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An
Review №1

Dont ever take your vehicle here unless you want something to fall apart on the freeway and kill you. If you love spending hours and hours waiting for a simple thing this is your place. This place will cost you a lot of precious time, money and possibly your life.

Ka
Review №2

Joe impressed me with his knowledge and expertise. She explained every single thing to me himself and I was blown away. I had taken it to a place before him and was very lyrics they didnt explain anything. Ill never take my car to another place besides Joe. He fixed the issue and is going to continue to work on other things that he found. Thank you thank you thank you

Ja
Review №3

Went in for some sensor work and to diagnose check engine light. They finished it up within a day, however the check engine light came right back on. Went right back down and dropped off the car. A week later they said they couldnt find it and needed to do check on the timing. A week and a half later finally told timingnis fine now want to check something else. Gave them 3 days and still had not checked on it. They are nice and good people in person but not professional time wise, and never give you updates on your car status even if its a week later.

Do
Review №4

High quality work, fair and honest prices, and Joe along with the rest of the staff are friendly and professional. Heights Car Care is my go to shop.

Br
Review №5

These guys took me on a whim and fixed my ride in a matter of minutes. Granted, this is likely an exception rather than a rule, but I’d like to think that this level of personal service extends to many other facets of their business. They were professional and prompt and low cost. What more do we need?

Pa
Review №6

Super friendly staff. They went over my car and showed me pictures of the recommended repairs that my car needs. Prices are very reasonable. Only downside is no waiting room available per say. Id recommend having a ride.

Ru
Review №7

Had a great service on first visit for my GMC!

Te
Review №8

Do you offer brake pad change?

Em
Review №9

Subject: Emissions Testing--Such great people, so helpful! I have a car licensed out-of-state (college student/worker here but not from MT), and I needed an emission test to renew my license stuff, but unfortunately nowhere in MT really does emissions tests because MT doesnt require them. After calling a ton of places trying to find someone, finally found Heights Car Care and they can do this!! Not only were they super helpful in understanding my situation, but they also took the time to contact my states DEQ to find out exactly what was needed for my emissions test (I had no idea what the specifics were). Overall such great service and I will definitely be going here from now on for any car needs. Will be highly recommending them to other out-of-staters!

Is
Review №10

Very professional and courteous. Did the work and finished the job fast and efficient. Knew their stuff too

Ma
Review №11

So far I am liking this Auto mechanic. They have been communicating with me every step of the way, to include how much the part is going to cost as well as the top end of what the job might cost. And so far, they have been able to get me under budgetat this point Im very satisfied and will probably return

An
Review №12

I highly recommend Heights Car Care for your vehicle needs. I thought my engine coolant was leaking. They checked it out and the cap wasnt on tight enough! Joe, the owner, is very friendly and thorough on the service they can provide for my vehicle. They provided me with chauffeur service because I had to leave my car. Joe also contacted me the next day to see how the car was running. Now, I call that service!

Br
Review №13

Joe took the time to show me exactly what happened to my brake line before replacing the faulty part. An honest shop with fair pricing and excellent service. Can’t ask for much more than that!!

ri
Review №14

Guys here are great. Not there to lie to you or be your best friend. Just do great work for a great price. I will be back in the future.

Co
Review №15

We owe so much to Joe. We were midst road trip on a Saturday in our camper van across Montana and the left front brake started grinding bad. Not only did Joe and his team stay late to get us back on the road that night (instead of waiting until Monday), they drove and picked up parts at various parts shops around Billings. I was exceptionally pleased with Joes approach, and if I were a Billings resident there would be no question where I would take my vehicles. Not only that, but the price was extremely fair. Exceptional job and again thank you!

ci
Review №16

Called to ask question and the choose to say our work is priceless and choose to hang up with out letting me finish a sentence super rude

Je
Review №17

These guys were great! Got the job done quickly, and at a reasonable cost. They were able to get me in last minute, and were great to work with. I’ll definitely be back!

An
Review №18

These guys were awesome. Took a car I was looking at buying into them for an inspection. They gave me a very honest opinion and were very professional. Highly recommended.

