My shopping experience was great, Cody Wood was very knowledgeable and helped me decide on a great bike. Everyone was very friendly and seemed to really well with one another. They also had a pretty good inventory.
Thanks to salesperson Cody wood I have the hottest ride around! Everyone at Pinnacle was ready for my every need, but Cody went up and beyond by updating and researching until I was totally satisfied. I was in customer service myself, so I know good service when I see it. This is the place to get whatever you need. Thanks again! Michael Morris.
If you are looking for anything please hit these guys up. Especially Colin Bridges. No relation. But when he was stuck dealing with my picky and clueless self, he did a great job and found me exactly what I want couldnt be happier. Thank you so much Colin and the rest of the pinnacle team Ive never been so happy
We had a terrific experience with Pinnacle and specifically with Colin Bridges. He was an exceptional salesman and never got tired of our phone calls and questions. Entire staff is knowledgeable and friendly. Highly recommend this company for your ATV needs/wants😉
Was a really easy and professional experience! They have been helpful at every point of the sale including post sale and maintenance. Cody held onto the bike for me for about a month until I could pick it up!
Have been shopping for a bike for months, went to all the shops in the metro: big uno, hals, macks, etc… This place has the best vibe/energy. Karla is the best salesperson ever, no sales pitch, no pressure, she is there with you. I spent hours in there and she would answer questions I had and check on me, but never got frustrated or tried to pressure me into a decision. I ended up buying a used cruiser from them, great experience, no regrets.
Cody was amazing! We worked with Cody over the phone to purchase two SeaDoos and drove from Missouri to pick them up. Cody was professional, knowledgeable, extremely responsive and fun to work with throughout the entire process!! The entire team and our experience was top notch! Thank you all for making this exciting purchase so easy. Wish we lived closer!
I just purchased a 2021 Kawasaki Z900 and it would not have been possible without the outstanding help and service from Nick Cosby. He didnt pressure me at all, gave me my options and was very professional and quickly responsive to all my questions. The rest of the staff that I met from finances to gear were all extremely nice. Quality customer service from start to finish.Thanks Nick for being super easy to work with. Pinnacle better be glad to have you on their team. Great job!
Excellent experience! Cody is top notch! I’ve never felt more comfortable buying something. I will definitely be back!! 110% recommend!
Had a good time picking out a four wheeler from their big selection. Salesman Colin helped us out and gave us free straps to take home. If your wanting to buy one definitely ask for Colin.
Went here to buy a polaris ranger. We found one we loved and the first thing we asked if it came with a warranty and the answer was yes absolutely. I put money down on it for them to hold it for me and got cash money to pay for it 3 days later. Gave them the money and then asked again how long is my warranty and they said There is no Warranty After going back and fourth for 45 min without them honoring the deal we made I had to take my money and go elsewhere to purchase the unit I wanted and I am so glad I did. If you go here make sure you have everything in writing before you walk out the door. They do not honor what they say. Never again will I step foot back in this place.
I’m new to the world of bikes, wasn’t sure how the buying experience was going to be for my first bike but if I can say one thing is that my salesman Nick made every step easy and stress free. Nick went above and beyond from the moment we met to the moment we loaded it onto my truck, truly going out of his way to make sure the whole experience was excellent! I commend pinnacle motorsports for taking their time in choosing quality staff. I recommend shopping here 100%.
Nick at Pinnacle Motorsports is awesome! I couldn’t find a go cart for my daughter in my area and went online and came across pinnacle sports.The 2 hour drive was well worth it. He made my experience great and found the go cart my daughter loved. They are great! Thanks Nick you rock!!
If you need a new motorcycle or atv I wouldn’t go anywhere else and you definitely need to ask for Cody Wood! He helped me find exactly what I was looking for and the parts and service guys were great too! I couldn’t recommend Pinnacle enough!
Yesterday I drove 11 hours total to purchase my Yamaha YFZ450R from my favorite salesman NICK! This man took only 1 hour get me pre-approved with a bank lender and to pre-ordered the bike right after. Then once I arrived at the dealership it only took 30 minutes to finalize all the documents, load the bike up, and roll back on down to Louisiana! HUGE THANKS TO NICK AND THE PINNACLE MOTORSPORTS TEAM 🤝
Frankie in the parts dept is the best. He went above and beyond the call of duty. Thanks Frankie for getting out of a jam that I got myself in. You are my GO TO motorcycle dealer from now on.
