Love this place! Love that they have a great rental department, outdoor recreation gear (hiking, biking, backpacking) and recreational sport stuff (soccer, tennis, volleyball.). They also have great selection of clothes and food, rental space and clean bathrooms which which are all icing on the cake. Went in for a volleyball for my kid and left with the volleyball a met and great winter jackets!

Sports basement staff were so helpful and patient! Getting my four kids’ (ages 14-8) season ski rentals felt very overwhelming, but they got us sized and through completely painlessly. Despite having a line, they didn’t make us feel rushed, but they were also moving quick. Wonderful staff and quality gear

Berkeley Spirts Basement is great. Fantastic selection, fair pricing, and friendly staff. So glad they survived the pandemic.

Sports basement is a great store, with a great selection and helpful staff. I just moved to the area recently, but I have already been to the store at least half a dozen times. I have been there for bike parts and accessories, sunglasses, and clothing, and I always find what Im looking for.

Great selection and great staff! A team member walked me through a couple different snowboards and bindings I was debating on. Extremely friendly and helpful!

In a time when bike servicing and parts are extremely slow, Sports Basement is super quick and forthcoming when it comes to anything for your bike care. Have had my bike serviced here at least 5 times (sometimes with rare/specific requests) and theyve always been able to accommodate me in expedient times. Glad to be a basementeer.

Always friendly, helpful people both on the floor and behind the register. On this visit, the bike shop person volunteered to put the cleats I was buying onto my shoes while I waited. Then at the register and the standard find everything OK? question, there was one thing I wanted that I couldnt find because it had been moved so I mentioned it. The register person then got someone upstairs to throw it down to them. No hassle, no waiting. Great service.

The selection is good but the prices are CRAZY high! I thought that the basement meant prices were affordable. Wrong!

Sports Basement is awesome! All the employees are super knowledgeable and friendly. It is a one stop shop for all sports needs.

Great selection. A huge space, but the thoughtful layout and a good level of staffing makes it less overwhelming than youd think.

The staff helped me find a few things, which helped as the store is quite large. The signage is pretty good. I appreciate the shoe section includes summaries of shoe details (for trail/road, heel drop, stability). Good return policy. The large space made it feel safe in terms of social distancing.

The staff at the bike counter are very helpful. I appreciate their recommendations on the right tools for do-it-yourself bike repairs.

Love this place! Really has the best selection of kids sports gear and at the right price. Lovely curated stuff. Sadly missed the back to school rush and not a lot left in the kids street shoe department. Also, I’m not the spend $100 on a new pair of athletic shoes person, so I was out of luck.

Sean and the team at the Sports Basement bike shop are not just expert and skillful mechanics, they go above and beyond to get you back on the road (or trail) as soon as possible, with a bike thats fully dialed in and riding like a dream. When a replacement part I needed (and that was fully covered by a warranty) turned out to be on back order for many months, Sports Basement ordered an upgrade part and then reduced both the cost of the part and the labor to make it work. Now the bike is riding like brand new, if not better, while if I took it elsewhere it could very well be sitting in the shop until next year.

We had an awesome seamless experience when buying a Thule roof cargo. The employee explained we thing clearly and once we purchased he came out with my husband and assembled it onto the car with him. I love the costumer service, it’s always Pleasant experience

Thank you Shawn with the Sports Basement Bike Clinic for your quick and efficient expertise in straightening my derailleur! I’m glad you were able to fix the issue right away to get my bike ready for my century ride. Looking forward to more bike services.

Great place great prices

Getting ready for snowboarding season!! Great threads at great prices.

Your entire bike shop team is outstanding! They are always able to fix any issue Ive had over the years with all of my bikes. They are professional, personable, and just downright great folks. Special thanks to Sean, Milo, and Tim. I recommend all my fellow bike owners to go to Sports Basement.

