They were very professional and polite. Did a good job and didnt try to sell me repairs I didnt need. Did an inspection and gave their recommendations and I decided what to do. Im pretty car savvy so I know what my car needs. Eventually I will probably follow through on all their recommendations as they were pretty much spot on.
These guys are crooks!!! This is the most dishonest shop I have ever encountered, and I have been driving since 1969. I paid them $3500 to replace the head gaskets on my Subaru Outback, and it was not done. I had another shop actually do the job, and they said that the gaskets they replaced were the original factory. I also paid them to replace my catalytic converter, and that was not done; when I took it in for a smog check later, they pointed out that the catalytic converter had not been replaced! They have closer type salesmen interact with you, so they make you feel really good about being swindled.
These guys really helped me out with my bumper after i showed up here randomly post an accident— and they didn’t charge me.. we even tried to tip. So nice and super helpful
Autometrics is a wonderful repair shop. Honest and reliable, I gone to them for 25 years.
Great garage ! Fast ! Efficient ! Honest ! Our 2005 Chevy trail blazer is like new ! And safe ! Alfredo, Victor +... all other mechanics did a fantastic job!Well established, curtious & Professional !!!😊
Automatics has been serviced my daughters car for many years. After I moved to California six years ago I have gone to them to service my car. I take my care to them every year to be serviced. People who run Automatics are honest and I can trust them to tell me what need to be fixed and get them fixed ahead of time. Their workers do excellent work. My car is ten years old and by using their services it has not broken down even once in the past six years. I live in Walnut Creek but I drive to Berkeley to have my car serviced.
This guys are very knowledgeable, and they know what are they doing, I was helped specially by Victor and he was very professional and Helpful, I wish I would’ve found this place before. Highly recommended.
We take our personal car here as well as our work truck. These guys are quick, honest and know their stuff. I was really impressed when a couple issues got diagnosed on my older Prius and the guys there were really honest about what needed to be done and not done. Their prices are fantastic and the wait times are not bad at all! They are a great shop!
The communication is first-rate from the initial phone call to the post-work explanation of what was done, why, what was not done and why. The texted detailed inspection with photographs was understandable and made it easier to decide what to do and what to wait on. Im a satisfied repeat customer and always appreciate the first-rate work and fair value.
This is my go to neighborhood repair shop! For some reason, my area has a TON of auto repair shops, but this one is so nice and friendly and helpful. Its really the next best thing to having a mechanic friend in the family. Theyve helped me so often with big, small, or embarrassing things, and even if I cant articulate what I need help with, they can always figure it out.
These guys are amazing!!! Great service and great prices. They had my car done same day when the dealer told me it would be 3 weeks including waiting for the part. Saved me a bunch on the rental car alone.
I am the 57 year old son of an old school, pre-computers mechanic from Detroit and Alfredo and Victor are the real deal. They are honest, thorough and always on the look out for the lowest cost high value solution. I am pretty sure they dont know how many times I have recommended them and each time the reports that come back are excellent.
Victor and Alfredo have been looking after our cars [and us!] for 13 years; We feel very lucky to have found them. Trustworthy, thoughtful and good at what they do.
These guys are top notch. I have been getting my car serviced there ever since I moved to the Bay Area in 2010. Very trust-worthy and dependable. Thanks Alfredo and Victor!
Used to be great. Friend had to take car back three times and they kept messing up the repair. I took my car in for a test drive (free elsewhere) and they charged me a lot of money, lying that my wife had approved it. They had never talked to her. They hired a relative and have two owners instead of one...must be increased financial pressure. And the transmission rebuild they told me I needed didnt need to be done at all.
Really nice people with really good skills. They did good work (even work that can get extremely annoying like changing a gross-looking 30 year old oil cooler) on my 1988 RX7, has been running super reliably.
During this crazy time bring your vehicle to Autometrics and support our local businesses. These guys, their mechanics need the work.
My wife an I have been going to Autometrics for more than thirty years. We have purchased cars from them and had them repaired, always with satisfaction. The (new) owners (Victor and Alfredo), former mechanics under founder John Hafez, have always met our needs on time, complete, and always with our safety in mind. We consider them part of our team of professionals who take good care of us.
Alphonso was very helpful when I stopped by to discuss my problem (faulty headlight), and he explained possible outcomes and costs. I brought my car in the next day, and Alphonso fixed it himself, fairly quickly, and explained what had been at fault, how he fixed it, and showed me the part which he replaced. I couldnt be happier.
I will agree that the service was good, I appreciated how responsive they are via text/phone/email...but once the issue is diagnosed ($150 - they waived) I was billed for 2 hour for a total of $400 not including parts.
Quick, efficient, personable. I didnt have an appointment but had a side-mirror that needed replacing. Autometrics performed the job without a hitch!
Outstanding diagnostics on my 2007 Toyota Tacoma truck which led to a very reasonably priced 125k service. The truck runs perfectly now, smooth as could be, thanks!
Been a loyal customer of Autometrics for over 30 years. John took care of my VW Bug when I was single and had just $300 in the bank. Today Alfredo and Victor and their marvelous team manage the three cars we have between myself, my aging mom and our adult children. They not only get us the quality repairs we need, but are really my advisors on new cars and planning expensive repairs.
Solid quality repair for your import.
I think is overpriced. They are good but the labor is expensive.
This was not my experience, but my son say that they are great and thats where I need to go.
Very friendly and professional guys. I am a customer for life!!!
Great service!
They are always friendly speak Spanish and are very professional