Great Store . The Best Autozone I have seen in the Area. All the employees were busy putting stock away and front facing the shelves. Autozone takes care of it Veterans. One employee came from behind the counter and helped me to my car

Staff is always friendly, and helpful whenever I come to this location.

Was on hold for over 20 minutes.. get to the store with them still on my cell phone, walk up to the counter, ask 8f they had someone on hold and the ladys response was NOT SURE BUT PROBABLY as shes looking at a magazine.. I tell them NO WORRIES ITS ACTUALLY ME ON HOLD BUT IM HERE NOW!! unbelievable.. awful customer service on the phone..

Needed a battery, they did the testing, replaced the battery, got rid of the old one, and tested the alternator to make sure that wasnt the problem. Took less then 20 minutes.

It was awkward, the guy was new obviously and he couldnt find yeh part I needed in the system. I eventually found some in the app that they should have had but he still couldnt find it in the system. I felt awkward browsing around. Normally I dont. Idk. It wasnt bad but it was weird.

Very good service answered all our questions.

Ordered online and didnt know you were supposed to wait for an email. Very helpful and helped me out when I was very short on time.

Charged me $20 for the $10 steering wheel cover. Was told sometimes they put them back in the wrong spot. We went to look all of the $9 steering wheel covers were in $20 slots scam scam scam

This AutoZone is in a convenient location on Stefko boulevard. There is a few car shops located within a mile of it as well. Although I shop here sometimes, it’s usually a because it is close. If I need a few things I will definitely shop around as they are a bit pricey.

Put you on hold and never come back, I don’t think I ever got the right part here. Do yourself a favor and go to advanced.

Needed wiper blades as mine were shredded by the last snowstorm. My glasses were fogging up due to wearing a mask. The sales clerk found the proper blades, rang me up and installed them for me. Awesome.

Went for car battery and they installed it right away in the parking lot. great service

Extremely long wait but other than that a decent experience

They need to hire more people, but I got what I wanted

Great staff and always have what I need.

Milton and Omar were both incredibly helpful, patient and kind. The store was super busy each time I went in and they handled themselves professionally, even with some of the more impatient people who were calling asking questions. Thank you for your great service and assistance with all of my purchases!

Never enough workers. Most them have no knowledge carparts. Twice. Sold me wrong parts. Even with internet stilllllll ger wrong way too expensive

Great customer service...

Service was good people were kind

I ran to AutoZone and I board a plate to cover my license plate and some REM for the doors and I asked the man that works there could he put it on for me with no problem he did and I appreciate him

Service was great. Once again thank you auto zone. Battery bought n install.

Good place in and out always a good experience

I visited the store this afternoon after experiencing a problem with my VW Passat where it almost failed to turnover when I turned the key. Jessica tested the battery and found it was dead. I bought a new battery and she installed it at the no cost. Excellent service!

I had a headlight out so went to AutoZone for new bulb. Ismael R. helped me choose the bulbs. He also went outside and pulled out the old bulbs from my car and replaced them with the new ones. The old bulbs were not easy to remove, but he got them out and put 2 new bulbs in for me. He is such a nice young man, and very polite and helpful. I have been to this AutoZone before and the staff has always been attentive to their customers. I would highly recommend this store. Many thanks to Ismael for all of his help!

Good environment plus nice workers.

From what I saw today store does not enforce a mask wearing policy nor care. Guy in front of me didnt have a mask on and kept touching his mouth and touching the keypad. Another person behind the counter didnt have a mask on. Staff didnt seem to care when I spoke about it. Guess they dont care about our families. If you or your loved ones are at risk for covid KEEP OUT of this location. And they didnt have the part they told me they had earlier. 30 miles and put my family at risk for nothing.

Was looking for a sparkplug...... girl at counter didnt understand use of cross reference or superceeding lists.....went to Pep Boys down the road to get a cross reference #, then came back to make the purchase. Seemed to me, if it wasnt on the computer screen, she was lost !!

Ismael was an awesome associate, very helpful and knowledgeable! He helped me with all my concerns regarding my Toyota. He did a great job changing my battery and lightbulbs. Definitely recommend this auto zone. great customer service.

I was helped by an employee named Draco and it was a positive experience. He helped me replace one of my headlights. Great customer service!

Want to thank Milton, Joey, and your excellent team for all of your patient, knowledgeable, and caring help enabling Dave and I to keep a 30 year old Mazda pickup truck on the road. You guys and gals always come through for us as promised and have never let us down. Quality parts, on time delivery, competent staff and exceptional warranty coverage. Thank you!

Milton was very helpful! Very attentive and also attentive to other customers coming in. He was the only employee working but acknowledged everyone and helped everyone in a timely manner. He was very polite. Definitely an asset for autozone. Great customer service!