My visit was awesome! I came at the end of the day and was looking for something specific. The sections were being movied around and there were just little helpers everywhere being like, what do you need/Can I help you find something? and I was like YES, AB&C plz. And I found it all and I bought it and it was awesome.

Sports Basement in Berkeley is absolutely a wonderful place to shop. Their staff are very friendly, knowledgable and I always have a great experience. I appreciate their commitment to supporting the community with 10% of profits going to local schools and charities. More companies should model off of Sports Basement.

I love SB. Everyone is always helpful, and they have everything you need for basically any outdoor sport or activity. Even better when you become a member.

About this particular visit...We were just wandering and came upon the Basement Area upstairs and are always amazed at the gear that ends up there. There were boxes and boxes of gear behind some yellow caution tape, and there was a box of labeled shoes on a table right next to the tape. We picked up a few pairs of shoes, and when we went to the cashier, she kind of gave us the stink-eye about going behind the caution tape, and wouldn’t sell us the items.I’m suggesting that SB Staff to don’t put any boxes on a table right next to the caution tape...create a very clear buffer zone.There wasn’t anyone in uniform working up in that area, and nobody said anything to us the 20 minutes we were looking at stuff.We still love looking at new and used gear, and especially appreciate up-cycling gear instead of just trashing it.

Sports Basement is absolutely phenomenal. They have a wide variety of sporting goods at reasonable prices. The customer service is Outstanding!! The layout of the store is open and roomy which to me makes it easier to shop.

One of my favorite places to visit. The sheer amount of stuff they have across different sports/activities is staggering. And each employee is kind and extremely knowledgeable. My go-to for any outdoor/sports equipment in the Bay!

Elliot (sp.) was incredibly helpful with my purchase of a lithium-battery generator, even gave me a discount I wasnt expecting. Great store (Berkeley) and great service.

Shop local! Its a huge store and has sections such as camping/hiking, snowboard/skiing, active wear, home gym, general sporting goods for sports like tennis, baseball, swimming. Staff here are always helpful and nice. Great competitive prices. Plus youre spending money that will circulate locally because they donate a portion of sales to a nonprofit of your choice and they seem to pay their staff well.You can bring used shoes to recycle (but donate first elsewhere if theyre still in good condition!), Corks to recycle (real corks! Not your imitation plastic kind), tennis balls to recycle(?), and free plastic hangers are up for grab!

Great shop, it’s huge inside and they have just about everything you could possibly ask for from a sporting good store. The bike shop folks are great too!

I love SB. The disc golf selection is great, especially considering they are bit a specialty store. I also love that there was a hip hop performance in the parking lot as I walked out. This may count as my son’s first show….

Love that folks let you browse without pressure at this store.. they were helpful directing me to the specific shoe I was looking for and answering any questions I had.

Great experience––helpful staff who let you browse at your leisure but who are happy to assist when appropriate.

Great customer service from Cindy T on the chat. My question was answered and Cindy pointed me to a store where I could pick up the item today. Excellent customer service! Highly recommend Sports Basement!

Its a Bay Area institution. Everyone who work in all Sportsbasement stores Ive been to go above and beyond to make customers happy. Kudos!

I got a flat tire, and changed the tube myself, but then it wouldnt inflate. I took it to SB and the fellow ascertained that it was a defective (new) tube. He changed it for me at no charge (just paid for the new tube), and I was on my way in minutes. Friendly and accommodating.

Good experience, easily made an uncomplicated return and purchase at the register no problem

One stop shopping for my familys sporting needs!

Big space, and large catalogs for choosing from, they are nice and friendly. Today is the last day they has extra 20% off on top of 10% member off. Killed 2+ hours for me while my boy having party with their team here. Very good shopping experience.