Nick Crosby is my contact at Pinnacle and he is AWESOME! I called about a 2006 Goldwing and he turned me onto a 2008 Goldwing with a comfort package and other amenities. The price was $500 less than other dealers for the same bike without the extras. They have a knowledgeable staff and their Business Manager, Greg Varner, was extremely amiable in explaining the financing and Pinnacle Motorsports policies. By far the best experience I have had buying a motorcycle. Pinnacle will be my choice of dealers for future purchases and upgrades. Thanks to Nick and Pinnacle Motorsports for making this purchase an easy and satisfying experience. A+
Great place to do business with...I had a problem with my Gold Wing, 2002 model...Found there was a recall that applied. These guys had the repair kit, but had to order associated parts..They kept me informed through out the process...Feel like they went the extra mile to get me fixed up...I can recommend these guys with out hesitation. Best experience I could have hoped for...
Went to big #1 first without much selection. Then stopped in at pinnacle to see Cody Wood. He was very upfront and helpful. Got us into a dirt bike and a 4 wheeler on our first purchase.Highly recommendHad to give 1 star after trying to get the parts guys to help me get parts for the dirt bike.First guy was rude and stayed on hold 10 mins.Called again and next guy would call me back with updates. Still waiting a week later
Awesome people I wish the shop was closer to me. Cody Wood was such a good salesman I drove 28 hours just to buy a bike from him. He stepped up to the plate and made it happen. He made it a very easy purchasing process and I got to do my thing while he did his. He is very good and I will be back just for the very good service. Thankyou Cody for saving my bike.
Sales is pushy when people are trying to look. Should just offer assistance and if not needed stop asking to much questions. I dont like people being persistent! So I left. Also they need to invest in better places for their helmets considering they are of high value . The shelf is not sturdy.
Due to inventory shortages everywhere, I had to purchase my bike from another dealer. I went to Pinnacle for the 600 mile service and was blown away. From the front desk greeting where I was offered a bottle of water on a hot day all the way to the back of the store where the service department far exceeded expectations. I highly recommend Pinnacle.
Just bought a 2022 Honda Grom and I had the pleasure of dealing with Colin. He was quick to respond and awesome to deal with. He made the whole process a breeze. Would definitely recommend. Hit him up!
5 Stars all the way. I purchased a new 2021 Yamaha Viking. It was well worth the 2+ hour drive. Bayleigh, Karla, Greg, and Jamie were all top notch. We handled everything over the phone. Pick up and paperwork was a cinch. Excellent customer service, and excellent staff. Highly recommend!
Good prices on tire installation friendly staff
Cody Wood was my sales person for my sons dirt bike.This is his first one and he made the buying and picking up process so easy and worry free. He definitely went above and beyond for us and that’s why we will continue to drive over 2 hours to shop with him!
Bought my first off road vehicle a canam outlander and had great help from Cody woods. Def made it easy to decide on what I really needed. Great place to shop wish I would have went here first before all the other motorcycle shops in metro bham.
Thanks Cody Wood for your excellent customer service! I purchased a 2021 Polaris Ranger Crew 1000 and the Pinnacle Motor Sports team were phenomenal!! Went right in and closed out on my purchase in less than an hour! Thanks again!
Colin Bridges was clutch in securing our new Honda Fourtrax. He worked hard to get requested upgrades including new ITP mud tires and Warn winch! Top notch and five star customer service!
Wont mount tires on rim unless on bike but Im installing new rim on bike and just need tire mounted. Refused to do it because of new policy.
Had a great experience with Collin from Pinnacle! Went above and beyond and even withstood the storm to help us tie her down! Love our new Polaris!
These people are great, especially Karla Smith my sales associate. I bought a 2021 Kawasaki Vulcan Sand absolutely love it. Karla was extremely helpful and patient. The only reason and I mean the only reason they didnt get a fifth star was not of there own doing but because Kawasaki didnt send them the ergo fit kit for this particular motorcycle. However after talking to the parts department they are going to get said parts A.S.A.P. and get me back in to get this mater resolved. At which point I will gladly give them ther well deserved 5th star.
Talked with Steven K. today he is a straight up guy . Very professional and polite, no pressure . I called 18 dealerships today pricing side by sides he was the one salesman that stood out . Hey Boss, you have a good man there .
