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ISTANBUL RUG
1551 University Ave, Berkeley, CA 94703, United States
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ISTANBUL RUG
Comments
Ju
Review β„–1

Professional, friendly, and transparent communication. I brought an old tribal rug for cleaning. It was in terrible condition from storage that had been submerged in brackish water, dried with lots of debris, and moth damage. They said it would take a month; it was ready a few days early. Their cleaning service brought back my rugs rich, colorful beauty. πŸŽ†

Bo
Review β„–2

Vast inventory to select from, all very high quality. Fantastic service helping you find what will work best for you. I can easily and wholeheartedly recommend Istanbul Rug, 100% happy.

Ho
Review β„–3

Esref took care of my needs. He was really helpful and reduced wasting time on rugs that will not meet my needs. The shop is worth visiting if you like to see rugs; almost like a museum well kept. I am glad I found this shop and somewhat surprised I found it after staying in the bay area 20 years.

Au
Review β„–4

Very kind and welcoming staff! Vast selection of beautiful pieces. Love the new rug!

Sa
Review β„–5

Huge selection of beautiful, authentic rugs, staff cant do enough for you. Very reasonable prices. Managed to get a gorgeous hand woven rug for our apartment, exactly what we wanted.

Su
Review β„–6

Beautiful high quality rugs. Handmade genuine unique pieces. Extremely friendly and helpful staff. Staff was highly knowledgeable about each piece. My partner and I loved our experience shopping here & would highly recommend this place. We brought the perfect rug home.

Ro
Review β„–7

Very professional and extreme knowledge on all rugs. The offering of a return and pick another rug style was a great offering when choosing Instanbul Rug as our location to purchase our rugs. Istanbul Rug offers cleaning and repair and pricing is very reasonable when purchasing an authentic handmade Persian rugs. I fully recommend this business for authenticating your existing rugs and on purchasing your next rug.

So
Review β„–8

Great selection and expertise, and they even let me try some rugs at home before purchase!

Me
Review β„–9

It truly is an overwhelming array of choices of very beautiful rugs. This is not a quick stop place! I took a whole hour to pick out one small 32” x 50” rug, and I needed that much time. Three gentlemen spent as much time, and care, and patience with me as if I were buying a dozen rugs for a mansion. They pulled out a dozen, lined them all up, and gave me all the time in the world to crawl all over them, sitting on them, feeling the pile, looking at them, and generally taking all the time in the world to make up my mind on just one small rug. If you need a rug, start here β€” and you probably won’t even bother to go anywhere else! I’m very happy with the rug, and the longer I look at it, the happier I am.

Ke
Review β„–10

I purchased a gorgeous blue Turkish Silk rug from the San Rafael location and visited the Berkeley location and it is just as stunning i would recommend Istanbul Rug for anyone interested in quality handcrafted rugs and professional service!

Ju
Review β„–11

Great selection of beautiful rugs. Staff is friendly and helpful. We love the rug we bought and get many compliments from friends

Pa
Review β„–12

Didnt buy anything yet, but excellent customer service. Very friendly

Am
Review β„–13

Istanbul Rugs was the one place I felt like I was getting the real story on the rug I was buying. There were no hard sell tactics. I came and went a few times over 6 months, taking a couple of rugs home at a time. I returned them with no hassles and each time I felt like I had a little bit more knowledge about the purchase I was about to make. When I did make the purchase, I knew I had chosen correctly. A few months later, I am so thrilled with our rug! It is beautiful and it is tough despite kids, dogs and cats! Now, I want one for every room! Love this place!

Lo
Review β„–14

Wonderful place to shop for quality rugs. Very friendly staff.

Kh
Review β„–15

Excellent service and great selection.

Mi
Review β„–16

Amazing selection, top of the line quality and unsurpassed customer service. Highly recommended!!!

Ru
Review β„–17

We had a Turkish rug cleaned. I was impressed by the the honesty and skill of those I dealt with at this business!

yu
Review β„–18

I am very impressed with the amount of carpets in this store it looks like a carpet farmThe quality of carpets that I have seen hereare out of this world

ja
Review β„–19

Beautiful hand woven wool rug at a great price

Al
Review β„–20

I was impressed when I first got into the store,I got lost in the beauty of so many pieces that each of them come from different parts of the world. Very clean, friendly but definitely not pushy sales associates that are very knowable of hand made rugs.Grear customer service and quality .I found the rugs what i was looking for .A place must check before the decision.

