Mike was very helpful. He had my mower fixed in two days at a reasonable price. He also gave me information to help keep my mower in good condition. I would definitely go back there.
I said I wanted an oil change. Charged me 99 dollars. They did not do an oil change. Same exact same black oil.
If there was an option for a negative star rating, I would have chosen that as an option. I called this establishment to ask questions regarding a mower that I do not own, but was trying to help out a family member with maintenance of the mower. The gentlemen who I spoke with on the phone was extremely short and rude when addressing my questions. After giving him the model number for the mower, I asked for the specific information, so that I could relay that information to my family member. After-all, the directive given by Briggs and Stratton on their website is to contact your local dealer. Not knowing where the mower was initially purchased, I looked up the dealer closest to me. He asked where the family member lived, and upon hearing the answer, said thats nowhere near me, and hung up. A point of note here, the family member lives 15 minutes away from his location. I called back to speak with a manager, only to receive the same individual on the phone again, who told me that he was the manager/owner, and hung up on me again. All of this, because I asked for the type of oil filter, and amount of oil for the motor in question. Needless to say I wont be dealing with this lack-of-class establishment, and advise against anyone looking for assistance. Stay clear.
Awesome place for purchasing a great mower and repair service.Mike the owner took excellent care of me assessing my need and helping me when other dealers wouldnt even take the time. If you want a great mower experience go here.
I originally called to have a ride on serviced. Guy was not friendly all. He quickly became rude as he rushed me off the phone saying he would not service the mower because he didn’t have the time. This behavior and attitude are unacceptable when working in any customer service field. I would have not mind making an appointment, waiting and paying for service but he had no customer service skills whatsoever and he didn’t even give me a chance to express my other questions which was inquiring about buying a commercial mower. It’s sad that people can’t treat people with the bare minimum of respect. But again it’s his lost. He didn’t let me be a first time customer, let alone a repeat customer. SMH! Stay away!!
Professional courteous had just what I needed.
Fantastic service, very knowledgeable, had all of the parts I needed in stock.Best prices too. Cheaper than ordering online.
Great service had the parts I need to fix my snowblower before the storm thanks
Mikes very helpful and very reasonable with his prices, Ive gone to a few shops in the past and non have been as good as Mike has been with his service and fair prices. .. i recommend him to friends .
Very short over the phone like I was bothering him!
They tell like it is and very fair and trustworthy. Reliable... fair priced and just an excellent business to work with
I own a small business and always try to give my business to local people. First he said it would take a day or so o look at my mower and and when I called o follow up, it became a week and he forgot to hang up calling me names... I need to find another local guy that appreciates somebodys business.
Very knowledgeable and to the point. Appreciate his honesty#jamesthemortgageguy
Mike is the best!!! Was in a jam with my mower and he took care of me right away and the price was very affordable!!! Would not go anyplace else!!!
This guy is rude .
This guy is an ass hole I tried to get a cable from him has a major attitude. Very rude I would never take a mower there. I own a lawn care company and he will not get my buisness. Use amazon much faster
Highly recommend for excellent service with prices that wont break the bank.
Great place for service!!! Good people and knowledgeable! Had them replace a engine on my bobcat walk behind and was thrillef with the price and turn around time! I highly recommend!
Friendly owner, knowledgeable about most small engine equipment for use around the home. Fair pricing!
Wanted my business to be local but this guy was very rude the first time I called. Tried a second time because I wanted my business to go to a small store and the store was closed at noon on Saturday. Hours are very difficult to work with. Had to go somewhere else.
The best
I would never go back here and would never send anybody I remotely care about here. This guy is beyond rude.
They open early and have the parts I needed.
Doesnt back up his repairs. Go somewhere else.
He helped me right away and gave me the right piece
Great customer service