Sports basement is the bay area sports store to get anything you need: rentals, backpacking gear, glamping, snow sports, team sports, and everything in between.Staff are extremely helpful and knowledgeable with all supplies in their stores.Dog friendly, unlike REI.Sports basement has a rewards program offering free refills on propane tanks offered for sale if your a basementeer. The program also donates 10% of profits to a charity or school, great place to shop over all

Well stocked Outdoor sports store in an old ice rink, very happy with my experience and their membership program

Purchased my mountain bike from this location a few months back. Brought it in on this day to have a stem swap issue looked into. Tall fellow Benson in the bike department verified and advised on the solution for my issue all in a couple of minutes.I was in and out. Great store & awesome employees.

Great service and very quick for chain and cassette replacement and the team was fun to work with. Thanks!

Was very quickly helped by store employee in running shoe dept. Knowledgeable, helpful, friendly!

Sports basement Berkeley is everything a department store should aim to be. Thoughtfully arranged open floor plan, employees around every corner with a strong command of store inventory knowledge, distinct sections per activity, incredibly friendly and helpful customer service and trendy, on-brand products, often times at a reduced rate. The free wifi and and scattered couches are a sweet bonus, too.

Great Location. I always have a good experience when I shop here!

Love Sportsbasement. Friendly staff and I had knowledgable help with buying a new bear canister and backpack stove. Thanks! Its our go-to sports store.

Love love this spot. Prices are totally fair! Four not five because they don’t have fencing equipment, they also don’t have golf stuff. Practically everything else though!!

Great bike shop within the store - friendly fast service for issues small to large.

I found everything that I need. Great service

Awesome local camp and sports store. Huge selection and friendly staff.

Amazing team I always go to sport basement because I like their customers service and good prices too..

Much better inventory than REI in July-August 2021. REI has signs up apologizing for low stock, while Sports Basement’s racks are full of the packs, gear, and clothes I want.

Sports Basement Berkeley is one of the best places to shop for any sport, and has the most knowledgable sales people that can help you find exactly what youre looking for. Great place for gifts for kids and they offer rentals as well.

The amazing level of customer service at Sports Basement would make the Ritz-Carlton seem like Comcast in comparison. That plus the their Basementeer discount makes me a loyal customer for life!

Great prices, wonderful in-store experience.

Great store and terrific that they support local good causes. very friendly staff, competitive prices and excellent selection.

Sports basement in Berkeley, pretty cool how they have the merchandise set up. The place looks like a concerted gym or wherehouse, or storage facility. Dont know the history, those are my guesses only. Being there for the first time it was a very large area and laid back atmosphere. The shoes were set up in a little circle separate from the female stuff. The place has two floors and I havent been to the 2nd floor yet. Thats for another visit. The guy that helped me, his name is Cole. He was very helpful to me and an answered all of my questions regarding Hoka brand shoes. Definitely a place you should visit. Give yourself some time to explore.

I love this location. Customer service is awesome. I forgot to bring a mask the last time I was there and a sales representative offered me a disposable one. They also sell high quality products and back up each and every one of them which is great if you ask me.

The staff was so helpful and we found everything we needed!

Although I always had a great experience at Sports Basement, my last experience was very disappointing. I brought my bike for service, and a crack in the frame was found, until here all fine. However, when I asked to deal with Jamis warranty or frame replacement options (since they are Jamis retailers), they (I will not be specific), in summary, arrogantly ignored all my fair requests to contact them.

Awesome customer service and quick turnaround at bike shop.

Rented 2 bikes and a bike rack. Clerk helped us find bikes that fit us, and she demonstrated how the bike rack worked by actually hanging the rack and bikes on the car for us.

Good place good gear

Sports Basement is awesome. The bike was great. Thanks!

Looking for a gift for someone or yourself? This is the first place I head to! Friendly, efficient staff observing all the COVID protocols, even taking temperatures before being allowed into the store. Holiday returns were SO easy. Great selections, almost too much to take in since there is a second floor of merchandise to browse. Ask about membership: 10% discount for you and 10% discount for a school or other organization on every visit.

