I was there for an instacart order all of them were very helpful and accommodating considering I didnt know where the hell anything you want
They have a great selection of craft and art supplies. Be prepared to wait to be checked out though. The times I have gone there it was a 15 minute plus wait in line to check out.
Very inconvenient that our drop point for UPS is this store. I have never had a problem in the past 2 years picking up packages my wife orders, and her not being present. She does not have to be present for it to be delivered to my residence, and I can sign as the recipient to have UPS leave said package. I believe the fact we both share the same last name, and have the same mailing address would account for two forms of verification. Especially when my ID shows these verification as proof. I dont have this much issue while picking up prescription from a hospital based pharmacy that uses two forms of verification.
I like getting crafting stuff there
They were having a great sale on yarn
Friendly & helpful employees & they do great job in framing department
This visit I just used the UPS drop off. It was fast and the lady was friendly and polite.
Great clean craft store, but a lot of empty shelves. Parking is good. They have curbside pickup too.
Ok craft store. Limited selections. Would suggest hobby lobby
Prices different at register than signs said. Management was rude about it. I will never stray from Hobby Lobby again.
Friendly staff, nice selection of decor and craft items
Outstanding service in custom framing. Thank you for fixing my heavy frame! Affordable too.
Love to look at ideas. Need more model paints.
I was not impressed with the lack of supplies they offered.. but I was in a pinch due to being a Sunday and their competition was closed.. if you want a big selection of craft supplies this is not the store for you.
I use the curbside often. I live curbside puck up. They are always friendly and I never wait more than 2 or 3 minutes from the time I notify them I am there re
Very expensive, no one around to help find the items we were looking for, dirty
Did the home delivery. Only had 2 of my items in stock that were on my order they filled. Did not get ahold of me timely to be advised at how many items that were out of stock that the website showed in stock @ Michaels. They still charged $9.99 plus tip. Management was hard to deal with about this situation. How they could be out of 6 of my items. Management stated the inventory was off do to store thefts.
Great variety and friendly, knowledgeable staff. Ive never had an issue finding what I need here; someone always knows if they have it or not.
It was a good store with a wide selection. My fav was the beach/ocean themed pillows.
Cute store I love crafting! However its a bit more pricy then hobby lobby. I was surprised cause I always find great deals on michaels online but in sure it was not cost effective
Everything under the sun for crafts and believe me its gonna cost you.
Love Michaels craft store. Friendly staff, clean store, and usually have what im looking for, and a bunch of other stuff I wasnt looking for that found its way into my cart and home with me lol. The prices are good, and almost always have sales going on in different departments.
I love the Michaels chain and have visited many all over the country. The Billings location is in need of some TLC. You can find all of the great deals Michaels has to offer but the lighting is dim, location is somewhat dirty and the staff are not always friendly.
Good variety of various art supplies. Kind of expensive and lack luster customer service, specifically on the floor
They had everything we needed. Lots of good sales.
Their curbside pickup is fantastic. Very easy to use with our without an app. Staff was very nice and helpful.
Great store for hobby and crafts.
Wife likes to shop here. Nice product selections.
Great womens place to shop, love crafting, scrapbooking and making cards. They have all the supplies you need plus more....love their sales.
They were very helpful. I found almost everything I needed
Good nice quality.
They have some amazing things for doing arts and crafts
Customer service is awful, four different employees walked by me and I needed some help, but no one even said hello.
Very disappointed stock very bare, store not organized and no one to assist me.
The craft supplies there has such cheap prices so you dont have to pay so much money on something there best place to go art shopping
This is where I spend all my husbands money and never use any of the things I buy
I love the variety
Helpful staff.
Has what you need. If you can find it. Never an employee around to help.
I love Michaels they have so much to choose from for arts and crafts and home decor absolutely love it there.
Very well laid out floor plan. Found what I was looking for right away. Friendly...
Pretty standard stuff. Also, still no option for mobile pay accounts like Google Pay.
