Big Sky Collision Center is the most renowned business I have ever had to use for collision damage. From the best customer service all the way to the astonishingly amazing body and paint work. My vehicle was spotless and 100% brought back to the pre-loss condition after hitting a deer that damaged the whole front end of our brand new Toyota Tundra. I will forever highly recommend this business to anyone that needs collision or hail damage needs. Thank you Big Sky Collision for a job well done!!
Very professional. Kept me updated all throughout the process. Quality work and car was clean inside and out when it was ready for me to pick up. Would recommend to anyone looking for a good body shop!
I had them install a trailer hitch on my BMW X5 and make repairs to damage that I caused but was willing to live with. The way the hitch had to go in, the rear wrap-around plastic needed to be replaced. The job was expensive, but fully justified and they performed admirably. The kept me fully informed. Yes, this is the place to go for body work.
I appreciated the fact they kept me promptly informed during every step of the process. They were professional and personable. Pickup looks great!
Good burger, good shake, and great employees. Really well run.
They kept my vehicle for a month before even beginning repairs or ordering parts. They sent insurance requests to the wrong place and refused to do a video walk through of the estimate with my insurance company to speed up the claim process. After a month, they decided to pay for a rental vehicle for us until the repairs are completed which is the only reason that I am rating 2-stars instead of one. We will NOT be using this repair shop again and would not recommend anyone else use them either.
Exceptional service and staff! They kept me updated on my truck throughout the process and I’m very grateful what they did for me.
Hands down the best people Ive ever had to deal with. Definitely go out of their way and make you happy. Cant say enough good things about them.
I have had my truck fixed here a couple times. Super friendly staff. Lots of updates. Good quality work.
Here is a timeline regarding my experience with them:1. April 9th: I dropped my 2018 car off at Big Sky Collision (now Raisin Auto Body) to be repaired. The insurance agency estimated a turn around time of 2-4 days to repair the car.2. May 14th: I picked up the car. There was some serious flaws with the repair (eg-unpainted areas on the hood, body trim that was haphazardly stuck on top of the clear paint protection film).3. May 24th: I drop the car back off for them to fix the problems with the original repair.4. May 26th: I got a call from Big Sky Collision. They told me that the car no longer starts, so they took it to the dealership in town. I’ve never had a mechanical problem with this car before.5. May 31st: I got a call from Big Sky Collision. They told me that the dealership had to order a part for my car, and that it is under the new-car warranty.6. Week of June 14th: My car was finally completed after over 2 months. The quality of the repair was acceptable. When I picked up the car, there was no service recovery or even an apology.
My Tesla looks perfect now. Its reassuring to work with a shop thats certified by Tesla. They handled everything. I just dropped off the car, hopped in the rental that they arranged, and then picked it up the next day looking like it never had a problem. If I ever need any other body work done on my car, Ill go straight to Big Sky.
Had wonderful experience with them they helped me through everything. And did an amazing job on my car I highly recommend them. Amazing service and amazing work
My car looked as beautiful as the first day I laid eyes on it!!!!I wont lie, I cried!Not only were the staff professional, but they made us feel like family!
My car had a hit and run big sky collision staff was very professional they kept me up-to-date on the estimate and progress of the car constantly and finished the car a few days early of their estimated completion date when I got my car back it was 100% perfect I strongly recommend them for your collision repairs
The second time ive used them and they were great to work with.
Great shop they help me find my problem and it was a quick fix so they took care of it and sent me on the way would highly recommend!
Excellent service and exceptional quality!
A truly awesome customer service experience and top quality workmanship. Big Sky Collision went well above and beyond with my vehicle repair and working with the insurance company of the liable party. Once all the body work and wheel repair were finished, I had trouble with getting the insurance company to have my vehicle assessed by a mechanic which I felt was necessary as there was a rubbing noise when I turned the wheel. BSCC then went out of their way to pay to have it taken to the dealer shop. The issue was resolved without further cost to myself. My vehicle came back looking remarkable inside and out. I want to say thank you to all of the kind staff at BSCC who insured I was taken care of every step of the way.
