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Slumberland Furniture - Billings
7185 Trade Center Ave, Billings, MT 59101, United States
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Slumberland Furniture - Billings
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Ma
Review №1

Very wide selection of QUALITY DISCOUNTED furniture. Not super high-end stuff, but also not cheaply made, or put-it-together-yourself stuff either. Also a very helpful, flexible staff and very reasonable delivery & setup fees ($137 for 2 separate deliveries/setups for me, compared to Furniture Rows $250 each time!). They also have a vast selection of recliners, at least double any other store I shopped and I shopped several.I didnt shop beds, but they had a TON to choose from, again probably double the selection of any other store I visited.

ze
Review №2

Helped by a tall long haired gentlemen who was very helpful and chipped! Couldnt be more please withbthe customer service! Furniture was nice too! Will be back to continue furnishing our new home!

He
Review №3

Summer was extremely knowledgeable and helpful! She helped us find our perfect couch and make it fit for our living room. The prices at Slumberland were also very affordable! Great experience!!

Ge
Review №4

Michelle was great to work with. She helped us from the initial phone call inquiring about a new sectional all the way to walking us through all the questions we had. We are looking forward to our new sectional!

Be
Review №5

Comfortable environment to look at furniture. No pressure from sales staff but readily available if I had questions. Our salesperson was very polite and professional and knowledgeable about the furniture. We purchased a sofa and loveseat and inquired about mattresses.

Ca
Review №6

Trent was a wonderful help. He was not pushy about anything. He was very accommodating, polite and friendly. He seemed only concerned about my needs and me being satisfied with my purchase. Thank you Trent!!!

Si
Review №7

Brandi was great! She showed us a big range of mattresses. She knows her stuff. She was straight with us about how long it could be for our purchase to arrive. Ill go there again.

Di
Review №8

I was impressed with the knowledgeable staff!!! She was able to help us find just what we wanted. Sara shared our options with no pressure. Our experience was very good!

Pa
Review №9

The salesman, Trent, was very friendly and helpful. Slumberland has a great selection of recliners although we were very specific about what we wanted. Fortunately, they had the brand and style we were looking for on the floor for my husband to sit on. On top of that, the color we wanted is in their warehouse so we can have the recliner delivered in less than a month!

Lo
Review №10

We were referred to Brandy at Slumberland by our sales person Joey in the first store we looked at lift chairs for my Dad at. There options were too big for him. He couldnt have given us better advice, as she was very patient and spent a lot of time explaining many things to my aging parents! She was exceptional. We would definitely go back as the customer service was excellent!!

Te
Review №11

Our sales person Sarah was really good with helping us pick out our furniture We really recommend slumberland to people that are in need of purchasing any furniture in the near future

Da
Review №12

We live shopping here. This place has a nice variety of well priced furniture. We have bought furniture here in and the past and still have it. We normally deal with Zane, he is awesome, but had some lady trying to take us over as her client. That will not happen. It was nice to visit with you, but we like Zane!

Mu
Review №13

I had a wonderful shopping experience at Slumberland Furniture Zane Unruh Sales Manger very helpful and nice. I would recommend shopping there and will be using Slumberland Furniture in the future .

Ju
Review №14

Trent was my salesman at the Billings MT store and we did everything over the phone.... he couldn’t have been more helpful and even though I won’t receive my bed for a couple of months he made me feel very comfortable that I was making the correct choice in purchasing from Slumberland. I will definitely be making future purchases from Trent

Ky
Review №15

Very helpful staff. We had alot of questions and she had answers. Also very helpful of what they had in stock and what was at distribution center so we dont have to wait 3 to months to get the furniture.

Da
Review №16

Very nice place and Helen was very helpful. I was looking for a bedroom set and we stopped at Funiture Row and Slumberland they were also nice places however neither of them anything in stock. We arrived 15 minutes before closing and she stayed late to take care of us. And they had some inventory.

Me
Review №17

Great experience! Michele was awesome and did a great job answering all my questions and getting me all of the options and measurements I needed. I will definitely be returning for my future furniture needs!

Ne
Review №18

Trent was kind and not to pushy. Excited to get my new recliners. Thanks

Ha
Review №19

Sarah Phillips provided excellent customer service. She was very friendly and we enjoyed working with her. Awesome buying experience.

