They were able to fix my air conditioner in about 15 mins! It was amazing! I didn’t even have an appointment and they were transparent about pricing too! Excellent service and experience!
I have never had a bad experience there. The mechanics are nice and helpful and the person who works the front desk regardless of who it is always friendly and easy to talk too.
Fast and friendly. I would recommend this auto shop.
Professional, knowledgeable, informative, friendly courteous, polite all on an early Saturday morning
Great experience I just purchased my son a car and took his car there do he can keep up with oil changes,!!!
My son had his car serviced here and said the staff was courteous. The mechanic was certified, answered all his concerns and was very professional. Thank you Precision!
I took my car in for a oil change and about a hour later my car cut off. I called them about it and they said they would look at it. They claimed it was unrelated to the oil change. But I honestly think they just didnt want to be held responsible and tried to charge me 800 dollars for a fuel pump. Seems shady to me.
It was my first visit and I left with a mind to return.
I was kinda dreading coming to precision because in the past their customer service has been not so good. I came because the price was cheaper than where I had originally planned to go and Im glad. My whole experience was great. Customer service was awesome and the service was fast.
Mgr was so very nice and helpful.
They did good work, I had my thermostat housing replaced and my my oil change and now my car drives real good
I started taking my vehicles to Precision several years ago and i dont trust anyone else to work on them. They are knowledgeable about diagnosing issues and have great rates, quick turn around and a very friendly welcoming staff. Love the lady at the front desk! I highly recommend them if you want fast, competent and affordable service.
They were affordable and honest. After calling around to several places, I found the best rates with them for an A/C issue I was having. They also communicated with me much more openly about what was going on than the other shops had.Thanks yall!
I only take my car here for oil changes even if I have to work out of town and have to wait to get it changed when I get back in town. They have the best customer service around and let me know promptly when anything needs to be addressed when/if they find something but arent pushy about getting me to fix it. The best part is the price by far. They have the best price for an oil change and vehicle inspection in town. I will always take my vehicle here to be serviced. I highly recommend this place.
Good friendly service
Precision Tune is always my go-to for oil changes or automotive issues. They get you in and out quickly, are always polite and professional and are the most affordable auto repair shop Ive found in town. Highly recommended! A+
Theyre good people in an out an under 30 mins
HAD THEM TO REPLACE TIMING COVER SEAL THEN IT JUMP TIME BOUT 2 MONTHS LATER TOOK IT BACK AND THEY SAID MOTOR WAS GONE THEY DIDNT WANT TO HONOR THERE SCREW UP IM GONNA GIVE THEM 1 MORE CHANCE TO REFUND MY MONEY AFTER MY MECHANIC REPLACE NEW TIMING CHAIN
I love taking my car here. They are nice and fast and affordable. They always let me know what’s going on with my car. Come here if you looking for a family environment car shop.
Fast friendly service! They told me all that I needed but didnt try to force or trick me into doing anything outside of my budget. They gave me a helpful printout and even highlighted the most pressing issue so that I know what can wait and what cannot.
Precision Tune Auto Care has great customer service and they are very professional. This is where I go for vehicle maintenance. There are closer shops to where I reside, but I trust them to take care of my ride. 🙂
Homeless, stopped by to use wifi because public places are closed due to CoViD-19, and wanted to check email for job application cause i dont have a phone was turned away. its extremely sad this is what we do to our homeless. America must change or its legacy be for known for arrogance selfishness and greed. It makes me incredibly sad!
The people at precision tune auto are the best! they’re always super quick with oil changes and are more than helpful when my car is experiencing other issues. i recommend them to anyone!
Worst SERVICE THAT IVE EVER EXPERIENCED!!! I PAID ABOUT 300.00 DOLLARS FOR FRONT AND BACK BRAKE PADS THAT CARRIED A YEAR GUARANTEE. THEY LIED ABOUT THE MILEAGE ON MY CAR SO AS TO NOT HONOR THE CHANGING OF MY BRAKES BECAUSE THEY NEEDED CHANGING. THEY HAVE LOST A MY BUSINESS!!! I WILL NEVER GO BACK!!!
Always friendly. Always helpful. Always personalable and quick service every visit.
I never had an actual experience other than me contacting them to price an engine installation service. I was told that he didnt have time to look up a price but asked me to shop around and find the lowest price and that they would beat that price. I called several days later and was informed of the same thing and told the man of the cheapest price that I had found. He then said he wouldnt be able to help me and to use the other mechanic shop! False advertisement by word of mouth and to top it off, he hung up on me!
This is the only place that I trust with my car! The service is great and speedy, even when the bays are full! Great customer service, they will treat you like family and make sure your car is in tip top shape!
This was one of the most efficient and friendly Precision auto I have ever experienced. i walked in and was welcomed in everyone was so nice and helpful. Definitely will be coming back.
I had a wonderful experience here. The staff was friendly and helpful. They wernt pushy in trying to sell you other services. I will come back here and recommend them to other people. Thanks guys.
