I very much enjoyed going to Rite Aid theyre always friendly from the guys in the parking booth with a positive and loving smile to going inside and being welcome every time i walk in the store its always quick and easy very clean in the store Great customer service there always very helpfulThis is the reason that I keep going back thank you !!

This is a Flagship Store and great example of Fantastic Service and Employees really caring.From the Manager Paul to the Pharmacy everything and everyone at Rite Aid on 300 North Canon Drive really cares. Store always clean, well stocked with great prices.Huntley

Like this place and the thrifty ice cream is awesome.

The pharmacy is an absolute joke. Ive had to wait months for a medication that they said they had no record of despite having the RX sent in multiple times by the doctor and multiple letters of pre-auth from insurance. They recently didnt fill a RX which caused withdrawal symptoms. They told me they didnt have a record of the RX while also telling the doctor I never gave them my insurance. Turns out they set up 2profiles for me with the same info and then blamed me and then my doctor. Dont use their services unless you want to put your health at risk.

Nice people who work there also there parking and great thrifty ice cream place inside rite aid store.

This is a spacious Rite Aid, ideally situated in BH, open 24h, with everything you can think of including 🚻 restrooms and self checkouts.Clean, well maintained, well organized, with even some big freezer to buy some ice cream and frozen dinners!I love these American pharmacy where its actually a mall where you can also get your drugs.

Jonathan was very rude . He doesn’t know how to talk to people. He should be working in customer service .

I had to pick up a few items here while on a business trip. This rite aid was kept up well and has a large selection of items.I didnt have to wait long in line and they had everything thing that I needed. I didnt have to pick up any prescriptions while I was there so I cant comment on how good the pharmacy service is.

24 hours, lots of parking, lots of things are available here from pharmacy staff to daily needs stuff.

Friendly pharmacy also can buy some snack And drink. then You get 1 hour Free parking in luxery beverly hill place.

I have moved here since 2014, this place has been the go to place for over the counterMed, I especially love their ice cream

Horrible managers.Awful customer service.Limited products.Dirty bathroom.THIS PLACE IS SHAME FOR CITY OF BEVERLY HILLS.

Why make a vaccine appointment if they’re going to make you wait an hour past your appointment time. Hire some more people.

The store itself is great as is the staff. Unfortunately this is the 2nd time I had to leave because for some reason they removed their hand baskets from the store and they do not have enough shopping carts to take their place. I have mobility issues so without one of the two I cant shop here.

WORST PHARMACY OF ALL TIME....Insanely I keep going here because its very close to home and expecting different results....well by definition this is NEVER the case! This place will keep you on hold for an hour, lines are ALWAYS long, they never give a courtesy call if something is wrong with your prescription, it will just be marked as ready and then theyll tell you to come back DAYS later and this is all CONSISTENTLY A PROBLEM, AVOID AT ALL COSTS

This store is absolutely terrible when it comes to customer service and Covid safety guidelines. Ive been shopping here now and then throughout the years and remember when they were shut down for having rats in their cafe and now they cant even follow the Covid safety guidelines? SMH rite aid. The store has been closed down for cleaning at least 3 to 4 times in the past few weeks, as recent as Monday when I went to shop there and found it closed for a few hours. No employee enforces masks or the social distancing guidelines for customers. Good luck to anyone who shops there!

Great staff and very helpfu employees both in the morning and at night as well as a very clean store and staff always goes beyond service with regular clients that means alot to us regular clients that shop here everyday highly recommend this store if u work in the area.

I dont understand... They DO NOT offer covid testing at this location. Why are they advertising that they do?

I remember buying Thrifty ice cream here (about 35 years ago) which they still sell (for about the same price!!!)It’s is a beautiful store with loads of great inventory and prices.Free parking with validation too.But the most impressive thing about this store are the staff. The pharmacist and cashiers like Johnny and Lutfun and the manager Chris - all so very sweet. They are present and have a smile on their face!

Horrible pharmacy. Bad service, long phone waits, and long prescription fill up waits.