Ly
Review №19

Two thumbs up, highly recommended. Joe was very helpful and treated us good. Keep it up yall.

ta
Review №20

Called around town Saturday morning because Friday night my window went down and wouldnt come up. Joe answered and told me to come up, he and staff got it back up and figured out exactly what was wrong, gave me a quote and sent me on my way in an hour. Crew is all very nice, I am pleased and will definitely be coming back.

Ja
Review №21

I just wanted to share the great experience I had at this shop. Ken did a complementary inspection on our car. He was honest with the repairs and was able to verify what needs to be done next time. They are very cost efficient here and they really do care about their customers. Thank you guys so much!!!!

Pa
Review №22

Great car service and top notch staff. They can be trusted

Kr
Review №23

Joe and his team did a great job our jeep back or the road.

Li
Review №24

Excellent job on my car.

Sc
Review №25

We had the alternator go out on our Rav4. Joe and the staff were awesome and worked with us on the repairs. Its nice to know that theres a warranty that goes with it as well. Definitely recommend doing business with this company.

Da
Review №26

My trailer for my boat started to throw grease and it was a weekend. Called some other shops and none could help. Called and talked to Joe (owner) and he had me stop by to take a look at it. Half an hour later Im on the road for only $25. Great service and reasonable price, would recommend!

Ka
Review №27

Joe and the staff at Heights Car Care are truly top notch! We were traveling to Billings from Bozeman for a little vacation when we suddenly blew a CV joint all over the road. With bearings and twisted metal flying everywhere, it was apparent that our Chevy Impala was going nowhere. Fortunately, it happened close to Billings. I’m sure that you can imagine the frustration and dismay that many have experienced when attempting to find a shop open on a Saturday. As we began to give up and accept the possibility that we could be staying there until Monday or Tuesday without a car and ruining our vacation, we made one final call. To our amazement a friendly voice actually picked up on the other end and said those 3 magic words, YES, WE’RE OPEN! Relieved, we called a tow company and had our car towed to Joe and his staff at Heights Car Care. (I would recommend telling, and maybe even writing down Heights CAR CARE to the tow truck driver a few times.... they have a habit of towing to the wrong place). Heights Car Care worked with us during all of the logistical headaches and were there every step of the way.The owner, Joe greeted us with a smile and worked with us to get our car in right away, even though there was quite a line up before us. Joe truly saw our bind and approached the situation empathetically and professionally. They even came in on a Sunday to help get our car back up and running right in time for our trip home. Joe not only came in to help make the repairs himself, but also is well connected and was able to get a new CV Joint for our specific car on a Sunday. This in itself was epic! I have never seen that done before. He even vacuumed our car and performed a full inspection. With overtime pay and the work that Joe put in, we were expecting to pay an arm and a leg. But actually I was shocked at the final price. Joe was more than fair and the price we paid was a lot less than we expected. I would recommend Joe and his staff at Heights Car Care to anyone in or around Billings or surrounding areas. Now that it has been about a week since this debacle, I can say with confidence that Joe performed solid work. Our car is still performing beautifully and the repair seems rock solid. Thank you so much Joe and Heights Car Care! We owe you one.

fr
Review №28

DEFINITELY ABOVE AND BEYOND SERVICE, GREAT ATTITUDE & FELT VERY WELCOMED & FAMILY ORIENTATED. GREAT JOB GUYS! HIGHLY RECOMMEND.

Mi
Review №29

Very courteous people. Good work. Would highly recommend.

Ly
Review №30

Very helpful and nice! Their service all around was great. I got what needed fixed at a fair price and in an efficient amount of time. I even learned some things about my car. Would recommend.

Ch
Review №31

This place was awesome and convenient!! Went to a couple of other places for them to say that it would take a couple of days to get our Suburban in, when this place got them in the same day and fixed in a timely manner! Will definitely be going back to them for future jobs with all of our vehicles!

Ta
Review №32

I bought an older vehicle and knew it would need work. Heights Car Care has consistently helped me to keep my car in good repair with great service and professionalism. They communicate very clearly and I always feel informed rather than pressured about the work I get done. I also love the app that texts me about any issues they find during their check. The text includes more information, pictures of the state of MY vehicle for that particular part, and videos about what Im looking at. I could not be happier with my dealings at Heights Car Care.

