Extremely unprofessional install.If I listed everything that went wrong this would be too lengthy of a review. But I’ll ask a few questions: is it too much to expect to have your family, your pets, your hard wood floors, your interior wood trim, and your furniture protected when you have cracked tempered glass replaced? Too much for the installer to apologize for slamming a door as he went out which caused the other glass door to shatter inward into the house? Or when he was asked if he expected that to happen for him to be mostly unresponsive? Too much to expect a warning to protect people and pets in the area or to fully protect the floor, if he did slam the door on purpose? To expect a clean up of the glass before placing a ladder on the floor ( I literally dropped the broom and pan in my hands when I came back into the room and saw him do that)? After a call to the office to report what was happening, things went further downhill. Think twice before using this company.

My parents have used bentonville glass twice now and will be looking for someone else in the future. the latest window replacement was somehow misunderstood by either the office or someone else. they needed two full windows (top & bottom panes) replaced because the windows were fogging in between glass and you couldn’t see out of them. the wait to get the work done was longer than desired. when the man finally showed up, he only did one pane from each window. my mom questioned him and he said that’s all that was ordered, although the guy who did the measuring, measured for both full windows to be replaced. the office couldn’t figure out where they went wrong or what happened with the miscommunication. so, my mom had to wait again for more windows to be ordered and to get on the schedule. after the other two panes were finally replaced, my mom received a bill in the mail, although she had already given a check to the man who did the work. she called the office to find out why she was being billed and the office lady was very rude when my mom asked what happened to her check. my mom was told the check was probably left in the truck or on a clip board or something. EXTREMELY unprofessional. when paying hundreds of dollars for a service, it would be nice if the service provider could at least be responsible enough to keep track of the check.

Bentonville Glass has tinted three of my vehicles and all of them have not had a single issue. The older vehicles tints still look brand new considering 7 years of abuse. Bentonville Glass also did a custom fix on a screen/window for my front door of my home. When I came and picked it up I thought they bought a new one. The door is at least 30 years old and looks brand new, I am impressed. The front desk is constantly so friendly and knowledgeable. Overall Bentonville Glass is #1 on the top of my list of auto and home glass work. You dont find companies with the type of service they provide anymore. I recommend Bentonville Glass and will not go anywhere else as long as I live in the Northwest area. Thank you Bentonville Glass for your one of a kind service and comfort. Google needs to add a few more stars on your rating, about 8 or 9 total at minimum.

Bentonville Glass knocks you when your down. Having a hard time after being in a car accident and they fire you. Tried to work but couldn’t due to being in pain. No understanding whatsoever and they do not care about their employees.

These guys rock. I called and ordered a mirror for a project. They had it done in less than and hour, prefect fit.I recommend Bentonville Glass

If you want to take 4 days away from work for their mistakes, have no offers of compensation, and have the people on the phone talk down to you as if youre magically changing the size of your shower like its a rubiks cube... theyre a solid choice.Ordered shower glass June 24th. Paid half down.They came out mid july for the install and the glass did not fit. Mismeasured, and not by inches, by feet. We confirmed it wasnt the cutting companies fault and it showed the incorrect dimensions on the bentonville glass paper work.A week later they came back and installed again. Another pane of glass was mismeasured.August 19th they finally finished the install with the right measurements.2 months and multiple days of waiting for people to show up between the hours of X and X... all because someone couldnt read a tape measure.

The nicest people helped me size and order a large bathroom mirror. It was very near end-of-business on a Friday. I guess I expected some eye rolls when I dashed in the door just before quitting time, but I was treated like a favorite customer. Attitude is make-or-break in customer service, and these folks nailed it.

Great people. Quick service and good value for the money.

I have used this place for years and have never had a issue once, I have tried others before just cause they are usually pretty booked but I can tell u from experience it’s worth the wait to let these guys do it, u won’t be disappointed

Had my home windows tinted. Professional service, quality product at a great price. Cant ask for much more. Definitely recommend.

Best customer service there is . And they do a great job .

I did not visit them. The customer support is worth your penny these are experts when it comes to windows. They know it.

Had bentonville glass tint a classic vehicle of mine- which ended up being a lot more of a pain than originally planned- but they were able to makeIt happen. Nice people and do great work

They were very helpful in getting us the glass we needed in a timely fashion. They also gave us good information about other local businesses so that we could take care of things while we were waiting.

This is my 5th vehicle tinted by Bentonville Glass. I would never go anywhere else. I have had 13 vehicles tinted thus far and Bentonville Glass is simply the best.

I have had 5 different vehicles tinted here and wont go anywhere else. Great work.

Great people and good prices.

Looking good thanks to Bentonville Glass! Thanks!

They made what I asked out of mirror and glass. They communicated what they would do, how long, and cost up front. I appreciate knowing what I am getting into when it comes to something custom. They even had rounded edges on the glass which was safer and a nice touch without even mentioning it. I will use them again if I have any future glass projects.