I just purchased a Jet Ski from Pinnacle. Everyone involved was competent and helpful. The salesman, Cody Wood, was both courteous and knowledgeable. Was a pleasure doing business with him.
Cody Woods did a super job. Everything I was looking for over the phone he had already known he had the perfect sxs for me
Thanks to Colin bridgefor getting me this fast an powerful 2022 crf450 He is absolutely amazing person to do business with
Couldnt be happier with my experience with Pinnacle Motosports and Cody in particular. He was friendly, knowledgeable, and efficient. Found the right bike for me, sold it to me for a very reasonable price, and even delivered it to my home. If you want a motorcycle, dirt bike, or 4 wheeler, these are the guys to get it from.
I recently purchased a new motorcycle here and I was VERY pleased with the entire buying experience that Keith Brooks provided. I walked into the shop knowing exactly what I wanted and Keith made it happen. He was ready, knowledgeable, and spread excitement throughout the shop making it the most pleasurable motorcycle buying experience I have had. I was offered a very reasonable amount for my trade-in bike and the whole process was quick, easy and exciting! I definitely recommend Pinnacle for all of your Motorsports needs.Thanks for keeping me out on two wheels Pinnacle!!!
I just wanted to thank Carla for helping me with 4wheeler. Its beautiful and I love it. I appreciate the excellent services. Thanks again
Bayleigh from Pinnacle Motorsports was my salesperson. The total experience was awesome great! I have recommended that my friends go to Pinnacle for their motorcycle needs.
Cody was awesome and helped me out big time.
Great staff and selection of both street and off-road machines and equipment. The showroom is immaculately clean and vast; it really is a well lit and pleasant space. They carry numerous examples of the most popular models and great representations of the more niche ones. A very professional atmosphere that, because of the staff, also feels inviting.
Just bought my first ATV and could have not gone to a better place. I looked around at a few shops and went back immediately to Pinnacle after being ignored at a Pelham location. Their customer service is unmatched. A huge shoutout to Cody, Joseph and Frankie! They were all very knowledgeable and were extremely patience with me in purchasing my first ATV.
The people there were so professional & very polite & my agent Cody Wood was the perfect salesman, I would suggest a visit there!
Really nice people and good service 🙃😜🙃
Karla Smith was extremely courteous and very knowledgeable about all their products. We will definitely shop here for all our sxs needs!
Great service, easy to do business with, purchased my new Ninja there. Cody was my salesperson, we did most of deal over the phone, he had the papers ready for me to sign by the time I got there
VERY well stocked parts and tool Department! See Phillip for parts or tools. They were the ONLY Dealer in town that had the valve stem fishing tool I desperately needed to mount the front tire on my Triumph America motorcycle.If its POWER SPORTS youre looking for, Pinnacle Power Sports has it! Harley Davidson, Honda, ATVs, Side by Side UTES, Jet Skis, Dirt Bikes, Road Cruisers, Muscle Bikes, you name it... THEY HAVE IT!Everybody there was super nice very helpful and sincere. Just off Academy Drive in Bessemer, its worth the 20 minute drive from Downtown BHM to see what they have stuffed under one roof. I went for a tool and stayed an HOUR just browsing the bikes and parts!
Colin was very helpful & made the process easy and stress free . Highly recommend .
Had a very good experience buying my first motorcycle from Pinnacle Bessemer. Cody Wood went above and beyond to help me through the entire process, he even helped us load up and strap down on our way out. A+ service
Cody Wood was great, really appreciate his help! Love my Z900
Great experience with Cody Wood. Very knowledgeable and a straight shooter
I am the owner of multiple motorcycles and I happen to call them to see if they would do some work on 09 motorcycle thats been well maintained, mind that all it needed is two tires mounted and they tell me they wont take it in because they wont work on any bike thats over 10 years old. I miss custom. Glad theres a great shop over in Pelham off 31. I guess theyll keep getting my business and my freash crisp $100 bills they like and Ill keep buying my motorcycles from them as well. Thanks 👍
Got my first motorcycle with pinnacle Motorsports, great place, friendly people and very quick, Cody woods was my salesman, super cool dude. 10/10 will be doing business with pinnacle again.
I went to several atv motorsports dealership today, two in particular Halls in Pelham, and Pinnacle in Bessemer. I walked around in Halls in Pelham for more than 5 minutes and no sales person even greeted me. Therefore I walked out and drove to Pinnacle Motorsports and was greeted at the door given a sales person and shown the inventory on the floor. Bayleigh Evans was an excellent saleswoman who was knowledgeable, and professional. With out a doubt this is one of the best motorsports dealership in Alabama. Thanks again Pinnacle for your service. With the help of Bayleigh Evans I was able to purchase a Polaris RZR. Again Pinnacle Motorsports is the best in the state.
Cody Wood was our sales guy. He did an awesome job helping me decide what I wanted. I had to work with him over the phone since I live over an hour away. So when I got there today to pick it up, it was way better than I thought it would be. The sales team, service department and everyone there were so friendly and helpful. Cody even helped my husband strap it on the trailer. I definitely will be doing more business with Pinnacle Motorsports!!!
Not pleasant at all would not work on a bike 10 years old even if you bought it from them stupid policy
Great service and will visit again.
If I could give more than 5 stars I would! I have had the best experiences with everyone from sales to service. Staff is extremely helpful and friendly! They make everything easy and painless, just an all around great experience! So happy I chose to buy from them!
It has been a long time since i walked into a place of business that all aspects of customer service was addressed. Funny comparison chick-filet service comes to mind. Maybe Im just hungry. Thank you to whoever is the manager of this business for keeping the enjoyment of getting service to a vehicle and buying a vehicle with a friend I took with me. Just an old hippie from the seventies opinion✌🎸
Pinnacle Motorsports is one impressive dealership! The sales staff is very knowledgeable and all have great personalities! As well as the parts and service guys! I dealt with Bayleigh, she was awesome and answered every question I had! I look forward to continuing my business with Pinnacle!
Bayleigh and Jamie helped me get my Africa Twin quite quickly despite the current pandemic circumstances(Honda isn’t producing like usual.) They were very courteous and helpful with the buying process from the very beginning. If I get another bike it will be with Pinnacle, for sure.
Had a awesome experience at pinnacle motorsports, ask for bayleigh she can get you riding today.
The staff and salespeople at Pinnacle are a wonderful group of people to do business with. They go above and beyond to inform you of any vehicle they have on the floor, or will get you the exact one that you want. Very knowledgeable, very respectful, a huge abundance of aftermarket parts there on sight. Cody Woods is the only salesman I will be dealing with in the foreseeable future.
Mr. Collin was a great seller
Bayleigh was very knowledgeable, helpful, and friendly. Overall great customer service!
Couldnt be happier with our experience with Pinnacle Motosports and Cody in particular. He was friendly, knowledgeable, and efficient. He found the right 4 wheeler for us. He worked with us to find reasonable price that both parties agreed on. If you want a motorcycle, dirt bike, or 4 wheeler, these are the guys to get it from.
Over $700 for tons of made up bs on a four wheeler. This place is a total rip off ... be very cautious!Their response was, where else can you buy a four wheeler for $700?I wasnt buying another one ... I had some light smoke from under the seat. Which was from the carb.
About a new Honda monkey 125 yesterday pretty good place to go it just takes you quite a while to get out the door
I have very much enjoyed working with Jamie and his staff. I would definitely recommend them. All you have to do is just go by there.
Very low inventory if Honda UTVs and a sales person never approached me to discuss my reason to visit.
Great customer service from karla
I spent a couple hours up here dealing with Cody Wood and he helped put me in the best bike possible while working out a smokin deal for me. Would recommend them to anyone no hesitation. Ill be coming back in the next year or so for an upgrade without a doubt.
After purchasing our first Honda Monkey, we went to Pinnacle Motorsports to buy a helmet. With Bayleighs help, we walked out with our second Honda Monkey and a helmet. Since then, we took both bikes to Pinnacle for the break in service. The entire staff has been great!
Great people to work with. They are kind and do not pressure you one bit they went above and beyond to find what I was looking for and made it a great experience
Great experience today when buying a new 4-wheeler! Cody Wood did a fantastic job and made the process go as smooth as possible! His professionalism and knowledge is second to none! Highly recommend this business. If you go ask for Cody and I promise you won’t be disappointed!
I’ve bought several motorcycles from Pinnacle over the years and each time I consider purchasing a new one or selling one of my old ones, this is the ONLY dealer I go to. Every employee I’ve had the pleasure of working with has been kind and helpful, but has not been overbearing like some typical salesmen. This is a place I can go to any time to shop around without any pressure. Most recently, Cody helped me out with the purchase of a new dirt bike and I got in and out within an hour or two. He even reached out to me and let me know that they found an extra set of plastics that came with the bike. Their customer service is far and above the best in the industry for Birmingham. Great job guys!