Al
Review №33

This place was extremely disapointing to say the least. We moved into the heights 3 blocks from Heights Car Care, noticed good reviews so we came to introduce ourselves as neighbors in hopes to connect with our local mechanic. We shook the owners hand. Had all breaks and rotars replaced soon after and that went fine, they were helpful and fast. Then a week later our tire almost fell off. Thank God we werent on the freeway yet as we were juuuust leaving out of town. Went to the nearest mechanic for help to find out the luggnuts were not tighten and things were not connected properly (we have a list including a video and estimate) resulting in $800 of damage. We called heights car care to notify them of the bad service and damages. We were told the owner would call us back, he did. We gave him the phone number to our new mechanic who fixed the issues and took a video of the damage... Then he said he would call us back, he never did. My husband called 3 times leaving messages and he just completely ghosted us. We werent expecting money back although most places would offer that or sooooomething. He couldnt even offer a response or apology. Highly disappointed in the lack of integrity, responsiveness and mechanical skill set of this place.Not one to leave harsh reviews but people should be aware. We could not affotd this issue as im sure many can relate.

Ka
Review №34

They charged me 152.00 to diagnose my vehicle. Hour and a half later they dont know what the problem is... no work was done on my vehicle and I still paid for them to take there time to just stare under the hood.. was not very happy... my problem has now gotten worse and Im leaving more fluids under my vehicle..

Ja
Review №35

I have used heights car care numerous times and it is the only place in Billings I will take my vehicle. The customer service and work they do is top notch and they get it done in a timely manner.

Ti
Review №36

Blew my wheel hub assembly, brakes and rotors on my way to north dakotah. called Joe (owner) 8am on a saturday morning and he told me to come right in and hell squeeze me in. diagnosed, got the parts i needed, and fixed my problems and got me back on the road by the end of the day otherwise id have to spend the whole weekend there since most shops are closed on sundays. all around great work and joe is as nice as they come. you wont be disappointed and totally would trust joe completely with my car again if i lived here.

Ke
Review №37

Ken is absolutely awesome. I won’t take any of my vehicles to anyone else!

Da
Review №38

Did not check the things I asked them to check. Ran off the list of repairs that I didnt ask for and over estimated cost for everything. Said theyd have it done in1 day kept it a week to literally put in a new battery.. I had to go in there and demand the keys to my car to get it out and paid over 300$

Je
Review №39

I have finally found a place that I trust! I trust them with all repairs, as well as charging me a fair price for the work that they do. Joe and his staff are friendly, extremely professional, and consistently reliable with both their customer service skills, and car care. They are understanding and very flexible with my schedule. Which is a hard quality to find in the auto service industry. I have had two major repairs done on my car, and each time I have not been disappointed with their work. They have gained a loyal long term customer, and if anyone ask me where I take my car or who I recommend? I am happy to say Height Car Care.

Jo
Review №40

Charged me 50 bucks to patched 2 tires both went flat the very next day i called an left a message 3 times an nobody ever called me back so went somwhere else

Am
Review №41

Joe and Angela were great! Excellent communication and customer service. The pricing was very fair and and overall great experience.

Du
Review №42

Quick service. I pulled in with a flat tire, they fixed it, n I was out of there on my lunch break.

An
Review №43

Exceptional customer service! Im ready for an auto shop that takes care of car and client with excellent service!! So far so good!!

Pa
Review №44

I only use them for my interlock but they always have me in and out with no problems and very friendly staff

PE
Review №45

In the past week I have taken 2 of our Family vehicles in to them, they diagnosed the issues and quoted cost. Each time the owner, Joe, himself called to inform me of the needs of the vehicles. He also took the time to explain and be upfront about how urgent each need was. They were efficient and quick with our vehicles. They made me feel confident about taking these vehicles across the country to Florida on our Road Trip. Thank you. Highly recommend. :)

Ty
Review №46

The mechanics are dedicated and the love they have for cars is real...I implore all to visit and take your beloved autos to Heights Car Care...