We had window film installed on our front door and sidelights. Kyle was fantastic to work with wearing a mask, cleaning up all debris and very friendly. We would recommend Kyle and Bentonville Glass to anyone needing glass work.

They were professional, quickly gave me a quote and the timeline for when my door was to be finished.I was very impressed with everyone I came into contact with and I will highly recommend this company to everyone.

We had framless shower glass installed for our new shower. The installers were great. On time and very courteous. However, whoever was ordering the panels had issues with our order. The first time the guys arrived, they discovered the size ordered was incorrect (but the original measurements they did, they verified as correct). The second time they arrived, they discovered that one panel was not re-ordered. So, it took three visits to get the glass installed. But, like I said, the installers were great, and it looks beautiful, but it was a bit of a hassle, and no calls or ETAs from the office on those two times we had to wait.

Fast knowledgeable service

I have several window with broken seals. Thanks to BGI I can see the sun again!!Great service and VERY Professional! Thank you

The counter help here was very courteous and helpful. Not much of a showroom. They could put a little bit more in the showroom for customers like me to get ideas on projects.

A great bunch of people! Very friendly and they know how to make you feel at home! Also, they offer the best glass for the best price! I must also say, I cant stand to hear voices when youre placed on hold (just not easy to listen to). But I was placed on hold here at Bentonville Glass and I must say, for the first time I very much enjoyed what I was hearing! A very nice and pleasant voice that actually made me want to hear more! Amazing!A great company all around!

Got window tint on my 2015 Toyota Corolla 2 weeks ago. They took us on time and finished on time. The staff is helpful and friendly. Dustin Hughes worked on our car and was very personable and professional. Best pricing in the area. Great experience all around. Would recommend them to anyone. Just waiting to receive the warranty paperwork they promised.

Love this company, they did a gorgeous sliding shower door at my previous house for a lot less than I expected. They do basically anything to do with glass.

Bentonville Glass was great to work with. They installed new windows for me at my home in town. I had to be out of the area for work while they did the installation but I coordinated everything with my son-in-law and was very impressed with everything when I returned home. They did an excellent job and were very good at communicating with both myself and my son-in-law. I could not be happier.

Terrible experience. Took my car for tinting here and they ended up putting on it a way lighter film than I had requested after telling them what I wanted twice, once when I made the appointment and again when I dropped my car off. Then they proceeded to lie to my face saying that they put what I had requested, and to make matters worse, once I got in my car, it was filled with a terrible cigarret smoke. Worst experience I have had with a business in my 12 years living Northwest Arkansas. Avoid this business for window tinting and save yourself a big headache.

These folks have done several jobs on our vacation rentals. This is just another awesome job they completed for us.

Fast and Friendly service. I needed to replace some screens on my home and after considering a DIY project I decided to let a pro do the job, so I took in a broken screen sample and requested 3 new screens. They were very helpful and priced similar to doing the job myself. Perfect! Ordered the 3 screens and was surprised when the next day they called to say they were ready. Looked great, and they had repaired the broken screen as well. 4 screens for the price of 3. Highly recommended.

Arrived 15 minutes before my appointment to repair an auto windshield. They took me right in and completed the job quickly and neatly. They are courteous, friendly, and do excellent work. I definitely recommend.

Great service awesome people.

Great service.Always deliver on custom needs.

Bentonville Glass did a great job on tinting the windows of my new car. Made me love my new Jeep even more. They got me in super fast and they were done in no time. Everyone was very friendly as well. I would definitely recommend them to others.

Great people and very fast service. We were on a family vacation and they were our first stop. They got our vehicle right in and fixed our windshield quickly.

The staff from Bentonville Glass Inc are fantastic. I highly recommend them as they were very courteous and knowledgeable. They were great when they came out to our house to do work and I will be calling them again when I need more work done on the house.

Bentonville glass is fantastic. I was in a financial bind and had to have a mirrored closet door replaced recently. I opted out of the installation to save on money and they installed it for me anyway as a courtesy. Very good people. It was even done 3 days early. 10 stars.

This summer I had windows installed in my house. The work that the guys at Bentonville did certainty surpassed my expectations. Great job. Also awesome was the fact that the pricing was very reasonable and fair.

Very pleased with the work thank Bentonville Glass did for us. The job they did more than met my expectations which was awesome. Our cabinetry looks wonderful.

We have been working with Bentonville Glass for years. They are hard working people who always strive to meet the needs of their clients. I trust them completely because when they say they will do something they will do it one hundred percent.

I chose bentonville glass because of its outstanding star rating on google. I wish my experience would have ended with 5 stars. The people were nice and scheduling was easy. However, whoever was inside my car during the repair was a smoker and my car now smells heavily of smoke. It was so strong, I believe they were actively smoking in my car. My daughter has asthma and we had to air out the car (in the 30 degree weather) before we could put her in. The chip in the windshield is also much more noticeable now. It was a small chip repair, how did it go so wrong.

Overall Bentonville Glass did a fantastic job installing our windows. I was very pleased with how everything went and am still very happy with our windows. Many thanks you guys for your great work.