Discriminator i have the photo of the cashier

Worst pharmacy ever!!! They never answer the phone!! I finally had to call back and ask for a supervisor. I finally got through to a supervisor & she sent me to the pharmacy! My doctor had to call my prescription in three different times!!! When I complained about it to the pharmacist she was horribly rude & unprofessional.

Line is 8 people long and only one person at the check out

You really think that Rite Aid would care about their Beverly Hills location. It is pretty much impossible to reach the pharmacy by phone. You will either be hung up on or placed on hold indefinitely. If you use the refill by text service dont expect your prescription to be filled for at least 48 hours, and if theres an issue you will need to go into the store because calling is not a viable option.Expect to wait in line for a bit. Everyone that would have just called in for info unfortunately has to go in person to talk to someone.

This place is open 24 hours, and has almost anything you would need. The staff is friendly and helpful. The pharmacy is often crowded, but quick (based on my experiences).Great place for ice cream. Cheap (or at least it used to be..) and good.

Brought the boss for a flu shot, completed the paperwork and submitted the insurance card... sat for 25minutes. Another person was checked in under our name, treated, and handed the boss’ insurance card. The gentleman was aware and honest and returned the insurance card to the counter. The staff and pharmacist didn’t even tell us of this massive error... the gentleman approached us and told us of the mistake and to find out what vaccines the boss was expecting. Fortunately they were not expecting the same shots, but my boss’ insurance had already been charged for another person’s medical treatment. Avoid RiteAid on Canon at all costs.

I used come here all the time to get my prescriptions filled but will never again. Every single time I’ve come (doesn’t matter what time of day) it has been a huge headache and a very long wait. Even with my monthly prescription refills it’s a nightmare and it’s never ready on time. I once waited for over an hour for an antibiotic that was called in at 8am. There seems to be so many people working in the back, but there are so few cashiers, and no one is helpful. Get it together rite aid pharmacy.

Terrible service and was asked to leave by staff because of concern for a homeless woman. Low cram and ugly attitude management service team

This place takes awhile to get through the line when picking up a prescription but they almost always have your medication in stock which is awesome since many pharmacies do not.

Great pharmacy, the only one who would fill my prescription after back surgery. Not only were they fast but also had a large quantities of both medications on hand.Getting my doctor to send it directly to this Rite•Aid so it will be filled, ready and waiting.They should have a tagline: Beverly Hills Rite•Aid Where the Stars get their drugs!

Great service and professional staff

A very unpleasant shopping experience.....the security guard followed me around while I was on phone call... When finished with the call, I asked him where I can find the ice cream? Hey rudely replied you know where it is, you have been in this store 3 times tonight, and i heard you talking about me on the phone......Im pretty sure he is on drugs and he is allowed to carry pepper spray..... Scary stuff

Not so nice experience, I needed antibiotics for my daughter and I the doctor offered to send the prescription here. My husband went in to start the process and I went to pick it up she charged me almost 50$ when she walked away I realized she had charged me cash price I asked her to double check the insurance rejected so they had just decided to charge it cash I asked her what information was wrong (PCn/BIN/ID) to which she was surprised (what she didn’t know is I work at a pharmacy but it’s a bit farther) she read me the rejection. I provided her with the correct info then I had to wait again for the pharmacist to recheck them I had to wait for a consult I had already declined prior when they had charged me cash. Then as I walked out I realized they didn’t give me the syringe for the medication I had to walk back in and called another lady a couple of times felt like she was ignoring me. Next time I’m sticking to CVS even if they are a bit ruder. The best part of the trip was the ice cream .

Got in an accident one night and needed my prescription filled asap to deal with the pain. It was fast and easy service even if the people werent THAT friendly. I would summer that because this located where it is, it just looks nice than any other Ive been too.

Newly renovated with yummy ice cream, you can find most anything but dont expect quick meds. Youll likely need an extension for the parking if you drop off you Rx and wait. If your doc calls, emails or faxes, you can sign up for texts thatll advise you when its ready. Otherwise, have a seat and enjoy your blended mocha or cone!

HORRIBLE CUSTOMER SERVICE! Save yourself time and energy and go to any of their competitors...you wont have to wait on the phone for 25 minutes for someone to pick up the phone.

