Erika at Panache was absolutely amazing today during our visit. My bride was a little nervous going in, but Erika was able to hone in on the perfect options for us immediately. After just a few questions and short conversation with me bride, Erika pulled multiple show stoppers! She even gave us the time to really think about the choices, and this made my bride feel at ease and confident when she finally said YES to her dress. I am so appreciative of today’s experience because I know that it takes a special dress consultant to guide her client to perfect decision without pressure or that “sales” feeling. I will always seek out Erika with future brides when I’m in LA.
Ask for Nelson! He was the absolute best and made me feel like a princess! He knew my budget and helped me to find the most beautiful wedding dress in my budget (I bought the floor model!). He also let me try on a dress way outside my budget just for the funsies. Nelson was there for me every step of the way!
My daughter and I had a wonderful experience at Panache! Nelson helped us and was very knowledgeable with regard to what would look good on her. He was also very personable and patient with us. We did not feel rushed in any way. And she found the dress of her dreams. I would strongly recommend Panache!
Very disappointed in Panache. Feel the people working there like Erica are extremely dishonest. I definitely would not recommend this store to Brides.I had a terrible experience. Do yourself a favor and do not go there.
I was initially really excited about my Panache appointment because I heard they had a great selection of dresses. That part was true—but my experience was overall disappointing. The stylist was not warm at all, she barely put in any effort, and claimed they didn’t have any extenders(?) in the whole store. This was frustrating because 1) they carry *really* small sizes so not investing in extenders is ridiculous (I’m a size 6 for reference) 2) the changing room was too small for me to take full pictures wearing the dresses (that I needed the clips for) and they didn’t let me come out to the area with more space/better lighting because they have a male employee at the store 3) the stylist refused to let my sister into the changing room which was frustrating because my sister would’ve been of wayyy more help than she was, since all the stylist did was stand there and look. She couldn’t even be bothered to help me hold the back of the dress so I could imagine what it would look like if it fit right (since they didn’t have the proper tools). You could tell this girl had no interest in securing my business for whatever reason. To top it all off, at the end of my appointment, they refused to tell me what I tried on. I’ve been to multiple bridal shops in the area and in other states, and none of them has exercised such a policy. This is something that should’ve been mentioned earlier, and it was more frustrating because looking up those dresses would’ve given me a better picture of what the dresses actually looked like when they fit/were in proper lighting. I actually cut my appointment short because it was getting increasingly irritating. At some point, the stylist said to me “you can call me anytime babe, I’m always here for you” and in my mind, I thought “girl what!? You’re not even here for me NOW!” 😂 the shop is definitely very “Beverly Hills”, both staff and customers alike. If you could put up with the fake unhelpful attitude, then you could actually make it work because the dresses are beautiful, especially if you’re into Berta-esque dresses.
Between Nelson and Minette, they were so lovely to work with during my visit to find my wedding dress! I didnt end up finding a wedding dress that suited me BUT I did find another dress that I will wear to my rehearsal dinner that is absolutely stunning!Ask for Nelson or Minette when you go in as theyre so wonderful :)
I loved my experience trying on dresses and absolutely adored my dress! However, phone calls and fittings after my initial experience trying on werent quite as wonderful - several staff members were a bit rude. When I came in for my second fitting the hem of my dress was half cut off and was dragging on the floor. It seemed like they didnt realize I was coming in that day. They had told me they were going to add a bustle to the dress but when I came to pick it up before my wedding they said they didnt because it was too big. It was a huge hindrance on the dance floor and that bummed me out a lot - my sister in law got hers from a different Panache location that was the exact same size and they were able to add a bustle to hers. Im disappointed they didnt call to tell me prior to me picking up the dress. My dress was gorgeous, however I would recommend getting your dress tailored at a difference location.
5 stars for Nelson, he was the sales person assigned to me, he was very nice and comfortable to be around. I’m still waiting on my dress to be made because I literally just bought it. But I’m super excited to see it when it’s done!