The gold standard in Billings for auto body work and paint! This family has been doing collision repair for ever and they are fantastic!!!!
I highly recommend this business because of the genuine care of the people and the value of their service! I had a great experience working with this business.
I waited over a month to get my car in. I was so surprised to see that my car was washed and even the interior was cleaned for me. I had just taken a Thanksgiving trip 4000 miles with kids so it was in need of a cleaning. I appreciate that so much. It did take longer than they told me, Tuesday instead of Friday. I would have appreciated a bit more communication from them, Enterprise rentals informed me that the repairs would take longer rather than big sky.Update: these guys went from 4 star to 5star after they reached out to me for constructive criticism and a promise to get it 5 star correct next time!!
Had to take my Jeep in for some repairs after the hail storm we had in August and got it back today after two weeks! Wasn’t expecting it to be done until 4/6 but they finished up a little early and I couldn’t be happier with how it looks! Great communication, calling/texting with an update almost everyday. Thank you guys! Hoping I don’t have to come back anytime soon 😉 but if I do I’ll be happy to come to you!
I had a great experience at Big Sky Collision Center. I had backed into a cement parking column in a parking garage and slightly scratched my car. The damage looked worse than it was due to all of the column colored paint on my car.I went to Big Sky Collision Center because they were well reviewed by Google Reviews. I walked in and asked the secretary if there was anyone who could look at my car really quick and just tell me how I could best fix it myself. She said I would need to schedule an estimate. At this point, Bryan, the Shop Manager came out of his office and said he would be happy to take a look at my car.We went out to my car and he looked at the damage. He then said he would be back in a second. He began wiping my car with some solution (later he told me it was paint thinner) and a cloth and the cement colored paint magically disappeared from my car. What remained was a small half inch area where the column had taken off all my cars paint down to the bare metal. He told me how to fix this on my own very inexpensively.When we were all done, I asked him how much I owed him for his time and effort. He said nothing at all, and that he was just happy to help. Later that day, I had a question about some of the instructions he had given me so I went back to Big Sky Collision Center and he talked with me again.If this is the kind of treatment Big Sky Collision Center gives a guy off the street looking for advice, I can only imagine how helpful they would be if your car was being worked on by them. Their shop is clean and professional and their employees are a joy to work with, both knowledgeable and friendly. I can not thank Bryan enough for his assistance and instructions.When I have an accident that requires body work, I know exactly where I will go and who I will ask for. I will be heading straight to Big Sky Collision Center and asking to speak with Bryan.
I needed to get a small scuff removed quickly before trading in my truck. They got me in same day, drove me to work and picked me back up, did a great job on black paint, and charged a very fair price for the work---they even hand washed it for me! I have owned over 55 cars and worked with many body shops over the years, they really impressed me. Office staff is super friendly and attentive, Brian the estimator was great too. I highly recommend them!
BIG SKY COLLISION IS THE BEST IN TOWN!! They were so helpful when I was going through the process after a wreck! They kept me in the know about the whole process and were willing to always put me first in whatever was needed! They were always very kind, caring, friendly and approachable! I would recommend them for anyone who is needing any car repairs! They will get the job done and they will get the job done RIGHT!! Thank you Big Sky Collision!!
I bought a detailing that they donated to the family tree center for there fundraising and they did a wonderful job, very happy with the work and that they donated there time!!
I would recommend Big Sky without any reservations, as they were recommended to me by a former customer. The quality of the work was really apparent. Although they needed a little more time than initially estimated, they worked with me to ensure that I had my car back as quickly as possible without sacrificing workmanship.
Took my vehicle in for some body work and was more than pleased. Jen and the rest of the staff were super friendly and very professional. The work was completed way earlier than the estimated date which is always a plus. They even went out of their way to find the right decals to put back on my truck (even left me an extra decal in the center console). On top of that they took the time to detail my truck. Highly recommend Big Sky Collision. Top notch crew right there!
I highly recommend Big Sky Collision. Ive had to use their services twice. The staff is friendly and knowledgeable. They kept me up to date on the progress of my vehicle by a text. The text had a link, which allowed me access to the costs and the time line of the repairs. My vehicle was fixed in a week and looked amazing. Thank you!
