I take my husband to New Sound for his annual checkups & for periodic cleanings. They are wonderful to deal with & very friendly. They offer great suggestions & spend time with you. My husband was given a hearing test today & his hearing aids were adjusted to better meet his needs. Thanks Tom, Amanda & Stephanie for always being there fir us!

I didnt realize that I had as much loss of hearing as I did.When the hearing aids were put in I was astounded that I could even hear the chair Creek. A real eye-opening or ear opening experienceAn informative and pleasant experience. Everything was explained to me in a non-pressured statement and that felt good.

Very accommodating to a busy schedule. The staff is personable and caring. I highly recommend their service

Their series of checking my hearing aid and my ears are incredibly.if needed to do something with them,Tom repair them right away. Very impressed with their follow up as a client. Highly recommended them.

New Sound Hearing accommodated my appointment needs when I was experiencing medical difficulties. They kindly re-scheduled several times and was able to fix a problem with my hearing aides.

I have been a client for 10 years at least. I have upgraded my hearing aids two times noting qualitative leaps every time in the quality of the amplification and noise reduction.I trust Tom Stephens when he fine tunes my hearing aids. When I have had an issue, I can schedule an appointment within a day or two. No doubts in my mind that Tom and Stephanie provide top of the line expertise and service.

Very happy with the hearing test and choices of a hearing aid. Very good prices.

Very personable and knowlegable.

Great service. Everybody is very friendly. They take the time to answer your questions and concerns. Hearing aids are top of the line. I would recommend them to everyone

I have been working with Tom and Stephanie for years. They have both been great. Tom has been terrific in explaining my options and getting me the best hearing aids for my hearing loss. Whenever I have had any problems, they have gotten me in immediately and resolved the issue. The hearing aids that I got from NewSound have improved my quality of life.

I Tom was very professional and helpful. Thanks. Hrr

Excellent service after the sale👍👍

Great service. For hearing aids, this is the place to go

Thorough, consistent and helpful

Tom and Stephene have been professional and very helpful to helping me adapt to my 2nd pair of hearing aides from New Sound. Tom has worked with me cleaning, repairing and helping me adjust to the blue tooth recharging system. Thank You

I have been a customer for about 6 or 7 years. I give New Sound Hearing Center a 5 star rating. They are always ready and willing to go the extra mile to help with any problem I have, be it an adjustment, hearing tests or cleaning of the hearing aides ect..Tom and Stephane are friendly, knowledgeable and professional. I am so happy I found them to help me with my hearing problem and I would recommend them highly to everyone that needs help with a hearing problem. They have top notch state of the art equipment and if you have a problem all you have to do is call and they will see usually in a day.

Tom has been incredibly patient with me as we continue to make changes to the settings of my hearing aids in an effort to improve the clarity of what I hear. The entire staff is friendly and accommodating to my limited availability. Fantastic service and I highly recommend New Sounds!

The people are always friendly, very nice, and professional. Care of the hearing aids and myself are always thorough. Every time a good experience.

My Time with Tom and Stephanie is always a great experience. I have been with them for number of years. Thanks Mary Gable

Great people, Great service,Just cant get aids to work right. Should get them back again this week.

I have used hearing aids for 18 years. Hands down, the Livio AI with rechargeable batteries are the best I have used. I love the many extra features (fall detection and alerts, especially) but best of all is the exceptional quality of the hearing assist--far superior to any aids I have used before. I am also impressed by the service and care provided by New Sound.

Top-notch service from Tom and Stephanie. Always pleasant when I come in and always helpful to my hearing needs. I highly recommend them if you’re having problems with your hearing.

Stephanie and Tom have been supplying wonderful service to me for many years. Great care!

Great curbside service!

Excellent staff. Knowledgeable and friendly

The actual visit was pleasant paperwork takes about 7 mins give or take then Tom who looked at hearing n found out what was wrong n like 1min but others gonna b different

Just the nicest group of people you can imagine.The staff here is always wonderful, they take the time to help you with any questions or concerns you have, I cant say enough nice things about the folks at New Sound Hearing center.

My visits have always been very professional and highly recommend.

I realize hearing aids are expensive and not usually covered by insurance. I was uncomfortable with their tactics pushing more expensive products first for my 93 year old father. Then they Skyped a dr who works for a manufacturer to push the product. My father expressed that he was uncomfortable with the prices and wanted to see if the VA could assist him. I agreed with my father expressing that we wanted a second opinion. On the way out, Tom was very rude expressing how offended he was that we didn’t go for his product.I am adding to this negative review after something my son told me tonight at dinner. My 11 year old son was in the waiting room while I was in an office with my 93 year old father. He told me that Stephanie took him into an exam room and checked his ears without my consent. This is unacceptable and unprofessional.

Have received meticulous and comprehensive care all through my many years of hearing deficiencies. Will recommend this business to anyone and everyone. Thank You!

Excellent service from Tom and Stephanie.Very professional!

As usual, my visit to Hear PA was a good experience. Everyone is very knowledgeable, very friendly, and very helpful. keep up the good work.

Was received with a professional and personal concern.Tom and Stephanie have always treated me with their top experience. Always concerned with my problems with my hearing aids and giving me fullest attention.

Very professional .