They were better than I expected. They returned my call promptly. They were fast friendly and professional. They also replace my windshield for much less than my insurance deductible would have cost me.

I received good service the first time I called,and yes it was a Saturday. I spoke with Susan, not a machine. She was kind and polite to talk to.She also was knowledgeable about what should done to repair my back windshield.The tech Ladarius repaired the windshield in less than an hour. He did a great job, also clean any debris from the windshield.Auto Glass Now 🌟🌟🌟🌟🌟

This is a very good place great staff pleasant atmosphere in and out within an hour

Got a cracked windshield so I wanted it replaced. I called on the first day and they got me in that same day. Got it done in 30 minutes very good reasonable price.

Mrs Susan is so nice she help me from start to finish.

They were good and could get the window when many others couldnt and gave me a fair price the other places were 100-150 more and I was out in about an hour and a half

The staff was very nice! The price was very reasonable, and it took them no time to replace my windshield. I will definitely recommend them to family and friends.

Amazing people really nice. Youre in and out not there long.

Great staff very friendly and helpful got me in early for my appointment best price I found in city and very fast service I recommend to anyone who needs windshield or window work done

I can’t say enough good things about this place. They ordered my windshield, but didn’t feel that it was up to their standard, so they ordered me another one. I did have to come back the next day, but they made me a priority, so I was out of there in no time. One of the ladies, I believe her name was Susan, was such a sweet person. They went above and beyond to make sure that my windshield replacement was done right, and I would highly recommend them to anyone.

Reasonable pricing. Needed a windshield. Made an appointment. Got there. Great customer service! Checked in at 9 a.m. Out by 9:40 a m.

This company sucks. My appointment is in one hour and they just called to tell me my part is not available.UPDATE: I have spoken with the “regional manager” and the customer service line and no one has offered to fix the error of the company. The “response from the owner” has been nonexistent. There are many other options for glass companies - I would try another one. This company is not interested in quality service.

Definitely recommend Auto Glass Now for your window needs. Had to get my windshield replaced due to a rock hitting it and cracking it. Was told it was gonna take an hour and a half to do, but it ending up taking 45 minutes. Everyone there was friendly and very helpful!

This is a really great business. The front staff is profession and extremely knowledgeable. Made the replacement of my window as painless as possible and they were cheaper than the others. Definitely earned a customer.

If anyone needs a windshield replaced this is the place to go. People are super nice, give the best deals around. I got my windshield replaced there for $500 cheaper than the dealership was going to charge, really whats up with that. My car has a special windshield thats heated and has a transformer around my mirror. Everyone I called wanted a outrageous price. Got it installed at Auto Glass for Grant total of $214 dollars. So if youre in need give them a call, make a appointment and have that windshield replaced at a great deal!!!!

Where do I begin. Very first day the wrong glass was ordered. Took off work to have this done only to return the next day to the exact same problem. The wrong glass ordered again. Need I say more.....

My experience wàs great. The staff was friendly and attentive. I am very satisfied with the work they did. I highly recommend them.

A1 service nice staff Great Prices...What more can you ask for

They are VERY sweet and professional. Courtney and the other front desk lady are so kind and easy to work with. I will definitely come here again!!

Very friendly and the great price I paid. I have to amend my review of this business. I gave a great review of how I was treated and how fast the work was done. But when I got home and cleaned my truck, I found two chips in the paint on my hood. It appears that they pried the rain tray out. My truck is a 2020 Silverado with less than 7000 miles on it, and this is how little they care about customers vehicles. The money I saved in no way justifies the damage done. It is true that you get what you pay for. I would not recommend them to anyone who cares about your vehicle.

Wonderful experience. Said would take 1-2 hours only took them about 30 min.

Quick service, staff was very friendly and helpful

I went to Autoglass Now to have a windshield replaced in my 2018 Jeep Renegade. The customer service people were pretty friendly but the results of the work was not exactly what I expected. While my windshield was replaced and has so far shown to be leak free in the process of replacing my glass the technician somehow scratched the piece of black plastic located between the rear of the hood and the bottom of the windshield. I was kind of disappointed but when I saw that it was damaged the tech just told me Hey it looks better than when it came in. Will update with scratch pics later.

