I am a returning costumer in this place. And Ive got to say that both Tom Jr. and Sr. are once again a delight to work with last Friday, the 24th. They are professional, pleasant and are fair to deal with. I would come back in this place time and again as I have already done. I could not recommend them enough. Thank you!

First off, let me start by saying that purchasing jewelry is not my strong point, but when I needed an engagement ring for my now wife, I had no idea where to go or what to look for. At the advice of my BMW service advisor, I decided to give Tom a shot and see what he had to offer. The Jackels Collection was the last jeweler I had visited looking for the perfect ring and boy did I find it. The first time I met Tom, he was courteous, respectful, but most importantly, he seemed genuinely interested in wanting to help a poor soul like myself. I showed him what I was looking for and he showed me what my options were and if need be, he could also make a ring based on what I wanted. I took him up on his offer and he made me a ring with a similar design I had seen somewhere else and boy what it something else. The finished product blew past my expectations and at a price that was better than any other jeweler I had spoken to for a much better quality diamond!!! Better yet, Toms diamonds are inspected by a grading agency and come with their own certificate, so you know you are getting a high quality product.Fast forward 4 years later, my wifes ring got damaged and Tom was able to take care of us extremely fast and had the ring restored to its original glory! What other jeweler can say that? Sure, you can shop the competition, but if youre looking for quality and top notch pricing with excellent customer service, please PLEASE give The Jackels Collection a shot and let his work speak for itself. You will not find another team so focused on customer satisfaction. If you give him the chance, Tom and his team will work hard to earn your business.

Amazing experience and Tom did a great job helping me find the perfect ring. Thank you again for the perfect ring

I had the most amazing experience with both Tom...the father and the son!They are very honest people.I had no idea what to expect as I’ve never sold jewelry before but I have to say I was pleasantly surprised with the service and the outcome!I highly recommend this business, & Will refer all my clients, Friends and family to them.Thank you for everything and I will be back!!!

Happy to share my positive experience with The Jackels Collection Of Beverly Hills. Lovely and very professional people. I wanted to sell my ruby and I did it on the spot. I was absolutely sure of check legality when walked out the door as Jackels Collection cherish their reputation and deserve the best. Thank you!E

The Jackals Collection is a great place to do business! Tom is amazing and so helpful and knowledgable about all jewelry. He has been helping me for years and I trust him and his expertise when purchasing any jewelry. I highly recommend him!!

Tom Jr. and Sr. are the highlight of my experience. They are the class act duo who gave me my confidence back from an industry that’s known to be shady. Last December 11th, they gave me an outstanding service when I was looking to sell my jewelries for the first time. I immediately felt good upon meeting them and was impressed on how honest they conducted their business. Both father and son were friendly, easy to deal with, and very professional. They guided me through the process, educated me as little or as much as I would like, then made an offer. I most especially love how fair their pricing was. In the end, I was glad to know they made it worth my while as they certainly have earned my trust. If you are looking to sell any jewelry items and do not know where to go, give this place a try. I highly recommend this place!

Just left meeting with Tom and Tom Jr and it was fantastic! Tom was very honest about how he could help me and gave me great advice on where to go for next steps. Definitely start here for the best service experience.

If I could give Tom a 6 on this scale I would. I went to Tom about 18 months ago by recommendation of a close friend to purchase an engagement ring - knowing absolutely nothing about jewelry. He didnt try to sell me, pressure me, or even really push me to buy something from him - instead he gave me all the information I needed as well as a few things in my price to understand that as soon as I left his store, Id never find another deal as good as what he was giving me.While I know he cannot always do for others what he did for me, know that with Tom, youll get full transparency and honesty with every question you ask, the best quality jewelry and craft with the paperwork to support the quality, and a truly satisfactory experience. Ill happily recommend every person looking for jewelry to him forever.

I had a great experience with The Jackels Collection of Beverly Hills. They offered me a very fair price for my jewelry, but what set them apart is their customer service. They treated me respectfully and made me feel comfortable. The customer area of the shop is very nice and secure. I had an opportunity to deal directly with Tom, the owner, and his son Tommy both really nice guys. I visited another shop after them and the other shop offered a comparable price but they were rude, so I came back. I definitely recommend them!

