How many times have you gotten a bill for automotive repair and said thats all???? I did today. I prefer to do business with locally owned business and this is definitely one of those. Shop manager was great and met the owner Steve and his wife. Great people. Cant say enough good about this location. Will definitely be back. Fair price, great service, great people.
I would recommend this place to anyone. They were friendly and did a great job on my truck! If you need a place you can trust to work on your vehicle this is the place to go! They went above and beyond for me and the price was amazing!
Great place for auto services! They were very friendly and professional to everyone who came in. Helpful and honest, didn’t try to rip me off, in fact they did the opposite. Thanks to them my vehicle is back in great condition! I definitely recommend Midas at this location!
Outstanding Custer service, very clean restroom and comfortable waiting area.
The last few weeks everything that could be going wrong with my dodge Durango has been. Called midas and talked to Kevin and he told me bring it in and hell take care of it. Every time its been in the shop he calls me to let me know what the problem is, how much its going to be, and how long itll take. Each time has been extremely professional and urgent as I use my vehicle for deliveries. The whole team over there does outstanding work in a timely manner! Would highly recommend anybody in the area to use them for vehicle repairs and maintenance, even if its just an oil change.
I have zero. Absolutely zero complaints. This place does astoundingly good work for a fair price. I can not explain enough how much I recommend going to these kind and helpful people. I had them do multiple things on my project 86 c10 and once if not twice when I was up there they found a minor exhaust leak and wouldnt let me leave until it was fixed right. I quote Kevin one of their head techs I believe when I say this I cant let you leave with it like that, it wasnt done the best it could be so I cant let you leave until I do it the best I can, I see no purpose for not doing a job right the first time Kevin was so very kind and helpful and I would recommend him highly. He did an amazing job on the things I personally couldnt. Thank you Midas and thank you Kevin!On a completely different note. I love the fact that they do not require mask for employees or costumers. I for one greatly appreciate their decision to not enforce this! Round of applause for Midas!
Excellent work done here. Honest assessment of your vehicle every visit. Knowledgeable staff.Great prices and efficient.
Good service and got my oil change. I asked them to rotate my tires and they didnt do it. They said I needed new ones but I figured theyd still rotate. All else was well.
Did a great job at a great price.Thanks
They are very friendly fast working and very good people had a very good experience at Midas thank you -
Got me in quick short wait time and saved me money. I love this place.
Great customer service. They got my tire repaired fast. Will definitely be back in the future!
Were very fair on price and went above and beyond to get the labor done correctly. Only thing they could have improved on is I had to call to get updates during the day.
Great and fast service. The only complaint I would have is the price. Great place, I would recommend.
They improved significantly. From waiting area to customer service. However, they are usually very busy so I suggest making an appointment.
Very quick and professional.
Went to repair headlights, hose leak and valve cover. Waited 6 hours just for them to not fix my lights. And my car was still overheating come to find out my head gasket was blown. Coincidence? No but this company will be hearing from my lawyer for negligent and faulty repairs.
I like going to Midas they are very good on fixing your vehicle that you bring to them.
Great shop best service
Great staff always friendly. Best place to get oil changes.
I love these guys. Eric and Kevin rock. They do good work and they always make it right. Highly recommend them.
Always very nice
The guy that works the desk in the waiting room tells you cool stories.
Great people here! Dont forget to make use of their Free Brake Inspection!
Very good place to take your vehicle ...friendly people who really know what they are doing!
Great all around. They’ve got great knowledge, prices, and service. Zero hesitation to come back here again. They’re willing to go the extra mile, oftentimes free of charge. They also get you in and out quick if there is an available mechanic.
My wife had my car she thought it broke down I thought she lostt the muffler. I took it in and within half an hr it was done it just needed a new clamp. Best part. NO CHARGE thanks guys
Kevin is the bomb!
I asked for a synthetic blend oil change from this location, and was given a full synthetic oil change. I was told that I had to pay for the full synthetic, despite not asking for that service. When I called the next day to talk to the manager, he was very rude and unwilling to give me the difference back between the full synthetic and the synthetic blend oil changes. He talked down to me, and did not even allow me to explain my side of the story. Further, during this current pandemic, he stated on the phone that he does not follow the mask mandate guidelines in the waiting room. This is unsafe to the surrounding community as this is one simple thing he could be doing to help slow the spread so the hospitals in our community do not get overwhelmed. I am very upset with the service that I have received and the attitude of the employees at this location. I highly recommend that anyone considering this location go elsewhere. This place does not deserve your business.