Good prices. Really nice folks. I would recommend Auto Glass Now to anyone.

Inexpensive, and very friendly employees.

Incredibly friendly staff who made the process painless and quick! They repaired my window in less than an hour. Would highly recommend!!

Great price compared to other places and they did a great job! Took a walk to Ghost Train while we waited. Very happy with the work done.

It was quick and affordable. The employees are friendly and very informative.

Fast and friendly. Great experience! Great prices!

Easy schedule.Quality friendly service at an amazing price!Thanks guys, you’re my goto glass place in Alabama.

Friendly staff, qualified, skilled,trained professional

Fast service. And great customer service

After a traumatic experience with my car window imploding seemingly out of now where, my boss called around looking for a place that could help. We happened upon Auto Glass Now in Birmingham. Their price with labor included was over a $100 cheaper than those around me. They stated they could come out the next day. Today they called and said they would be here around 2p and their tech, Nick, showed up an hour early. Right before the rain! He explained to me what happened with my window and how he would fix it. He quickly vacuumed all the glass up out of my backseat and within what seemed like minutes had a brand new window installed. I am SO very pleased with Nick and his company. Thank you so much for helping me! It means so much. I HIGHLY recommend them.

Great customer service and excellent price. The wait was pretty long, but it was worth it for the savings.

My experience at Auto Glass now was awesome. They got me in and out as quick as possible. And the replacement of my windshield was way cheaper than I thought it would be.

Great customer service! Best in Birmingham. Thank you Mandy for all your help.

Reasonable price and quick service

I am doing this review because I don’t like being misinformed. They gave me one price over the phone and when the technician Nick gave me the paperwork it was a higher price and all he had to say was I’m just the technician, which was very rude. They were late getting to my house and when I stated to the technician can I ask you a question he just looked up at me and answered with his eyes, rather then saying yes ma’am what’s the question?, which is extra rude .. I didn’t even want to use this company, especially after reading some of the reviews . It was my fiancé trying to find someone cheaper and look what type of treatment we got out of that . I just pray nothing goes wrong with my back window they replaced.

Fast, friendly, and affordable. They did a great job on my windshield.

You will miss the turn in if youre not attentive. Courteous host warm welcome. Great price!! compared to safelite. Actually half the price...

Great customer service and by far the best price relative to other quotes I got around Birmingham

Super fast and affordable! Love my new wind shield! Stay away rocks!!

Fast and professional!

Great service and price.

They did a very good job on my windshield and they are extremely reasonable on prices.

Excellent work, great customer service, and you cant beat the price. I highly recommend coming here for your windshield replacement needs!

This was almost the worst business I have ever used! I would not recommend this company to fix anything on my car! They completely are incompetent the windshield they ordered when I went in had a scratch on it they ordered a new windshield I should have left way before that! The front staff is nice but the incompetent repair workers are not qualified to even clean a windshield after spending 4 hrs for a 1&1/2 hr job my car was left with grease in the car and I didn’t inspect the molding Until I got to my gym and looked at the work the windshield molding was not even adhered to the car and this it what I saw total unbelievable! Sorry I can’t send pictures! I will send to the better business bureau! If you could see the pictures you would tell everybody not to go there!

Best price and best service! it was 60%cheaper than dealership

I called this morning to set up bringing my car in to have a windshield chip repaired. They told me no problem and took down my name and number. This interaction was great and left me very confident in the service I would be receiving. After that, I saw where they also do mobile repairs and since I am nearby and was having to come on my lunch break, I decided to call back and see if theyd come to me. I spoke with a different person this time and she said that they dont make mobile repairs when its raining outside. I said okay and asked if it was still okay for me to bring the car to them on my lunch. She said Sure, it takes about 20 minutes. I drive there, get parked, and walk in only for them to tell me We dont do windshield repairs when its raining. After having just told me on the phone that they wouldnt come to me but I could come to them. Ultimately I cant comment on the quality of their work, due to the fact that their communication isnt great.

