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Walgreens
343 Springfield Ave, Berkeley Heights, NJ 07922, United States
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Walgreens
Comments
Pe
Review №1

Slowest drive through line it seems like line never moves

Di
Review №2

Best store for anything you need. Most importantly, Michael is the highlight of our store. He remembers everyone’s name, asks about my job, my son, and can help you in any way when he is there. I’ve never had any issues here. Sometimes pharmacy drive through is busy, but going inside can help. I’m so thankful this store is not one that has been chosen to close.

Mi
Review №3

Pharmacy staff is rude and unprofessional

Jo
Review №4

The woman named Amanda in charge of the pharmacy is the most helpful person I have ever encountered in a store. She went above and beyond to make sure I got the best use of my coupons and was so pleasant with a smile on her face that would make the world smile! Thanks for all the help Amanda!!!

An
Review №5

They continuously contact my former doctor to try and refill prescriptions. I cannot get automatic refills, because they don’t go to the right doctor. No matter how many times I explain the situation nobody listens.

Sa
Review №6

Five stars. One word: Michael. Those who live here know what Im talking about.

Je
Review №7

Just pick up my medicine from this Walgreens. There is no one else in drug department. The employee was showing unfriendly attitude to me for unknown reason. It’s around 9am and there is near zero customer. How can the employee showed attitude when there is no urgent load?No wonder the average rating is not too pretty.

Al
Review №8

I LOVE this store. They are discrete, non-judgemental and have wonderful customer service. Ive had power trip issues in the past where pharmacists insist on asserting rigid rules just to be able to control the situation. I have never experienced anything like that with this crew. Every person I speak with is kind and 100% rational.

Mo
Review №9

Every time I come to the drive through I get left waiting for at least 15 minutes before someone acknowledges my existence. This last time I was told to ring the bell. Maybe someone should put a sign to ring the bell isnstead of hoping you’ll see it while looking down from your car window!

Da
Review №10

DO NOT GO HERE FOR ANYTHING! So I use the photo center here to develop my pictures for my Kodak camera. I went in on December 8th. The girl at the counter told me she would send them out and my ticket I kept said to come back on December 15th to pick them up. Long story short, I spoke to the “assistant manager”, Gloria who was trying to assist me. When I told her I spoke to just about every employee at Walgreens she laughed in my face. She did not once apologize for how long this process was taking. Richard was assisting me the most, actual manager, and called me about when to pick them up. So I went in on January 24th and FINALLY they were ready. Richard told me on the phone that an employee sent it to the wrong photo center. I picked them up and Gloria was there, miserable as usual. Richard gave me 15% off which I appreciate but it only took off $1.50. I nicely asked Gloria if she had a photo coupon or something and she immediately said no. She did not even look around or offer me something different. Clearly, she doesn’t know how to interact with customers and I was a very loyal Walgreens customer so I will not be returning for anything. I still had to pay $14 for my pictures that I patiently waited on for almost 2 months! DO NOT GO TO WALGREENS, HORRIBLE CUSTOMER SERVICE!

Dr
Review №11

The worst pharmacy. Save yourself the aggravation. Not only did they mess up a prescription in the past but i dropped off a prescription they said itd be ready in an hour I know how bad they suck so I gave more time went back and they DIDNT EVEN START IT. Than they said they had to call the doctor. Not using them anymore. Its a joke.

Sy
Review №12

Always have a great experience here! Walgreens products are varied and useful, and the pricing is consistently good. The pharmacy staff is quick, pleasant and helpful whether we go through the drive through or walk in. And I love their selection of chocolate!

LI
Review №13

They are informative.. helpful.. and never ever lose control even though sometimes I can get on peoples nerves asking the same questions over and over.. I switched to them about 5 years ago and I never plan on switching again..

Kh
Review №14

Im a kid so ive got 2 people to shout out, my man michael, best guy ever to work at that place, dude is always nice and chill, and friendly. and then joshua, my man in high school working on weekends you are awesome, 5 stars

Ma
Review №15

15 min waiting behind a car to pick up my rx is not acceptable. Do you have a drive through window rule ?

IV
Review №16

Best store ever. Super clean and the employees are always so friendly. I go at least 1 a day even just to buy my milk.

Su
Review №17

This is a very clean store, with plenty of good products. They have very good service. But, as with all pharmacies, some items are overpriced.

Jo
Review №18

Well stocked and very clean. Helpful staff.

Ca
Review №19

What happened to the pharmacy use to be great waited 15min at window to drop off script told to come back in 30 to 45 min came back 45 min later they didnt even start it had to wait some more the meds were for my kid just horrible

Ma
Review №20

Apparently it is too difficult for the people working in the photo area to cut your pictures to the actual size that you ordered. Instead, they do an approximate job so that you can then spend half an hour at home painstakingly cutting your photos to the size that will actually fit in the frame. Guess you have to be a special kind of idiot to work there!!!

Mu
Review №21

Great! Get all my medical necessities here! Superb!

Ra
Review №22

Stood there in front of the cashier and manager for 5 minutes while they tinkered with their cash register. They did not acknowledge my presence and did not offer any explanation for keeping me waiting. They did not even look up when I left what I had planned to purchase on the counter and left. Two rude employees who did not care in retail- has not happened to me before.

Ke
Review №23

Pretty good, staff are nice. Pharmacy line can be a little slow at times.

Gr
Review №24

Thank you for saving my life

Pa
Review №25

Worst pharmacy in the area they have horrible attitudes

Pa
Review №26

Friendly and helpful

Am
Review №27

Don’t go there for your prescriptions. My mom had a prescription called in and we waited for more than a day for it to be filled. First when I went there, they told me they haven’t checked their messages (which had been almost 3hours since the prescription was called in). I then called more than 24 hours to check the status. I was then told the prescription was on hold. When I asked the person on the phone when it meant. She told me she doesn’t know. My mom has been waiting for this medicine for more than a day and she has been miserable. Do not go there for prescription unless you want to wait for more than 24 hours for it to be filled.

Information
9 Photos
27 Comments
3.2 Rating
  • Address:343 Springfield Ave, Berkeley Heights, NJ 07922, United States
  • Site:https://walgreens.com/locator/walgreens-343+springfield+ave-berkeley+heights-nj-07922/id=7969
  • Phone:+1 908-464-2095
Categories
  • Beauty supply store
  • Drug store
  • Convenience store
  • Cosmetics store
  • Greeting card shop
  • Perfume store
  • Stationery store
Working hours
  • Monday:7AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:7AM–11PM
  • Thursday:7AM–11PM
  • Friday:7AM–11PM
  • Saturday:7AM–11PM
  • Sunday:7AM–11PM
Service options
  • Curbside pickup:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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