Service was excellent had a problem and they went beyond the call. Of duty. Great place to deal with..😃
Super helpful staff. I came in with a very short time limit and they were able to get me in and out really quickly.
Great place very friendly and helpful
I needed a headlight replaced. They got me in quick, and got the job done quick. Fantastic experience. Will definitely be back.
This place is a hidden Gem. Fast friendly service! This place definitely has a down-home feel still. Was almost like a step back in time. Great little place to get your oil changed or a new set of tires. I will definitely be back to get my oil changed or brakes worked on again. Thanks, for the fast friendly service. You went beyond my expectations of what a great mechanics shop should be. 😁
Excellent service! Honest people!!
My go to shop. Relatively new to the area and asked at a couple of parts counters to recommend a shop for a front end alignment. Both immediately replied Midas. Brought the car to Midas and the technician informed me that the tie rod ends had some play in them and he couldnt do the alignment. He explained it was relatively easy to do. So I took the car home and changed them out myself. Back to Midas the next day and they did the alignment at a most reasonable price. Have been back since then for an air bag problem and tire mounting/balancing. No pressure honest guys. I trust this shop.
Quality work and exhaust welds at a great price!
Friendly and fast service.
Great service. Great price.
No complaints, good workmanship, fair price. My only complaint is that I booked an appointment a couple days ahead, and it still took most of the day before my vehicle was even started on. Still, can’t argue with the quality of the work.
Prices are good but over an hour on a simple oil change
They changed our oil, rotated tires & checked our vehicle from top to bottom. We had a plastic part which had been damaged & they repaired it for us at no additional charge. Excellent workmanship and complete transparency in their business dealings!I am planning to have all future repair work done here!
Great knowledgeable staff! And fast service!
Been here a few times. 2/3 times, my issues were so small, they fixed it for free. Definitely will be going back here.
I went for a simple mechanic job and when i got my car back merchandise inside the vehicle was stolen. Not a good place to work with.
Pos..nuff said
I brought my truck in several months ago to get the muffler repaired, after just a few months I noticed that the noise was coming back. I looked at the muffler and it was about to fall off the truck. I called them and they said to bring it in. They said they would take care of it. It took almost all day, but they replaced everything brand new. I thought they would charge me, but they did not. I am very satisfied with their customer service.
If youre looking for a no-nonsense, classic garage for everything from minor mechanical to more involved work, these folks are GREAT! Ive been coming here for years and theyve never failed to take care of my mechanical concerns.
Everyone that works there is awesome couldnt ask for better service
The gentleman at the front was friendly and down to earth. They were busy, but efficient and did a great job on my brakes. I will definitely return in the future for any other issues.
Always the best place to go.
I first encountered the Bentonville Midas location on referral as I needed a tire repair. Ive been loyal ever since. Replaced all four tires, oil changes, break work. Theyve been dependable, reliable, and as a woman, I appreciate that they treat you like a person. Eric always makes me laugh while I wait.
I dont no what people are complaining about I take the company vehicles down there all the time they get me right in immediately and get the job done and very friendly people
Theyre do a great job, theyre pretty fast, they have a great location... Best of all theyre honest! I hate car problems, but Im glad theyre around to help out when something happens.
Great people,comparable price, timely, very accurate when pricing,will always communicate when cost may change and they only reccomend whats needed. Great place
Great service
Great service.
I had left my emergency brakes on while driving and was concerned about damage. They inspected the brakes quickly and were very friendly. There was no damage and they didnt charge for checking!
Went there to inspect a car, everything was great, but left with broken struts . Disappointed!
Great customer service!
Avoid this shop, many other cheaper, faster and friendlier shops in the area.
Absolutely A plus service! Would recommend to anyone. The starter on our car went out today. I called Midas and they drove to my house to check out the car. I had it towed to Midas, and they got it fixed in less than an hour. They even stayed a couple minutes past closing for us to come pick it up AND at an incredible price.
The Nissan dealership tried to take me for 100$ for a 5min trailer mount task the men at Midas did for free. I am grateful for Midas. I wish for them prosperity and will do business with them in the future.
