I go in here a lot. The management is sub par. I had to return something that did not function, I mean it wouldnt turn on at all. They charged a restocking fee and put it back on the floor. The thing was defective but this way they can charge someone else the same restocking fee and keep selling it over and over again. What a great place. I would be embarrassed to work there.

This HF (Benton, AR) store is very friendly, unlike some of the other stores weve visited. The employees were very helpful with the customers. Even though they were wearing masks, you could see them smiling. We will definitely be back to THIS store!

Nice to have a Harbor Freight in town. They have good prices and a large variety of hardware store type items. They have about any tool most people would ever need.

The staff was vary helpful. There store was clean and organized. Also prices where cheep compared to all of the places in the area. And it is truck and trailer friendly

Absolutely the nicest HB Ive ever been to. Staff was VERY friendly, showroom was well stocked, properly labeled, and orderly, and the restroom was as clean as a surgical ward. I could have have spent the entire day there and never been bored. This is a mans dream palace!

Good selection priced fair alwayes well stocked store nice and clean.

I know a lot of people say harbor freight tools are no good or cheap! I’ve bought a Chicago grinder had a coupon for $23 and have used it for off and on a good 7-8 hours around the house. By no means am I rich so it’s not what I wanted but I needed one! Also a Chicago multi tool and I had another coupon for like $18 and like I said I wanted the best but it’s what I needed. Got a Pittsburgh floor jack and 4 stands and no problem lifting my Jeep for my needs. Then if you get a chance cut out that coupon for that free gift or take a picture and they will honor that too! Get a chance get the monthly ad and so many coupons!I’m sure if have a business and use tools they have a better name brand. If you are like me someone that needs tools on a budget, better than nothing. It’s a choice we all have.Also a nail gun

Clean store, lots of great sales, helpful staff asked me if they could help me find what I was looking for and took me right to it.

Awesome place, and Nathan was so helpful and friendly! He really went above and beyond for me.

Great place to shop for tools. Good selection.

Love this place. Good prices. No receipt needed for a return--just my phone number.

Friendly staff, nice selection of in stock tools.

Ive never went inside a Harbor Freight until I was looking for a floor engine crane - 1 ton. I got the sales ad witch listed the item for an additional $40 off. Unfortunately, they were out of stock at my local store and throughout the state. However, the sales clerk gladly gave me a raincheck form and told me that I could get the item once it was in stock for the same price I had seen. The store is extremely clean and the sales people are extremely knowledgeable. I will come back to shop again and I will actually bring the wife LOL.

My husband spends too much money here... 😅 5 star for us.

Great prices and a really good selection of tools! I always get the warranty on everything because its not the highest quality stuff. But they are fine when you return it when it breaks and they give you a brand new one! The store in Benton is bigger than the one in Little Rock, but the staff at Little Rock are more experienced.

Very helpful, I called from Hot Springs and asked them if they would hold an item for me that I would be there within the hour. When i got their they brought the item up from the back and loaded it for me.I highly reccomend Harbor Freight in Benton!!!

Nice store, did not have the down shaft motor I was after but none of the stores did

Good prices on tools. Some as good as big box stores.

Great store very clean helpful folks good prices

Awesome as always had to buy 2 generators lady at register told me if I join the insider freight club I would save 100dollars for the 29$ membership and got 20% off of all the other things I had to buy extension cords ect. As I was leaving she waved me back and said forgot to give you free flashlight. If I brake a harbor freight tool which I have only done once they replaced it. Great store in Benton Ar great staff. Fantastic prices. I have been using a shop fan for 5 years a little loud because it moves so much air. Fyi for some of the other reviews about generators yes you have to put oil in them. Read the destructions as my wife calls them. 15 months replacement Generator for 250 dollars less than big box store. My relatives in Nashville with no power will be very glad to see me tonight. One last thing use ethanol free gas if you can find it Google it if you live in one of the free states you will. Or near a marina.

