I saw Dr. Steele Zeirline yesterday for the first time. I would recommend him and his staff to anyone. They were very professional. I feel I got a very good eye exam.

Read to end... At first when I came in for my appointment I was pleased. Everyone was nice, and pleasant. The doctor was AMAZING all around, and so were most of the staff. He was everything you want in a doctor.. Smart, caring, professional, friendly, and even handsome. I was told it would take about 6 to 8 weeks for my contacts, and glasses to come in. The doctor told me that if my trial pair of lenses were to get bad after the 6 weeks then I could call back to get a replacement. A few weeks after my appointment I called to see if I could buy a trial pair since I was going to the beach for the first time ever, and wanted to have a back up in case I were to get sand, or something in my eye. The assistants said no. Today it has been TWO months since I put this pair of lenses in, and theyre getting dry, and uncomfortable. I spend a lot of time outdoors. I called to see if my items were ready since no one had called me yet, and since my contacts are not ready I asked for a new trial pair like the doctor said I could get. An assistant tells me that she cant give me another pair because it can take months for my contacts to come in, and they cannot keep giving diagnostics out. I guess she assumes I would want another in two months? I would understand if she had already given me a pair, or two extra, but I have recieved the ONE pair I left with TWO months ago. I came the day of my appointment to get contacts, and was prepared to pay cash. They informed me that my insurance would pay for them, and would only take 4 to 6 weeks. If I had known it would take up to 6 months as she says then I would have payed cash, and got them that day. I should not have to change my lifestyle for 6 months to accommodate my contact lens provider. I do not like that my doctor tells me one thing, and then the front desk tells me something completely different. I would pay for the extra pair, thats not the problem. I would highly reccomend the doctor himself, but the staff needs to work on uniformity, sticking more to what the doctor says, and valuing the patient. You get the sense that they think they are better than you. Like the feeling you got when you were in school, and someone was talking about youwhile youre sitting there. Thats how they made me feel.

Overall it was an incredible experience dealing with the staff and with Dr. Zierlein. The entire appointment I felt cared for and my needs were taken care of. Thank you Dr. Zierlein for educating me on my eyes! Now I can get back to cutting hair!

So, I was thinking of changing to this eye clinic bc I moved to Benton. But before I could make an appointment my eye glass frames broke in half on 8/28. My insurance wont cover it until September 12 at my annual visit. I found an old frame with same size lenses but I was unable to trade lenses out so I went to Simmons Eye on the fly and not even a patient yet. The eyeglass technician happened to be outside. Her name is Renee. This dear sweet lady took both frames inside and had me wait in auto. In about 5 minutes she brought out my old frames with the lenses from the broken pair in them. Hallelujah!!! I can see now until I get my new yearly pair. I was wearing prescription shades indoors and it sucked. Renee went above and beyond to help a total stranger not even a patient there. Yet. I will be now. She won me over!!!Thank you Renee!!!Linda in white truck 8/28

I made an appointment over a month ago. I get there today for my appointment and I’m told that my insurance doesn’t cover it, so I’ll be out about a hundred dollars. I mention that I had made this particular appointment because my PCP said they’d take my insurance, and I made it over a month ago so I don’t understand why they’ve waited until day of. At which point the nurse informs me that they called me yesterday. What difference does it make? Yesterday I’d been waiting a month as well... Weird how I was able to call Dr. Hughes and get an appointment with no referral, and because of what happened at Simmons they went ahead and double checked my insurance, which will cover it as I have extreme medical need for glasses after a concussion several months ago. So thanks, Simmons, for wasting my time. I’ve looked forward to getting glasses for a couple months now, and I was excited to use y’all because my grandmother was a long-time patient of Dr. Simmons. But now I wouldn’t recommend y’all any more than I would try to auction off my own left butt cheek.