I’ve been here twice now and have had good experiences both times. They tend to stay very busy, but always do a good job of being timely for being so busy. Very knowledgeable and friendly staff, they took the time to go over my cars issues with me and were very respectful. Will be coming back again for sure. Especially as a woman, I appreciate being shown respect in the auto industry. We like to learn about our cars and how to keep them running too!
Very courteous, fast and efficient!!!
Really competitive rates which is great if you are a student or budgeting ( and I am both). They were also able to see me on short notice. Theyre incredibly thorough and found a few things that couldve been problematic down the road and even showed me the problems that were talking about. Got oil change, brake pads, and tune up. Showed me the seal on my radiator cap was cracking and where my water pump was leaking. Will definitely be using them again.
They always take good care of my auto needs. So knowledgeable and do great work. And you just cant beat the customer service.
Very professional and quick service even though it was busy at the time.Thoroughly satisfied!
Excellent customer service, excellent work done to my vehicle and all at a great price. The owners are phenomenal and will forever have my business. Many thanks to you!🥰
I came to precision to get an oil change the lady at the front desk was very friendly and helpful. The timing of getting the oil change was great . Precision is very convenient for me . It is always great service here
Amazing people, customer service can be harsh at times but the job gets done in an awesome manner!!😌😌😌😌
They took very good care of my car and even put my wiper blades for them. The staff was also friendly and understood my concerns for my car and assured me everything was going to taken care of when I dropped my car off.
They do great service keep it up guys.
Very horrible service after my radiator was replaced. I was told to continue to put water in my car which I shouldnt have had to do that if it was replaced with a brand new radiator. For the price I spent it better have been brand new. Smh waste of money and drive and my car is still messed up. Never again will I ever visit this location or any of them because of this bad experience.
Great price, good service, and knowledgeable mechanics.I stopped going to other places because I was tired of being given phantom problems. Theyll make recommendations here, of course, but the priority seems to be your needs - not your wallet.
Worst service!!!! At the end the cashier just said we didn’t meet your expectation. Price for oil change is even higher than dealership! Can’t think of any reason why should go there again. Guess they just shoot for one time service anyway.
Im not a very car saavy guy, but do know customer service. I signed up for an appointment through USAA RepairPal and thought that this place would have integrity. I was wrong.I took it in one week. That Friday I had to call THEM to get an update on a Lexus IS350. They told me they did a few test and had more to run. The following Tuesday they informed me that the control head need to be replaced. I told them I didnt want the work done. At that moment, not the Friday I called them, not the day I brought it to them, but that Tuesday I was informed that I would be charged $45 everyday the car remained there. Why wouldnt you inform someone of this at the initial dropoff?So I get there and fortunately I was not charged the $45. I try to leave and the vehicle, which only the AC wasnt working and the TPS light was on. When I get the vehicle back my parking brake light, check engine light, power steering light, and my ABS light was all of a sudden on.I used them through USAA and this is how they are with customers. Poor.
Very Personably and nice employees! First time at this location and they were thorough and quick. Will definitely be back!
Came and got a oil change and they had good affordable prices. Also great customer service from the lady at front desk. I reccomend anyone needing a oil change to visit Precision Tune Auto homewood location.
Best place to get your oil changed in the whole city. It’s also the ONLY place I trust to take care of the needs of my car.
I got my oil change in a decent amount of time. Great staff and very friendly
Great customer service lovely environment and the people were just nice as can be i love it here this is the place to get your car worked on
Youre always going to experience suggestive selling but this is one of the fastest places in town and their website has coupons that make it cheapest. The wait isnt bad at all if you happen to be craving the waffle house next door.
Nice friendly atmosphere customer service was excellent and the staff was indeed helpful I would recommend this place to everyone..Thanks Again for your help.
Great experience for my first time. I highly recommend people to come here.
I had great experience. Extremely nice customer service and sweet desk clerk!
Friendly employees. Fast and affordable service. 10/10 would recommend to anyone
They are nice and make sure they check and make sure everything is up to part even if you only asked to get an oil change.
I love precision in homewood there are always very helpful and always in good spirits.
The staff is very welcoming and knowledgeable and I had a great experience coming here to get my oil changed.
Good food and was hot and on time
Walked in got took care of soon I hit the door I love service like that
Great, fast service at an excellent price. Wonderful customer service!
They always do an awesome job on my car
Been with these guys for some years always great service and budget friendly. I do recommend them to others
Great customer service and fast service. I highly recommend their service
Staff is efficient and professional. They get me in and out quickly.
It was an awesome experience they did a great job of taking care of my needs as for my vehicle. Gave a great customer care and was very thorough in things that could improve my vehicle maintenance! I will definitely be going back.
Quick and affordable oil changes. Never had any issues with them.
Quick and cheap oil change. Convenient location. Desk clerk wasnt very nice at first but was pleasant when I was paying. However the bay workers had great customer service. Agree with the other review when it comes to bad apples. I will go back again.
Sure, they were nice and did the work, but when I got my itemized receipt checked by an independent mechanic from a different garage, their prices were way more than what should have been charged. The biggest one being that they charged for taking broken parts off, which is part of the work that goes into fixing it and would not be charged elsewhere (which was confirmed by another trusted mechanic my family has gone to for years). Get a quote and get it checked by someone else before you agree to the work.