Over the last 5 years i have been in the shop several times and will never go anywhere else. They consistently show amazing service as well as workmanship. Their communication is top notch on delivering a quality result in a timely fashion.. thanks BSC.
Big Sky Collision has done work on our vehicles on more than one occasion. The service is impeccable. They do excellent work and pay attention to detail. I recently had my truck detailed there as well. It is pristine. I would absolutely recommend them to anyone.
My car was done in a timely manner. I havent seen or driven it yet but my husband said it looks great and he will drive it to Bozeman tomorrow to see how everything works. Then we will be able to give a more informed review. So far everything is great. Thank you, Lynda Dodge. 😎
Great customer service and friendly staff. Dropped my car off for a detailing and had an issue with my rear lights not working - they called me and offered to repair at no charge! My car looks great after the detailing although I would rate a ‘B’ on the interior - still some lint in the middle console, some gunk in one of my cup holders and some remnants of the white cloth they used to clean my dash.
Amazing work, great service and wonderful communication. They did an amazing job, and our car turned out better than I hoped. Would recommend this shop to anyone, and we will be taking all our cars here in the future.
Did a great job on my car! Were very reliable, honest, and kept me well informed on my car.
We came to Big Sky by referral from the towing company. We could not be happier with the service we received. Taylor kept us informed throughout the process and made us as feel like we were well taken care of. Our truck looks great! We will recommend them to anyone who needs quality work done!
Everyone was super friendly. They kept me more up to date on my repair than i thought was necessary. No lack of communication whatsoever. They were a couple days longer than what my original completion date was, but that didnt bother me. Overall, it was a great experience and i would go to them again and recommend them to anyone
I am extremely pleased with Big Sky Collision Center and highly recommend them if you want a team of people that know what they are doing! In a world of so many options to choose from it can be difficult to know who to trust especially with your vehicle repairs. The staff at Big Sky Collision Center were phenomenal from start to finish, they made things so easy for me. I received my Maxima back in better then new condition and a day earlier then expected! I was pleasantly surprised by the whole experience. I just want to thank Brian and the entire team at Big Sky Collision Center for taking care of everything!!
Recent hailstorm did a number on our new ALUMINUM vehicle! Big Sky Collision got us a quote for repairs and worked seamlessly with our insurance provider to get the job done right! Thank You Big Sky Collision!
Wonderful service, always knew what stage my vehicle was in the repair process. Big Sky took care of extending the rental car also! Just picked up my truck and it looks Amazing! Got it back not only fixed but detailed also! So nice!!
Thank You for the support for my Sailor, He will thoroughly enjoy he very clean and shiny pickup. It looks Beautiful. Thank You!
The staff and technicians are at Big Sky Collision are a top quality crew. Professional and personable. Highly recommended!!!!! They take each job personally and it shows in the quality of the work performed. Thanks.
Big Sky Collision Center has held my confidence sins the mid-1980s. They have been around for many years and continue to do fantastic work. I miss seeing Matt around the shop though it appears that the standard of operation has not changed. Good job guys
The actual work they did was great and worthy of a 5 star rating, but the man who did the estimate for me and told me that I could show up at 1:00 pm and be done by the end of the day did not communicate that to the people who were doing the work. The day of the appointment when I thought I could drive myself, stay in their waiting room, then drive home with a fixed car, I got a call mid morning telling me that I was supposed to be there that morning at 8:00 and that they needed to keep my car overnight to complete the work. That meant I needed someone to help me come home and get there two days running. This was the week before Christmas and I didn’t have anyone to help shuttle me. I put the repair off until January when I could make those types of arrangements. I had arranged my whole week around only needing a half day to complete this small repair. I was furious and that has resulted in this lower rating.