Pi
Review №47

Eazy going tloe me what need to be done no bs

Ch
Review №48

Great service. I always appreciate that they explain what is really going on with my vehicle. Sometimes they will even be able to show me. It helps to be educated on my vehicle when I go in for repairs, rather than just being sold a whole bunch of parts and services.

Ut
Review №49

Friendly, Fair, Inspiring. My car broke down and I was very lucky to come here. They were super helpful and friendly on each step. He explained every action he will take and why it was important. Even though my car was broke and I did not have many other options he was really fair. Staff was one of the most friendly people I have ever seen. Joe didnt only help me with the car, hotels and travel but also inspired me with his business sense and morals.

To
Review №50

These guys are great. They diagnose and they fix. And fix well. I would refer anyone to this place.

Ch
Review №51

Best experience with a mechanic...We got into town on a Friday, woke up to leave early Saturday and the fuel pump in my truck went out. Joe, the owner, gave me an awesome tow reference and an awesome price. They fixed my truck in a few hours, with a roadside assistance as a part of being a customer. If I lived in billings this would be my regular mechanic!

Si
Review №52

Joe and his team take very good care of me every time I go in. I have mobility issues and the always go the extra mile to help me.

Da
Review №53

This place is awesome. friendly staff, accurate and good work and I definitely see myself going back

Br
Review №54

I highly recommend these guys and gal to anyone. They took care of me and made sure ibwas safe to get back on the road again.

Ca
Review №55

Every time weve had our vehicles here, we know they are well taken care of. Unlike many places, Joe actually cares! Highly recommend them to anyone.

Ma
Review №56

They have worked on my vehicles and always take the time to fully diagnose what is wrong. It is explained to me what is wrong and what we will have to do in the future to keep my cars/truck up and running smoothly. It is great to have someone that you can trust and that is willing to go the extra mile to do things the right way. A great operation that I highly recommend.

Ju
Review №57

My friend brought their car here. Said to bring it in at 8am and they would work on it all day. It was her only car for work and she drives all day. She expressed to this to them when she dropped it off. She called once to check the status before they closed and they said they needed a couple more hours.At the end of the day they called and told her exactly the same thing she told them at the start of the day and had fixed nothing. An entire day wasted and she still didnt have her truck.Their excuse was the overbooked their mechanic. Would never use them as a shop after seeing this.

Mu
Review №58

They did a job repairing my truck! It was a big job but hey got it done in a reasonable amount of time and at a fair price. Highly recommended.

Ke
Review №59

I dropped my car off and Joe took me to my office while the service work was being done. I was able to get a few things done while they worked on my car! Joe picked me up when the work was done. I’m very pleased with the service. I feel like they took very good care of me and my car!!

Sh
Review №60

These people did wonderfully on my car. i worked with joe and ken and they did not make me feel like an idiot for not knowing the terms, like a lot of men in this field often do. if you’re looking for a good place to go and be served honestly and treated with respect, go here.

Je
Review №61

Took my car in and Joe was very professional, helpful, and prompt! I believe they diagnosed the problem efficiently, affordably, and did what they could to get me my back-ordered part in a very reasonable amount of time.My only small complaint was that the day I was called that it was ready - I showed up and they had 2 guys watching the shop who didnt work there and I had to wait for someone who did. I understand things happen though .. And would be willing to trust them again with my car. It has run fantastically since the repairs!

je
Review №62

They are awesome! They found my problem and fixed it in a very reasonable amount of time. Honest and they show you and explain what the issue was. Will be there anytime I need a mechanic.

Na
Review №63

I will never recommend this place to anyone. He charged me $347 to diagnose and change the spark plugs in my pickup. Since the day I drove my pickup away from that shop it has been doing the same thing it was doing before I took it in. How does it feel to take advantage of a 19 year old?

Da
Review №64

Fair Pricing? Not really. They wont even let a customers bring in their own purchased parts for their vehicles. You have to buy it through them and the price is not fair considering you can get the exact same brand and model at a much more affordable price elsewhere. The service was nothing to brag about either. Took four hours just for a car inspection and I didnt even get a call back or anything. Oh then when the owner finally returns Im still sitting there waiting. I must of waited for 30 more minutes just to get a outrages quote. This place is nothing to get excited about!

