Awesome shop with great customer service. My car needed body work after something hit me on the freeway. They fixed it in less than a week and it came back good as new. They kept me in the loop with updates throughout the whole process. Even when theyre busy, theyre still super friendly and very helpful.

I would’ve given them 1 star had it not been for the very kind female receptionist. I had an appointment to get my car repaired here, and once I showed up there was no one outside who offered to help me. Waited outside for 15 minutes until I saw people walk into the office. I followed them and filled out all paperwork, and the repair man told me the parts and repair shouldn’t take more than a month.It’s now almost the end of the month, and my adjuster called me to let me know G&C cancelled my repair, without telling me. Even though I had called them two weeks ago to follow up. Unbelievable. From what I’ve experienced, I wouldn’t recommend this repair shop to anyone.

Do not take your car here. They do not care about you or your car. I took my car here to get a catalytic converter replaced. They put the wrong one (how? I don’t know) on and my car did not pass the smog. Instead of handling it with professionalism and remorse I got a handful of attitude and a sense of we’re doing you a favor contacting the muffler shop. Instead of a real solution, they suggested that I take my car to get the converter certified - basically me cleaning up their mess. In all of this, there was no we’re sorry this happened. The best they could say was “it looks like there might have been a mistake.” No. There WAS a mistake. David at the shop, confined to blame the muffler shop which I understand that was where the error happened but I brought my car to G&C so regardless of where the error takes place it should be G&C’s responsibility to make it right with the customer. He also said, “We did everything to make sure your car was running again.” Sure, that’s appreciated but with the wrong parts? Now his efforts are counterproductive as I need to clean up his mess to make sure my car is okay to drive. David also at one point threatened to just write off our car as totaled “to make things easier”. What type of service is that? We, as the customer had NO part in this error and because we were slightly upset with what happened that was his unprofessional response. This is a huge inconvenience and there seemed to be no recognition around that. At this point, we were fed up and may have been assertive and upset on the phone with him. Instead of handling it with professionalism and empathy he hung up the phone on us.

If you own a Telsa all parts need to be ordered and received from so be prepared to wait much longer then normal auto body repairs. G&C staff were great kept me informed and completed the Car as soon as they received the parts. The parts took a very long time to come from Telsa. Telsa needs to get their act together especially for glass repair

Fantastic job. On time, courteous and very professional. Highly recommend. Will use again in the future.

Great service with excellent communication. Job well done

Excellent service and professional staff! Repair was done very quickly and flawlessly. Will definitely recommend to friends. Thank you!

Professional staff, good communication, top notch effort, careful with customer property, fast service, through work, friendly knowledgeable service.

They work quick, took my are in on Tuesday and got it back on Friday. Car looks good as new, will definitely go back.

I brought my 2021 car there for repair of minor scrapes on the side panel side mirror and door and was told it would take 4 days to complete the job. It ended up taking 10 days--which they blamed on their parts supplier, sensor calibrator and everything other than the dog ate their homework. They were not responsive to phone calls; often leaving me on hold for long periods and seldom reached out to let me know what was going on. All in all a very irritating and unpleasant experience.

The process was quite easy and on time. The personal was friendly and accommodated my concerns very well.

G&C was recommended by our insurance company. Very responsive and got us in right away.

I contacted G&C Auto, and since the first time they were very good and friendly. They completed the repairs in a timely manner and my car came out great.

On time, high quality and helpful.

Went to G & C after an accident. They were fast, thorough, and kept me up to date. They also have a working relationship with the local car rental places, so getting my rental and returning it was only a phone call away. Easy as pie, and will definitely use them again if I need any kind of body work or repairs.

I brought in my car through the Allstate Good Hands preferred shop program. It was a relatively small job but G&C treated it professionally as if it was just as important as their much larger jobs. Jacob assisted me and he was great. Super nice, excellent follow up and attention to detail, and really went the extra mile when I asked him to look at an unrelated issue. Overall, great experience and the repairs were done very quickly and they look perfect. I would definitely recommend G&C to someone looking for a quality shop.

These guys are great. Especially Anthony. My car was towed there and within half hour he called and let me know he got it. He explained the whole process and answered all questions. My car took a total of 3 days at the shop and every day Anthony Called me with an update and expectation of timing and was really professional in all aspects. I got my car back super clean and very fast. Very knowledgeable group of people at G & C.

Everything was great! Super amazing job and quick

Kept me in the loop the whole time. They would call and text. Never disappointed me with customer service. We are so used to mediocre service these days I wasn’t expecting a lot. But each and everyone was polite and helpful.The service was great. The car was ready in one day. And it looked perfect!!I would definitely take my car there again.

My car (my baby!) endured some heavy hitting after a car on the highway lost 5 metal pieces. I was heartbroken and ready to go to another shop that was closer to home but G&C took me immediately. They are such life savers. Please please please trust when I say BOOK WITH THEM! they had a new bumper on my car in a day and a half... dropped it off on Tuesday morning it was ready by Wednesday afternoon. I was able to pick it up on Thursday and leave my rental with them. So extremely thankful for the team here! My car was down bad but they brought me back!

