Have brought many clocks to them for repair. Each one is running great since .They take a while like 2-3 month cause they have so much business but stand by there products and repairs.

Technically excellent. However cost of service seems exorbitant.

Excellent service and help from Klaus and the other staff. They got my grandparents wall clock working for me again. I hadnt heard it chime in at least 10 years. Getting it working again meant a lot to me and my family.

We bought a grandfather clock from them around 20 years ago and just love it. Whenever it needs service we call them. They are always on time, courteous, and fix everything correctly the first time.

Weve had our clocks fixed there for 20 years. They do a great job and the store is a wonderland for clock lovers.

A lot of really beautiful clocks. Would love to get a grandfather clock someday for my house.

If you are looking for a beautiful clock to purchase or need repairs done to your clock this is the place to visit.

Went in with a friend to drop off a clock for repair, so many cool clocks to look at!!! Ended up getting a cute robot clock made out of old bike chain parts, from germany. They have a clock for all budgets. Staff was very friendly. Parking downtown right in front of the building, open saturdays untill 4pm. The gentleman behind the counter gave me 10% off my new clock. Thank you!!!

My husband worked at Suurban Clock & Repair.It was great place

Dropped off a few watches and a wall clock to have repaired. Told it was going to be 2 weeks. Called after 2 weeks and was told they lost my tickets and will call me back. Received a call back and said it was going to take another week. Again after waiting a week without communication, I called to to find out it was going to take yet another week. Understandable if work gets backed up but the lack of communication with the customer was poor. Still waiting for repairs to be done.

I always love going to Suburban Clock! The clocks are gorgeous. The service is beyond the best!

Tried to tell me an old manual mantle clock was worn out and couldnt be repaired. Tried to sell me a $200 quartz movement or another clock. 3 months later the clock maker who was overhauling my 1800s grandfather clock fixed it by turning the movement about an inch (at no charge). Has worked just fine since. Ripoff much? Completely dishonest business.

Clock was ready sooner than promised! How often does THAT happen? Guys are a little gruff, but I didnt go there to get a grandpa, just needed my grandpas clock fixed. They did what j expected, not cheap, but not unreasonably expensive. I definitely recommend Suburban Clock as a skilled and trustworthy business to patronize.

Great place to find interesting clocks and get your clocks serviced.

I brought them 2 different clocks on 2 different occasions recently.Klaus,who I believe is the owner looked at them and told me they were not fixable.said parts were no longer available.I said bummer.I than took both clocks to Eberts in Norton and she is fixing both of them at a reasonable cost.SO THIS PLACE JUST LOST MY CONFIDENCE AND BUSINESS.I WOULD NOT GO BACK.

Nice shop an staff. Got my Christmas shopping done.

Im still waiting for my piece for grandfather clock. They said six weeks. So that was August and I still dont have my parts.....its November

My wife & I had our grandfather clock repaired by Suburban. The repairman, Clay, was very knowledgeable. He explained everything he was doing during the process.A week after the repair Clay had to come back to make a minor adjustment which was done without any hassle The service was exceptionable I would highly recommend this company if you need your grandfather clock repaired

Always a great place to take a classic time piece for repairs.

Very helpful and friendly. We were picking up a clock for a friend. They showed us how to operate and maintain it. Even offered to carry it out to the car for us.

Very friendly and listens to what you want done. Excellent customer service.

Very friendly, knowledgeable and helpful. They can fix your grandmas old antique clock. Or you can find an heirloom grandfather clock or cuckoo clock for your family. Plus many other odd and unique clocks. They have big clocks and kids clocks. Stop by and look, make sure its near the hour. Youll be amazed. Worth the trip in. (And yes, Dicks bakery is next door with their famous date n nut cake.)

Great little store. I like to go there just to look around. Their repair guys are skillful and honest.

Nice people and good prices,and great clocks

Keep our ancient stuff running. Right now, service is backed up so be patient.

Ignored when wanting to talk to service, salesman said he would get somebody from the back in service but nobody ever came. 30 minutes later I left.Went online and got answers from another company. Its cool no hard feelings I got what I needed.

Beware Ripoff EstimatesAntigue clock suddenly stopped working. Took to Suburban Clock for estimate. On delivery of clock, noticed and pointed out loose screw in clock case to staff there. Left clock for them to review and make estimate. A week later, informed that clock needed total rebuild and new main spring at estimated cost of $400. Retrieved clock. Noticed that clock had not been checked prior to estimate (screw would have to have been reinstalled). Installed screw myself (one minute). Clock now works great again.Beware of ripoff estimates at this business. As non clock makers, customers are quite vulnerable to up charged estimates.Addendum, re owners response.The comment above is not a complaint regarding repair prices. The issue is that a full and unneeded overhaul was quoted without anyone ever examining the clock. The owners response sadly avoids the issue and tries to re characterize my comment.

This place is just about one of a kind. Good luck trying to find someone else that does what this place does.

They where very helpful and knowledgeable and they have a great supply of every clockwork around, would be a place to go just to seeall the different types of clocks

I have brought many clocks in for repairs over the years. The quality of repair is superb. I have never had to bring a clock they have repaired back in for service other than a routine cleaning and oiling. Many family heirlooms are still providing me joy, happiness and continued memories thanks to Suburban Clock. I just today dropped off a cuckoo clock for repair that holds a very special meaning to me. I know it’s in good hands and when complete will offer me many more years of service! Places like Suburban Clock are a dying breed and I’m glad I’m able to find such a place so close to home!

Always helpful. Great to do business with them.

Dropped four clocks off one still working and gorgeous. Since I was a teen my parents spent a fortune on numerous clocks for decades. They wouldnt give me anything. Should have kept the curio.... they were like white on rice but... will never return. Very disgusted.

I love this place. They repaired my Dads grandfather clock and now theyre repairing a clock from the 1860s or so.

Really nice shop. Had a nice selection of clocks in the room I was in. I believe there was another room.

Klaus fixed my late mother’s music box which is of sentimental value. His charge for fixing it was very reasonable. I am sure I will think of my mother when I play it.

These kinds of places still exist? Old and new clocks, complete clock repair and service. Best clock place!

Great place. One of the best places to see a lot of clocks. I love going there and they are great to deal with.

Great service at a fair price.

Got old mantle clock repaired. Good service, love the clock.

Super knowledgeable staff old world and new world clocks and watches too excellent quality

Great people great selection

Great people.. fast service

Really nice.

Best clock repair.

Absolute terrible service - watch out, the head repairman tries to sell you a new clock rather than fix your clock. He asked me how old my clock was, THEN told me clocks dont last that long. He tried to sell me a $2000 clock instead of getting my clock fixed for $200. Then he took my clock in to get an estimate but after 3 weeks, he never called so I took it back. Ill find somewhere else to fix it.

If a battery clock or any style clock, this is the place to take your clock if you need a repair. Not many offer this type service but Suburban does with dignity and respect. Thanks for being there in my time of need. Thanks, Sal

Great place, so glad their here.

Unique setting. Huge selection of clocks.

Everyone should go there in Cleveland

They are the best.

Nice store and a lot of selection

Had what I needed very friendly

Very friendly and helpful

Life savers

My dad works and is the boss 😋

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They have a lot of variety of watches