I live out of town and was told my vehicle would be ready on a certain day so when that day came I took time off work and drove over 2.5 hours to pick it up. When I got to the shop it turns out that my vehicle was not ready and they didnt even have to part in stock. I was never told this. The advisor was rude in his explanation of this and seemed to be annoyed that this had happened. I am very frustrated about this because they had over 3 days to get the part in and change it out. It is a very simple phone call to make to let me know that my vehicle was not ready. If i would have gotten this call I would be putting a 5 star review up but instead I am giving them a 1 star review. They are getting a 1 star because they are loaning a rental car to me for no charge.

Always the Greatest Service and People!

They did not bother to address the problem I told them about when I brought my car in. I spent around $800 on the high mileage maintenance, but immediately after their service my belt started squeaking and my battery died. It seems they spent the whole time working on the ridiculous quote for new tires.

Amazing staff and service. They called with updates, answered all of our questions, and were helpful and friendly. Couldn’t have asked for better work. The car looks beautiful!

Went in prepared to have to walk away, but then we met Rick Jones with a smile on his face. My husband kept saying be prepared to walk. I agreed There was no way we were going to be able to afford the car we wanted . Rick listened to us and showed us what we could purchase with what we were willing to pay. We were prepared to have to Haggle, instead we did end up walking away with a car I never dreamed I could afford. Rick is a great person to buy a car from. He is very personable and you get to know him and are very comfortable. Everyone was very friendly at Landers and it was actually not stressful.. I would buy a car any time from Landers and ask for Rick Jones. If he is busy you wont be sorry if you take a few minutes to wait for him. THANK YOU RICK JONES.

Was pre approved before we even drove there., brought our cash and trade. Was turned away in less than 2 min. Didnt even try or nothing just bye falecia

Terrible service experience. We purchased a Nissan Armada and we have faced SO MANY problems with the car and they cant find the solution and not friendly to find any ! very very upset.

Called to ask service a question and immediately got sent to Nissan Roadside service. Not what I wanted.

I didnt like the person who gave me quote attitude he didnt seem like he wanted to help me