I went to this boutique with my fiance to shop around a watch for my wedding gift. I never purchased a watch from Rolex and didnt have much knowledge, too. However, when we visited, Carson thoroughly explained and recommended the one that would suit my wrist size. His expertise and genuine service were on par which made my first purchase experience very pleasant! Would strongly recommend and definitely doing business with him again.
Carson is an excellent salesman who was able to source a gift for my father so quickly. He is knowledgeable and prompt in his replies. He was straightforward with regards to timing and expectations on delivery. I appreciated that and will look forward to working with him in growing my watch collection for many years to come!-Adi
My girlfriend and I were visiting today from New York and met with the sales associate Carson mandic. He was hands down one the most competent and friendly representatives we have ever dealt with and we’ve been to numerous Rolex boutiques around the country! Thank you Carson for the impeccable customer service!
My husband and I initially walked in to this location wanting to purchase his first Rolex.They didn’t have the watch my husband wanted available but Carson,our Sales Associate was very accommodating and helpful.He made couple calls and surly, was able to locate a store nearby who had the watch available. Carson was simply Fantastic! Thank you so much Carson for the outstanding customer service! Such an amazing Rolex experience! Highly Recommend ! 10/10!
I was looking for an original band for a vintage Patek Phillipe watch. The specialist Andia was so helpful, knowledgeable, and was able to confirm the correct band and all the details including the original collection. The band fits perfectly and is stunning on the watch. Thank you Andia!
Visiting GEARYS Rodeo Drive was one of the best customer service experiences I ever had. Im just a regular guy looking to buy my first Rolex for my collection. However, Zsofia made me feel like a Hollywood celebrity. Though Im still on the waiting list for an Explorer (I dropped the ball in March 2020 when they had one in stock), Zsofia continues to stay in contact with me. A++ service all around!
Great Experience, particularly Andia. She was so helpful and kind.Have been customer for years with GEARY, including wedding registry, etc..Now that I fell in love with Rolex. She was just terrific!THANK YOU
Best customer service!! Jason Lim and store director Daniel was fantastic and a pleasure to work with.. Thanks guys till the next watch!! 👍🏼👍🏼
I am a usual client at Vacheron and Chopard, but one day I made an appointment to speak with a Rolex Associate. I am new to the Rolex brand, and had a sensational experience with Assistant Manager NSHAN. I work in the high end diamond industry and know what world class service looks and feels like, so I just wanted to share my very positive experience with this boutique. Grade AAA service and style. Thanks NSHAN
Thank you Andia, you are the best. You’ve been a pleasure to work with and you made my buying experience extremely enjoyable. I look forward to dealing with you again in the future.
Superb and accommodating boutique for optimum timepieces! I got a 36 mm date-just swim-proof in Champaign 18k GOLD face, bezel, case, and two-tone GOLD and Steel bracelet for a little over $11,000USD. Not bad for the first time buying a Rolex!
Great selection and service
Nshan Markossian is the guy to see for your Rolex. Hes a solid guy. Patient, helpful and very knowledgeable. Id call ahead to see when he is working, youll be glad you did. I recently purchased my first 5 figure watch and he was very helpful.
Very good service and high-quality products!
I bought four of my rolex watches here pretty good service
Useless
Upset
I took a peek at it. Its a beautiful shop ❗
The best in the istoria
Large but no assortment
Nice shop!