I always come here and they always take good care of me
Awesome customer service! I recommend them to everyone!
They are the best always know what’s wrong an can fix anything... when I come in I don’t have to wait for hours and all the staff are very sweet
Paid for a diagnosis on my brakes which was $40. Wanted to charge me 482+ tax for 2 rotors and brakes and said they wanted to take my old brake fluid out and put some new in,check my emergency brake and charged labor for each thing he was going to install. So after i talked it over with my granddad he told me to leave. i told them i couldn’t afford the price and then he tried to take the price down and take the brake flush and checking my back brakes off it came down to 373+tax i thought about but i still declined. After that they did not say thank you for coming or anything. just gave me my keys. this is the second time this has happened trying to over charge don’t go here! go to tire engineers. i ended up having a friend doing my brakes paid for parts which was wayyy cheaper thank god ! Also my brake fluid was clean and did not need changing so they lied about that as well, and checking for my emergency brake ? nobody rides on there emergency brake. since i’m a young woman they will try and rip you off be careful ladies .!
Great service staring with the cashier and with the techs. Great competitive prices and was quick on completing services done to both my cars without any appointments needed.ThanksKaren & Larry Moore
They replaced the transmission in my 1995 Dodge Ram. Very professional with quality service, honest on cost, prompt on repair time and kept me well informed on the statues of my vehicle. Shop was very clean. Nice to have an honest mechanic shop in the area!
I have been using them as my service tech for over 5 yrs. The team is great..
This is the only place I come to get my oil changed. Theyre fast, friendly, and affordable.
Customer service was great and they had my car in and out in a few minutes
They had a great service, very kind and clean facility.
An overall good experience! Great staff, great customer service, and great vehicle recommendations.
I took my Subaru in for an oil change. I asked them to look at the brakes to make sure they were good since it had been awhile. The guy told me I needed rear brakes, and offered me a good price. I could not afford it at the time, so I waited. In the meantime, I spoke to a co-worker, who said, OMG, dont go there! I was there really recently and overheard the employees talking about one of the guys there who was so bad and told people they needed work they didnt need done, and were joking about it.! So I took it to another place for a second opinion, and they said I did not need brakes! So buyer, beware. I put one star because I had to put a star to post this, but I would not put any stars if that was an option!
We just left the shop 30mins ago & when we made it home my belt started making a strange noise. We open the hood to find the oil stick wasnt closed all the way and a drill was stuck in between my belt and melt under my hood.... Wow I hope my belt isnt ruined and I have no future problems!
Friendly receptionist with a great smile and positive attitude.
Very friendly service and reasonable prices!!
They recommended I get rear wheel bearings on my vehicle. My car made awful noises after the work was done, I took the car to them twice after and they still did not fix it. I had another mechanic fix the car which was the same thing the left wheel bearings. Dont take your vehicle here, they arent trustworthy at all and cannot even fix what they mess up.
Great Prices and Wonderful Service!!
Great & Exceptional customer service @ Precision Auto Tunes Greensprings of Alabama.. I have been coming here for years & years to come, same results havent changed!
This location get you in and out management is great
Friendly and fast. affordable as well. i wont go anywhere else!
Easily the worst car shop Ive ever been to. I would suggest going here if you want to see 5 mechanics chilling in the back room while 1 guy does most of the work. Ive been here three times and theyve all been awful. The most recent time I went I got an oil change. Not even a week later my car started acting funny and my change engine oil light came on. I looked at the preferred date to return and it said 2/30/2016. If they dont even know how many days are in February I dont see how anyone would expect them to properly fix cars.
So I went in for a simple oil change and a day after my engine came on. Didnt have this problem before. Ill take it back tomorrow
Always my go to spot for my oil changes. Employees are very helpful and knowledgeable of all work and I’m always in and out at a timely manner.
I let them put my heater core in 3 days ago my car was running good just didnt have heat now I have no car to drive cause it barely cranks and cuts off every 5 mins but the workers cant tell me whats wrong this aint right somebody please help me I had my own brand new heater core and antifreeze they charge 180 for labor extra 80 for hoses now Im out a car
They have come a long way. Where it used to take hours to get a simple oil change now only take 30-45mins. There are times however depending on staffing that it may take longer periods of time
Quick service and very helpful staff.
Wanted to do a new review since they replied and lied on my other one. This shop lied and said I bought a used tire and brought it to them to put on after they told me that’s what I needed to stop a noise that they caused. Good used tires down the street replaced my tire not you all. I really need you all to stick with one lie. They also doctored paperwork saying I came up there earlier this year then sent out another letter saying I didn’t. These people are CROOKS I promise you that. I’ve been told if they find out someone else fixes your car, they pay other mechanics that people take their cars to to fix the damage they did to avoid going to court. Good things don’t come to those who lie and don’t do right by people.
Great experience! Fast service!
Great experience Im been coming here for years and they have great customer service and make sure your vehicle is and inspected before leaving there lot
Great place to get your car serviced
This place has amazing service.
I liked the customer Service and the timeliness of the Service. I came in asking how long the oil change would take and they were right on point
I have been very pleasant going there l being going for some years