Great selection of books! They have a wonderful selection of books, vinyl and etc.If you are looking for books this is definitely the place to go.Also, you can finds some really good deals in the 1/2 off (I. E. Clearance section).They also have a try the book program. My daughter love having that option.

Pretty cool! Lots of choices! They also have a load of toys. Also they have manga and video game books as well. Pretty epic

Great book store! The staff are friendly and knowledgeable. If youre looking for specific topics or subject matter and cant locate it in store then theyll help you out, and will make a real effort in locating the desired items either within their store or through their in-store order/shipment to your home service. Great deals, plenty of gift ideas for children and adults, all things for booklovers, outdoorsy types and techies.

Bookstores are even better when visited together with family. There are so few left they are like national treasures to me. While I do occasionally order books online, it is so much more fun to find hidden gems in person. I can get lost in a good book for hours. I was very good today- I only bought 1 book and 3 matching bookmarks for my mom, my sister, and myself. My husband was shocked. Usually I will find a big bag or two of books. I had to confess I had left my booklist at home. I did take pictures of numerous books that looked interesting so that I could look up the titles and authors later to make certain I hadnt already read them. The staff was very helpful. The bathrooms are open for use again which is always a plus! Especially after we had tried to eat inside at several restaurants only to discover they were take-out, pick-up, or drive-thru only.Thank you again to BAM for another pleasant time spent making new memories while browsing books.

Any bookstore that can survive economically deserves five stars

Friendly and knowledgeable staff. Unlike other bookstores where I sometimes struggle to find anything interesting when just browsing, here the layout is setup in a way where I find too many books that pique my interest and I want to read.I recently joined their rewards club and have quickly saved more than the annual membership costs ($25).

Im always able to find any book or Bible I want in this store. The staff and cashiers are very helpful.

Good selection of used books. Not nearly as big as the main location downtown, but a good satellite location.

This is a really cute place. One you can walk in look around and find things you arent even looking for. Its quaint, clean and very well organized.The staff is usually friendly and they seem to be following covid protocols.The only reason I am giving them a 3 star is because they are public place and they currently have their restrooms closed.I was there the other day and had time to browse, but I needed to go the the restroom, so I just got what I needed and left quickly. If I would have been able to go to the restroom, I probably would have had more time to purchase items I wouldnt have normally been looking for. It makes me wonder if they realize all the business they are losing because of this.I was at Barnes and Noble several times recently and I enjoyed going there because I dont feel the need to be rushed in case I need to use the restrooms.Just use caution here and know before you go. I bet sometime in the near future this will probably change.

Great variety and very helpful friendly staff. My new favorite place!!

This is the best book store, they have everything.

This is a pretty decent place. Its a standard bookstore so you know what youre going in for. They really dont have very good bargains and their sales are moderate at best. They are pretty well stocked though so thats good. They claim to have used books but they really dont have any at all. Maybe five in the entire store and theyre not in their own section but hidden with the rest of the books. They have a sister store called 2nd and Charles which is where they send all of their used books so if youre looking for cheaper books then that is where you want to go. the store itself is pretty difficult to navigate because you walk in and the aisles themselves are just sort of thrown everywhere. You have to already be in the aisle before you can see the sign that tells you whats in that aisle so you have to walk around and around and around and around and around to try to find where anything is. They do have a website that you can order from which is nice. You can also order items that are currently out of stock and on back order and they will just send them to you when they get to it but shipping is pretty stupid because you end up paying a flat fee and then you end up paying more per book as well so they can cover the cost of them sending every single book individually which is on them and not on the buyer but the buyer is one has to pay for it anyways. The employees seem pretty nice and helpful but they could use with some better prices in sales and they really need to redo the layout of the store or have signs hanging from the ceiling or something. Most of us generally know what were going to look for and dont want to spend the first 2 hours trying to find the section.

It was a great place to go in the past. I asked where their comics were as they had them before, the worker showed be the graphic novels. Apparently they dont have comics anymore?

Very nice and clean bookstore. One of my favorite places to go to

My daughter loves their coupons and Manga selection. The store was very clean and well stocked.