If you want a choked chicken/poorly tuned harmonica constantly coming from your new windshield. Come here. There arent highway speed roads near the shop at convenience(70-80mph) so if they even try diagnosing it, they wont recreate highway speeds to detect it. Ive about lost my mind over the sound at only 74mph.Taking my own steps to seal it and go elsewhere forward.The people are nice and cordial but after so much time and money. It is what it is?

Great work at a great price👍💯💯

Auto Glass Now provided quick and professional service to replace my windshield during the work day at my office. Nick kept me completely informed on when he would be there. When he realized he didn’t have the right windshield, he ran quickly to the warehouse and returned very shortly with the right piece and installed quickly. I appreciated his professionalism and great customer service. I shared my experience with several of my colleagues and I expect they will be calling soon! Thank you for a stress free experience!

Great price, great service and great job!

Was very helpful and fast in putting in my windshield. Friendly staff that answers all questions about your repair.

Fast service and great prices!

Customer service is #1. They were very prompt . They gave me a time frame and it was accurate. My car wasnt all dirtied up by the guys installing my windshield. Id have to say im totally satisfied and impressed and those who know me .....im hard to impress. Thank you Auto Glass Now.

Great place! Gets you in and out.

The repair looked okay to start with, except that the chip wasnt filled all the way, and a small void still existed where the repair was done. Now it is becoming more visible as if the repair material has come out of the chip. My mistake was visiting at quitting time. Ive had chips repaired in this same windshield by the competition, and so far their repairs have lasted.

I would highly recommend this company! Renee and Courtney were so helpful, and blew the competitors away with their pricing, that I decided to setup a national account with them to cover our fleet of vehicles. Within the past month, I have had 4 jobs completed by them and couldnt be happier! Keep up the good work!

I came to have two chips fixed in my windshield. The service was great and fast. The front desk personnel was busy but handled everything decent and in order. Their prices are reasonable. I will use them for all my auto Glass needs.

Called and inquired online with all my information on my vehicle and was never contacted. I went with another company to get my windshield replaced!

Very good place nice people great prices

Courtney was very professional talking on the phones and scheduling the install, gave me the BEST price, I had to ask her are you sure thats the correct price? Install was scheduled at 3:30 and I got there about 20 minutes early and they finished the job at 4pm. Quality is literally better than the factory on my Chevrolet Equinox! They also gave me a warranty. Best price, quality and service in Birmingham period.

Have to say..3 or 4th time i have had to have a glass replaced. Top notch service. Was not long wait. Appointment made got truck in and out quickly. A lot better than a doctor visit ..if you need a glass replaced call them.

💯 In and out now problems 💯

Great work, the Staff were Friendly. got in and out Cat Quick I Would Recommend them A+++

I was in and out in no time. 😁😍😃

Great customer service all around

Thank you Auto Glass & Noah for arriving fast to replace my windshield! Noah arrived determined and professional like to provide 5 star service in replacing my windshield. I definitely would recommend everyone to use Auto Glass Now for all your window replacement needs.

Got quotes from different places this was the most affordable they were quick and helpful

*Highly Recommend!!* Please Read: I needed to have my windshield replaced completely. I called around to most of the Auto Glass repair shops in the Birmingham and surrounding areas to get a quote. Auto Glass Now in Birmingham was the best price by $40 (225-185). Some of the other places quoted me over $300. Auto Glass Now could do it for under $200! Only problem is I live in Lincoln so its quite a drive. Long story short when I got to my appointment they realized the wrong windshield had been ordered. I totally understand that mistakes are made sometimes and they were very nice about it. Apologized and rescheduled my appointment. Feeling a little frustrated I went home. When I got home I decided to give them a call. I told the ladies at the desk that I live in Lincoln and its a long drive so was there anything they could do to compensate me because I had wasted the gas and time to go over there and now have to come back, either that or maybe I should just go somewhere closer since now it was going to cost about the same. She apologized again and said she would speak to the manager and call me back. The next day they called and said they had taken $20 off the price for me. I was satisfied. But it gets better! The day of my appointment I called just to confirm everything stated above. Courtney went out to the shop herself and put her hands on the windshield to be sure everything would be taken care of. I was very pleased with the quality of the work and the windshield. Both of my wipers had to be replaced because the rubber had detached probably due to all the cracks in my old windshield. So they checked to see if they had any in store that could fit because they didnt want my new windshield to get scratched (and yes of course it was pouring down rain this day). So I needed them on the drive home. They had some in store that would fit. They gave me the wipers and installed them free of charge! That is how you make customers happy and fix problems! Everyone there is very nice and professional. I would recommend them to anyone who needs Auto Repairs done. Thank you Auto Glass Now!P.S. As soon as I got on the interstate going home... you guessed it.... A ROCK hit me. *screaming inside* but I stopped to get gas and there was NO DAMAGE! WHEW! The rock was there sitting by my wipers. About the size of a nickel. Anyways, hope this helps!

Professional, inexpensive, courteous and quick. Highly recommended.

So we have come here twice, once for our trucks windshield, and then for a passenger side back window of our neighbors. Got great service both times. Staff was both pleasant and funny! Will highly recommend their great service and great prices, better than Safelight!

I had to wait three hours because they forgot to order the glass for my car when I had an appointment they also verify my appointment the same morning and still forgot to order the glass I was very unhappy to sit there all the time and my husband had back surgery and he was in pain

Keith was an awesome service provider/repair tech. His great hospitality and professionalism was impeccable. The overall out come of the windshield installation was great. We were able to pick our car back up within an hour of service for a full replacement windshield.My husband and I will definitely be returning if we are in need of future services.I strongly recommend all prospective customers to seek their automotive glass repair with Auto Glass Now.Thanks again!

I had an appointment at 8am but was running a few minutes late due to a few wrecks on the interstate... They were nice and seemed to understand.Arrived about 815am and they quickly had my car in the back for repair. I was driving out with a new windshield by 9am. Great service and very fast!

Best place in Birmingham to get a windshield replaced. Great prices the lowest in town. I did an awesome job and it is quick. And almost look like I did not have a glass with my new windshield it was that clean and new. The ladies in the office were very polite and friendly. There is no place better to get your glass replaced

Great job 👍

Best prices I called around for in birmingham...may take awhile becuz there usually busy....but I walked in at like 12 45 n left by 2 30 if that means something to replace a windshield

Great job! Great service to really help on short notice and at a great price. Nick was professional and fast.

Quality work and fast. Service at a good. Price

I love it there great prices and very friendly people my windshield was beautiful Id recommend them to anyone

Excellent staff. (Office staff and installer) Almost imediat same day service and installation. Was in and out in under an hour Best price by far from all others.👍👍

The actual windshield itself was installed very well. Looks great, and the customer service was very good as well. Very friendly staff. However, there were a couple major things that I believe should not have happened. First, the warehouse had small glass shards all over the floor, some of it sticking to my shoe after dropping my car off. I feel that this is something that should be vacuumed up quite regularly. I was one of the first cars of the day, so it at least shouldve been cleaned up after the prior days work, but it was not. It could also be dangerous on tires, so that was very concerning. I was also horrified to see that dozens of glass shards were left on my windshield by the windshield wipers as well as on my dashboard inside the car after installation. I would certainly think this shouldve been vacuumed as well before giving my car back to me. I did not notice the shards until I got home, and I would imagine this couldve been dangerous if any had fallen onto the road and punctured other peoples tires. Very disappointed in the cleanup process, but the final product of the windshield was good. Im not sure that I would come back here though.

Friendly folks and fast

Very pleased with the service I received. I highly recommend this company to anyone looking for fast friendly service. My tech Terry done a wonderful job with my windshield, and the ladies I spoke to on the phone were super nice. Plus my windshield ended up costing me $100 less than another company I tried to use.

Brandon the repair technician was awesome! He provided a courtesy call before arriving for the job. Very friendly nature and great customer service. The office personnel were very helpful as well. Then to top it off, they are the best price in town! Thanks Auto Glass Now for such a positive experience!

Fast...friendly...and great value

Great prices on new windshields. Generally cheaper than anyone else in town. Id give them a higher ranking but I had to wait over four hours at there shop before my car was done and thats with an appointment (I showed up on time by the way). Staff is very friendly though and helpful.

Had a great experience with Auto Glass Now. They have kind and quick customer service along with great work on my drivers side window. I would definitely recommend anyone to get their window repaired here. Best prices in town, Safelite is way overpriced.

They did a decent job of installing but they ordered me the wrong window style even though I asked & confirmed over the phone the specific type & when I asked them about what I originally ordered they said they didnt have them in stock, but if I wouldve known that I wouldve shopped elsewhere before they installed it. It couldve been an honest mix up om their part but Im very skeptical about it so Id suggest being careful if using them.

Fast, friendly service! Great prices.

Great Customer service good clean work and very helpful. They where fast and reasonable. Thank yall very much for making a bad situation better.Robert

Had an excellent experience here replacing a car window after a break-in. They gave me a quote on the phone and scheduled an appointment for later the same day. I was in and out in around a half an hour, and they even cleaned up all the broken glass inside my car as well. Everyone was extremely polite, personable, and helpful. They were the cheapest quote I got and the ONLY place that could do a same day repair, so they are obviously the front runner for this service in the Birmingham area. Im thankful for a great experience in a not-so-great situation. I hope my car never gets broken into again, but I will definitely use them again if I ever need any glass replaced or repaired!

Really great prices. Courtney was very helpful with the entire process and it only took two hours. Both women at the front desk were super friendly and warming. Great experience!

Had my front windshield replaced on Saturday 2/9/19 due to a rock hitting it. However, on this past Tuesday, I backed out of my driveway and heard a crack...looked at the windshield and it had cracked. Called Auto Glass now and told them, was advised to bring it in the next morning and probably was a stress crack. **Stress crack is not covered under warranty** Was told by Juliette had to come in early the next morning, as I drove the rest of the day, the crack was getting longer and I grew more concerned, since I had only backed out of my garage and heard the crack. (Was not on the road at all, in my driveway). Well, took my car early yesterday (Wednesday) and Juliette took a look at the crack and said something had hit my car, I told her that it just cracked and nothing hit it, she insisted that it could have happened Saturday while driving home from their shop, and that it somehow just showed up on Tuesday. Even stated the temperature change could have affected it. She apologized and said would see what she could do to help since I had just gotten a new windshield from them 3 days ago........she didnt even call me back. I had to call Auto Glass 3 times to get an answer of,cant help you, you need your windshield replaced again My biggest problem with this is that I told Juliette what happened and she gave me numerous scenarios of what may have happened.....just totally dis-regarded what actually happened. This is not ethical or professional, the lifetime warranty that they advertise is a joke!!! Basically nothing is covered, you get what you pay for and if this happens to you, they will give you every scenario where it comes out to their advantage and the customers disadvantage, and they have no proof, just made up situations.......I am taking my business elsewhere, please spend the extra money and get your windshield/glass repair done somewhere else

This was my first time getting my windshield replaced, I had a great experience! Everyone was both professional and nice.

Used these folks several times. If you need auto glass, look no further. Fast, friendly, professional, and cheaper than anyone else. Personally recommended. This is the way all businesses shiuld be run.

Had my windshield replaced in my truck by Birmingham Auto Glass today.I cant say enough good things about Juliette who set everything up to get it done! She was professional yet very personable. She went above and beyond to accommodate me and I am very grateful. Thank you to all involved. I definitely recommend these folks!

I had my windshield replaced here. It was a good price, but it was also a pretty long wait. My rearview mirror also feel off after a month. I fixed it myself before trying to deal with them again. Price isnt everything