After several recommendations and checking out their reviews, I made an appointment and did my own research on what to look for, expect and what to ask when it comes to selling jewelry. I had some pieces from my family I was looking to sell. Its hard to find a trustworthy place that offers a good deal and I found them here. After all, Id rather do business with someone that sees my jewels as something more than one more deal. Tom gave me the best advice and explained to me every detail... I cant even begin to explain how taken care of I felt while we talked. The second I started talking to him, I understood why I got referred to this place.Will definitely (very subtly) refer my boyfriend to this place and Tom. lol.Totally recommended if youre looking into selling jewelry!

Professional and serious treatment, excellent customer service, fair deal for your jewelry. Really recommended. Im so grateful with Mr. Thomas Jackels and his son.

I was referred to Tom Jackels through a trusted friend. I was told that he was the most trust worthy and fair jewelry appraiser in the LA area and that you just wont find anyone with a better deal. I believe he said he had over 45 years in the jewelry industry, which was clearly evident. His candid openness while discussing the appraising process, was very informative and let me understand more of the process.Upon meeting him, I felt very comfortable and at ease as he was smiling and very personable. In my situation, I had some emotional attachments to the jewelry pieces I intended to appraise. He made the process easy and even had some laughs. I have a really good sense of character and I trust Tom and his family. If you have any appraising you need done or in search to purchase, go to Tom Jackels you wont regret it.Ps- His whole staff, including son are all lovely.Thank you Tom, I hope to see you in the future!

I was recommended to go here and after reading the reviews it all pointed out he was a trust worthy jewelry appraiser so I decided to make an appointment. I was so happy with my experience since he explained to me the process and gave me tips and information very useful. After talking to him and interacting with his staff, I knew I had made the right decision and wanted to share how hes definitely the best in the area.

I am recently divorced and was searching to find the best jeweler to buy my 2.24 carat D color diamond ring from me. I googled where do rich people buy their diamonds?, the first link that appeared on the page was The Jackels Collection of Beverly Hills so I immediately filled out the form and called the phone number listed. A lovely woman by the name of Jan answered the phone. I described the diamond that I was looking to sell and she said call Mr. Jackels on his cell phone now so I did. Mr. Jackels answered his phone on the first ring and said Good Morning. I introduced myself and described the diamond that I was looking to sell. He was so pleasant over the phone that I immediately felt comfortable and knew that this was the guy who was going to give me the most money for my diamond. Within 2 hours time he reviewed by diamond certificate and gave me a price range of what I could expect to get for my diamond. During the same day we were discussing places to meet so that he could see it. Two days later, I was on a plane to meet with Mr. Jackels and my diamond was sold. I couldnt be happier! I highly recommend anyone looking to buy or to sell a diamond to call Mr. Jackels. He is the nicest man and makes it so easy to do business with. - J.W. from the San Francisco Bay Area

Toms attention to detail, knowledge, and expertise made the process of buying an engagement ring an easy and enjoyable experience. He was very generous with his time, always willing to talk over the phone or in person to answer questions, and genuinely interested in helping me make the right decision. This personalized touch allowed me to find the ideal stone and setting for my future wife.

Tom and his team of experts really went above and beyond for me. I was overwhelmed when I first started the process of looking for a jeweler. I had no clue about engagement rings or how diamonds and precious stones are valued. I not only received 5 star service but I was educated during the process. I can not thank them enough for making one of the biggest decisions of my life an experience that I will never forget. I was treated as if I was family. Team Jackels did not stop until I was completely sure that my fiance would fall in love with the custom engagement ring that we put together. I will forever recommend Tom and his team. Look no further, they have the answers to all your jewelry questions and needs!!!

The nice folks at Jackels are very professional and helpful. Theyll offer you a reasonable price for your jewelry and have an awesome selection to choose from as well. Friendly people and positive atmosphere. Well worth the stop in if you want to buy or sell.

When I started working in Beverly Hills my good friend told me about The Jackels Collection. I went on my lunch break to check it out and WOW am I so glad to have found this place! My boyfriend and I have been looking for engagement rings for a while now and I will admit I am impossible and very particular so I could not seem to find anything at all that met my criteria. All thanks to The Jackels Collection I found my engagement ring. My amazing experience was made complete by their staff. The prices are very reasonable and they werent pressuring me to buy the most expensive ring, but rather the staff took the time to listen and help me decide without pressuring me. Thank you to The Jackels Collection of Beverly Hills. Ill definitely be back!