I recently took my Jeep in to have a new bumper installed. I wasnt real excited about being carless, and wasnt sure what to expect in general. Its behind me now, and I can say that Ive never been treated so well, or with more respect at an auto shop of any kind. These guys were genuinely glad I was their customer. It was a speedy process, and I was kept in the know through the entirety. Barry, David D. And Brian are all incredible gentleman who made it a pleasant experience. Also, when I picked up my car it was immaculate. These guys detailed the heck out of it; like Ive literally never cleaned my car that well. I really wasnt expecting that. Of course, the bumper looks great and something about knowing that makes the car seemingly drive better, too. Thank you to the gals, Kendra and Sarah in the office as well. You folks at Big Sky Collision Center truly do a fine job. I would send anyone in need your way.
My Traverse was like new when I got it back. Thoroughly cleaned inside and out! Tires were shiny and interior was so immaculate! Very satisfied with Big Sky Collision.
Matt Brian, and all the other service people and office personnel are EXTREMELY HELPFUL AND KNOWLEDGEABLE !!!.They are very honest, and upfront about repair costs and completion times for your damaged vehicles.THEY WORK WITH ALL MAJOR INDURANCE COMPANIES to make it easier to get your vehicle back to you in optimum condition.FIVE STARS ***** !!!!!!
Needed hail damage estimate and they were on the ball! Took my car in they gave me a lift home and it was done fast and thats what I like fast. My insurance company naturally tried to screw me so I had them call to confirm some things and Big Sky Collision handled it well. Thanks again yes I recommend this company. Cmart
Very professional! My vehicle was hit by another while parked on the street. Once I got the claim from the other insurance, Bryan took care of everything and I didnt have to pay anything out of pocket. The work was completed on-time and looks great.
I highly recommend Big Sky Collision Center. From start to finish their staff is competent, professional and thorough. Throughout the repair process they were in constant contact with me via phone or text. Repairs were finished on time and $20 below estimate. They even detailed my car before returning it to me. You wont find a more pleasant staff to work with while getting your car fixed.
Matt has en-stilled an awesome culture in his team, it reflects on how they treat and engage with customers. Well Done!!
I was there for my brother in laws truck, it was being worked on. The service provided was impeccable. They ensured that there was a rental for the duration of repairs. Their explanations of the process was clearly explained, understandable and transparent. Courtesy was warm and sincere.
Took my Yukon in after a fender bender and they were WONDERFUL to work with. Took care of all the insurance, and set me up with a rental car. I would recommend Big Sky Collision Center to anyone. Excellent customer service.
I stopped by Big Sky Collision Center when I found a scuff on the rear door of my brand new 4Runner. I had taken it somewhere else (I won’t mention where) the day before and they told me it was scratched down to the metal and I would need a body shop to repair the damage. Twenty minutes at BSCC and my door was back to brand new condition. They were extremely knowledgeable, friendly, and went above and beyond my expectations. I will not go anywhere else ever again and will recommend these guys over and over again.
I trust Bi Sky Collision with all issues in regards to all my vehicles. The receptionists are knowledgeable and efficient. My cars are returned immediately, and appointments are set up in a way that works with my schedule. Victor is incredible — explains the issue in words that are easily understood; and he knows his vehicles
This shop is run by some really great people. The repair staff were so friendly in a way that goes above and beyond their job. My repair didnt go as originally planned but when I talked to the owner he also went above and beyond to make things right. Customer service to me is not about getting things perfect all the time, its about doing the right thing when you hear about an issue. Well done Big Sky!
Big Sky Collision was awesome to work with for my car repair! They were very professional, knowledgeable, and always very helpful. Everyone at Big Sky was very friendly and concerned about my needs. I would highly recommend Big Sky for any of your auto repAir needs! A big thank you to all!
They were amazing. My car took about a week longer than estimated, but they made sure I had a vehicle to drive and kept me updated daily. Plus, my car looked perfect inside and out when they were done!
The work done on my car was done quickly and accurately nothing was missed and I got my Audi back looking as great as when I bought it!
I am very happy my wife and I continue to choose Big Sky Collision to fix our vehicles; they are not only concerned with repairing our vehicle to like new conditions but they ensure it meets all safety performance measures as well. Thanks to Taylar and Aaron for keeping us informed throughout the repair process! I would highly recommend Big Sky Collision to my friends and family.
Staff is very easy to work with a on time schedule. Fast quote fast and reliable service. I highly recommend Big Sky Collision.
