We have purchased countless shoes from this location and their customer service is superb. We recently had a problem with a pair of shoes and without hesitation they went above and beyond helping us out. We will be purchasing all of our On Running shoes here in the future. (Make sure to call to see their operating hours, they arent updated for covid I am guessing.)

They have a niche in very high end shoes. But I’m more of a middle of the price spectrum consumer. The staff is very knowledgeable and they were not pushy- but could not understand why I didn’t whip out the card and buy. Maybe I’m the only visitor who passed on their merchandise?

The managers in this store are terrific. They take great care in measuring your feet and ensuring shoes fit properly. After searching for months, I finally found shoes that are comfortable and stylish thanks to the manager’s help. Best shoe store I have ever visited!

Very helpful sales people from this store but unfortunately I wasnt in luck to find the right shoes for me.

Troubled feet rejoice!If you have problem feet, this is the store for you! Especially the Rockville location, where the salespeople are knowlegeable and patient. And older persons will love the selection.

Great little store with very attentive sales people. Got my nice ON running shoes there

Great selection of high end shoes. Probably out of the price range for the average Bethesda resident, but for me the quality is worth it.