I found The Jackels Collections online and read the reviews and was impressed by the comments I found. I was looking to sell a couple of diamond rings i had for a long time. I had an appraisal done by another place but i was afraid they were not being honest about the offer. Tom at The Jackels Collections Of Beverly Hills was very professional, accommodating and patient with me. I was also very impressed with his honesty and fair offer for the pieces. I would recommend anyone who is interested in selling any jewelry to go to see him.

Its hard to find a place that you can trust with jewelry. I was looking into selling some jewelry that had sentimental value so I didnt want to feel like I just gave it away. After visiting this facility, I felt comfortable to do business with them. They explained the process and answered all my questions.

I 1st heard about “The Jackel’s Collection of Beverley Hills” 5 years ago by a really good friend of mine who bought his engagement ring from Tom. A year after I bough mine and now I have gone back to upgrade the 1st ring. His professionalism and devotion to his art and his clients are prove enough to keep me going back every time. Tom is very friendly and easy to work with i will recommend Tom for all of your Diamond needs.

I went in to sell my engagement ring and spoke with Tom who was very nice and professional he also gave me the highest offer for my ring. That was after I had looked at two other places.I will definitely come back to buy jewelry from them next time when I need something.

Excellent experience. Tom sr and his son are so professional. I had a good deal with them

The BEST Pawnshop in Beverly Hills by far...No one even comes close to this place....Private, discreet office with great people working there. Just called and made an appointment....got right in and they paid the most in town...Love these guys....

Im quite clueless when it comes to jewelry situations so I looked for a place that was recognized for its service and fair pricing. I met Tom, and hes exactly what I was hoping. I could tell he genuinely cared for me and my experience buying jewelry. He helped me out and explained me what my choices were and what would the process be.

First time meeting tom he was very nice and very professional, he gave me the best price for my ring i came to appraise for sure ill recommend to friends and family thanks tom

The staff makes your experience there amazing, worth your while and satisfactory. Will recommend to all friends and family.

I was nervous to sell my jewelry at first, but the experience with the jackels collection was better than I expected! Tomm Jackels educated me on my pieces and made me feel very comfortable in my decision to sell my jewelry, the payout was good and speedy, I wouldnt go anywhere else to sell my jewelry in the future and have recommended some of my friends who have told me they had the same experience. Thanks Guys!!

Excellent service. Mr. Jackels is very knowledgeable, friendly and helpful. No BS here. Highly recommended.

Tom helped me sell a watch this morning. We was wonderful and very fair with his pricing. I will be working with Tom again soon.

Tom was a class act. Really professional and felt like I was really taken care of.

I was looking to buy a nice diamond ring for my wife so I shopped around different places till one on my close friends suggested that I check out The Jackels Collection, it was a very nice experience they were so friendly and they beat all the other places in price. I suggested them to all of my friends. Check them out.

The most UNPROFESSIONAL JEWELER I HAVE EVER KNOWN, I HAVE CONVEYED TO OUR FAMILY FRIEND WHO REFERRED ME TO THIS PLACE..I CAME ALL THE WAY FROM CALABASAS, THE OWNER, TOM??? IS NOT PRESENT THE SON, NAMED TOM ALSO SAID HES GONE TO PLAY GOLF, HOWEVER IS WILLING TO ASSIST ME..I CAME WITH OUR HOUSEKEEPER AS I AM NOT USED TO DRIVING HERE IN LOS ANGELES, THE SON WAS NICE BUT DOESNT HAVE ANY CLUE NOR HIS KNOWLEDGE ABOUT JEWELRIES ARE VERY POOR. I HAVE CALLED BACK TO SPEAK WITH THIS OWNER AND HE WAS RAISING HIS VOICE AT ME!!! AGAIN VERY UNPROFESSIONAL AND LYING TO HIS TEETH.I WOULD NEVER RECOMMEND THIS PLACE. THEY DONT KNOW WOT THEY ARE DOING..NO INTEGRITY, DISHONEST AND BLUNTLY RUDE!!!!I WOULD REPORT THEM TO THE BUSINESS BUREAU PERHAPS FOR SOME ILLEGAL ACTIONS--TAX EVASION!!!!

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