Ma
Review №20

Trent was a very accommodating & knowledgeable sales person. Definitely recommend for your shopping. He volunteered to checked the clearance area & found one item at reduced price. 👍

Ch
Review №21

Zane was outstanding. He was honest and knowledgeable. He was an aggressive sales person and was so helpful.

Lu
Review №22

We had purchased this Sleep Inc 8” memory foam mattress 7 days ago. But because of my work schedule I did not get a chance to open it up until now! I called slumberland to see if we could return it and they said it was past the 5 day cutoff and even if we where in the 5 day cutoff they would only give us in store credit. I’m very disappointed. So, we got home and opened the box. The mattress was inside a heavy plastic bag then tightly shrink wrapped to fit in the box. We didn’t take it out of the plastic until it was inside and when we laid it out on the bed frame we seen that it was dirty! We did get ahold of the manager and there was some miss communication the first call around. But we called again resolved the issue of the mattress.

Li
Review №23

I have had another wonderful shopping experience at Slumberland in Billings Montana.. Michelle as always has been so helpful and she also remembered me and my previous purchase which I was very impressed with...thank you so much!! This place has now become my go to for furniture..!!

Sh
Review №24

Great selection and some really good prices!! We loved working with Zane! Highly recommend Zane! He went out of his way to help us!

Ra
Review №25

The mission statement of slumberland is To improve the life of each customer. One of the core Values Slumberland promotes is to treat one another with love, dignity and respectOn April 2nd, I place an order and paid up front for said items. When I ordered Dennis said they should be in around the first week of May, which is perfect because I have family coming in in June. I received multiple messages after saying that they are experiencing delays but that my order would be in by June. I received another phone call from Sarah saying that, unfortunately the bench has been delayed until August. The chairs came in this past week (end of May) and I went to pick them. I asked if I could purchase the bench, due to limited space additional chairs would not fit. Sarah offered a few alternatives, but I could not pay even more money for the alternatives. So we left disappointed.When we got back home (which is a good distance from Billings) my husband started to put the chairs together and in one of the boxes all 4 legs were labeled right and so now I am down a bench (which seats 3 or 4) and a chair.I am beyond disappointed. I feel like the Mission statement of improving the life of each customer is absolute BS.

Ri
Review №26

The man that waited on me was very personable! His customer service was great!!! You don’t see good customer service very much any more but this gentle man was top drawer! His name was Zane Unruh! Very pleasant salesman! Not pushy at all! Let me make my own decision without his 2 cents after he told me about the chairs & difference in each! It was a pleasure doing business with him! Thank you, Zane!

He
Review №27

Great selection and service!Michele is awesome to work with to find just the right items to fit our needs. Always our first, and generally our last, stop for furniture.

Co
Review №28

Michele greeted me introduced herself. She was extremely helpful. First time Ive enjoyed shopping. Thank You so much Michele.

An
Review №29

Very helpful salesperson. Great products. Had what I was looking for.

Lo
Review №30

Summer was very helpful. She was patient and took her time to work with us. Nice experience. We would shop Slumberland again!

Co
Review №31

The service was so great and they were honest and down to earth with us rather than acting like used car salesmen like we have experienced other places. Ceaper than Ashley with good things in stock too. Summer was who helped us and she was great!

Ly
Review №32

Wonderful furniture store!! Had exactly what i wanted!! King size bed set, picked it out on Saturday, and it was delivered, built and in my guest room by Tuesday!! You cant find that anywhere right now!! Highly recommend!!

Di
Review №33

Texting started out a little vague, but I eventually got the answer I needed. Called the store and got my piece ordered. Very friendly and helpful.

Da
Review №34

We had an excellent experience. Salesperson was very knowledgeable and took time to explain and demonstrate beds we were interested in. Very helpful in helping us make a very good purchase decision will be back in the future if we need furniture.

JE
Review №35

Brandi at slumberland is the very best. She was very helpful and her service was impeccable! I will continue to shop there knowing my needs will be addressed promptly with a friendly visit.Thank you Brandi :)

Ho
Review №36

Summer has the best customer service. We went several other places first and everyone wants to sell you something but none of them wanted to spend time actually helping figuring out styles and materials...

To
Review №37

Brandi was very personable and informative. She made our purchasing experience a very good 👍

Ka
Review №38

Longer delivery date than web site said. Should keep website updated. Sales person very helpful and knowledgeable.