Me
Review №65

The first visit was awesome even though I had to wait 2.5 hours for a free birthday oil change. The owner helped me and talked about issues his mechanic found while doing the oil change. I was surprised because Wal-Mart and Jiffy Lube would never tell me about other future problems I would soon be incuring with my Mothers car. He said she would need a quite a few new parts and mentioned her left tail light was and would be going out soon. I didnt have the money to fix it at that moment. And said it would be fine for a bit.Fast forward a month or so later we stopped a day or so after Xmas to Heights Car Care because the tail light was finally acting up and going out off and on. My mother went in and asked the attendant if the mechanic would check it out? She said sure just pull up to the garage doors. We wait about 10 mins then the lights start shutting off inside. My mom goes back in and asks her if hes still going to look at the left taillight? The attendant goes and asks him to look at our tail light and He mumbles to her thinking my mother didnt hear him saying he didnt want to look at it but informed him she already told my mom he would look at it. Very unprofessional.By that time the tail light was magically working again for a moment. He comes to look at the tail light reluctantly. And says since its working he cant properly diagnose the situation and it would cost us $140.00 to run a diagnostic test. Which he wouldnt have wanted to do even if we paid. I even saw the owner inside. No help.We thought this was going to be the place we always brought our car to when we had auto problems. But $140.00+ is ridiculous when at Oreillys auto parts I asked a few simple questions about my tail light and the employees were more than happy to help me. Even came out to my car to look at the problem. I even installed the tail light on my own. So instead of spending $140 on a diagnostics test, plus parts $9 and time $???, I saved probably over $250 or more.Thanks for the free birthday oil change but your workers need proper training when it comes to customer service. Dont talk about your customers when they can obviously hear you.

ga
Review №66

I was driving from Florida to WA state and had two nails lodged in my tire on the way there. Thankfully we came across Billings and into Joes shop. Not only was the staff extremely friendly and helpful, they were quick and efficient. Havent had any issues, and the prices werent half bad. Thank you Joe, and to your wonderful staff.

Ja
Review №67

Joe was amazing!! Got my car in right away, he gave me a ride back to my hotel, and explained what needed to be done. Will, for sure, refer friends and family. Thank you guys!!

Fr
Review №68

Had the pleasure of speaking with Joe and was given a wealth of knowledge that I will greatly appreciate. Wont hesitate to call on them again.

Ke
Review №69

Great service and great people - very kind and honest. They were able to squeeze me in on a busy Saturday. Will definitely come back!

Ja
Review №70

Good guys. Down to earth.

Na
Review №71

Joe put in a new engine in my Camry. It was done right and timely. Thanks Joe

Je
Review №72

I brought a Subaru here for a pre-purchase inspection. They gave the car a clean bill of health, said it was a great car. During the appointment they chummed it up with the (private party) seller and practically ignored my existence. After purchasing, I noticed the fluid levels in the engine were either practically bone dry or overflowing. I also noticed a ticking noise. Called back to question these things and they never returned my voicemail. after driving the car only 800 miles, a bearing in the engine blew and the car is completely trashed. I know nothing about cars, would have expected this to turn up on the inspection so I assumed they were not issues. I just paid $4075 for a car to drive it 800 miles. Thanks guys.

Ch
Review №73

What a joke, started out good but the lady up front is terrible and has no business working there

st
Review №74

I was extremely impressed with their customer service! They were very informative and helpful. If you need your car maintained or repaired, I strongly suggest you consider heights car care.

Z
Review №75

I was having an issue with my 02 Dodge 2500. They scheduled me in quickly, fixed my AC for cheaper than I had imagined and kept me updated on issues. The additional inspection after the repair also gave me an idea where my next trouble spots would be. I will be returning to them in the future.

Ni
Review №76

Excellent customer service and competitive prices. Joe and his team are friendly, fast and no nonsense fair! Will definitely return for all future vehicle service! Thank you!

AI
Review №77

Very nice and honest people. Great service.

Vi
Review №78

I was passing through Billings on a Saturday on my way out of state. My check engine light came on (accompanied by idling problems), and Heights was one of the only places open. They saw me immediately, were completely transparent about the problem, and fixed it within the hour. I was utterly amazed to be back on the road within 2 hours of having the problem. Joe and his mechanic were friendly and helpful, I wish I lived in Billings so I could use their shop regularly.

