The guy that worked there today was very unpleasant to talk to. My 8-year-old grandson came in with his own silver and he had questions. Hes a smart kid especially when it comes to numbers and loves to talk to people. This guy barely had the time of day for him. He could have used it as a great teaching moment! He seemed very annoyed that we had interrupted whatever he was doing at his desk.
Been going here for a few years now and still enjoy going in. The staff are professional, polite, knowledgeable, and honest. I stop by whenever Im in on that side of town, sometimes just to look at the selection and feel like I get the same respect regardless of if I spend $0 as if I spend $5000. Best selection in town and just a great experience in general. Keep up the good work guys!
Just started buying silver from them a few months ago and have had a great experience everytime. Very fair, honest and helpful. Thanks to the 2 different employees Ive dealt with that have made buying silver enjoyable.
They must think im a chump, called on phone they quoted $17-$18 ea for 1921 silver dollars . I had 85 to sell . When i get there they offer only $12 ea and didnt even look at them . Watch ur back and do ur homework before you go in there .
Excellent staff. Very knowledgeable and fair.
I have been in to the store several times over the last year. The staff is always warm and friendly, and very helpful. I have had coins evaluated even though I was not selling them, and I found the staff very knowledgeable of the coin type and value. We were able to converse about the history of the mints and the availability of the coins on today’s market. I have also invested in silver from the store. I believe I received an excellent deal and hope to purchase more in the future. I highly recommend this small business, whether as a novice or an experienced collector.
Came in looking for a specific coin for my spouse for an anniversary gift. Not only were they able to special order it for me, but assured that it had the certificate to keep the value intact. They beat out the price of another store here in town that didnt even have the certificate. Very pleased with our service and received our coin quickly!
Waited while the gentleman professionally helped two other customers and then he quickly gave me the value of my coin. Great service and a honest answer. A great local small business.
Friendly service every time Ive been there. Sold items at a fair rate. Very nice selection of items.
Very friendly staff and so willing to jump in and help you understand why the prices are what they are. Ask lots of questions! These people know what theyre talking about!
Very good customer service and Matt was very knowledgeable and understanding on what your looking for. Will definitely be back. Very nice selection
The people working here are very knowledgeable and helpful. I shopped around and they have the best prices and the service was prompt and professional. I will definitely be coming back and telling my friends.
From what i have seen, it is as fair of a place as any to buy silver, i am not very knowledgeable in the coin world, ... but i do look around at rates for gold and silver etc.however, when they buy gold and silver jewelry/bullion from you they use the pennyweight(dwt) scale which when compared to the more American, and honest, Gram scale, a pennyweight weighs 1.5 grams, so by weight everything is going to weigh 1/3 less by pennyweight, JUST GOOGLE FOR YOURSELF pennyweight(dwt) vs, gram.If they pay 1/3 more then other stores do per gram then no big deal.i would definitely check out other places before selling any jewelry etc. to them.i should be able to weigh something at home and bring it in to a store and get the same weight. An honest loss of 10-20 % under market value makes sense, it is a store it has to make money. I did not bring much into the store with me, just enough to test the store, i was offered (told it was worth) less then half of what i was expecting to get offered, just like you would expect from a typical pawn shop offering half of the value of something. Common but not right. Youtube and Google are right in most of our pockets,... i can google market value of gold and silver per gram, anytime all day long.However in my experience, friendly customer service, clean organized store. I probably would buy their silver coins, did not pay much attention to gold bar prices at the time, a friend buys gold bars from them and is happy with them.Reply back,: not true there are places that offer 10 to 20 % off of market value per gram, there is only one reason to use a funny scale when buying precious metals by weight, To get an edge. For people looking for quick cash Im sure they wont mind..
Grizzly Gold and Silver has great people, great prices and great service. Always, always consistent. The new management and staff treat me like gold!
Basically all the staff is fresh & new, kind & helpful, and honest & knowledgeable. So satisfied with my visit and the cool pieces I got!
I have been in multiple times and the staff have been very warm and welcoming to me. They are not pushy for you to buy items and I feel like they give a fair value on their items.
I love coming here. They always give me the best prices on my scrap gold.!
The worst place!The worst Service!The employee seems unhappy to be at work and annoyed by questions!Told me not to waste his time because hes very busy even though the store was empty!Was rude to customers in front of me!Do not do business here! Go to Arties Coins PERIOD!
I have been in the store several times since it opened a couple of years ago, always have been impressed with how clean and orderly it is. Employees have always tried to help even though most of the time I am just looking around.
We went in the other day to have a few coins looked at the guy working was very rude! He was in the back when we walked in the store, it took him a long time to come out front. I realize he may have been in the middle of something and busy back there so I was okay waiting (I understand!) But he didnt say hi or anything when he saw us there. I handed him the coins he made his offer and when my dad asked him a question he snapped a very rude answer back that didnt even answer my dads question. The guy working made us feel like helping us was a huge inconvenience for him. He was very rude! I will not be going back!
SO tired of those who lie as easy as they breath. I had a 10oz bar I bought 10 years ago and a 1oz coin 5 years, they where put in a box and never taken out until today.Spot price was 16.90 and GGS said he would give me 15.00 because they were dirty .. SO I ask should I take them home and clean them? No he said then he said they are damaged. .. Sure buddy sure. I just did not care after having to listen to a used car salesmen yesterday. I said just give me the 15.00, Even other small Gold dealer in Billing maybe truthful, but GGS has colored them all for me. Not a hug fan of gold to start, with I am not buying any more since this game seems to attract cheats and lies. I just do not have the time or energy to learn enough to understand when I am being cheated, other then when you just know.OK GGS you got me for a few bucks hope it makes your day, BUT if you read this and change your mind about going there, then my loss would have been well worth it
After my divorce they gave me the best price for my wedding ring!
Great customer service! I love the selection
These gius tried to tell me a 15g necklaxe wes only 9.8. Straight theives
Dont know why the negative reviews. This place is clean, organized and easy to navigate. While I browsed the merch, Dave (dude behind the counter) helped out another customer and was nothing less than professional. I ended up getting a few rounds and if youre looking for gold/silver too, do yourself a favor and visit this place. Dont let the negative reviews deter you from drawing your own conclusion.
Very friendly and helpful.. Great prices
Gave me an excellent deal on my metal purchase.
Great staff and prices thank you😀
The man at the counter was very standoffish. He would give hardly any information on the coins my husband brought in and treated him like he was a nuisance. Frankly, I think that the man couldnt have acted more unhappy to be there. He was unbelievably rude. Will not be returning and I do not recommend this to anyone else.
Great store, lovely people, and awesome service!! Will be back for more!
They are very rude and I will never go there again.
Staff are not friendly at all