user
Paper Source
4805 Bethesda Ave, Bethesda, MD 20814, United States
Appearance
Paper Source
Comments
Ar
Review β„–1

Love their cute cards and wrapping papers. Great location! Employees are very friendly and helpful too!πŸ‘πŸ½

Li
Review β„–2

Their personalized name products only feature ethnically specific names.

Er
Review β„–3

Nice store for all your paper needs.

Au
Review β„–4

We went in looking for some birthday presents and Samantha was phenomenal from the moment we walked in. She helped us find the perfect gifts for mom in the best possible way. She guided us us offered incredible suggestions. We are so happy with the variety of products but mostly with the excellent customer service.

hi
Review β„–5

Shopping in the store today and had a very unsettling and disturbing experience with the Assistant Manager. Carrying my keys around, they fell on the ground. My kiddo picked them up and I heard someone screeching from across the store, Is everything alright?!!! Customers stopped shopping and everyone froze. I honestly had zero idea who she was yelling at because of the distance between us. Who yells at customers in such a manner, I was in disbelief.She repeated herself yelling again and everyone stopped and turned and stared again. I finally realized she was addressing me, and replied, Umm..my keys fell.She seemed satisfied with that answer and proceeded to lecture me about how many items are broken in the store on a daily basis. Meanwhile she has completely stopped assisting the customer she was working with to deliver this overly loud admonition from near the rear of the store. Stunned, I asked her had she ever dropped her keys? This is hardly an action that warranted such an over the top response!This store sells paper products and trinkets, there is nothing in there valuable enough to publicly embarrass a customer and to create such a spectacle of herself.I will never frequent this store again. Im not sure what type of problem this employee has but shes abrasive and unprofessional.

Na
Review β„–6

My experience at Paper Source stuck out in my trip to Bethesda! I was getting a gift, and told the cashier that it was a gift for my friend nearby. Even when my friend walked up, the cashier made sure my friend didnt see my surprise, and I really appreciate that. She also thanked us for using reusable bags (not common!), asked us about our day, and was so nice. Adorable store, great customer service.

Va
Review β„–7

Wide selection of unique cards. Very pleasant staff.

Ma
Review β„–8

The staff is super helpful! Pricey but it is Bethesda

γͺき
Review β„–9

I love this place.You can find some cute items!My 4 yrs daughter love this place too.Must visit :)

Fe
Review β„–10

Nice place

Ti
Review β„–11

If you want to make hand calligraphy invitations, theyve got you covered. Decent sellection of pens for artists.

Kr
Review β„–12

I went to Paper Source for all of my wedding stationary including our Save the Dates, Invitations, Envelopes, Belly Bands, Reception Cards, embosser for return labels, Labels, Menus, and thank you cards. I was pretty disappointed with the quality of the staff and their knowledge of their products and services at the Bethesda and Alexandria locations. First, I made an appointment to start my wedding stationary research and they not only forgot about the appointment, but the person I was supposed to meet with, simply didn’t show up at work that day. I was then misguided about the methods of printing and available papers for each type of printing when I was making choices. This lack of clear understanding of the companys capabilities led to mistakes and re-printing, which delayed my Save the Dates from going out on time. My goal was to keep all of our stationary uniform to keep a common theme and in the end I continued to hit roadblocks about the choices I had made. I was then informed what I had chosen for my Save the Dates could not be done to the stationary I selected for our invitations, off of which the Save the Dates had been based. I met with the manager, and in the end Paper Source made me custom invitations and stationary, for all of the inconveniences. Yet, my embosser broke when I was making the envelopes and then the company who produced the embossers for Paper Source went on strike, but I was not informed of this so I waited in limbo. My embosser finally arrived, but with the insignia upside down. By the time the correct one arrived, I was scrambling to make my envelopes at the last minute, again. In the end, I think our stationary and related items turned out well, but it came at such a large price financially and emotionally. I love Paper Source products, but you truly need to stick with what they have available online and be clear with a knowledgeable person on the staff about what they can and cannot provide in terms of services.

mi
Review β„–13

Cute but not enough items

Te
Review β„–14

Wonderful store employees are super helpful. Was looking for a certain style of Calendar and I found it plus they recommended if they didn’t have it they had an online store also.

Pa
Review β„–15

Very kind and helpful staff. Great selection of wrapping paper.

Er
Review β„–16

Friendly staff, feels like a neighborhood arts & crafts store from back home. Theyll start to call you by your first name. Quirky, interesting gifts (and gift wrap!) and solid arts and crafts finds.

St
Review β„–17

Great service and staff very helpful. One of a kind products. Must visit

El
Review β„–18

They have good wrapping supplies and very nice cards. The selection is excellent. They also have cardstock and art supplies. It was a bit crowded when I went there, but the service was great anyway.

My
Review β„–19

Extremely friendly. Welcomed me when I entered thanked me for my buissbess when I left. Very helpful.

Ca
Review β„–20

So much to look at. You can always find something pretty.

Sa
Review β„–21

Perfect store for cards and small gift ideas.

Bl
Review β„–22

A fun little shop with a good collection of cards and small gifts for anyone.

He
Review β„–23

Such a great selection of classy gift wrap, stationary, cards, and paper. Love this place!

Iv
Review β„–24

Love this store. The only bad thing is try to get a decent parking.

Ke
Review β„–25

Greeting the customer when they first enter your place of business is the only way to have customers repeat your establishment.

Au
Review β„–26

This location of Paper Source is in the heart of Bethesda Row and has very friendly staff. They also offer a variety of classes for kids, families, or the interested artist.

Jo
Review β„–27

I wish I had a place like this near me.

Tr
Review β„–28

Need a card or quick gift for any occasion? Paper Source is where to go.

Ps
Review β„–29

Psychic in New York

Cy
Review β„–30

Love it

Ra
Review β„–31

Good quality love material

Information
11 Photos
31 Comments
4.6 Rating
  • Address:4805 Bethesda Ave, Bethesda, MD 20814, United States
  • Site:https://papersource.com/locations/store/md_bethesda/
  • Phone:+1 301-215-9141
Categories
  • Craft store
  • Stationery store
  • Gift shop
  • Gift wrap store
  • Greeting card shop
  • Hobby store
  • Invitation printing service
  • Novelty store
  • Scrapbooking store
Working hours
  • Monday:10AM–7PM
  • Tuesday:11AM–6PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:Closed
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations