was a short 5 or 6 minutes.Ill be back for that and maybe more if needed.

Jo
Review №39

I have an 06 Dodge Ram Diesel with an electrical problem that didnt want to turn on and it had been to 3 shops for over three months and with in of matter of days that guys got there hands on they were able to find the problem. They got the truck back 4 days later, running!! Experts on auto electrical.

Al
Review №40

Brad is very friendly. I can trust this place.

T
Review №41

These Guys are GREAT!

Bi
Review №42

Poor mechanical skills match the terrible customer service. The office smells like pot when we came to pick up our car they couldn’t fixed. Take your car somewhere else!

Is
Review №43

Good service trustworthy

Information
8 Photos
43 Comments
4.4 Rating
  • Address:1020 Huffman Rd suite a, Birmingham, AL 35215, United States
  • Site:http://intouchautomotive.com/
  • Phone:+1 205-703-4005
Categories
  • Auto repair shop
  • Brake shop
  • Mechanic
  • Oil change service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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