I called the Custom Ink store to help me rush an order of shirts before an awards banquet and in less then an hour Bernard helped me from scratch, design a perfect shirt, and get the order underway. The shirts arrived two days before the expected date, well in time for the banquet. Bernard helped so much, and these shirts wouldn’t have happened without him. I am never ordering shirts from anywhere else again, and I will always go to Bernard with all of my future orders. 100% absolutely the best guy I’ve ever interacted with in any customer service role.

Jeremy and his team are amazing! I really love the products :) Thank you very much again for your great service!!!

Thank you so much for my amazing t shirts Jeremy. I am so happy with them and my crew loves them. I will definitely come here again. I had all my questions answered and left without any doubts. I was so disappointed on my previous t shirts that I ordered from a different company but now thank you so much custom ink for the amazing t shirts. I am so happy with quality and material of the t shirts. Thank you!

Our elementary school just completed its first on-line spirit gear fundraiser with Custom Ink and it was a huge success!!! I really cant say enough about how helpful and knowledgeable the Bethesda store staff were and in particular, Jeremy, the store manager, in helping us set this up. Jeremy patiently answered all our questions and worked with us throughout the summer to help refine the designs for the gear, select items for the fundraising campaigns and get the fundraiser launched. The Custom Ink team were very communicative throughout the campaign and and were flexible in extending the campaign an additional day or two to get some last minute orders through to help us achieve our fundraising goals! Overall we had a great experience and will be doing many more future on-line fundraisers with the great team at Custom Ink!

My t-shirts are comfortable and they look awesome! Thank you Bernard for making the process easy. You were a great help! I look forward to doing business with you in the future! Very professional.

Jeremy went above and beyond helping me set up my logo for printing. The service I received from Jeremy and the design staff was truly exceptional and exceeded my expectations. Being able to see and put my hands on the clothing options before I purchased them was extremely helpful. I highly recommend this company and this store.

Hi i wanted to say that Jeremy and mark are great at there job. they listed to what you have to say. I got 5 shirt they look wonderful they also help you with your decide.what you want on you shirt. They are both friendly and listen to what you have to say. I recommend this shop in Bethesda.

Great Customer Service! Fast turnaround on clothes and Bernard is very helpful, especially when it comes to meeting the expectations of the design I had in mind! Overall, great location and company to get your designs printed on clothes! Super trustworthy and reliable!

Its a pity I was not able to order only one hoodie with my own logo because of the material. But I wanted a hoodie with my website on it so Jeremy offered the possibility to use another logo what I did. At the end it was my own decision to move forward with the order. I needed to order 6 items. The quality is great and the service by Jeremy was great too.

The team at Custom Ink was just as cool as their logo--which is pretty cool. Bernard and Shannon helped me craft an awesome design in a fraction of the time I expected. I was in, I was out, I had a good time, and I got some excellent t-shirts that my family and I loved. Bonus: The design was printed into the shirt, rather than that thick stuff that goes on top of the fabric and cracks in the wash over time.

Easily the best customer service I have ever received. Every single employee was attentive to my needs and greeted me the moment I walked through the door. I think my order took roughly 2 1/2 hours to complete and get right. Each one of them sat or stood patiently and diligently as we worked together until I was satisfied. I have never been so impressed with one store. I have been places where one or two of the employees provided excellent service, but I have never been to a place where EVERY SINGLE employee there was hands on and provided excellent customer service.They also rushed my order free of charge, after I explained why I needed the merchandise so soon. they carefully explained each cost point, and provided cheaper options, wherever possible. I even left the store with a new business bag, as a gift from them. Safe to say they have a new client!!

Super easy and efficient. great experience

They couldnt have been nicer in helping me design the perfect T-Shirt. They have anything you could ever need. Its not just the technology that they offer but the entire staff is amazing. I worked with Jeremy who is nothing shy of a rock star. One happy loyal customer here.

