I havent had much experience with this dealership, but the young guy in the parts department when I stopped in last weekend for some parts was impressively courteous, knowledgeable, and helpful. The most impressive part of my transaction was when I asked him a question about a torque spec. He gave me an honest answer. He said sir I do not know, but I can get you the answer. I appreciated him not giving some off collar answer. I didnt catch his name but it was a great transaction