Je
Review β„–21

Great selection, great service, superb knowledge, extremely fair prices. Highly recommend!

Se
Review β„–22

Beautiful Showroom and so many gorgeous unique pieces to choose from IstanbulRug, the so friendly staff,

Ak
Review β„–23

Wonderful rug knowledge, friendly & warm staff. Just like rug shopping in Isfahan, Iran 50 years ago.

Mu
Review β„–24

Beautiful store! A lot of rugs like a museum

Ba
Review β„–25

I had a specific look I needed but I don’t know much about Turkish rugs, so I came here and showed the employees pictures, and they helped me find what I was after.

IS
Review β„–26

Welcome to Istanbul Rug, We carry wide range of Oriental carpets from different parts of the world, like Pakistan, India, Turkey, Nepal, Afghanistan and Persia. We mainly focus on quality hand made rugs and natural or vegetable dye with hand spun wool.We carry the largest selections of oriental carpets in the bay area.Over my 30 years of antique collections, from pre-1920s to circa 1880s at a wholesale price.Istanbul rug main focus is on customer service, As Esref says Quality brings you in and our service brings you back.We also provide cleaning and repair services.We would like this opportuity to thank all our previous customers and our new.Once again thank you for doing business with Istanbul Rug.HistoryEstablished in 2000.Esref Teker is the proud owner of Istanbul Rug located in a spacious 9000 sq.ft. Showroom in Berkeley, California. His family has been in the rug business since 1920s in Istanbul, Turkey.Collecting antique rugs has been his passion since early childhood.

Vi
Review β„–27

We were looking for a classy and gorgeous handmade oriental rug for our formal room. Buying an oriental handmade rug for a person who does not know much about rugs can be very tricky and if you are not careful and dont choose the right store, you could get ripped off as you might pay 10 times of what you should pay and also may end up buying a crappy non authentic rug.Last weekend, while researching online I accidentally stumbled upon Istanbul Rugs yelp reviews and after reading outstanding raving reviews my wife and I decided to visit them.When we entered their store, Esref and his staff greeted us with lot of respect. Then Esref really took time to understand what we were really looking for, instead of jumping into showing the rugs. We shared with him our house and particularly the formal room pictures and dimensions. Esref is a designer himself so he recommended us the size and style of the rug we should consider buying. Then he educated us what to look for in an authentic rug. By this time my wife and I were sold that we have come to the right store.Then we spent two hours and their staff patiently kept showing us all sorts of different rugs from their huge collection of rugs and we finalized 4 rugs to choose from. We loved the rugs so much that we ended up buying 3 rugs instead of 1. Estef gave us a killer deal for buying multiple rugs. It was a big investment for us but we felt very satisfied that we are buying quality rugs which would last our lifetime and paid a very fair price to a nice rug store, which we would love to come back to shop for more rugs in future.On top of this, Istanbul Rugs offers 3 year unconditional exchange guarantee which I have never seen before. You could bring in your rugs back in 3 years and exchange it for a different design. That was awesome. That just tells me how confident they are about their rugs and if for any reason you have buyer remorse for picking the wrong color or style, you have 3 years to exchange it. This policy makes it no brainer to make this investment.At the end, it came to our surprise that since I had forgotten my check book at home, Esref offered me to take all the rugs at home and enjoy them for few days and then come back to make the payment. I have never experienced this before.Esref and his staff are really passionate about making right recommendations to their customers, helping them pick the best design and type of rug which you will cherish for years and they are extremely committed to making sure their customers leave from their store very happy. This was a very rare experience when I compare to our previous horrible buying experiences we have had in past at different rug stores in San Francisco.If anyone is looking to buy a very high quality and authentic hand made rug at a very fair price, have a great buying experience and enjoy outstanding customer service, they should not even think twice before visiting Istanbul Rug.

Mu
Review β„–28

Turkey rug

Information
100 Photos
28 Comments
4.8 Rating
  • Address:1551 University Ave, Berkeley, CA 94703, United States
  • Site:http://istanbulrug.com/
  • Phone:+1 510-848-9999
Categories
  • Oriental rug store
  • Carpet cleaning service
  • Carpet store
  • Rug store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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