Excellent and Friendly service.The work on the car was superb work.They made the process so easy .The communication was on point .They called a rental car for me and when I picked up my car all had to do was drop off the rental to G&C. Thank you. Outstanding Auto Body Shop!!

After they inspected my car and prepared and submitted an estimate for my insurance, I brought the car down and left it for a week. I heard nothing from G&C until my insurance called me to say they wouldnt work on the car because they didnt know what kind of paint was on it. I called to ask if they didnt just strip the car down to the metal for a repaint and they said they didnt. This was news to me. Evidently theres some sort of sealer they apply over the old paint once theyve roughed it up a bit. So... I went down to get my car, told them Id be there in about a half hour. Got there and stood around outside for about a half hour while they shuffled cars to get mine out. Seems like they could have stayed that process when i called. The whole thing was a huge, needless waste of my time from start to finish. I appreciate a commitment to quality work that they feel comfortable warrantying, but their estimate process clearly needs a revamp. I wasnt impressed by how they handled the whole situation and I certainly wouldnt choose to work with them again.

Im very satisfied with all the work they did on my van, the staff is very nice and friendly, they put excellent quality in the work they do. Ill definitely refer my friends and family to them, THEY ROCK!!!!!

Top shelf experienceChristian was very professional and my car was fully restored - Sandra the receptionist was great as well - thanks to G&C Autobody-

They requested to do the job at another location, and they assured me it would be towed there and back. Now Im finding out my car was driven either to or from between Berkeley/Fremont after I was told that exact thing wouldnt happen. Dont fall for it like I did, I guess.

The folks at G and C are great. I needed front end work on my truck after an accident and spoke to around eight shops before choosing them. I wanted a heavy duty bumper installed but most of the shops would only rebuild to the stock specs. Anthony looked at the installation instructions and agreed to do it at minimal extra charge. He kept me updated on the progress, coordinated with the car rental company for pick up and drop off and got everything done in one week as promised. I highly recommend this shop to anyone in need.

TESLA OWNERS DO NOT GO HERE!! I dropped off my Model 3 for body work since the insurance company recommended it and they set up everything here. I had my rear door replaced and rear panel worked on, but due to that the drivers seatbelt hinge was misaligned (annoying that I have to go back, but not a huge deal). The reason I am rating it low is because they left marks on my seats and left a few tools in my car. I came in the next day for them to work on these issues and waited another 45min. I feel like they should’ve done a thorough job the first time (especially since I had a rental) instead of rushing and causing more issues and taking more of my time up. They should also ALWAYS charge the car.Jacob, was very communicative during the original repair. The rear door and quarter panel also seem fine, but I’m still giving this a low rating due to the issues to my seatbelt, interior, not charging the vehicle, and taking more of my time when the job should’ve been completed correctly the first time.——

I had a major front-end car collision and GC shop was recommended by my insurance company. The people were friendly there especially Jacob. He had kept good communication by answering all of my questions also providing updates at least once or twice a week via call or text to ensure my car was under good hands. It has been three days now since I got my back. Everything seem to ok so far. I thank everyone in GC shop for taking good care of my car. I would definitely recommend my friends or family. 🙂🙂

Front end parts replaced and painted. Service was excellent. Jacob was top notch.

Got my car hit and took it here for repairs. Wonderful place! If I could give 10 stars as being the best I would. They gave me updates every step of the way, had a rental set up for me and the staff is amazing. Anthony was my contact person...wonderful guy!

G&C Auto Body Berkeley is a great repair facility with an amassing team, who did a great job of restoring my car after it has been vandalized!I had a privilege to work with Service Writer, Jacob Francis, whos professionalism is a top natch. He is very knowledgeable,set accurate expectations about the length of the process in the beginning, always kept me informed and did everything he can in coordinating parts ordering and repairs to get my vehicle fixed and back to me in reasonable time.

G & C are the best! Id definitely recommend them...I got ill & landed up in the hospital, once Im out which should be tomorrow, Ill pick up my car. I want to publicly THANK the staff what they do! 👍🏽👍🏽👍🏽👍🏽👍🏽

Everyone was extremely friendly and professional, had my car ready within a day. I spent a maximum of 30 minutes total at the shop throughout the process, they made my life so easy!! Will definitely recommend G & C on Fifth to friends in the area.

My car looks as if my car was never dented. I wanna appreciate Jake for being the most patient, respectful person. I was definitely satisfied by the repairs that they did on my car. Great customer service! Will definitely recommend.

Great service! Excellent work on my car, regular communication and updates and timely repair.

Such a great auto body shop! Very professional, kind, and informative. All members are amazing!!

Would definitely recommend them to my friends and family. They took great care of my dad’s car even through the Covid-19 shelter in place. The car required a lot of work but it looks and drives like new. Jacob kept informed at every step in the process. They were even willing to bring my car to my house. Big thumbs up. -Les

One of the best experiences with a body shop, ever. Anthony Paul runs his shop like his attitude: loose, effective, efficient, respectful. Would not hesitate to recommend them to any one.