Great staff very professional and will always shop here

Good place for affordable tools

They advertise stuff online that they dont have in any of their stores

One of my favorite stores

Today was a okay shopping experience until a representative decided to walk around asking everyone. How are you or can I help you she asks everyone but us! This was at the Benton Store. That was a bit disturbing so my rating i would give is poor. But now we are checking out and the Supervisor was extra nice....go figure 🤔

Super clean store, friendly staff

Fun place to browse all the tools you could ever use, providing you actually need them and know how to use them properly.

Harbor freight tools was great as they usually are however no one likes to feel like the store clerk is constantly rushing you to get out of the store because he is ready to go home i have spent a couple thousand dollars with Harbor freight and used there locations from Ar TN nc and never found this to be an issue

Love this store.

Im having problems walking. I have COPD.My husband & I have shopped regularly at DG for at least 7 yrs. However they dont supply a wheelchair access or emergency seating.F.F.Tfood for thought.

Great selection of tools and related things. My kind of place to shop. No regrets

Great place to shop & find outside yard tools. I found what I was looking for at a very reasonable price. Good quality as well.

Pretty good prices and definitely decent quality on tools. If youre a professional, using your tools all day every day, I wouldnt recommend Harbor Freight tools. But if youre a hobbyist like me, just using tools on weekends and evenings... I highly recommend them... I have several power tools from here and only had problems out of one...(the cheap paint spayer) and Harbor Freight replaced it for free, so its not even a big problem

Good service. Clean store

I lost all respect for this company after waiting in line behind a lady, that was signing up for the mailing list, and doing something else, got cut in front of by two gentleman from the back buying a larger item, but after waiting for at least 5 minutes, and the guy seen me there, he tells me that he is getting off his register, to go to another one, seriously my guy, i literally walked up with the woman, but let her go first, then he tells me to go wait in lines with 4 to 5 people in both lines, what a douche move. Lost much respect for this company that day. I literally have considered not going back in here, as literally their tools arent much cheaper if at all anymore than anywhere else around.

Its harbor freight! I shouldnt have to say more! Inexpensive tools, huge selection, friendly staff!

Always clean, well-stocked and organized. I go in for one thing and leave with a dozen extras. Happens every time. Staff is helpful and knowledgeable and Ive never seen a long line to check out. I love going here even more than my husband does.

Great store. Found what we needed .

Good place to get tools for less

Worth going always friendly and great selections.

I love Harbor Freight. Its never a quick trip in and out. I have to walk every isle and look at everything they have. I love the super coupons and the sales. Went for a heat gun this evening and after an hour and a half my husband said its time to go. Sadly, I agreed. I found several Christmas presents for family members that I have to go back and get. I will wait for my coupon book before I go though.

The Manager Mitch was Amazing! Hes a Keeper! He went above and beyond to help me out!!

Love this place.

Always friendly when I shop there. People always friendly

Great value

Rude employee! Will NEVER go back in to this place. Asked employee for help to assist my father in trying to find a welder. Didn’t have it stock. But I will never go back because an employee said some rude things to me for no reason.

Has wide variety of tools for great prices the brands are not top shelf but the warranty that stands behind them are better than most top shelf brands. Great for all types of hands on workmen. One of the managers need to be a little better at being customer friendly, but.. Great store that always recommend.

Several items I wanted were out of stock. Staff werent as friendly as other locations that I frequent. Store was clean.

Harbor Freight is my go to place for every thing I need for my hobbies, home maintenance tools and more. They have a friendly and helpful staff. The prices are affordable also. Ive not had any problems with the products Ive bought there.

A lot of shelves empty and when asked about availability yeah we got them in the back

I love this place!! Its full of tools and other things that I dont need but want anyway. I just got a huge safe for about $95 that would cost $300+ elsewhere. Dual entry, very secure, floor safe.

Great place!

If you know Harbor Freight, you know what they are about. The Benton Ar Location is a really good one. Clean, organized and very helpful staff.

At first people didnt know what the other hand was doing, but they finally got it together, or than that people were willing to help.

I absolutely love this store. You can find anything and everything you need or want. The prices are great! The merchandise itself is not high quality but it gets the job done. I have not had any power tools fail and Ive had most of them for over four years. Very happy, cant wait until they put a store closer to Hot Springs

Some good deals and friendly people

Great place very helpful people. A lady named Cindy was so kind and helped me a lot

The cashier named miranda was amazing!! She helped me with everything I needed. This is a really nice place with very good products for good prices!! Miranda went above and beyond to help me !!