I just went to the one on Stefko to get spray paint on a tire flare which brought in, the guy just directed what aisle he wouldnt come over to help, been there many times not the nicest people I think if I was Puerto Rican I think I would be treated better, Now advanced auto up the block the gentleman (older) was more than happy to show me what spray I needed for the 2ft piece of tire flare I needed . Imagine, real help and Ill go back to advanced auto because they gave a personal help . If I was a Rodriguez or a Gonzales I might get that same help auto zone . Not a fan of auto zone on Stefko

They was kind and help me to find the better and correct products for my car.

I had my check engine light turn on in both on my cars. I was stressed and called over 50 shops that couldn’t get me in for days to see what the issue was. I definitely was not in the best mood and Draco still killed me with kindness and helped me check my vehicles. Thank you for being so awesome!

The staff there is always helpful and quick to help.

Not very good

Excellent and way ceaper than Pep boys. Excellent costumers service. Thank you.

Great place, someone messed up my wipers order, but when I came back Jose Hernandez helped me get exactly what I needed as smoothly as possible. Very quick and knowledgeable service!

Absolutely the worst place to get auto parts in the Lehighvalley. Slowest customer service in the world.

People here are the worst

Good Staff. Well Lit

My daughter is a student in the area and I live 5 hours away. She needed a new battery so I told her to go to Auto Zone. Im glad she did. She said the employee who did the installation, Jerry, was very nice and helpful. It was good for me to know that she was helped in a courteous, professional and friendly manner and that the battery was correctly removed and installed. Please pass along my thanks to Jerry for helping her out!

Great customer service but very pricey!!

I recently had an issue w/ a brake package that I purchased; I got the pads and rotors from advanced and the caliper from auto zone. After installation I found that the caliper was hanging up. To make a long story short, the caliper destroyed the pads and rotor.When I say EXCELLENT customer service...let me tell you, the manager himself took every stride to correct the issue. Milton, thank you so much for making me feel like a valued customer; this particular autozone location won a life long customer!

If there was -100 star, thats what I would give. This store has the worst customer service that I have ever come across in autozone stores that I have been to. The people here will belittle you as if you have been forced to shop there. I went there to shop and I was already in line. A new customer came in and another cashier went to help the new customer. I requested if I could be taken care of because I was first before the other customer. The male cashier yelled at me saying, Am going to take care of you after am done with this customer. Everybody is treated equal. It left me wonder if thats what equality mean in this store, I will rather go to someplace else. I left immediately without getting what I wanted since I refuse to be treated like garbage. Shoppers beware.

Guy who helped me was really nice. He took the time to answer my questions thoughtfully. I asked like 30 questions 🤦🏾‍♀️ but he was patient and helpful.

Great

This Autozone has the worst customer service... manager is always eating food and talking to customers while chewing, always unprofessional and messing parts up when you literally tell him what you need.. wouldn’t recommend this Autozone unless you want to wait more than 15 minutes just to buy a quart of oil..

I got a clear license plate cover. Did the trick.

Draco was so awesome, he definitely goes above and beyond for his customers!

Unfortunately they get one star waited in line to get my battery done the employee tells me that he has to wait on all the other people behind me before he can help me with a battery went to advanced auto they took care of me immediately

Only had one guy waiting on customers. He was also answering the phone. Waited in line for 10 minutes.

Definitely in need of additional and knowledgeable staff. Shouldnt take half an hour to pay for something and I dont know if we gave gas containers should not be an answer for an employee to give to a customer. Ill will not be giving this place any more business.

Richard is wonderful! The store was able to help when all other places couldn’t and even installed my part for me! Great service. This is the only place I will do business with!!!

Location busy today, but expected considering our first snow storm is coming!

The absolute worse customer service EVER!!!!!! I went in to get a key battery and instead of the person who was helping me (couldnt read her name tag since she had a jacket on) tells me oh their right there instead of looking it up on the computer that was clearly in front of her. So I kindly asked if she would be able to change the battery for me and proceeds to say no, you would have to you tube it because we are not liable if we break your key. So as Im opening my key to place the battery in it another customer comes and asks if they had wind shield wipers for her car so the employee named Jessica while on her phone says their in the back, two minutes later the same customer comes back and says is it possible that you may have something in the back STILL on her phone at the register without even raising her head to acknowledge the customer says whatever we have in the back is what we have. NEVER in my life have I seen such unprofessional people working at an establishment which is sad because I have been to this same location in the past and was never treated with such disgust. Higher management definitely needs to do something about the people they have working at this store and maybe hire people who actually know things about cars.

Thank you, Brandie for all your welcoming smiles. Love your uniform. So perfect. Love this Autozone. Many women working here nice.