Anthony’s level of customer service was stellar. He provided the absolute best level of customer service that I have ever experienced. I will definitely be using G&C Auto Body again for any of my auto needs. I will refer all of my friends to Anthony and G&C Auto Body.

Great Customer Service. My estimator was Anthony and he was very friendly and always updating me of my vehicles repair. Couldnt have taken my car to a better shop. Highly recommended.

Could not be more pleased with the entire process. The results were perfect. Very vivid irresponsible as well.If u need work done on your car, dont hesitate to use them.

The guys working here go above and beyond to make sure you receive excellent service. They are very professional, they did an excellent job working on my vehicle, they kept me informed along the whole process and answered all my questions. A friend recommended them to me, and I am passing this on. Top-notch service. I am glad I took my vehicle to this shop.

So these people are really incompetent. I read the other reviews and I had high hopes for them. But they disappointed me big time. My car i brought it to them the last week in Oct and my insurance had sent them an estimate already. G & C now said they need the ins. to send them the assignment to them. I said ok but they can go ahead and order the part for my car so that when my insurance sends them the assignment, the part will be here and no time will be wasted to fix my car. I also told them that if money is the issue, then i can pay for it as the insurance have already sent me payment of the initial estimate keeping in mind G & C has the same estimate. They refused to order it. Time went by and the insurance finally sent them the assignment on monday Nov 16th and they still refused to order the part nor call me to let me know they received it. It was sitting there with them all week and now today is the 19th. I had to call them to follow up and find out that they didnt get the process moving. The assignment that they were waiting for was sitting with them all week and they did nothing. Total incompetence if you ask me. Now they are saying they cant get to my car till after the holidays in december. So I have to wait because they dropped the ball essentially. You would think that they will make efforts to get to my car since they dropped the ball here, but nope, they dont care. I wonder if I wasnt African maybe they would have treated me differently. Will never use them again and this is a caution to others. If you are going thru insurance their customer service is just horrible. But if you are fixing it by yourself, then maybe their service is better, who knows.

Very professional and wored with my work schedule. Replaced my whole mirror housing super fast! Anthony killed it! Thanks guys!

Jacob was great! He was so helpful & and on top of all aspects of communication.

The people and G & C Auto Body are great! They are kind and reassuring. They kept me up to date with a complicated repair, and they were more than fair about the price. I strongly recommend them.

Excellent service! Car was so clean and shiny and they even vacuumed! Great place to have body repairs done!

Great experience!

Very good communication and they keep you informed every step of the way,All around good service.

The staff at G&C Autobody are top notch. They kept me up to date and regularly informed about a fairly complicated and involved repair. Super professional and excellent attention to detail. I was so happy to get my car back as good as new.

My car was vandalized during the Covid 19 pandemic. The stay in place order and social distancing made getting it repaired very challenging. The folks at G & C Auto Body repaired my car quickly and safely, staying in touch the entire time with any changes that occurred. I was back on the road in no time. Thanks for everything G & C.

Jacob at G & C provided prompt and great service all around. He got me a quote in no time gave me regular service updates while the work was being done and had the car back too me in no time.

One one the best service ever.... Anthony was wonderful, and very professional.Thank you everyone for excellent job.

Really did a great job fixing my car. Kept me updated, highly recommended this shop.

I brought me 2017 VW Jetta for hood and grill repairs. Not only did they do a excellent job, they finished the job in a couple of days. As soon as they got the parts ordered. Next day it was done . My Jetta looks like it was never in an accident at all. They even clean and detailed the car......I would recommended it for my family friends and anyone in need of good auto repair.

Quick turnaround and quality service.

My experience here was beyond what I could have imagined from start to finish. Definitely recommended!Thanks again G & C Auto Body

Top notch service from start to finish! We were updated on progress throughout, and the car looks great!

Absolutely amazing. 11/10

It was a great experience, I was notified when my car will be ready nice paint job was done on my car thank you 🙏

Repair was fine but they kept extending the date when my car would be ready then gave it back with a shorted out tail light (was working when it went in).

Best customer service, They did a great job repairing my car.

Outstanding customer service, all staff went the extra mile; car returned to “like new” condition in timely fashion. Highly recommend.

Great work & nice people. Our insurance co recommended them, and we do too.

Did a great job on wifes 2013 Benz. Customer service was over the top. Jacob even had the car picked up and then delivered since we are sheltering at home.

Prompt, friendly, and my car looks wonderful inside and out!

Good service

Great people

Excellent job 🤩thank you

Responsive, quick, helpful

Excellent service my car delivered on time Christian Talavera informed me of each step to take he always kept me up to date with everything I would return with them if you will need them again and very excellent help in Spanish from Christian if you need help in Spanish talk to the excellent service around 10/10

Excellent work and in the promised term, totally recommended