Panache has the best selection of designer wedding gowns and my stylist, Amirah has been absolutely amazing throughout my entire bridal experience! She was extremely patient with me, and never limited the amount of dresses I was able to try on during my first appointment. We were able to narrow it down and then for my second appointment I said yes to my dress! She even went out of her way to get me an appointment to meet with the designer of my dress, Estee, so that we could make custom alterations. Today I picked up my wedding gown and it more beautiful than I could imagine. Amirah was the best consultant I could have asked for and I am so grateful for all that she has done!!
This place is amazing they have a lot different styles of wedding dresses the dresses here are amazing I bought mine for my wedding and it was beautiful they have great customer service and the employees and managers are so nice they help you so much and the place is beautiful the decor and the inside is stunning
Panache Bridal was my daughters first appointment to find the perfect wedding dress. Nelson asked specific questions about what she was looking for and was so knowledgeable about all of the designers. He led us right to the dress of my daughters dreams! Tears welled up in our eyes as she walked down the in-store modeling bridal runway in the PERFECT Romona Keveza wedding dress! Of course, she said YES to the dress! We cant thank Nelson enough. It was the best memorable experience EVER!
Beautiful dress, terrible staff. I was pushed to try on dresses I don’t like and had to spend time talking to a designer I had no interest in. Feel bad for the designer who was doing trunk show there. They are trying to make the designer feel like a lot of ppl f buying from them when I clearly told the sales in private that this is not my style.
I dont even know where to start. We got here on time for our appointment, and waited 15 minutes outside. No one came to the door when we rang the doorbell, we had to call the store and got attitude instead of an apology. Ive been to many bridal shops and they all help you put on the dress, here they dont. When I asked for the name if the designer of the dress I liked i was told oh dont worry we have it in our system. I tried to explain that Id like to go online and look at photos and they said their style numbers are different than the designers site. I didnt like the service so much that now Im driving to Glendale from West LA for my gown HAPPIILY so I dont deal with their attitude. And Ive heard from many of my friends who went here that they had the same experience.
I cannot tell you enough how fabulous this place is! After many troops to different shops, I chose a dress at Panache from Ian Stuart at his trunk show. The staff here always showed exceptional professionalism. So wedding came and went. I dropped my dress off to be cleaned and I have to say I waited way too long to pick it up but when I did, there was a long yellow stripe down the front of the dress. I gasped when we opened the bag as that was NOT there when I dropped it off. Brianna, who had helped me through the purchase and fitting of the dress, was there and said do not worry, we will get this fixed. She was AN ANGEL and advocate for me the whole way. Long story short, she went to battle for me, assuring me I would not be screwed over. And I got my dress back, perfect. Brianna, you are truly phenomenal at what you do and Panache is lucky to have you! Also, from a fashion standpoint, they have the best dresses! Go there.
I had an incredible experience. This was my very first dress outing . Thank you for making me feel wonderful. Panache, you have wonderful bridal consultants and a great management team.
I didnt buy my wedding dress from here but I had a wonderful experience. The designer was actually there and helped add a skirt to the gorgeous dress she created. Shaude Was amazing it was like I was dress shopping with a friend.
5 star review is for Amirah. She was simply amazing! She made my experience 1000% times better, I cant stay enough good things about her. Best bridal stylist
Okay can I just first start with how incredible Amirah is?! If you go to Panache you MUST WORK WITH AMIRAH!! She is phenomenal. The dress selection here is phenomenal as well, they have a dress for everyone! So many styles and such wonderful people, but our girl made me feel so relaxed and so happy
Me & my daughter traveled to see you all from Vancouver. Shaude helped me find my perfect dress! Best experience ever
The consultants at Panache were amazing! We worked with Lynn and Briannah for almost three hours and we never felt rushed. They knew all their dresses and were able to pick out styles that fit my sister (the bride) perfectly. We left with the PERFECT dress and couldnt be happier! The prices were also extremely reasonable considering Panache is in the heart of Beverly Hills. Highly recommend coming to Panache!
Go see Amirah! She is absolutely the best. Always very thorough and finds the perfect dress, even when you may not be too sure what dress will be perfect for your day.
5 stars! Josefina was so warm & helpful the minute we walked in! She was instramental in helping me find the most important dress I will ever buy. So happy with the service here!