Very professional staff.Very good price and bike accessories

Guy in the bike shop was very helpful. Was buying a new bike for my 6 year old. Didn’t have my son there as it will be a Christmas gift in a few months and wanted to keep it a secret, didn’t have my little guy there to measure him. Your guy back in the bike shop was very knowledgeable. Folks working up front at the register were all great too as normal. I always feel good about going to SB to shop 👍🍺

Staff is generally very helpful and knowledgeable about the products.

Easy, quick, and very well done!!

Excellent service and product range. Rented bikes, hiking supplies & purchased everything from bikes to sports equipment here.

Really nice people and excellent layout.

I was shopping on the morning of Sunday June 6th at 10:15am (right after opening). Greeter was nice. The guy in the shoe department was very helpful (large arms and looked maybe like an epically good rock climber). The lady at the check out stand was helpful and informative without being too pushy. When I said I didnt want to join she was gracious and not high pressure about it. Thank you! I was literally at your store because of a toxic experience Id had at REI the day before. I accept that theres a 22% discount for non-members and that if I want to save extra I can join and trade my information and buying habbits for a small discount. If you switch to not letting me get any discounts or buy used/returned gear like REI I wont be shopping with you either. My experience was pretty much great at SB.If I had to complain (which I know I dont, but as a person who has been a manager and a business owner, *I* would want to know) it would be about the two long brown haired young (late 20s? Early 30s?) lady employees that were standing in the aisle near the mens clothing department talking (mostly about personal stuff) and not asking anyone (my partner or myself) if they could help. I actually did need a little help but they were standing facing each other with very closed off body language. So the above mentioned shoe department helper also answered a couple other questions for me. I was always trained when I worked retail to engage customers and not to stand around for an hour chatting with other employees as customers walked around us. Damn, I sound like my grandma. But its pretty rude. If I wanted to sound like my grandpa I would say that what they did was basically stealing from your employer.Anyway, Ill be back because I did receive overall good service and was able to get almost all the things I needed to return the clothes I bought the previous day at REI. I liked the quality, pricing, discounts (without a membership), and service at Sports Basement better.Thanks!

So appreciative of Tom, the general manager, stepping in to fix the problem that I was having. He solved it immediately and now I have a great coat that I am very happy with. Thanks Tom!

Its always a pleasure shopping at Sports Basement, I dont think there has been a time where I havent found exactly what Im looking for

Very helpful and kind staff.Thank you

Sports Basement is my first choice when looking for outdoor gear here in the Bay Area. I like that they are geared towards self-service and yhe staff is always there when you need them.

Good place for most things sport, and good selection... Nice people work there, and they donate 10% of profits to local schools. Plus you get 10% off as a basementeer. Hard to beat..

Knowledgeable staff and quality products. Most everything is full retail price, so the name seems a little misleading.

Good selection, good people. Their community event area is an asset to the neighborhood

Tom Purcell and Matt from the ski shop were super helpful in getting my Dynafit Beast bindings (fairly rare) remounted and new boot heel inserts installed right in time for me to take them up the mountain that weekend. Super helpful and responsive. Thanks guys!

Always love coming here for bike rentals, snow gear rentals, or sporting attire. The staff is very friendly and helpful, and their return policy is generous.

Great shopping experience for a nonagenarian subsisting very low in the food chain. Price congruent with quality satisfies old dude statistically/drastically below the poverty line on longevity of product.

Picked up a cargo box for the SUV with help from Elliot. He made the purchase and install a breeze!

Great experience overall. Friendly and helpful staff. I definitely recommend this place.

Were really fortunate to have SB in our community, supporting charities while giving us Basmenteers great everyday prices and a good selection. I love going to the former Berkeley, CA Iceland skating rink location. Really appreciate SBs efforts to keep some key mementos in place.

Great selection!

One of my favorite stores for running, snowboarding, camping, and biking gear. Everyone is consistently competent, knowledgeable, and friendly.

The place is still there and its open Mon-Friday til 7pm. They do require a temperature check before you can enter the store . All of the awesome goodies are in the store and best of all, the store is empty so youll have free reign to shop in peace. The best is the employees are always super polite. Ill define back.

Purchased running shoes for my son. Received great assistance from Josh who was knowledgeable, friendly and attentive. Sports Basement is always our first stop for buying or renting sporting goods.

I highly recommend Sports Basement. Im happy shopping there since they donate a portion of my purchase to the charity of my choice.

Amazing selection and really knowledgeable and friendly folks.Two points of feedback:1) please help the bike staff out on Saturdays - the two wonderful guys working were so patient and diligent and one guy even stayed after his shift to help out. Please show your team a little more support.2) New member intake gender options. Current: Male/Female; recommend: Male/Female/Non-binary. We’re in the Bay Area, let’s celebrate / accommodate that 🌈Keep up the awesome work! Really wonderful place and vibe.

I went in for a last minute boot rental. They were able to get us in and out with boots and binding adjustments in 20 minutes. Although this is not the norm, it was a nice surprise. I expected to come back the next day .

Seriously the best place online and in-store to buy sports/outdoor equipment. Sales, returns, the people, the products, just outstanding.

Amazing local business. I much prefer going to Sports Basement over REI because the membership is better (10% off everything, certain special events/sales where its 20% AND donations to a local organization of your choice with each purchase), theres better selection, and customer service is better. I appreciate everything sports basement does for the community.

Great sports and outdoor equipment selection. Not many fitness clothes to select from or items on sales. Amazing staff.

Friendly staff, good selection, good prices. The setting alone (old Berkeley ice rink) makes it worth a trip

I love this store but will NEVER bring my skis here again. Brought my brand new skiis in to have Phantom wax applied and bindings adjusted. When to pick them up and watcha the tech let them slide off the counter, and after checking found another giant scratch on on the base. The boot I brought in came back filthy. Not what you expect after spending over $200.

Gotta love Sports Basement! Even under the constraints of the pandemic, they continue to soldier on, keep the doors open and provide great customer service.The store is well organized around COVID -19 controls and the customers were happily compliant. It made me feel safe to shop (and I have been a hermit during the pandemic due to the ubiquitous defiant members of the population who dont think the virus control rules apply to them.).I had a return that didnt manage to make before the first lockdown and discovered in the trunk of my car almost a year later! The cost was almost $200 and items in brand new tags-on condition, so I thought it was worth a shot to ask.They were super gracious and understanding when I went in to make the return. It was a slow morning so I took the opportunity to shop a bit in the open, airy store where everyone was properly masking and distancing.I managed to buy more than the return value, with the help of staff who approached me to offer assistance finding items and answering questions, pointing out the current promotions.I got some great bargains on Arc Teryx and Nike gear that are inspiring me to get out into the woods more.SUPPORT LOCAL! I know it is convenient to buy online but, personally, it felt fun to shop in person again. It was great to be able to try on a multitude of options and find something that fit without having to run up the carbon footprint with all that shipping and packaging and returning. It was also great to have friendly human interaction and time to just toodle about the store at my leisure, checking out all the cool stuff and dreaming of future travel adventures!

One of my favorite stores. So much variety and everyone is super helpful and nice. I appreciate what they provide for the community from free spaces to gather to donating profits to organizations when youre a member. Sometimes buying fitness or adventure gear can be overwhelming and intimidating. All the staff I talked with from bikes to climbing to apparel were incredibly friendly and down to earth. They approached my questions with curiosity and care and never once made me feel dumb for asking basic questions.

Have not ben latelybut in past have always gotten everything I meed here with friendly servce!

My favorite store! So happy you guys are back and kudos for making the shopping experience safe, amidst the COVID-19 pandemic. From the mask and glove requirement, to the many sanitizing stations set up throughout the store, you guys haven’t skipped a beat! As always, the staff are courteous and very helpful.