I got a complete set from Bulgari, the lock from the earings off broke twice, the lock for the neck lace broke off, the ring got totally uncoiled and they are saying they can’t fix it up and they want me to buy a new ring. don’t stand behind their poor quality products. I lost confidence in this name, I go to a Chanel and they give maintenance to my pieces, I got to Cartier they take care of my pieces
I understood that we didnt make an appointment but waited outside almost 30minutes even only 3guests including couple in store furthermore dont know how long we have to wait to get in per security guy.
The best service ever! Yuling was very attentive, very knowledgeable and a pleasure to work with. I made a number of visits to this location to try and decide between two pieces. I received attentive service each time and even got a freshly prepared organic juice cocktail specific to my choice of veggies and fruits! Luxury brand, luxury service.
The atmosphere at this store location is very welcoming. Security and the sales person was very pleasant with me. I am a very satisfied client and will recommend others to this location.
Adrienne is absolutely AMAZING. Honest, caring, attentive and knowledgeable.
This is such a disappointment. Customer service is horrible. People are neither friendly nor helpful. Would not give any recommendations or help out even when asked.Atmosphere in the store is very dull, no one is talking or smiling.Have been to another jewelry store right right before, and the difference is just striking.My purchase here left a sour taste in my mouth. Would never go back.
My favorite boutique in all of Beverly Hills. Great staff.
Too much attitude and arrogant sales lady. Hassle to deal with every time my watch needs a new strap or battery.
Super bulgari
Just looking
It is a very sophisticated place, with excellent quality products. The products are very fine and of the highest level. The prices charged in Bulgari are quite expensive. It is not a place for those looking to save money. It doesnt take much taste to choose something to give to someone you love here.