Took my vehicle to big sky collision to be repaired after a motor vehicle accident, they took very good care of me, including keeping me updated with texts and phone calls informing me of the stages of my vehicle as it was being repaired. Appreciate their work, service and kindness will refer anyone anytime! Thank you Ronda and Darell Garcia
Great place. Absolutely painless. They did a great job of taking stressful time and making it easy. They will work with the rental car and insurance and get your car back to you like it never happened.
Great service and very helpful in the process.
I took my 2014 Ram to Big Sky Collision for hail damage repair, which included paintless repair, broken mirror, broken tail lights, broken bed light and the entire roof had to be removed and replaced. Because of the extent of the damage it took a while to get the repairs completed though not an unreasonable amount of time given the scope of the repairs. It was well worth the wait. Ive had the truck back for 5 days now and despite the required disassembly of the cab I cant tell it was ever done....except that there are no longer dents all over the truck.The entire process was seamless and as painless as something like this can be. I hope it never comes to it again but if so I will definitely use Big Sky Collision in the future.
My brand new car was hit by a drunk driver. My rear passenger door would not shut so I had to tie two door handles together. I took my car to five different places to get an estimate. The customer service of Big Sky Collision Center is incredible and unmatched. They are the only body shop that actually got down and felt everything that was wrong instead of saying that all I needed was a new door when in fact my car needed a lot more work than just a new door. They offered to take it in back to get my door to shut so I could at least drive safely around town until I got the approval from my insurance to schedule the appointment. They also have a scan that can show every single thing that was damaged during the accident to get it as close to before the accident as possible. Seeing as this is a new car, this was very important to me. They do an incredible job of keeping you up-to-date of the progress with vehicle and all of my anxiety was completely put to ease. I have a brand-new car again and I am so glad that I took it here. I would recommend big sky collision center to anyone and everyone. They truly go above and beyond. Thank you. :)
Customer service, which included progress updates, is excellent. The quality of repair work and attention to detail is outstanding! I highly recommend Big Sky Collision Center.
They have been great to work with. This is the second vehicle I have brought to them. They did great work and I’m extremely satisfied!! Plus the gave me a free car wash coupon!
Overall Great experience. I was able to use an app and send pictures of my vehicle from my home and quickly got a response back. I was kept updated on status of my vehicle throughout the whole process
Great service very helpful they work for us the customer
Always stayed in touch with the status of repairs and they handled the discussions with the insurance company. We picked up our car and it was spotless! Great people and great service
After being hit in a parking lot accident, we followed recommendations to use Big Sky Collision Center to fix my vehicle. They were able to get me in for an estimate the same day I called. The office staff, estimator, and owner were beyond friendly and helpful. I liked the clean and modern atmosphere of the office and the cleanliness of the shop. My vehicle was fixed quickly and they did an excellent job. I received frequent texts on the status of my vehicle and it was actually done sooner than they thought. They gave me my car back spotless inside and out, which is a huge blessing to a family with kids. I will recommend Big Sky Collison Center to anyone in need of collison repairs.
So far everything has been great, as far as estimate I still have to schedule the actual work.
Every time I brought my truck in they did an AMAZING job! Their paintless dent removal department is TOP NOTCH! I see no evidence of hail damage on my Tacoma anywhere. If you bring it there you wont be sorry. Thanks everybody at BSCC for the great job!
Great service. Getting my vehicle fixed has been an easy stress free experience!
Taylor was great to work with and did a fantastic job communicating the status of the repair. The finished project looks excellent.
Great job on the repair. My truck looked brand new. Customer service was great at keeping me informed of the process and stages my vehicle went through. Vehicle was completed within the initial time estimated.