I had a large order with custom names and numbers with a decent amount of complexity. The Bethesda team and Bernard in particular did an outstanding job of making things easy, assisting in getting the order right and getting it to me AHEAD of schedule. A great experience and the in-store experience was outstanding. If you need apparel for your school or team I highly recommend the Bethesda experience!

Quickly and efficiently ordered 22 custom shirts. No easy task before the holidays with a deadline and that many different designs. Impeccable staff. Also, we shopped various tshirt designers in the area and you cant beat the quality of their materials and price. Thank you for your great work Custom Ink!

Fantastic service and products, top to bottom. Jeremy was exceptionally helpful and good at his job.

I do a ton of business with Custom Ink to outfit my employees. Jeremy in particular at the Bethesda location is super helpful and knowledgeable. I definitely love dealing with this location.

Knowledgeable service with pleasant staff that are happy to help. I had a wonderful experience with Jeremy. He knew what he was doing and helped me create a really lovely t-shirt for a family celebration. He followed up with me throughout, making for a fun & easy process.

Custom Ink has been great to my company & the response rate has been very fast!! Very satisfied!

WONDERFUL customer service and graphic design! The staff at this store are so attentive and focused on meeting the customers needs. Bernard is a pleasure to work with! I had a rush order and not only did they come through with same-day printing of my shirts, they went the extra mile and had a graphic designer transform my simple design into one that brought happy tears to my eyes. Thank you all for coming through CLUTCH!

My staff and I went to the store in Bethesda to order some custom shirts. We ordered last year via internet. The work was great but we did not really like the material of the shirts. We went in to check other options. Bernard was our service rep and he listened to what we wanted. We placed the order but the shirts that we picked were not available so Bernard picked another shirt. When we received our order my staff and my docs were all very please with what was chosen. This is what customer service is all about. They did a wonderful job. They sent proofs before they processed and made any changes that we needed which made the process efficient. We highly recommend this company and will be using them again.

Custom Ink Bethesda was so helpful with helping me get shirts ordered quickly and at the best price possible. Bernard was great at answering my questions and working to place my order so that the shirts I needed would arrive on time (a quick turnaround).

Amazing amazing customer service! Bernard from the Bethesda store saved my event on campus, helped me for and hour over the phone and made everything in his power to give me the best design, shipping time and price I could ever think of. Wonderful wonderful service from the beginning to the end. Thanks Bernard and all the team at custom ink!

Mark was very helpful and had great customer service

Amazing experience! Jeremy was the best.

Again....This time I dealt with Jeremy..He was so awesome! I spoke to him over the phone because I really did not want to drive in the bad weather and I was given the same personalized experience as if I was at an actual store. Jeremy was so awesome. He was patient. He found mistakes on my business card and made edits on the spot. He even called to follow-up with me....seriously..he was so great. Best service ever! I am so grateful they came to Bethesda. Great team!

Bernard was awesome he took care of the order with expertise and patience. He ensured right product was delivered at the right time

Never use this place! Worst customer service! My cousin put in a rush order for shirts to honor her later son. They were supposed to be delivered today. No phone call or email that they ran out of stock and the shirts would not be delivered. She is highly upset and emotional about this and all they offer her is a discount. Absolutely unacceptable!

It was very easy and my shirt arrived 2 days later. I highly recommend Custom Ink in Bethesda.

We have gotten shirts twice for our business and hats for a personal event Excellent quality, thin, soft shirts and embroidered hats. Service is fast and knowledgeable.

Such a quick and easy process and the representatives at Custom Ink are so patient and have a quick understanding of exactly what you need and want. Our organization would 100% work with them again!

Extremely creative and helpful with designing and the purchase of our order! Highly recommend for printing needs!

Great in-store help from Mark. Quick execution and delivery. Will use again for sure

Jordan D., was very helpful and patient. I was very satisfied with the product.

Very good store, very informative staff.

Very friendly staff and helpful.

Bernard was very helpful!

The service was great! 🙂