A really nice bookstore! My kids love the manga section...ok me too.The staff is extremely helpful and will make time to assist

Customer service: 1Very kind customer server peopleWait time: 1Not a long wait at all!Product: 1I loved all the items at the store!Location: 1It wasnt busy and they are placed in a good areaPrice to product: .5The price on the products is a bit much actually. Majority of the items I saw were very overpriced

Very nice place, the staff left a lot to be desired.

Going to Books-A-Million is always an enjoyable experience. Staff is friendly and helpful.

Love this place. Great variety of books and other novelties.

Nice book store great staff

One of the Best Book Stores around with a Good Selection of Books Games Nosh and Etc

Great service and a good selection of books, etc.

Love this place. I get lost in here for hours.

This store has some nice discounted books, and nice pop culture selection of collectibles. Magazine section is nice as well.

Huge book store, friendly staff, more than just books.

Love this place, nice manga variety

My first trip to this store was magical, and I truly believe it’s a fun place to stop in. It has so many things that my kids and myself enjoy. I also love that there’s discounted books, used books & brand new ones! You really can’t go wrong, and as a writer myself, I love to support bookstores (and I do support this one!!)I thought I’d found my home away from home, but during my first trip, the cashier was very aggressive about a membership that at the time, didn’t seem wise because I didn’t know how often I’d be in that area. My second trip, the same cashier, saw my children with toys in their strollers and wanted receipts for them when I told her I’d purchased them at the Tjmaxx next door. I get the logic in double checking to protect your merchandise, but you also should be aware of your merchandise - I don’t even believe the toys my children had were sold at the store.When I told her we’d need to go to the car to find the receipts, she instead checked the toys for tjmaxx stickers. I told my husband that we wouldn’t be returning, because those experiences together just didn’t feel right. I don’t think she handled it well & instead of politely asking me, stopped what she was doing with a customer because she freely assumed I was leaving with stolen things, and had no intention of trusting anything I said without proof. Also note, she saw us walk in with those same toys, so again, it wasn’t a pleasant experience for me and I won’t be returning.

Great selection of books at this location and helpful associates.

Thier manha section was eh. Rather them have first 10 volumes instead of jumping by 3s. Still some solid tiles though.

Lots of choices. I always buy something!!

Nice and clean inside. All set up for social distancing. Large selection and variety of publications.

Great for books and fun, clever gifts. The employees are hip, fun and clearly know their stuff. Please, please make it and stay in the business. We need to have a place to touch the books before buying.

Smaller but more focused selection of books than other chains. Felt a bit cramped though.

Staff is always friendly and helpful. With a large selection, sometimes they have what Im looking for and sometimes its a website search.

Good book selection and excellent service.

Big Book Selection, Small local corner shop feel, excellent customer service, great atmosphere, friendly & knowledge staff, reasonable prices (Even BETTER than you would expect to see at the larger national chain discounted or bargain or value shelf). This location should be in every town. Wish I had discovered this book retailer sooner in life.

My absolute favorite store on the face of the planet. Ive been here sooo many times, countless hours and still havent reached the far corners of the store. There are always new things to see and such a wide variety of items, not just books, for literally ANY interest you could possibly have or want. Gifts, toys for babies/kids/teens/adults, playing cards, tarot cards, birthday cards, mugs, Fandom collectibles, socks... the list is endless. I feel like theres magic in every little nook and corner I turn. The employees are always friendly, helpful, and knowledgeable. I did 75%+ of my Xmas shopping here and found something for everyone on my list. I love this place and often wish that they had more locations. Also have a very valuable rewards program!

I really liked this bookstore, actually it was better than Barnes and Nobles. They had a greater selection in the things I was looking for. The customer service was fantastic and my Daughters loved the kids area with tons of toys and books for them (which drove me nuts, lol). I am definitely going to become a regular. Awesome experience.

Great book shop, when most are all gone. I personally like to hold a book and look around before I purchase.

Great selection of Funko Pops and really kind staff!

Has more than just books; a wonderful place to browse. The store has books and other gifts/trinkets for all ages.

Books-a-million is my favorite bookstore! This location is great, dont care for the layout of the store compared to other BAM bookstores.

Very clean and well stocked. So much to choose from, with friendly staff to help with any questions a person may have

Wide variety in their book selection. Friendly staff

Great place to browse for new and used books. Very helpful staff! Everyone was practicing social distancing and following the guidelines. Thumbs Up!

Great in vierment, staff was friendly and helpful.

Great book selections, almost an overwhelming amount of displays and options upon walking in (in a good way!). Super cute mugs, office supplies, bookmarks, toys & puzzles, etc. Fun place to spend an afternoon and browse!

Wonderful

Super clean, super organized. Amazing selection of books, toys, games etc. My nieces and nephews love this place. We go everytime they come in. Will definitely come again

Great selection of course.

Doesnt have the same variety that B & N has

Staff has caring attitudes and very helpful. All seem to be following health protocols.

The book I was looking is not out until January 2021. The manager pre ordered, to be mailed to my home. Very efficient and I saved money on purchase.

Staff was very helpful and informed.

Always find a book or magazine I like

I was driving around to kill time before my appointment. I saw this place on the corner of 13/Southfield Rd. I wandered into a hidden gem with helpful, friendly attentive staff members. Huge selection of books as well as gifts, games, collectibles, and stationary stuff. They had an Alice in Wonderland display table filled with goodies! I bought a couple of books, signed up for a 1 year membership, and got a good discount with coupons! I will not be going to Barnes & Noble anymore. This place is way better to experience.

This place is wonderful and staff is very helpful even when its busy.

Went to buy a book here last December. Very high prices. Cashier demanded I purchase a (very expensive) membership. I declined, and the cashier became almost unhinged, demanding I purchase a membership. I explained that I do not go to this bookstore very often, but the cashier would not let it go, holding up the line. Recently, Ive had several unauthorized charges on my debit card--magazine subscriptions I apparently purchased at Books-a-Million. Ive had to spend several days unsubscribing/calling vendors to get refunds for the unauthorized purchases. All for buying one book here. Never going back.

Very large selection of books at a reasonable price

I found the staff to be very helpful. The store and the shelves were neat. It is a pleasure to browse the many books there.

Great service. Free LEGO area. Books, books, and more books!

Stopped in to buy a book pertaining to the stock market. A nice male cashier asked another male cashier to assist me, the cashier refused, suggesting he would call a female cashier to assist. Because Ive seen this movie b4, I asked the initial cashier who was busy with other customers, in what direction are the books regarding finances. The second cashier was standing @ his register assisting no one upon the request. Customer Service was ZERO that beautiful day!!

Awesome selection of collectables and books..great and helpful staff and I will be going back.

Had some good deals. we got some good books for good price

Great staff

Nice stuff everythin 4SALE i found sum go00odiez 2 take home n chex out

They had a good selection and most of the genres i wanted. Id like to see a deeper military history selection however

Nearly overwhelming how many choices we had. The used book pricing was a welcoming surprise.

The staff are friendly and helpful. Location is convenient.

Great bookstore has a wide range selection. Max and the staff was wonderful. My kids enjoyed the kid section. Well organized made it easy to find what youre looking for and if they dont have it in the store they can get it for you online.

Love the store 😍

This place is so cool! Books and so much more. Staff was helpful and nice

Really great service and Natalie was perfect in finding my online order. Nice to see such great customer service. Thanks so much Natalie!!

I ordered off their website, and it took two weeks for my book to ship, when it said it was in stock online the entire time. I attempted to re-order the book to get it to ship faster, but couldnt even cancel my original order due to the status it was in, so I was forced to wait for the original order to ship. I cancelled my second order within 5 minutes of placing it, but my card was still charged for it. Ive emailed their customer service twice now, and have yet to receive a response from someone. Once I get this book that was supposed to be here in time to be a Christmas present for my dad, Im never using this service again. What a joke.

The staff are the reason for my 5 star review. I take my kids here once or twice every 2 weeks, and the staff always welcome them & help them find books. It encourages them to read a lot more!

Great selection and now they have used book options in stores.

Large selection, good values.

Great place. Reminiscent of borders or barnes and noble before they crumpled. This is a large bookstore where you can browse, relax and enjoy without pressure. For those of you who miss the old book stores, this is the place for you.

This is a wonderful store! A huge selection of books, eye candy and candy! All the best things and the staff is bright and funny, as well as very friendly and helpful! This store isnt just a book store, its a wonderful experience! I love it! Please never change!

