This company sends out headsets that are not meant to be shipped in the US and they will not send you authorized planetronics chargers. They will not answer the phone period. I have emailed 5 times and asked for the US charger and they continue to send parts that are not what was requested. I have requested the return shipping address 5 times as well and their customer service people are unable to read basic requests to provide the information. DO NOT USE THIS COMPANY. I would even give them one star.

They are frauds. Sent me a phone for Poland (manual was in Polish) with a European adapter. Its their company policy to NEVER answer the phone, and their voicemail box is never emptied, preventing you from contacting them in person. They take WEEKS to respond to emails. They only responded after I threatened to contact the local authorities by them for theft, essentially. Then they got back to me, but they didnt refund the full amount due to me, didnt provide a shipping label as per their agreement with Newegg. No one ever gives their names in emails, so every time they ask for information already given in an attempt to stonewall any progress. Currently trying to have them cease to be sellers from Newegg and Amazon because this is a consumer abuse issue, and Im petty like that.

This company sells on Amazon and Wal Mart. Be careful not to accidentally get something from them. I echo another reviewer on getting a locked unlocked phone. It was for Verizon. They stall as long as possible from accepting a return. Even worse, I believe the serial number of the phone is evidence of a modified or knock off phone. This is an extremely shady company.

This company sold me a Blackberry PRIV that, since day one, refuses to take system/security updates. This very important non-performing issue makes my phone and data vulnerable. I initially thought that this problem with resolve as the phone system settles with the installation of apps, etc.. Ive already numerous hard-resets on the phone and the problem persists. Going to the original phone manufacturer is useless as they refuse to help since they did not sell the phone directly. If anyone with the same problem found a way around appreciate the sharing.

I bought a smartphone through Amazon. They said that the phone is unlocked. After receiving the phone, I saw that its locked to verizon. Dont trust this company. They gave me a phone number and none picks up the phone. Very awful service.

They sent me a different phone model than the one I ordered and it is also a Europe-only model so it wont work in the US