Well, basically, every time I go there I am surprised at how customer-focused the mechanics are, especially Kevin and Chris. Chris was able to find a tiny leak in the air intake and pinpoint exactly what I have to replace. I was impressed with Chris. Also, great customer serviceAlex R.
The mechanics went above and beyond helping me with my vehicle. Great service at a great price. Highly recommended!
Service: Front end alignment & oil change. I went back the next day to get a part installed they had to order. Check engine light indicated O2 sensor. They worked on it for 3-4 hours attempting different combinations and still couldnt get the light to go off. The guys didnt charge me at all for this since they couldnt fix it.Pleased with their service & hospitality.Everyone was honest and very nice while I was waiting. I will definitely be back for more vehicle services in the future. I am thankful for Eric (front desk) and the guys in the shop for taking care of me.
Awe man!!!! Dont waste your time or money with these people. The big man behind the desk and the lil guy assigned to look at my truck were both extremely RUDE jerks!!!! And that is putting it nicely. The mechanic kept yelling at my daughter and myself, talking to us like we were mechanics and when he asked the guy behind the desk if he should write the items wrong down on paper or just tell us, the guy said just tell them, no need to write it for them!!! What???? Excuse me??? How about a print out like the professionals do?!!!? When asked to write the items down as to what was wrong with my truck, he grabbed a nasty, dirty, used envelope and scribbled a partial list on it and shoved it at us. They were VERY UNPROFESSIONAL!!!! I wouldnt send a snake or my worst enemy, to them 👿
DO NOT GO TO MIDAS! I had an appointment scheduled on a Friday for a timing belt replacement a couple of months ago. Was told when I scheduled that they would have it done by the end of that day. They didnt get to it until monday the next week and wouldnt have gotten to it then if I hadnt stayed until after closing.A week later, I had to take it back in due to them not properly tightening everything after they were done.I now have had to replace an alternator, water pump, and serpentine belt and the pulleys because they had not tightened the pulleys properly when they were done. It has costed me and extra $800 in repairs because of their mistakes.Never going back.
Came in for an inspection and although that went fine, the low rating is for the unprofessional-ism of the receptionist behind the counter who would make rude comments about certain customers as they came and went. I noticed this as I waited for my vehicle. Rude on the phone as well with people that would call. Just didnt seem to care about those people who came in to get their car serviced. Because of this, I wouldnt recommend coming to this location or maybe even Midas altogether. According to other reviews on here, it sounds like others have had an issue with him as well.
Wow, what a sorry excuse for an establishment. I own a shop locally, fixing up jeeps. I brought a section of rusted exhaust pipe to them to replicate, on a Friday. The employee, that I will leave nameless, told me it would take a couple hours to do it up. One day shy of a week later, and several excuses, I went to pick up my section of exhaust pipe that was surely done by then, and ended up leaving with the same rust i went it with, because they had nothing for me still. My gut said to go somewhere else, I should have listened to it. There are plenty of other exhaust shops in the area that are willing to help out other shops.
So i went in last week at 730 am and he said half hour wait but it was much quicker. I needed a pedal adjustment not a big job but stressful for me and he fixed it very quick and sent me on my way. He was very friendly and I felt relieved.
The latest thing that I brought to Midas was my sons car. They replaced the water pump and flushed the heater core. They are ALWAYS fair. They never try to up sale me and tell me with honesty if I need something or not. I have brought my vehicle here for years and totally trust them. If someone else says I need something, I first check with Eric and his team. If I REALLY need it, they will tell me. Likewise, even if it means more money for them, if I dont need it, they will tell me. Midas does more than just brakes and oil changes. I highly recommend them!
Awesome service at nominal price. Having coupons is added advantage
Ive noticed bad google reviews but I did have a good experience, albeit after two trip back. 3 years ago, they replaced brake pads and I had no problems. I figured it was time to check pads so I stopped by to have them check it out. Pads were still good but need rotors re-surfaced so I paid $180 for that. 2 weeks after that, that was squeaking when braking. Took car back to them and they said one of pads needed adjustment which was done free of charge. A week later, it started squeaking again, took the car back again. This time, they replaced all rotors and brake pads free of charge! Go check the price on that! If you deal with them properly, they will take care of their customers! They will continue to get my business!