We chose Big Sky because of the reviews. We are not from Montana so weren’t really sure who to go with. The body work done on the truck was good. The rest, not so much. I was quoted one price and charged more at the end for my out of pocket cost. I was told a day for finalization (which had them at a MONTH of having the vehicle which blew my mind), and it wasn’t done that Friday, it was the following Monday at 5 pm. I was told it was being detailed and the detail job on the truck wasn’t even close to being great, so I’m not sure why it took all day Monday to leave bug splatters, finger prints, and was residue all over the truck.I feel the actual body work was good (though we’ve not had it back long so we will see). The communication wasn’t great. I felt like I was always chasing after an update on my vehicle. Overall, due to the misquote of the price, the extra day tacked on, and the level of which the detail was present (seemed very amateurish, not something that should have held up us receiving our vehicle by 8 hrs), I would not recommend to friends.*edited to add, and change to a 1 star. The body work turned out to be not so great. They put something back to the gas tank (the spot where you stick the gas nozzle in, it’s apparently sideways or upside down, because it now takes 15 mins to fill the truck up). They also apparently had opened the toolbox and left it open and exposed because water had gotten into the toolbox and soaked a few of my husband’s trade books, which were unscathed before we left the truck at big sky.So I call them to fix the thing on the gas tank. They just don’t seem to grasp that people work, during the week, and THEY aren’t open on the weekends, past 5:30, or even past 12 on Friday. So I’m going to either have to have my husband take off work to take our only vehicle to the shop (he’s working an hour and a half away so it’s not just a swing by the shop real fast deal) or hire yet ANOTHER body shop to fix their mistakes.EDIT: The manager fixed the problem, and rectified with a rental car to get my husband from a to b while they fixed it. I still feel they should have fixed it correctly to begin with, BUT, at least it was fixed.
Great service!! Great communication! Keep you posted on the progress. Very frienly staff. Highly recommended!!!
My service was excellent! I got text updates daily letting me know what had been done that day and how close we were to finished! 100% satisfied
Over the years we have always relied on Big Sky Collision for any needed body work. We have always been happy with the quality of their work and service. They are extremely professional and do quality work.
Wow! What a great experience! I had hail damage on my truck which requires a lot of repair work. I honestly only used Big Sky Collision Center because my insurance company (USAA) was using their facility to do their claims adjustments. I figured that USAA would probably communicate with them well since they already had a connection. Anyway, I brought the truck to them and dropped the keys off in the Dropbox after hours. I never spoke to anyone about anything that was to be done other than a scheduled drop off and an approximate completion timeframe. I received phone calls and text messages throughout the process that kept me up to date with the progress. They gave me a completion date and it was done perfectly on time. This isn’t even what made this experience so amazing.I had a small dent in my tailgate that was not due to hail. I was asked about it by USAA and I told them that it was not a repair for this claim. Well, when I picked up my truck, not only had they done a spectacular job of removing every single ding on my truck, but they also repaired the dent in the tailgate. I was astounded! Upon further inspection, I found that the dent removal process had left the paint slightly cracked and I didn’t want to be rude, since they fixed it without me asking. However, I was concerned that the cracked paint would eventually lead to pealing and then rusting. Well I showed it to their staff and they immediately said “we’re going to make it right”. They took my tailgate off and I left it with them. Knowing that I work out of town, and that I would be leaving in four days, they made my tailgate a priority. 24 hours later I get a call saying that my tailgate will be done tomorrow, and that they were just waiting on new emblems. The next day, right at the time they said they would be calling me, they called to tell me that it was ready for pickup. They put the tailgate back on and it was absolutely perfect! This was a repair that they had tried to fix without being asked, and when it wasn’t perfect, they made it right. If I ever need body work done again, I will go back to them without a doubt.
Worked hard and professionally to get my car done even with the insurance company being horrible to work with. Big Sky Collision is a very professional place to take your car. They where very easy to work with.
Excellent service, good work and great people. Thank you guys for getting my truck all fixed up!!! Looks good as new!!!
Speedy service and very professional. Would recommend big sky collision for any type of auto body work. Thanks guys!!
If you want your vehicle repaired 100% perfect, Big Sky Collision is the place to go. I love the principles this business operates on. They have my autobody work for life.
I went in to get an estimate for my doors that wouldnt open at all. They looked at them, quickly fixed the main problem and got them functioning again and had me and my kids out the door in no time! I will definitely be returning- very friendly and helpful staff!