Mi
Review №79

Heights Car Care exceeded my expectations! They were very professional, had my car done in a timely manner, fair priced, and best of all HONEST. I had a chance to meet the owner, Joe- I feel he wrote the book on customer service! I would definitely recommend them to anyone!

Pe
Review №80

They did a great with all the vehicle issues with my warranty company thank you

Ni
Review №81

Came in because my car was sputtering and I thought it was going to be a costly repair because I thought it was my timing belt. Joe told me about the inspection they do for around $20 and was done fairly quickly even though they had other cars they were working on. Long story short they started asking when I changed my plugs and what not then they decided to change the spark plug wires and alas it was it! Just one spark plug wire was bad and now it purrs like a kitten. Better than tearing apart the engine and looking at the timing belt and the bill being $500. Overall decent experience and one of the few places open on Saturday!

Dy
Review №82

Was able to find solution to issue fast and had professional knowledge unlike some other repair shops

Je
Review №83

They fixed my car quickly and kept in touch with the progress. The girls were very friendly and explained what they were fixing and how much it cost. Car is running great and Im a happy customer!

Ch
Review №84

Took my car in to get an oil change during my lunch break. Joe personally gave me a ride back to work and picked me up after the job was done. He also did a multi point inspection and helped me diagnose some key issues with my Camry Hybrid all at no extra cost!

Br
Review №85

Ive taken my vehicle here a couple times. They were very helpful, quick, and always let me know the price before completing the work. Would definitely recommend.

De
Review №86

They are crooks I took my truck to go get the front brakes checked because they replaced the whole front brake system in October when my brakes went out, I’m suspicious now because they told me my truck had a cracked axel that was leaking, both from wb needed replaced, a new intake system, and a whole new rear brake system and that my rack and pinion needed replaced and estimate that alone at $1100, and everything was going to be $2700 but didn’t include the front axel or the front wb... so I was thinking great it’ll be more than that. I took it to a dealership ship in Laurel that is about $40 dollars cheaper (they charge $110/hr) and they told me that the only three things wrong with my truck were the front brakes were definitely needing replaced and only my right front wb need replaced and that my rack and pinion was a 2 hour job and that the part is about $250..... so it went from being $2700+ in repairs to actually only needing $750 and my front brakes are bad and they didn’t want to use the warranty on them!!!! They are greedy crooks who will lie and try to make a more money over actually doing quality and honest work and that is absolutely disgusting and horrible!!!

Ph
Review №87

Had trouble light turn on and started running rough while passing through on highway. Joe took a look at it right away and even made a couple of calls to other shops to help diagnose. Referred me to another shop to do the specialty repair and only a few $ for all the time they spent. A+ service.

Am
Review №88

I had an urgent need for my snow tires and these guys worked hard, hustled, and got it done! Thank you Josh & Joe! I’m so happy to have found a shop with responsive hustle!

Bo
Review №89

This place is so dishonest and they steal out of your car/truck. I took my Suburban to Heights Car Care 05/09/18. They charged me over $2300 for a few repairs. Found out later when my son called on the cost of the parts ... that they overcharged on all the parts. Way over retail cost.One of the things that they told me I had to replace was my entire windshield wiper unit called a pitman arm. Charged me about $500. It totally broke Feb 2019 (less than a year later). I took my vehicle back bc this unit was supposed to be covered under warranty. I did not want to return to them but did so bc of the warranty. One of the mechanics said they jimmy rigged it and the wipers work now. I did not receive any paperwork showing what they did. PLUS... when I picked up my truck... my radar detector (gift from my ex husband) was stolen.I called Joe the owner to complain. He said hed take care of it and call me back. He never did. I called and spoke to a mechanic named Randy. He and Josh worked on my truck I was told. They both claim to have not seen it but reassured me that my truck was always locked when they were gone from the building or closed. Both mechanics stated they would talk about what to do and call me back. They never called me to follow up or replace my stolen item. My radar detector set between my front seats in clear view. One of them stole it. I plan to make a police report. DO NOT TAKE YOUR VEHICLE TO THIS DISHONEST OVERCHARGING PLACE.