Their pharmacy is a complete mess. They are horribly understaffed and disorganized. There is always a long line. Even their delivery service NEVER delivers when ordered. You either wait on line in the store OR on the phone OR for deliveries. This is Beverly Hills. Embarrassing. Get it together people. They actually did make a delivery to me the other day but it was a medication I cancelled over a year ago! ???

This place has been updated to better suit BH. Its a cross between Whole Foods and Target in aesthetic. Plus they sell good old fashioned Thrifty ice cream😋

Worst pharmacy ever. Dont expect efficiency, promptness and attention-to-detail here; this staff doesnt have a spot for patient counseling, so the line backs up rapidly. I absolutely hate having to come here…

Horrible place do not go there the employees are very unprofessional including the store manger PUAL they don’t care about customers rude rude rude !!! I will never shop here again ! Don’t waste your time people go to Walgreens or CVS

This poor excuse of a pharmacy just turned away a prescription I had for narcotic analgesics because I was there in to get it. Ive just come off 4 days in hospital including 2 in intensive care - how many such patients walk into a pharmacy to pick up their prescriptions? Rude pharmacist couldnt even be bothered to call my physician to check either. Unbelievable. Will be reporting them to their accrediting commission and boycotting them in future too!

This place is the nicest Right Aid in Los Angeles. But they are so busy in the Pharmacy is the headache. But it is our closest Pharmacy. Cant beat the Thrifts Ice Cream Yummm!

DO NOT GO HERE !!!!!!!!! The staff is horrible worse pharmecy in Beverly Hills. They are not HELPFUL!!!! they are rude rude rude and give you attitude for being there. If there was a zero option or a negative option I would give them a -5 stars they SUCK!!!!!!! the manager doesnt help either THEY NEVER EVER PICK UP THEIR PHONE AND YET WHEN IM THERE WAITING IN LINE THATS ALL THEY DO AND IGNORE THE PEOPLE THAT HAVE BEEN SITTING THERE FOR HOURS. THEY NEED NEW STAFF THEY are HORRIBLE HORRIBLE FIRED THE OLD ONES GET NEW STAFF!

Best rite aid in the areaKind and considerate staffClean and gorgeous remodel

Pharmacist question my pain medicine and wanted to know reason doctor prescribed so much. I told her the doctor has my records for five years, MRIs and X-rays to back up his prescription. She told me she could over ride his prescription despite not having any knowledge of my medical situation... very unprofessional and rude. I told her I felt it was very unreasonable that she and the State of California could over ride a licensed doctorwhich she took offense to. She puts her pharmacy training up against an anesthesiologists training with records to support his diagnosis...

It differs every time I go to the pharmacy. Some counter persons want my month and day some of the older women older Pilipino women want my month, day and year. There is no continuity to there policies.Its like the older counter women are in another world.For gods sake you need a garbage bucket/pale/can whatever near the blood pressure machine. Why are you not cognizant of this necessity.The alternative is that people just drop there paper garbage on the floor!!!Your blonde pharmacists are very helpful and friendly!!!!!

First, this store is filled with privilege and people who yell to get their way. Forget the rest of us who have been waiting just as long, lady. However, when my urgent care visit is 20 min and my medicine takes 2 hours and 20 min, you’d think well gosh I don’t want them to count wrong or make a mistake right? This box, as is, no counting. Seriously? I’m glad it’s so urgent to take it in 48 hours bc I definitely missed my window bc well look at it, it takes SO long to count this 10 pill pack. Either pay your pharmacist staff more for dealing with rude privilege who think they can cut the line by yelling, or someone open a competitor nearby. The technician with the short hair is the only one who stood up for me otherwise I would have passed out.

They always are under staffed& they never have the meds to fill that day. Mickey Fine is the BEST...

Friendly & professional employees, Ive always found it to be a nice shopping experience.