I went there last week and Carmen helped me for the fitting. She is super sweet and professional. The collection of dresses is very beautiful and reasonably priced.
She is a professional and knows what shes doing. Im the happiest bride. Thank you for giving such a wonderful experience!
I just wanted to say thank you to all the wonderful staff at Panache Beverly hills. I was recently given a dress from Panche Bridal, they were participating it the Brides Across America gown give away for Military brides to be. The staff was so helpful and knew what they were doing. Thank you so much ladies for your help. :D
Emmas name starts with an E the same letter that starts the word EXCEPTIONAL! her professionalism and patience were exceptional, her eye and experience were of such great value! Thank you for excellence Panache!
My experience at Panache was alright. Not bad at all 0 but also not phenomenal. Their gowns are beautiful, but the experience was not as personable as I would have liked. I had a large party in tow, and we felt a little rushed and unimportant. I will say our consultant did listen to my opinions and requests - much better than SO MANY LA bridal salons... so if you know what you want, I would recommend.
I went to Panache with one of my bridesmaids last week and it was my first ever time trying on wedding dresses.Emilee was in charge of me and I really could not have been happier with her. She was amazing to work with and made my first experience fantastic. She was great at listening to what I had in mind, but also suggesting styles I had not thought of. In the end, the dress that ended up being my favorite wasnt a style I would have picked and I thank Emilees guidance to get me there.Thank you Panache and Emilee for a great experience!
AVOID AT ALL COSTS! I read the mixed reviews about Panache before I bought my dress from them. I searched all over Southern California to find another salon that carried the dress I wanted but turned out Panache was the only one. With high hopes I purchased my dress a year before my wedding from Panache Beverly Hills and crossed my fingers that nothing would go wrong.When my dress came in, it was HUGE. The sales assistant helping me had to use 5 pins to keep the dress up but the tag said the correct size. As she was pinning my dress she was carelessly walking all over the train with her BLACK shoes. They require you to sign a size form which puts all the blame on you if the dress doesnt fit, even though they are the professionals and should know what they are doing. After they reassured me that this was the correct dress and size, I took my dress somewhere else to get it altered since I wasnt going to get ripped off twice.I took it to two different alterations stores and they both told me it was ridiculous and I needed to go back and fight Panache. Marissa, one of the managers, was somewhat helpful and after looking at it again, she realized the designer mis-marked the dress. They then proceeded to rush order me a new dress and it would come in one month before my wedding... One month rolls around and what do you know, still no dress! We called every day for the next two weeks and they said that FedEx lost the dress. The owner, Ray, is an absolute jerk and no help at all.After it was all said and done, they offered us 30% off alterations (which the basic alterations start at $800 and go up quickly from there). Thanks but no thanks Ray!Word to the wise, buy your wedding dress somewhere else!
Alysia was amazing! She was so patient, kind and thoughtful. I appreciate how knowledgeable and helpful she was. Thank you!
Ive come here many times & always have success. Elisia was the best!
Such an easy, stress free experience here. Nelson Rocks!
Anna was so patient and very sweet and helpful. We appreciate her honest opinions & input. Thank you!
Panache is such a wonderful experience for any new bride-to-be. I really felt like a princess while working with Chanelle. She was so attentive, and knew how to make a stressful time so enjoyable. All the girls there were wonderful. The dresses of course were all gorgeous but its also about how you are treated. Channelle really did make me feel special and even followed up with me after I left the shop. Go into Panache! It is a great way to add a wonderful memory to your wedding experience.
Very happy with the shop. Picked up my gown everything went perfect. Thanks Panache Bridal.
Bridal boutique offering designer wedding gowns, formal dresses & accessories, plus trunk shows.
5 out of 5! Ana was amazing and a true professional. I will definitely recommend this place to all my family and friends!
