Once again AC did a outstanding job! I needed service before leaving on a long trip and Josh got me in and out in a timely manner, good job Archie Cochrane Ford
Would highly recommend Archie Cochranes body shop to anyone having any sort of issue. I called multiple mechanics around town and nobody could tell me what was wrong with my car, called Darryl at Archie and he knew almost immediately what my problem was, got me into the shop that week and had my car finished that same day. For anyone looking to have work done Archie is by far the best in town. They have my business and I will be returning in the future.
Great experience with the service dept today. In and out. Very informative in regards to maintenance I should look at in the future without being pushy and trying to make me spend money unnecessarily.
Always happy with my service to my vehicle here!
Great costumer service
They did some touch up and replaced a seat cover on my new truck. Quick, quality work. Thanks Ford Body Shop!
Friendly and efficient service.
So, I decide to go to the grocery store with my new Raptor and I pull thru the parking spot, leaving my bumper exposed in the stall behind me. Someone decides to leave me a gentle lesson by damaging the plastic portion of my rear bumper.I stop into Archie Cochrane the next day and talk to Ken. They have the part in stock and Ken schedules it to be replaced the next day for about $150.I stopped in to pick it up today and Alicia (manager) and Dusty (shop super) tell me that the new bumper has some scratches and they want to replace it. They go outside to point out two (2) minor scratches that were there, but barely noticeable. They owned it, ordered a new part (over-nighted) and rescheduled. Keep in mind this is a $150 job.I am EXTREMELY happy to be treated with this level of importance and thankful for their eye on detail. Great experience!
Fixed my door super fast and were very courteous
They did a solid job, definitely over priced but can definitely afford to be as they told me 4 or 5 months minimum before they could get me in on my latest truck vs vehicle collision. Out of four estimates they were almost 20% higher than next highest one and almost double the lowest.
Horrible! I cant even speak for the work that they do, but I can speak for how terribly slow they are!! I understand that its probably a busy season with all the deer out right now, but I brought my truck in for an estimate a month ago and have yet to receive a call to inform me about whats going on!! So I called yesterday only to find out that they havent even ordered the parts yet! She informed me that they would be ordering them in a couple weeks!! Its just beyond frustrating that they cant 2 min out of their day to call the customer and let them know whats going! I would not recommend this body shop!!!!
Had an appointment for recall work at 7:30am for which I was there 15 min early but they kept putting other peoples vehicles before mine until I had to have my husband call the service manager so I could get out of there at 5:25pm.
This place is a joke. I had a pickup with damage to the tail gate, tail light and the side of the bed. The outside of the tail gate had to be replace as well as the drivers side of the bed and tail light. When I went to pick up the truck, there were blemishes all over the tailgate with grains of sand in the paint. It looked terrible. The ford emblem in the middle of the tailgate was put on crooked and it was hard to miss. I had a tonneau cover on it and they just rolled it up when they put it back on and never adjusted it properly so there was a huge gap between the top of the tailgate and the cover when it was closed. After complaining, it took them another week to fix everything and come to find out in the end, they never replaced the side of the bed even though it was in the quote, and they just popped the dents out. I definitely DONT recommend this body shop to anyone.
Had some service work done. Done promptly and correctly.
They had the part, and fixed the problem in no time at all at a price with no complaints.
Excellent service !!!
Awesome service!
I would go somewhere else
Great service
Perfect, good service, helpful, good pricing
Friendly