I absolutely looooove these guys! They have never tried to rip me off or con me (I know engines, so I can tell)... matter of fact, they have fixed tiny issues needing only a tiny amount of lube on my daughters car and didn’t charge her a dime. Most mechanics see woman as easy targets, not these guys. They treated her totally right and i’ll be a loyal customer forever now.
Waited half day for brake job to be done cost over $1000, brakes squeaked like a crying baby when coming to a stop. When back and they said there was a rock in the brakes. The brakes were quiet until it rained a couple days later, brakes started quicking again. Bottom line, save your money and go somewhere else period. They use cheap parts and on top of that installed brake backwards and they wear out too quick. Cost another $450 to fix the problem they caused!
Very respectful great service
I trust midas for everything! Ive been taking my vehicles to them since 1999. They never lead you wrong and wont tell you that you need something if you dont. Great prices.
Pulled in with the check engine light issue, Eric sent a gentleman by the name of Robert to come look and check the code, pop the hood, phone we had a couple loose tubes in there from a recent repair that was done at a different dealership and Robert was able to fix it cleared the code and have me on my way in about 15 minutes… Fantastic service
Big Erick is a good family man and a good all around person
Nice and friendly place to do business and they finish the job as fast as possible
Fixed me right up. Dropped my car off before work and picked it up at lunch. No hassles.
Eric, Kevin, and their team have taken care of all of our personal and business vehicle needs for years. I cannot rate them highly enough. If they cant find a problem, they dont charge me. When they do find the problem, they make sure it is done RIGHT before charging me. If they cant fix the problem (such as needing a new transmission), they find me the most inexpensive, high quality person to do the job, and send me right over. Ive never been disappointed in their service or prices. They have gone over and above for my family countless times in the last 10 years.
Of Midas Kevin and all the guys are amazing
They’re convenient and reliable. Had an unfortunate situation where they installed a faulty part, admitted it was faulty but wouldn’t fix for free or even at a reduced rate. Still every other interaction has been good to great.
Very knowledgeable staff. Quick turnaround. I will go there again.
I took my car here thinking I would need to have the brake pads replaced. Come to find out, my whole brake system was shot, along with a lot of other issues. The guys here told me exactly what was wrong and how much it would cost me, they aptly suggested it would be better for me to get a new car ASAP rather than trying to charge me to get everything done, they gave me a quick fix to get me home safely and they did it all for free. I appreciate their help and honesty so much. Chris Morrison was one of the guys who helped me, and I value his service greatly. Because they warned me of how dangerous my vehicle was, I went and got a new car immediately and Im happy I did. I will come here for any work I need in the future.Thank you, Midas guys!
Very friendly and helpful. They stopped what they were doing to build me some new exhaust pipe for the limousine. Thank you
I went to Midas for a simple headlight change and never received worse service. I would rather wait at Wal-mart. They werent busy and they fixed it fast but the customer service is HORRIBLE!!!!!!!!!!!!!!!!!! I was surprised they didnt try to up sell me but all the people there had less than good attitudes. It was sunset and both of my headlights went out and I was in a jam. My mechanic was already closed for the day, next time Ill wait for him to open back up. I told him that he didnt have to be rude and he very sarcastically told me that he was sorry. I then told him that his sarcasm was not appreciated and that I would tell people not to go there for anything. He said go ahead, he didnt care. Seriously? Blew me away.
Very friendly and didnt charge me for something I didnt need. Try getting that type of customer service from a dealership! Very satisfied and highly recommend!
Fast friendly staff
Very busy and would suggest an appointment if you dont have time to drop off your vehicle. Have been going here for years and they always do a great job and cheaper and better than WM.
If you need an alignment on your car your better off doing it yourself.
I wish I could give this place less than a 1 star. Dont be surprised when you take your car in for an oil change and tire rotation and it leaves with parts broken on your car. Also, dont be surprised when they dont tell you they broke parts on your vehicle. The best part, when I took my car back their excuse was those parts break off, you need to talk to your car dealership.My friend took her car the same day for an oil change and get a belt changed. Now her car leaks oil and her A/C has stopped working. That also wasnt their fault.
So helpful and affordable.
Excellent work and customer service.
Great place to get expert advise on automobile repairs estimate and get it done right.
Honest, hardworking, knowledgeable and personable. Glad my friend told me about this place. Will continue to go there .