Clerk was friendly, got the line moving
I always find something I need at Michaels
Found everything we needed for Christmas, in one stop. That always makes me happy.
I like the place, but its not geared towards me much anymore
Always a fun place to go. :)
Always great selection however very low on any resin molds or materials when I visited.
Great selection, but the best part is the sales. Theres always a billion sales going on here and additional coupons online for stuff that isnt on sale.Im not super artsy but the prices make me want to explore my creative side.
Good place for art supplies
Got lots if items for Halloween and day of the dead. Liked it very much
Great sale prices.
Huge selection of crafts and hobbies stuff, cool store
Courteous, helpful staff made me feel welcome while helping me find just what I needed. Will be back for sure!
Nice craft store to look through and shop. I have also tried the shop online and pick up in store option at this location. The staff had my order ready at the time they said they would. I had a great experience with this, whereas I have tried it at other stores and have had nothing but problems. I would recommend this location to anyone looking for craft supplies.
Has about everything you need for arts and crafts. It can feel clustered a little bit, but thats because they try to jam as much as they can into the store. I usually perfer this place over other crafts stores because I know its not as expensive and has a wider range of products.
They were very busy and check out was very slow
Had lots of stuff just didnt know what I wanted
The employees are usually very friendly and helpful, showing you exactly where to go to find what youre looking for. They are getting better than they have been in the past about keeping lines down.
Great prices and amazing staff!
Very helpful and friendly staff... Clean store.. lots of parking.
Courteous workers, clean and well maintained store that is organized/laid out nicely. Products are easy to find and logically placed
No long lines, decent customer service, and clean.
The store is organized well.
Friendly staff very helpful.
Very clean store and the people are so funny and helpful
Always freindly help and good deals.
Didnt see Micheal, but the nice lady helped me find the markers that make you giggle when you sniff them.
Clean and well stocked. A bit understaffed but still friendly and helpful.
Friendly staff and warm environment. Worth the trip for any arts and craft needs or just the basic DIY project. Would highly recommend
They had a lot of what I needed and most of it was on sale.Well stocked and helpful staff.
They were great..thats the place Ill be going from now on to get my framing for my art done....Ross who works their took really good care of me....great store..
One of my favorite places for craft materials. They carry a wide variety, clean and well organized store.
Great selection of all crafting items. Employees are super friendly as well. Every time I go there I always get the best coupons added onto my price total.
Nice craft store
Love this store! Download the app for constant coupons! Wish they had a little more selection, but its a great store!!
Clean and organized craft store.
Great arts & craft selection. Prices are a bit higher than other places costing 1 star. Great staff. Kids loved it.
Good place to shop for craft products
Nice store. Friendly help. Found what we were looking for.
I was looking for something to use as a light reflector for cinematography. They had a sale on painters canvases at half price which suited my purpose just fine. I will go back and purchase another.
Your usual Michaels but the staff here were amazing. When I tried my member info and it didnt come up I explained it was probably because I was from Canada. They were so quick to wish me a happy Canada Day instead of Fourth it warmed my heart and felt like home!
Love the selection of everything your looking for. Anybody who is into crafts can easily get lost (in a good way) looking at things
Helpful and friendly.
It’s a nice art/ craft store but doesn’t have an extensive selection in some areas. Painting supplies are slim. Has good sales.
Quit there framing business
Great selection. Love the paints, fairy garden accessories and seasonal section! They always have awesome coupons as well.
Craft fun
Great prices and selection.
Quick in and out visit for paper pad and a shadow box. Great coupins for both also.
A great art, framing, hobby store! We go to the Michaels in Mountain View, CA, and this one on King in Billings is much better! Very helpful, friendly and knowledgable staff, and great prices.
Very good selection of everything. Some nice sales and a good rewards program too. Their coupons and amazing!
This is a place where you dont wanna go if you dont have lots of money! Why? Because you wanna buy everything! Very reasonable on prices!!
Pleasant employees and great selection. Didnt take long to find what we needed and get home.
Very nice store. That was the 1st time I been in there. Little pricey. But nice