Ta
Review №90

Came to heights car care not expecting the extrodinary service. Joe took very good care of me and made me feel like I was at home while waiting for them to finish their work. The mechanic, josh took very good care of me as well and look at every aspect. Very good company and I high recomend

T
Review №91

Had plugged catalytic converters when i reached Billings and needed help asap...after contacting these folks for a quote and finding it to be reasonable, they scrambled for the parts immediately and went to work on my pickup..they had my pickup ready to go Monday morning for my trip back to Cody and i must say that i am very satisfied with the work performed...Tiffany, Josh, and Fred, thanks again!!!

Ad
Review №92

These guys are great and have gone out of their way several times to make sure I am happy.

Ma
Review №93

Create place for mechanicing I have a best friend that works there great customer service

De
Review №94

They will shuttle nyo uh home so you dont have to wait there!

Ch
Review №95

Joe and Josh did a great job working on my vintage 1986 Volkswagon Vanagon. They were able to track down some hard to find parts and get me up and going again. Thanks guys!

JS
Review №96

DO NOT GO HERE, MY CAMERA, MY TRIPOD, VARIOUS JEWELERY, AND SOUVENIERS WERE STOLEN FROM MY VEHICLE WHILE IN THE CARE OF THIS PLACE. I live in Colorado and I was heading back home from a road trip when my car broke down in Laurel, Montana last Saturday about 2pm. By the time the tow truck arrived, Heights Car Care was the only place that was open. They said they were too backed up to work on it on Saturday, and being closed Sunday I had to wait until Monday. Of course I understood how garages are not usually open on weekends and they were nice enough to provide us with a ride to a local campground. After spending $100 to camp until Sunday, I was told Monday that they ordered the wrong fuel pump assembly for my car and would have to wait until Tuesday. I was annoyed because I had to spend more money camping and was missing time at work, but again I tried to be understanding and waited until Tuesday. I was told I would be picked up from the campground by 10am and it took over 2 hours for them to finally pick us up. When we were brought back we had to wait additional time for the owner to bring his daughter to basketball camp and they had no other staff working that could do paperwork. So finally around 2pm I was ready to leave and was in a rush back to Colorado which was 7 hours away. About 15 minutes down the road, I had a feeling I should check my car to make sure all my valuables were still intact. Immediately I noticed my $800 camera missing from my back seat. I called back and asked if they had left my car outside unlocked and the owner said he had not. He said that they moved my stuff out of my back seat so they could work on it. I dont understand why they would move my things especially because the problem was in my engine and not my cabin. I filed a police report over the phone because I knew that the owner would not look into the matter appropriately at this point in my experience and I was very pressed for time. When I returned home and unpacked my car, I realized that besides the camera, I was missing a tripod, a bag of souvenirs, and some fairly inexpensive jewellery. I have tried contacting the owner by email and by phone but he has not returned my messages. Before I even left my car there on Saturday, there was a lady in front of me who complained for about 45 minutes due to estimate errors from the shop and bait and switch tactics. I had a hellish experience having to live in my tent for several days waiting for my car, but the worst thing is that someone at Heights Car Care had to steal my camera and I lost all the pictures that went along with it. When I tried to get a warranty for my fuel pump back in Colorado, they told me that Heights Car Care had overcharged me for the part I had put in my car and had to wait for. I wouldnt recommend this place to my worst enemy and I am seeking legal action against the shop for blatantly failing to protect my items while my car was in their care.

Jo
Review №97

They are really on top of their game down there .. they do a great job on the work they do, and they also do a great job of only doing the work that really needs done .. oh .. and they also seem to beat everyone else on pricing on most things : )

So
Review №98

Quoted me several hundred dollars over what I shouldve been quoted.glad I looked into things before trusting these jokers!

Ca
Review №99

Excellent Experience! Did at least $150.00 in work and charged me $88! Courtesy ride to my work included! Rock stars!

be
Review №100

Great place, great service, speedy repair, done right, and I have not had to take any of my vehicles back after the service to do it over or check it out again.

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