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Jones-McLeod
1530 Alton Rd, Birmingham, AL 35210, United States
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Jones-McLeod

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Vi
Review №1

They provide us with parts to perform repairs for our customers. They are very friendly, helpful and prompt!

Do
Review №2

Chris McLeod and I have worked together for two years now. Jones-McLeod is a solid business that stands behind its work and is committed to its clients success. If you need maintenance/support in the commercial kitchen environment, you will do yourself a favor calling Jones-McLeod.

Jo
Review №3

They were fantastic. If had my commercial property listed for almost 2 years with the wrong people. Silvester contacted me and asked me to give them a chance to meet my needs. They did. They sold the property in record time. Would ana will recommend them..

Sh
Review №4

Jones McLeod has been the premier service provider in Alabama for as long as I can remember. They are highly trained, carry an enormous amount of inventory to take care of their customers and truly understand the foodservice equipment business and how important it is to keep a customers equipment operating at top levels. Their professional techs and in-house staff are always ready to help and make sure that you get the best service possible. This family run business is under the direction of Chris McLeod and you will not find a more professional and dedicated individual than Chris!!

To
Review №5

Always have awesome service. Wouldnt use anyone else.

Ma
Review №6

Brian and team do a great job with all of our needs. A++ responsiveness and service, would recommend to all!

Ro
Review №7

The technicians at Jones-McLeod are very professional and responsive when servicing our equipment. They provide excellent service and that reflects positively on our customers. Jones-McLeod represents our brands very well and are our preferred service company statewide in Alabama.

Ja
Review №8

I highly recommend Jones-McLeod. They have great customer service and my rep, Brian Harrison is always there when I need something.

Ha
Review №9

Always get great service,very knowledgeable about equipment

Ke
Review №10

We placed a service call with Jones McLeod and Ken came out to diagnose the problem we were having with our drink cooler here at the office. He let us know exactly what the problem was with our cooler, he called the manufacturer and found out that the defective part was still under warranty. He suggested that we call the company who we purchased the cooler from, which we did, to have the defective part replaced. After we received the replacement part in from the company, we called and placed another service call to have Jones McLeod come back out and install the replacement unit. Ken came out earlier this week and got our cooler back up and running again.We wanted to let you know that Ken is a great representative of your company. He is very courteous, has a wonderful personality and is very, very knowledgeable in his line of work. He did an outstanding job in replacing the unit in our cooler and getting it in working order for us in a short amount of time. Not only did Ken do a superb job of knowing what was causing the issue with our cooler and replacing the defective part, he went above and beyond what a service technician usually does, as he took the extra time to thoroughly clean the inside of the cooler and remove the layer of rust particles that had collected inside the cooler. After Ken completely cleaned up his work area and returned the defective unit back inside the box for us to return to the company for warranty credit, he completed the warranty return tag for us with the required information.Too often in the course of everyday business, we always hear about problems. We wanted to break from the norm and let Jones McLeod know what a SUPERB job Ken did for us, as well as what a SUPERB employee you have in Ken. Two thumbs up to Ken for an OUTSTANDING JOB WELL DONE!

Ch
Review №11

Timely and professional service! Definitely recommend Jones-McLeod!

Ry
Review №12

I’ve known Chris for almost five years now. He is passionate about taking care of his customers. He has great integrity and will always go the extra mile for the customer. I fully recommend this family owned business for any of your service needs.

Ar
Review №13

Jones-McLeod is our go-to service company and has been for MANY years. We usually have the same technician come to service our commercial equipment, and they always handle the repairs quickly and efficiently. Highly recommend them!

Al
Review №14

Jones McLeod has never disappointed with their customer service and willingness to meet customers needs. Thank you; truly.

Ra
Review №15

We hired them to repair and high temp dishwasher. They were just asked how much it was to fix it. We were given a bid of $1500 and decided to go ahead. About 3 weeks later they Fixed it and 10 days later it had catastrophic failure. They took no responsibility and the machine had to be thrown out and replaced. I would never use them under any circumstances

Ka
Review №16

Jones-McCleod came to my business a installed a new thermostat on a refrigerated work station. They installed a thermostat that did not work and had to come back and install a correct thermostat. I was charged nearly $300 for the first thermostat and nearly $300 for second thermostat. I called several times to try to resolve this issue and was told they had to call me back. Obviously...I WILLNEVER USE THIS COMPANY AGAIN

Ha
Review №17

Glad to see you in Huntsville now! Chad is a super friendly and knowledgeable Tech!

Ma
Review №18

Cindy is wonderful! !!!!Have been on the Internet looking for knobs and no luck. A kind man at Bresco. gave me me the referral.She looked it up only 27 minutes awayGive Cindy a raise!! She is a true asset !!Love this place

Oz
Review №19

2.5 Hours, 1 part ($156) and they charged me $1230. Asked for a detailed invoice, nothing. Never again.

Ph
Review №20

Had the tech drive 50 miles to and 50 miles back .My pizza oven was out and he looked at it for 15 minutes and said the problem was a blower motor and fan failure.He then left me a bill for 424$ .The problem was actually a bad capacitor and it cost 65$ installed .The tech from Jones McLeod wanted 2700$ .Only reason I give one star is for Cindy in service .She was the only one there that seemed to care.

Ch
Review №21

Excellent staff, great selection

Br
Review №22

Very sweet

Information
44 Photos
22 Comments
4.2 Rating
  • Address:1530 Alton Rd, Birmingham, AL 35210, United States
  • Site:https://jones-mcleod.com/
  • Phone:+1 205-251-0159
Categories
  • Appliance parts supplier
  • Appliance repair service
  • Appliances customer service
  • Commercial refrigeration
  • Food processing equipment
  • Repair service
  • Used appliance store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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