Ta
Review №39

We were looking for new bedroom furniture. Summer was very patient and checked on a number of options for us. We never felt rushed to make a decision. She gave us the information and time we needed. It was a great experience for us.

Ti
Review №40

Fast, friendly, and very helpful!! Looking forward to our new set of furniture!

mi
Review №41

Someone was quick to greet me, they made me feel welcome and they took the time to help me make the right choice! I highly recommend slumberland furniture Billings

Ka
Review №42

Very great to work with. A lot of good ideas & knowledgeable in every aspect of the quality of furniture I was purchasing. I felt like I was an important customer in every way. I have shopped there for years & I have never been disappointed in the service & the selection. I would highly recommend a visit to this store.

De
Review №43

Phenomenal service, definitely using them for future business

Da
Review №44

Summer was awesome. She spent a lot of time with us. We got a great deal on a home theater couch.

Je
Review №45

Trent Steinbrink was was friendly, willing to let us look around on our own. He was very helpful and professional with the purchase of a chair. He was willing to answer any questions. I will look forward to future purchase through slumberland.

Ju
Review №46

The helpful and knowledgeable Brandy assisted me in buying the perfect mattress for my husband.

Br
Review №47

I worked with a gentleman named Dennis Walter at the location in Billings, Montana. He welcomed us in and offered to either help us shop or let us shop ourselves. I appreciated that. We were looking for a sectional couch, but eventually started looking at Tempurpedic mattresses. On our first visit, we weren’t ready to buy one. The same day we came back and Dennis was very helpful and informative in our decision. He ensured we were getting the best price, and financing was very easy to do. The experience was great and if we need more furniture this is where we are going.

Do
Review №48

Zain made this experience very easy. Quick in quick out and very happy with Our purchase. Beautiful showroom

Ka
Review №49

Great salesmanship! Super helpful showing us all the details and advantages to the recliners we were looking at.

Wa
Review №50

Summer at slumberland was great! She helped me virtually to find a dining room set that I could get now. She went the extra mile to take additional pictures and measurements for me. I also called Ashley furniture but they could not be bothered. Thanks Summer!

Fr
Review №51

Very helpful. Sales rep was very nice. Product not in stock, but only a week to get.

Jo
Review №52

Brandi was very personable and helped me find the most comfortable chair.

Na
Review №53

Shopping for furnature and this was our 4th and last stop. Not only did they have a great selection, but their prices beat their competitors hands down. Best part of the whole experience was how they treated us with the kind of customer service you just dont see anymore. Wish more businesses operated with the humility they do, we will never go anywhere else

Me
Review №54

We always choose Slumberland! We appreciate the quality and the price! The sales people are great to work with and always go the extra mile! We have worked with Summer, the last few times. She is awesome!

Ar
Review №55

My husband and I texted before coming into slumberland to shop for a mattress. Slumberland employees were aware what we were looking for before we entered the store and that we wanted to take home our new bed that day. We were very pleased with our shopping experience, Zane helped us find exactly what we wanted. We will be returning customers.

Kr
Review №56

I worked with Michele at the Billungs Slumberland and she was awesome. She was very informative and super helpful. She knew exactly which piece I was talking about and made the entire process super easy for me. I will most definitely shop with them again!

Pe
Review №57

Michelle was absolutely accommodating. Gave us excellent customer service. Very pleased with my table and chair purchase. Michelle was very knowledgeable about the Lazy Boy lift chair selection. I will definitely be purchasing in the next week. Store was very clean and comfortable shopping experience. I definitely would recommend to family and friends.

je
Review №58

Slumberland is the best friendly place to shop for furniture.

Ji
Review №59

The person that l worked with was Brandi. She was very knowledgeable and very attentive in helping us make our choices. The entire experience was very positive for us.

Pa
Review №60

The service at Slumberland is excellent! The choices were perfect-and again the sales clerks were very helpful.

Ba
Review №61

Was very happy with the service

Si
Review №62

Brandi was our sales agent. She is amazing at her career. Thoughtful, knowledgeable, and caring about her customers. I took my roommate in to get her a new recliner that she can sleep in due to health issues. Brandi was like a doctor for furniture and helped find exactly what my roommate needed at a great price. This is my second time as a patron of Slumberland and having Brandi as my sales agent. She will always get my business. Thank you from the bottom of our hearts, Brandi and Slumberland!

Em
Review №63

This is the only furniture store in Billings where I could order a custom dining room table and chairs. We are incredibly happy with the final product and found all of the staff incredibly helpful!