Great inventory and service. Lots of kids books

Love this place. Nice ambience, great customer service.

It seems like its really hard to find a brick and mortar bookstore these days. Books a Million is staffed with friendly people, and has a great selection of books and toys. My son loves it here, and any time he gets birthday money he wants to spend it here. If youre not an ebook reader or if you just want to check out some cool trinkets with your books, this is the place.

I love this bookstore so much. The employees are obviously treated well as they always seem genuinely happy. Weve gotten great book recommendations here. My 11-year-old has no idea what to read after spending a year on the Harry Potter series, and the young man with the deathly hallows tattoo was the perfect person to ask for spot-on recommendations.Also, the prices here cannot be beat. They are the best prices on books Ive experienced anywhere.I cannot say enough good things about this store.

Given Barnes & Nobles well reported troubles and the closure of their West Bloomfield location a couple years ago, I am happy to have this Books-A-Million location nearby. It is on the smaller side with a somewhat restricted collection. They are always happy to order items online for you at the register but that misses the thrill of instant gratification. Yes, many brick and mortar stores are dying but I think bookstores have a place in the hierarchy of retail that makes them a social experience and part of the community. I hope Books-A-Million execs will recognize this and continue to invest in their stores.One new thing that I noticed today is that gently used books are being sold as part of the stock. Rather than mixing these books in with new books I feel they should be segregated.

Nice bookshop. They typically have good deals on new releases.

Friendly and helpful service.

Amazing selection of literature. Very organized and signage that makes it very easy to find what you are looking for. Very friendly staff that were more than happy to direct you to selections you request. Also have kids section right up front that makes it very easy to draw kids attention to learning. Prices are reasonable. Great to see not everyone has gone to technology yet! Nothing beats a good book in your hands!

Not many book stores left. This place is about the size of a chain drug store. But that doesnt mean its lacking variety. If they dont have it, they can get it. Support a local business and bring your book purchases here. Youll get excellent customer service.

My daughter devours book series, and books a million is right around the corner from our house so its a first choice for us. The staff here is friendly and very helpful. They have a wonderful selection of books, and a large table with activities to keep the little ones busy.

Love stopping in once a month to check their bargain cart. Great selection of comic books, toys, games, and more! Not your average bookstore!

Browsing the bargain section is one of my favorite pastimes. It is very organized and features some GREAT titles. Of course the rest of the store is amazing as well. In addition to books, they have a huge assortment of reading accessories and unique gifts.

Amazing customer service. Highly recommend.

What a variety. I spent way too much time here but found a pile of books that I cant wait to dive into. Cookbooks, magazines, and poetry just to name a few things I left with. Prices are a little steep but they have to pay the electric bill I suppose! The only thing this place is missing is a coffee shop with a comfy couch I could snuggle up on!

Excellent establishment. Prices could be better but they do what they have to to survive. Selection is amazing and I never walk out not having what i went in looking for. Frequent visitor.

Good place to go for leisure or for quick shopping visits. Good, friendly service as well as a decent book selection. You can also find movies and toys/ collectables here. The only issue I can find is that they arent great about replacing/ restocking the books that get bought. However if the book is not in the store, it is online. The online service works smoothly and products in my experience have always arrived on time if not earlier.

Buyers beware, if paying with credit card. Double charged my card. Once I Saw the double payment I called the store. Manager later called me back saying that they did not see record of double payment. Was told to call corporate finance department. Called them and was told that they would research the issue and call me back. 2 months later no call yet. I did wait a week and filled a claim with my bank. Not once while talking to corporate or the store did I ever receive an apology for the inconvenience.

Friendly staff, and great selection of books in stock. There are always books on clearance, if youre looking for a bargain buy. They have a bunch of tat up by the registers, just like any book store does. Great selection of vinyl figurines, pop culture merchandise, and even some good records (you can get a halfway-to-decent record player too if you want). The comic book section doesnt seem to get the most recent issues in all that much, but they do have a wide selection, if youre looking to pick up something different. They even have some board games, movies, and toys for kids, so its much more than just a bookstore.

Really awesome book store with really cool and helpful staff. Good pricing and great selection. Well worth the drive.

Glad to have this bookstore near me. Always a good place for deals and fun stuff.