Cody sold me my dream bike
It was great looking forward to doing business with you guys
Great place! Cody and Jamie are awesome and very easy to work with, got exactly what we wanted and updated us every step of the way! I definitely recommend to shop with those guys, we love our new waverunners!
Hey,We drove to Birmingham hoping to up grade our ranger. Kawasaki was highly recommended by our friend. When we walked into this dealership we were greeted by Cody Woods. With a smile on his face. Very warm and professional. I knew I had meet a new friend. Cody ask what we were looking for and we shared our needs with Alabama football season coming this fall and using a mule to take coolers and food to our boat house.Cody help us with the perfect ride.But we decided to take a ride to another dealership before closing our deal. I knew we would be back to Cody.After hearing another sales pitch from another dealership I told my husband we don’t want to deal with them.We called Cody back and Cosy and Jamie waited on us after hours to buy our new red mule Kawasaki.Cody called me to ask if they could deliver it today. We are very excited!Roll Tide from Tuscaloosa
Great place to talk and buy motorcycles. Everyone was knowledgeable and helpful.
Gotta give it up to Cody and Matt by far the best guys to work with! They done an excellent job with keeping me up to date with everything with my bike. These guys will do anything they can to get you on your new unit!
Cody went above and beyond. He catered to all my needs and help me find the ATV just for me while getting me a good deal at the same time. 10/10 would recommend!
Wish there were ten stars... because Pinnacle Motorsports is fully deserving of all 10 stars! Best customer service and answered all of our questions. Jamie and Cody will take care of you!
My husband and I went there earlier this week to get my first and we ended up getting 2 bikes that we wanted all thanks to Heather that works there! She was an awesome help to us and she made it so easy for us. 10/10 would go back again and specifically see Heather!
Wonderful staff! Really made my son feel special. They were very helpful and knowledgeable and seemed genuinely happy to be helping us. I would definitely recommend Pinnacle Motorsports.
I visited Every Power Sports dealer in the Birmingham area over the last month looking for the perfect deal on a motorcycle. In the past Ive dreaded dealing with other dealerships and their pushy sales tactics and confusing price structures.I can honestly say that i have never had a better experience dealing with any Motor vehicle retailer than I did working with Pinnacle Motorsports in Bessemer Alabama.The entire sales staff, the financing dept, even the wonderful folks who ran the front desk, and the accessory counter were super helpful and more than fantastic to work with, they were able to work with me to help me figure out what kind of bike I wanted to buy, negotiate with my finance company to get the price and financing that i was happy with, and even had a great deal on a new helmet in my size!!! (which never happens to me!) I was also shocked to find out that they even offer test drives on certain units. I have NEVER been able to test drive any motorcycle before buying and i have bought several. This was a wonderful thing, especially for someone unsure of what kind of bike to buy.If I can tell you one thing with this review that will give you an idea what kind of service to expect from Pinnacle, I had SEVERAL questions that I needed answered during the sales process and Jamie and the rest of the team bent over backwards to make this deal work for me. I never had a problem getting someone on the phone even when it was busy. All my emails were PROMPTLY responded to and the entire time I was thinking why cant those other dealers be like this.From this day forward, I will tell everyone how great Pinnacle was to deal with and will direct all my friends and family towards Jamie Lane, and the other great people at Pinnacle for any parts, accessory, and service needs. 5 Stars is NOT ENOUGH!!!!Great Job!!! 10/10 would recommend
Cody was great, all staff was really friendly. Except for the time he told me it was gonna take to get my new side by side ready to go. He told me a good 2 hours. Ended up taking almost 4. Just be sure that you get an acurate time frame. Other than that, total visit was great.
This is by far the best dealership around. Karla in sales took great care of me and truly helped me get a great deal on a great bike. I bought used and found out that the bike I had purchased needed repairs. Thankfully, this is a great shop that took care of all the repairs needed and then some at no cost to me. John is great in the service department. I will without a doubt be a pinnacle customer from here on for all my future motorcycling needs
We just purchased the new 2020 Honda Talon 1000x-4 Fox Live Valve from Heather at Pinnacle Motorsports! I had been talking with her for about a week before they had even got one in stock she was so helpful in locating one for me and answering all my questions. She went above and beyond for us. We will definitely purchase from her again.