Ca
Review №64

They had the best prices, they helped me find exactly what I wanted and they were the only place that had a return policy with no restocking fee! Will definitely go to slumberland first for any future furniture!

Jo
Review №65

Summer was really great to work with! She did an awesome job helping me find what I was looking for! They even price matched :)

Ch
Review №66

Excellent customer service by Trent. Answered all our questions and was very patient.

ma
Review №67

Michele Pletan Was very helpful in ordering the sofa I wanted

He
Review №68

They noticed us right away and helped me find the best deal.

Na
Review №69

Dennis was amazing and very helpful. He listened to what I needed and what I wanted and made recommendations that satisfied me. All the staff was very nice andprofessional. Highly recommend.

Vi
Review №70

I was disappointed that delivery was going to be so long but due to the fact of what our country is going through, I understand why. The girls that helped were knowledgeable and friendly and answered my questions so I was comfortable with that part of my experience. The prices were great and Im looking forward to having my new furniture in my new home.

Be
Review №71

We were looking for a bed for the spare bedroom. Sarah was very helpful and provided us with several options.We found what we needed.Thank you.

Co
Review №72

Great service. The salesman was very helpful with information and pointed us in the exact direction of what we were looking for.

La
Review №73

My husband and I recently purchased a mattress and platform from Slumberland in Billings. We worked with Les and found him to be very knowledgeable about the different types of mattresses in the showroom and was able to tell us the how their differences would affect our sleep. He was not high pressure in any way, which we appreciated. He was there to answer all our questions, but let us try out the beds without hovering over us. Our thanks and kudos to Les for a great mattress shopping experience.

Ma
Review №74

Very patient with many many questions and dealing with various back and forths

Br
Review №75

Michelle was fantastic! She went out of her way to find us the perfect piece for our living room. Great customer service!

Ja
Review №76

Absolutely great customer service!! Had exactly what I wanted and salesman was great!! Price was the best part!!!

Ch
Review №77

Very satisfied with the work that helped Sarah finding me a key piece of furniture

Ke
Review №78

We came in to Slumberland about 45 minutes before closing time. Michele was so friendly, helpful and patient as she helped us explore our options. We did not feel rushed or pressured in the slightest. We found the perfect chairs for the Man Cave!

Ca
Review №79

Nice store, great staff. They couldnt get what I needed but that wasnt their fault, it was due to supplier shortages.

Za
Review №80

Michelle at the Billings location was GREAT! We will definitely be repeat customers.

Fl
Review №81

My husband and I stopped in to take a look at chairs. Dennis Walter, the store manager Walked up to us and asked us “how would you guys like to shop today? On your own or would you like my help finding something?” He was an awesome salesman! We definitely will be back!

Ma
Review №82

This place is a great place to buy Furniture at! Our sales lady her name is Brandy,very knowledgeable lady, very humble lady,after all this covid stuff our furniture has been on backorder. Brandy calls all the time to give up dates on when it will be in.If you want good Quality Furniture and a great buying experience with a very knowledgeable sales lady go see Brandi at Slumberland I would give her a higher rating if it was possible then just a five!!!

We
Review №83

The sales member was very helpful when I went in knowing the of sofa I wanted but wasnt sure about the extended wait for delivery. She showed me other options in the price range and was very knowledgeable about the differences between them. I was never pressured or pushed toward a dramatically higher price range. She was very patient as I consulted my wife regarding the best choice and in the end, made the decision to stick with the original model and accept the delay. Extremely professional especially given the oddity of shopping during the pandemic. All options for delivery and damage protection were explained but left to my discretion. A very pleasant experience. I would recommend them to anyone.

Ka
Review №84

Ordered a sofa online at first then received a call from Slumberland notifying me that my order wouldnt be in for about 5 to 6 weeks! They offered to have us come into the store to find a piece that we liked that didnt have as long of shipping. So we were able go to Slumberland and take a look, and they managed to get us into something better than what we had found online for very close to the same price! They were also able to take the payment I had already made online and apply it to the instore purchase we found. Way to go Slumberland! I wont hesitate to come back for any furniture needs!

br
Review №85

Not too happy when they told us they made the decision to order the more expensive base without our consent that we decided against because “it was about the same price.” The only reason I was told was because I noticed the remote was different from the one they had told me I bought on the day of the sale. They then proceeded to tell us the Memorial Day discount wasn’t applied and took off the extra expense of the higher end base as a cover up. I only know this because on my original receipt the discount was already applied. We ended up getting the higher end base for the price of the cheaper one, but I find it really annoying that they tried to screw us over because of our age and lack of experience.Edited to add response to reply:I don’t think you understand what I’m trying to say. The day we bought the base we had agreed on the less expensive base. The salesperson put on our receipt the most expensive one (the one ordered) and told us that it was the less expensive one. The only reason I noticed a difference when we went to pick it up was because the remote was way fancier than the one I was shown how to use the day we bought the bed and base. When I mentioned it, the salesperson said “it was about the same price.” And there was an applied discount of $484.50 on the original receipt. We were told that was the Memorial Day sale discount. Maybe it wasn’t added in your system but I have physical proof on the original receipt. The second receipt we were given on the day we picked it up showed another $500 taken off after I had mentioned something about it and I can only assume it was the price difference in bases taken off.

Je
Review №86

Love the store but every timei o in the brandi chases us around there Is a sectional I want but dont want to work with her she had chased us out twice

Re
Review №87

The workers were very helpful, and the store was very nice and clean, not crowded at all, amazing service

Jo
Review №88

Service can be good, just depends on who helps you. Don’t expect it to be a quick process.

To
Review №89

Summer was wonderful to work with and we will certainly seek her help with more purchases in the very near future. She offered great advice and helped make my decision on our purchase flawlessly.Thank you Summer!

Ch
Review №90

We walked in and told them what we were looking for and Zane walked us right over to one that checked all of the boxes. We tested it out. We then called back later and ordered it over the phone. We were very happy with everything. Thank you

ka
Review №91

Dennis was very nice. He was patient, knowledgeable, showed us all the options, and he helped us find what we needed. I recommend going to Slumberland Furniture because they have nice, helpful employees and quality furniture. I was very pleased with my experience at Slumberland.

Ne
Review №92

We had excellent service. Our clerk, Michelle, was very friendly and spent a lot of time with us. She made it worth our while to shop there. I would highly recommend shopping there when looking for any type of furniture.

Sa
Review №93

Very thorough in getting information on their different products.

An
Review №94

Great service, only downfall was how long furniture takes. Brandi was wonderful!

Ro
Review №95

They were awesome the prices were great and the sales representative took good care of us !!

Ro
Review №96

The service is excellent. Zane was great in explaining the details of the bed headboard set we were interested in. Definitely showed his product knowledge. I highly recommend.

P
Review №97

Zane worked with us to get a price we were happy with. Well definitely shop Slumberland Furniture again!

Ch
Review №98

My husband and I walked in and was greeted by Zane U.I had in mind to purchase a particular recliner and Zane took us right to the chair. I sat down to try it out and asked about the functions of the chair.Zane took the time to explained and noticed that the chair might not be the right fit for me and suggested another in the same price range.It was indeed a better fit.Thank you Zane for your excellent and friendly service. I will definitely recommend Slumberland and make future purchases.

Co
Review №99

Brandi at Slumberland is fantastic. She spent a lot of time with us when we went to look at mattresses. She took our needs and our sleeping patterns into consideration and found us the perfect mattress (and pillows!).She’s very knowledgeable and I really recommend her if you’re looking to replace your bed, or if you’re having sleeping problems.In addition to her ability to find the right product, she’s also really personable and easy to talk to. Buying a mattress is a fairly personal endeavor, and it helps when you don’t have a super rigid salesperson walking you through the process.Personnel aside, Slumberland was a great place to shop. They have a wide variety of mattress styles and brands to choose from, and they offer discounts and sales often. I wasn’t shopping for other kinds of furniture, but in the future I’ll probably come here to do that. Their showroom is massive!I’m not an employee of slumberland, I’m just really pleased with my experience with them

Be
Review №100

Customer service was excellent. Great prices. Had more options than all the other furniture stores that were quality and budget friendly.

Information
9 Photos
100 Comments
4.7 Rating
  • Address:7185 Trade Center Ave, Billings, MT 59101, United States
  • Site:https://slumberland.com/stores/-m6-billings-mt?utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_content=M6
  • Phone:+1 406-656-3500
Categories
  • Furniture store
  • Bedroom furniture store
  • Kitchen furniture store
  • Mattress store
  • Sofa store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:11AM–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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