Worst Rite Aid experience I have ever had. The pharmacy always clicks even when they say they will put you on hold I have to constantly call back. Even the cashiers for example one time I was buying alcohol with my husband and I which we are both over 21 years old and we had another person with us who was 20 years old but they were not buying any alcohol beverages. They refused to let us purchase the alcohol. The other time we wanted to buy a lighter just a lighter no cigarettes just the lighter thats not illegal to sell a lighter but apparently if youre over 21 but if you are with someone who is under 21 you can buy a simple lighter that was outrageous I have never ever ever had that experience at any drugstore or Pharmacy. This is by far the worst read it I have been to. Other Rite Aids do not offer this kind of customer service. It is really a hassle that I have to drive far just to this certain location just to get a certain prescription. Not worth coming here, besides that.

Terrible service at the pharmacy- they never have enough people on staff which leads to long lines. Every time I call the pharmacy I am put on hold for up to 30 minutes and about 50% of my calls are disconnected. Ive been so disappointed with the service.

Rude service, they use to follow me and my friends everytime we would go in.

THE WORST!!!!!! For Beverly Hills They NEVER answer the phone and waiting for meds your feet hurt by the time you get your stuff

Terrible customer service. Pharmacy doesnt answer the phone even after it has been ringing for 15 minutes!!!

Extremely unorganized, i had to wait 2 hours to get my medication when it was on the counter from how unprofessional they are. also lied about me not being able to pay in cash for my medication. When every other pharmacy accepts all payments, head to garfield pharmacy if your in the area and need a pharmacy in the area its across the street, and honestly pick any other pharmacy then this well built, ill runned excuse for a pharmacy.

Waited on the phone for 50 minutes and no one answered the phone.

Oh no i just switched over to this pharmacy and the reviews are all TERRIBLE

I have always found what Ive been looking for and regarding the service, I have had a good experience.

This place a joke hope the close down horrible customer service, I’ll take my business to a different place. Beware

The big shot boss of pharmacy is very disrespectful ..... Arsha is her name ..... avoid her at all costs otherwise, great place ... youll need to go at odd hours though ... to avoid lines, slow counterpeople ect ...

You will struggle to find a nicer Rite Aid than this one anywhere in the US

This is the worse pharmacy ever my wife took my prescription in while I was having surgery and they voided my prescription because she did not have my id with her this is a joke stay away from this pharmacy specialty the rude Persian pharmacist working there she was worthless and I am here with no meds and in pain got wait till Monday to get new prescription.

Dont be fooled by its sparkling cleanliness and inviting allure. The employees are rude and incompetent and the pharmacy employees are worse!!!

Longest wait and worst service.

50 minutes and still waiting for my RX (eye drops).

Bed service.Employees not motivated.

Mad slow service (pharmacy)

Terrible customer service. The pharmacy manager should be fired.

Please chenge store manager!

More like a supermarket. Not many sport supplements.

Terrible place. Long line for the pharmacy. Very inefficient. Staff have no clue what they are doing and very bad customer service

Honestly, save yourself a headache and go somewhere else. The pharmacy constantly makes mistakes, they are rude, unfriendly and incompetent. Im just baffled at how they are getting away with this much poor service.

It takes for ever to get your prescription filledEvery 20 minutes they say another few minutes

There is always a long wait and the staff are unfriendly. I am only coming because my pharmacy is closed any they are open 24hrs. I dont get why people choose this as their main pharmacy

I mean it aint the best

That pharmacy is a real circus !!!,at all the time you have to wait, or the medicine are not ready,or hallways something !!!!,but now they pass the line, my wife just get out of Cider Sinai for her chemo treatment and stop buy at the pharmacy to pick up some regular medicine and she as to wait for 1.1/2 hour !!!!!!! that is the TOP of the line, specially for my sick wifeSo people just try to go some where else because that pharmacy is COMPLETELY a mess .and the supervisor as to be KICK OUT

The pharmacy is the worst pharmacy I have ever dealt with. I had to wait 1 hour and 50 minutes to fill a prescription. The staff have an attitude. Will never go back.

Worst customer service employees and the managers are rude

Dont bother showing up!!! Want to wait 1-3 hours for a prescription? Ridiculous this place. Cant even express it in words.

Beautiful store

Sells nicotine gum to andy milonakis

Great service

Service is excellent