Cool store with things I didn’t know existed. Didn’t purchase anything yet but wanted an idea of what they carried. Clean and tidy. .

All the associates were extremely helpful in spite of having computer problems. Very friendly and helpful

Good on some prices item. Very clean and organized. Nice service. :-)

Warranty is good out the door but no good coming back in ☹️, you can take me off the mailing list.

The Benton Harbor Freight is full of friendly, helpful staff who can answer questions, address issues and give opinions. Even more than the prices, warranties and selection, its the awesome staff that keeps me coming back here.

Everything you need to work on anything in one place!! Gotta love it

I went in a couple weeks prior to purchase supplies for my welding course which they offered a discount for students which I got the discount then. Came in again today to buy a new welding hood and the man told me they had no such and discount and told me he could give a 20 percent off but not on the item I wanted.I wont be returning to this store

Small selection, couldnt find any to help until ready to go

Love this place! The prices are always good and their sales are even better! Never had a problem with any of the tools I have gotten.

They didnt have the clearance items I needed at this one but the one in Hot Springs did.

One of the most organized and clean stores you will visit. Huge variety for whatever you need, and best prices in town. I can spend hours here looking at this and that.

Great place to shop. I have a friend who works at Harbor Freight. Hey Justin, Its Howard, hows the family? Fine I hope.

Good selection, newer store. Nice, clean, BUT know this... if you are buying items from the Insiders Club, make sure you provide the coupons as even though you have your card or member number, it doesnt know those items are special priced for members. Keep your receipts for price fixes. Inconvenient but some things are worth it.

Very pleased with what I bought and service of the employees

Goog Friendly service that always will help you find what youre looking for and will check in back if not in the aisle

The Benton, Arkansas Harbor Freight store is outstanding in every way ❗️Friendly folks and super nice clean well stocked store.

The place to buy tools

Great place. Helpful staff. Highly recommend shopping here for all your tool needs and a lot more.

Great deals!

Always find exactly what I want at a reasonable price. The staff has always been helpful if I need help.

Great place to get a good quality tool for a low price not really contractor grade on all of it but itll be great around your house

I had an exchange on an item I had already returned once. When the guy rang me up for the other item I purchase he gave an additional discount. Youve gotta love that

Clean store... helpful staff... usually can find some sort of good deal ...

The toys r us store for grown men

This is a nice store they have lots of different products I cant wait until we get one here and hot springs the guy told me that theyre supposed to be putting one in here also so I am excited about that the employees are really friendly they go above and beyond to try to find what you need and to make you happy I will definitely return

Best store to find that odd item you need right now!

I really like Harbor Freight and find myself here about 2 or 3 times a month. The secret is that youve GOT to shop the sales (sign up for their email notifications or for $29.99 per year you can become a member and get even greater prices on various items that are not on sale-if you spend more than $30 a year on tools and the like membership is TOTES worth the price!) Now, some of their stuff is lower end and is not great quality so do your homework, this day and time Google is at your finger tips all day and it only takes a couple seconds to search your item harbor freight reviews and youll know within minutes if the product is up to par. I usually run in to grab one or two things and end up shopping for 2 hours and leaving with 22 things because the deals are pretty amazing.

Clean polite and helpful store they deserve a 5 star rating

Friendly people

I normally like harbor freight, but the service at this location was appallingly bad.

Overpriced compared to other locations

Friendly and helpful staff and great deals

Good prices. As long as you dont require professional grade tools this stuff works fine.

Always friendly personal always willing to help.

The closest Harbor freight to Hot Springs us in Benton which us about 25 miles from Hot Springs. However, they are building a new Harbor Freight store on central ave in Hot Springs

Great products great prices and great employees

Far better parking than the new Hot Springs store!

Always a great selection of tools at really good prices.

Nicest people good location good deals always

Good selection but some of the items seem like lesser quality.

The one in Hot Springs is way to small and no parking up front. The one in Benton is much bigger and better.

Habor Freight is a great place to find tools. They always have sales. Friendly service.