We called Bentonville Glass to have a door installed with short notice. They got our door ordered and arrived sooner than originally expect. Great customer service from door install to window tint. Highly recommend this company to others.

Very helpful staff, competitive prices, and quality work. Had my vehicles windows tinted by Bentonville Glass and the technician that was tinting the windows kept me informed and up to date and made sure I got exactly what I wanted/needed.

I have used Bentonville Glass Inc. for a ton of different services and I have no complaints. The staff is knowledgeable and I have had no problems. I highly recommend this company.

I have had nothing but great relations with Bentonville Glass. They are a fantastic glass company. All the work that they did in our home looks beautiful.

Theyre quick to deliver what you need worked on. The prices are competitive and the people we dealt with were polite. Will recommend them for sure.

Great job with my truck window tint

Bentonville glass has replaced windshields on two of my cars now. Both times I shopped around and they came up the best all around. Quick turn time and smooth transaction.

Bentonville Glass is a great company to work with. They always provide top quality work to their customers. I have been nothing but impressed.

I took my car to Bentonville Glass to re-seal my front window. The staff explained that removing the window often breaks the window, resulting in a higher cost repair to replace the window. I accepted the risk, expecting the worse. The technician tested the seal and discovered he could fix this without removing the window, resulting in a cost that was less than 50% of the original quote (and way less than replacing the windshield!) Thank you Bentonville Glass for the quality, honest service and for optimizing my value with this repair!

They did a great job on my husbands car a year ago, so I went and got my car tinted as well. It was fast, and everyone seemed really friendly.

3 wks for an estimate for Siloam Springs if its convenient for them since I am not close to Bentonville. Wont even consider them now even though I heard good things. I will tell the person that referred them. Got an estimate today from competition.

The service is fantastic and everyone I spoke to was friendly and knowledgeable about the repair. They cleaned up after and my window is as good as new, no problems.

Very good service at affordable prices.

I had my window replaced. The price was a little high, but they did a great job. Good work!

Ray was available to check out my issue 2 days earlier than expected. He was super nice and highly skilled because he adjusted my door in 10 minutes and told me that since we bought such a nice door from Bentonville Glass (8 years ago) that there would be no charge for such a simple repair!!!

I have always been super pleased with their work. The crew came and did a wonderful job and as a result I wouldnt hesitate one bit to recommend their work.

They replaced the windshield on my F150. Fast, friendly, competitively priced and completed it on time.

The Bentonville Glass windows we had installed in our house met all of our expectations and they installation crew finished in a timely manner.

The staff are very courteous and knowledgeable. They actually gave me some tips concerning my sliding window, and were very friendly throughout the entire installation process.

I gave them the job it was supposed to be 2 simple glass shelves needed to be cut made me wait for 2 days and call me that its ready when I go to the shop its not they made me wait for another 45 minutes and then they cut it wrong and they expect me to pay the full price please dont waste your time over here go elsewhere where youll get 100% job done

Bentonville Glass did several projects for us and did an excellent job with all of them. Their pricing is very fair and their quality of work is very high.

The professionalism from Bentonville Glass was exceptional. They did an excellent job and we definitely will work with them again in the future!

I highly recommend Bentonville Glass. Their work is top quality and their pricing is very fair. Needless to say, I am glad we have them in Bentonville.

We had some glass pictures installed on either side of our front door. We also had some windows fixed, and glass for a desk- all were excellent, great job.

Pretty good establishment to get automotive tint at, very good prices as well

Bentonville did great work. Everything was great and we didnt have any problems at all.

We have had work done here on a couple of occasions.. They are friendly, quick and provide great outcomes. We will return for business when needed.

Great service and wonderful staff. Thank you for getting my house back after the storm.

This place is awful. I went in to get a small chip fixed & they ended up breaking my entire windshield. Then refused to fix it unless I PAID for the repair. This is all after the repair guy decided to go to lunch right before my appointment so I was stuck sitting there waiting on him to get back. My experience was very bad with this company.

I was able to make an appointment quickly, and they were helpful as soon as I got there. They explained the repair and were done at the expected time.

They are good at what they do.

Great customer service and support

I was impressed with the timeliness and courtesy everyone shared with me in the replacement of our glass table.

They are the only place in northwest Arkansas to get your glass! Very professional

Best place for getting windows tinted.

Bentonville replaced one of the windows in my SUV and I thought the service was friendly, quick, and efficient.

Great business, fast and friendly

Super fast service!

Great work, prices, and customer service.

If you work with Bentonville Glass they will provide you with quality work and communication.

Great people

Fast, helpful service. Very innovative.

Great service and reasonable prices

I will be singing the praises of Bentonville Glass to everyone who will listen. This company is a -#1 in my book!

The staff at Bentonville Glass is super helpful and accommodating.

I received what I needed when I asked for it. I was very satisfied with their service.

Great service

Good staff and products

Good prices

Overpriced for the sub standard work. not impressed. Ill be going else where next time.

Very professional

Awesome please

Amazing!