Fantastic experience! Wonderful communication and very professional staff. They did everything to make it right. Thank you,
Big Sky Collision did some hail repair on my car. Whilst my car was in the shop I needed something to drive and they connected me with Enterprise to make sure that I had a vehicle! Id heartily recommend them to anyone!
Wow!! Where do I begin?! My wife and I were in an accident on September 5, 2017 in the Billings area. My wife and I were in preparation for our move to Alaska...we were to leave on the 13 of the same month. Another example of a poor Billings driver, hit us head-on, on the drivers side of my brand new 2017 Toyota Tacoma TRD Sport. By the time his vehicle came to a stop, he had destroyed the drivers side...from the front to the back! Needless to say, I wasnt happy. After I watched my custom truck (in progress) carried away on the back of a flatbed tow truck, I knew that the only collision center I could trust (based upon their stellar reputation), was Big Sky Collision Center. The day after the wreck, I went to meet the amazing staff and discuss my options; was it going to be totaled? I was treated with great kindness and respect by all that I encountered. Barry and Kendra were just a couple of the staff that I visited with that first day. They reassured me that they would handle every detail. So, after a little over a month, I flew back to Billings to pick up my finished truck. Wow...they had done an unbelievable job! It looked brand-new. Through all of this process, I cant thank every single person that was involved in the restoration enough, however, the two most extraordinary of all, were Kendra and Chad! Kendra was my constant contact person, and she was caring and professional beyond anything that a customer could hope to find in a customer care professional. Chad continually walked me through the process of the restoration and is by far the most knowledgeable professional Ive ever seen in his field. When all of the work at Big Sky was completed, Kendra and Chad...and many others, made sure that the Tacoma was shuffled around Billings to finish all the custom work that I had begun before the accident. They went WAY above and beyond for me; as a customer theyd never met prior to that first day. Well, I could keep writing accolades for Big Sky Collision and all of its amazing crew, but I probably better stop. If you are unfortunate enough to find yourself in a similar situation as I did...better or worse, you can trust not only your vehicle, but YOU and your FAMILY in the best of hands with BIG Sky Collision Center! Thanks guys...you are truly the best.Tearn All
Very helpful with our Tesla.
Easy and seamless. Im very pleased with the work and excellent customer service.
They gave us the run around for weeks. Kept saying they were waiting on insurance. When I talked to issuance they were just waiting for big sky to set up an appointment. Half the time didnt even answer their phone. 3 weeks into dealing with them they hadnt even ordered parts yet.
Had several cars repaired by BSCC. Always great customer service. The repairs are exceptional!
Nice work, fast service
They were very good about keeping me up to date on the repairs. Everyone was professional and courteous.
Super friendly staff did all my paperwork, dealt with insurance for us and made my Subaru look like new. Great job guys, hopefully I won’t need another auto body repair shop but if I do I’ll definitely bring my whip back to Big Sky Collision center
Great quality, they were concerned about something that I may not have even noticed but rather than letting me take it they ordered a whole new door and kept it an extra week to ensure it was done right. Thank you!
I wanted to share my experience with Big Sky Collision! I love these people! They took my terrible situation and turned it right around. I was rear-ended for the second time in 1.5 years, this time I had the option of getting my car fixed. My auto insurance steered me to Archie Cochrane Ford for the body work. I had the worst experience with the adjustor that was assigned to my claim. I quickly contacted my attorney who told me I needed to go get a second opinion, so I took my car to Big Sky Collision (where I had gone the last time I was rear-ended). Kendra, Chad, Barry, Matthew, and a few others I am mostly likely forgetting, took great care of me! They went the extra mile and made sure my car was fixed to industry standards, they event went as far as having the vendor send over pictures to ensure my safety! The bid from Archie was about $1,900 for the damages. The actual work that was completed at Big Sky Collision was close to $6,000.Make sure you are fully informed people, YOU DONT HAVE TO GO WHERE YOUR INSURANCE STEERS YOU TO GO! Get a second opinion! If I hadnt went in for a second opinion, my car would not have been fixed properly.I HIGHLY RECOMMEND BIG SKY COLLISION! They were amazing, trust me!
Unbelievable job performance and attention to smallest detail and absolutely transparent about the repairs. Couldn’t be more satisfied!