They didnt have much of a selection. Ended up only getting one item I will buy the rest online.

Draco was very knowledgeable and friendly when dealing with me it was great he knew me by name a s was able to help with all of my car problems.

Knowledgeable staff, unlimited stock. If they dont have something now - it will be there tomorrow. Convenient work hours.

10/10 would rather drive 20 mins to the one in Easton because the service here IS SO SLOW

Great help w my wheel lock / lugnut issue I thought I had by the female Parts Mgr. Will be back.

This is one of the better Autozones but I still had to wait for the staff to finish chatting with people to buy lightbulbs.

Service is greatAnd very helpfulThe best Auto Parts store around...👍

Long wait times. Friendly service but 4 employees on site with manager in back. Waited 35-40 minutes in line while the manager hid in the back. Friendliness a five star, way manager treats customers by staying in back hiding 1 star. Wasnt just once, is a common practice at that location.

Bought a replacement horn and double checked to see if it would fit my car and it didnt

Milton was and awesome rep, helped me out greatly and was very knowledgeable.

Looked clean and well-stocked.

I went in today just to get a battery for my car alarm . The cashier was already mad from a call he was on . When he finally acknowledged me to help I went up & asked I need help trying to figure out what battery my alarm needs & how to open it . He pointed over to the batteries not even acknowledging I asked for him to help me figure out what battery it needs & claims he doesnt have tools to open a Nissan alarm . Smh poor service.

Had to get brakes and rotors went to the shop and they had given me the wrong parts. They were very helpful in going back into the computer to locate the right ones. Although it was the first time this has ever happened to me there I was upset having to go back to the store again

The staff was friendly, however they were not available to help install battery so if you plan on their advertised help, dont bother.I got the battery home and swapped it, turns out they sold me a dead battery.Very friendly and nice when I returned it. Tested it to make sure it was dead when I returned it, confirmed dead. It would have been much more helpful to test the battery before they sold it to me.Shopping here was a large waste of my time that could have been avoided at several point in my shopping experience. Suggest you find another store.

Someone needs to learn how to run a store. 6 customers in line, 1 poor dude on register and 3 employees doing things that could have waited. Dude on register deserves a raise. 20 mins in line for a single windshield wiper. Such a joke.

Thank you Neil and Malcom for helping my nana out today. She came in this morning and needed her battery checked, you guys checked it out for her and installed a new one. We appreciate your help and kindness. Thank you guys again!

Jerry was very helpful in selecting the correct windsheild wiper

As with any parts store its safer if you bring your old one. That way you can match them on the spot. Wrong brake pads given to me.

Great service good location everything you need to fix your car

Excellent customer service! Very helpful and courteous. My new go to AutoZone....

The manager was very polite and accomodating. Very pleasant and quick precise service.

I looked for the parts I needed in several other places but these guys were the only one that had them in stock.I only interacted with 2 of them but the staff was friendly and helpful.

Tried a couple auto parts stores and no one had the part we needed. We stumbled across AutoZone and gave it one last chance, sure enough they had the part we needed.

Good for quick stop. Usually crowded. Staff knows their stuff

Professional, helpful and courteous. Recommend highly...

Go literally anywhere else for your parts. They make promises about parts arrival times they cant keep.Oh and if they cant find the part they didnt have in stock that they promised would be there later that day, you cant get a refund until they find it, so now days later I dont have the money or the part, or my time back dealing with their broken promises.

Cool spot the workers are very helpful.A must to get warranty on anything u buy from there ESPECIALLY batteries u will thank me later Ive had batteries in 2 different cars drain on me at least e different times and every time because of my 5 yr warranty they replace them for free shhh dont tell nobody lol#but hey who am i💁

Not the most helpful

Very helpful employee even came out and put on my new windshield wipers!

Nice people helpful

Staff is always busy helping peopleVery helpful but busy

WAITED 30MINS FOR SOMEONE TO CHECK WHY MY CHECK ENGINE LIGHT IS ON AND AFTER 30mins I went In and asked what’s the hold up and she rudely was saying someone who does the checking is in the bathroom. First of all if your in the bathroom for 30mins you shouldn’t be at work . The pregnant cashier lady with piercings is rude and snobby.

A great place with great people that know if they going to do about automobiles!

Excellent service with product selection and even helped install new battery

Bad service

Great survice parts are always available if not they will order immediately for next day and employees are always welling to help with any questions...

There ok

Helpful staff and good selection of items.

Help prompt n kindness.. Very appreciative

Very great service and atmosphere. Very helpful!

The young lady was very nice and helpful.

Very expensive spare parts

Milton is the best manager yet. Knows just about everything about cars