All of the stylist have been so helpful, encouraging and have made this an easy and beautiful experience
My daughters wedding. I wanted to relish every moment of the planning. She and I decided to shop for a dress at Panache in Beverly Hills primarily to take in all that was to be wonderful in that mother-daughter moment of wedding gown shopping. The consultants were wonderful--the dress was chosen--the champagne toasted. When the dress arrived months later, it was just as we remembered--absolutely gorgeous!Then the fitting occurred where they BUTCHERED the dress. The sweetheart collar was lower on one side. The back pearls and lace design was over 1.5 inches mismatched. The zipper to the back hook closure did not match-up resulting in a void. The added built-in bra was visible from the underarm. After the disappointment of the first fitting, we were assured that all changes were possible and all would be corrected. This failed to be true after three other attempts.They promised the moon even 24 hours before the wedding. Not to take any chances on not having a dress at all, we left with the dress after I expressed my disgust over the tailoring. The consultants--that would be 3 of them at the front desk--promised some one from the store would call and make things right. It has been three weeks since the wedding and we have not received a call! Dont be fooled by the very well spoken, polite, congenial consultants--they are salesgirls ready to let the butchered product out their door as the store has been paid and the commission collected.It was a bad experience. I have no recourse except in this review. Dont ruin your wedding gown experience with this store.Shirley ManMother of the bride
Steph was above & beyond!!! She new better than I what would work for me! My top 2 were her selections!!! Best experience
Thank you so much for opening your boutique. You have made my special day that much more memorable.
The best bridal salon with the largest selection of gorgeous wedding dresses! The team are incredibly knowledgable and so friendly, especially the Queen of Bridal Briannah who manages the store. Ive had the incredible opportunity to work closely with them #DreamTeam!
Glam and gorgeous dresses! $4k+ dresses, red carpet runway. Free street parking on Sundays.
Lynn was awesome! She made it easy work!
Beautiful Bridal Shoppe on Rodeo Drive..
As of February 1, 2020 I still have not received my $1700 back! NEVER EVER go to this place. I ordered my dress from this place in April 25, 2017 for my August 26, 2017 wedding. My parent paid an extra $500 for the rush fee. I was told that don’t call they would call me when the dress comes in. Months later meaning the week of my wedding I called August 21 stating my dress isn’t here. I received a call on August 21, 2017 at 7:20pm saying my wedding dress is clearing Custom. After paying phone tag I was about to speak with manager Briannh (who is nice btw she did everything she could until the owner stepped in a created a mess) told me my dress would be here by Monday and I said my wedding is Saturday. My celebrity wedding planner immediately took over. My planner was told it would be here in time. The designer missed the deadline to fedex my dress from Barcelona Spain. Once they finally send the dress And when we received the contract number my number the dress would be in arrive in Nashville Tennessee the day before my wedding. I’m here in California. Finally after many calls they pulled a dress from there other store in Costa Mesa. I held back from crying because it was 2 days before my wedding and I still had no dress. But on Thursday August 24, 2017 at 7:00pm I did my first fitting. They know how much this dress meant to me since I stayed myself until marriage and this is my Wedding dress. Finally the owner got involved and yelled at my wedding planner for doing her job. And making sure I had a dress for my wedding. I mean it is only wedding dress. Smh. I had another fitting on August 25, 2017 at 2:00pm.Insult injury they wanted me to come back and pick up my wedding dress later on that day. I said I have to be at my wedding rehearsal and rehearsal dinner. My Wedding take plan in Seal Beach which I was late for. I went from Beverly hill to Seal Beach on a Friday during rush hour. After going back and forth Panache told my wedding planner my wedding dress which was a simple was Comped meaning no charge (as of today February 13, 2018 I have NEVER seen my custom made dress)The owner friend drove from Beverly Hills to seal Beach to deliver my wedding dress. Only to found out that. Panache LIED and and said the comped and charge my credit card $1700. Imagine coming from your honeymoon and $1700 is missing. That was deceptive, dishonest and down right low down.I called the store and spoke with the manager so. I could speak with the owner but guess what he couldn’t even call me back.Do NOT get your dress from here they are thieves. Well the owner is. I have receipts. That is Panache number and I still have the voicemail. The picture shows the time and date of the picture(my aunt me the picture the next day April 26, 2017)
TERRIBLE customer service. My consultant did not help me find a dress at all. She had ME pick three dresses to try on, did not bother to clamp them even though they were too big, and then ended my appointment 10 minutes into it because they were so booked. I made this appointment two weeks prior.... clearly it was a waste of my time. I HATED the experience here. If you ever get Deysy as your consultant here perhaps request a change because she will ruin your wedding dress shopping experience.
Overall i feel like the store needs to carry more sizes... I felt embarrased& felt bad about myself that they only carry dresses for small girls😢
Loved how helpful our stylist was and how excited she was to help us. Lynn stylist.
I had the most incredible experience here yesterday, Mila helped me and could not have been more sweet. When we arrived we were welcomed by the manager of the store. She gave me the break down of how I could browse through all the dresses and was so sweet to me that it was my first time looking for my dress. She introduced me to Mila and we went off. There was no limit to how many dresses I could try and she was amazing at picking choices for me that resembled the style I was looking to find. When we finally got in to the dressing room (which was MUCH better than others) the experience was flawless and fun. Her calm and sweet demeanor was greatly appreciated. We tried on about 15 dresses. About half way through I found my dress. Everyone was in tears and it was a very special moment. When we thought maybe it was a bit too fast Mila told me that I should keep trying on and see how I feel after. No dress stood a chance. At the end of the appointment I put my dress back on and we knew it was the one. Mila STILL agreed with me that I should take my next appointment to see what else is out there so I didnt feel rushed or overwhelmed. She did not push me to buy or make me feel pressured. She just gave me her card and took down the notes and sent me on my way. I went to another appointment and tried on more dresses but was totally made up that my dress was found back at Panache. I left and called Mila who told me to come back so I could put it on again. When I did she asked me if this was my dress so that I could say yes to the dress and when I did she went to get us all champagne. The entire staff here was amazing and my experience could not have been better. I actually look forward to going for my alterations and seeing these girls again. To those of you who read some of these negative reviews, I would give yourself the chance to meet these ladies and find the dress of your dreams. I am thrilled that I did!
Jen was great and very patient, she picked my favorite dress out herself.
First Day looking for my dress and I Found it there ! Great atention!That I thought then...
My daughter in law went there and we wouldnt recommend it. The sales people tell you one thing but the store puts you through hell and they dont care nor deliver what they promise. We prepaid for the alterations but they didnt do what was needed and we had to take the dress elsewhere to complete the alterations. She went there at least 12 times and one of the days she was there for ten hours going back and forth. They dont have proper alteration people. Stay away from them. They ripped us off without a doubt.I cant believe all the other reviews. Shame on them.
Found my perfect dress and the staff was wonderful! Thank you all so much!
Being a second time bride, I wasnt looking to take out a 2nd mortgage on the house to find the Dress! But with my daughter living in California, we wanted to the Mother & Daughter thing on our recent vacation. Considering it was BEVERLY HILLS I had called ahead hoping to avoid any embarrassing moment when they asked the dreaded, What is your budget? question; and the girl on the phone reassured me that ALL WOULD BE FINE!!! Upon arriving to the salon, all I could think of was...girl you are SOOOO out of your league! Beautiful facility, beautiful dresses, beautiful people!!! Everywhere...I truly felt a Pretty Woman moment coming.... you know the one were they rudely let Julia Roberts know she was not welcomed....When in all reality; my appointment was everything any bride should experience! My consultant was STEPH; whom by the way was amazing! Even after doing the verbal consultation, and allowing us to pull dresses, even made suggestions of ones that she thought would work for me as well. All I can say is that she knew her stuff...and yes we said, Yes, to the dress! Turns out the top 3 loves were all the ones she had picked! All I can say is....even though I did not spend $100k on a dress it was my little fortune. Thank you Steph and the staff... you made my family & I feel like we were Hollywood.Josie
I had a terrific experience each time I came in!Thanks!
Briannah and Channel are the best ever
Beautiful store, large selection, fantastic stylists!
I need visit the store., I want, and I needed one gor august
Worst service! Please do not buy in this store! And worst attitude of the manager!
Best wedding dresses
The bad the reviews on Yelp say it all
Terrible service!
Elegance above all