Our normal eyeglass provider no longer took our insurance so we switched to here last year. I ordered replacement glasses from this place months ago. They told me that they did not know if the insurance would pay for a 2nd pair of glasses for a child in the same year. I realized that his yearly eye appointment was coming up so I called back and asked it the glasses were ordered. They said no. They said the insurance never approved the glasses so they were never ordered. I said to cancel them and they agreed. They called me a few weeks later and said that the glasses were finally approved by the insurance and asked on the voicemail if I wanted them to order the glasses. I called back and said that I had already said to not order those glasses and do not order them. My son goes to his yearly eye appointment. I call them to see when he can get new glasses with his new prescription. They told me that he had a pair waiting in the office. I asked them what they were talking about. It turns out after I told them twice to not order these glasses they did it anyway. I told them he could not use them. I told them to not order them two times and they had no right to order these after being told several times not to. The lady said she was sorry but, if I didnt pick them up, she would just take them apart and trash them and bill the insurance anyway. To top it all off, my son has gone months without any glasses. Even after they ordered them and had them in their office, they never called me to tell me they had them. I decided at first that they just made a mistake and to keep using them so we went there to refill his new prescription and to pick up the old glasses which are basically trash since he has a new prescription. We go up there during coranavirus. The sign on the door says to call the remain in the car and call the number. We call the number over and over at least 4-5 times in almost 15 minutes and it either just rings or is busy. Somewhere between 10-15 minutes of calling to say we are here for our appointment, the lady finally answers. I told her that we were not late. They just wouldnt answer the phone. This lady was downright rude about it and it was not my fault we couldnt walk in. This place is rude and what they did with my sons glasses ought to be insurance fraud. When someone tells you not to order glasses under their insurance, you dont do it. When someone tells you twice to not order glasses under their insurance, you sure dont do it. Once you order glasses that you were told twice to not order, you sure dont pretend like you didnt do it and not tell the person. There is no telling how many months my sons glasses sat in this office before I found out by calling them to get glasses under his new prescription. The worst part is he can barely read without them.

These guys are amazing & are very thorough in their eye exams & will get you a great deal on a new set of specs! Super kind & friendly staff as well! So glad I decided to go here!

My son Brian recommended me to go to Simmons eye care. The staff r amazing, so friendly & compassinate. My eye doctor is so awesome. This is my 2nd year going here. I lived in Hot Springs Village . Was seen in there office. But moved 2 Bryant. Wasnt going 2 drive 30 something miles.

I first went to Simmons Eye Care to get glasses for myself and was very pleased with the service that i received from them. As Dr. Steele and his nurse Alli were checking my eyes to see what lenses i needed i couldnt help but notice how well they work together. I started telling Dr Steele about my mom who is 77yrs of age and in the last 4yrs has had a brain tumor removed and a aneurysm behind her right eye repaired. The aneurysm had caused damage to the muscle and nerves which was effecting her vision. she also had a cataract on her left eye again causing her vision to be so bad that she could not do things for herself such as go shopping or drive herself to church. The brain and aneurysm surgery each went well thank you Lord.... But her vision was still the same, after going to, TWO eye specialist, no one could tell us what to do.... so after explaining this to Dr Steele he says that it sounds like a plan of action needs to be put in place to get your moms vision back as good as it can be and that he would love to take a look at her if i wanted.. So i said sure and i took mom to see him, in no time he suggested a plan like no other Dr had done and we followed threw with it.. Two months later my mom can see BETTER than she has in a long time. she is back to shopping and takes herself to church and is constantly bragging about how good she can see.. THANK YOU SO MUCH Dr. Steele and Nurse Alli..... words are not enough......Thank You: Richard Nash...

I had a great experience in the optical department. Connie was super nice. The ladies at the receptionist desk are so nice and pleasant. It is always a pleasure to come to Simmons Eye Care.

I Love the nice people that work there.

Very nice professional people. They are fantastic. Highly recommend them..

I went to Dr.Simmons after cataract surgery with my new prescription. I was pleased with the service I received (from Renee) but when I received them I couldnt see with them. So they asked me to come again and theyd make sure the prescription had been filled correctly. It was a little skewed so on to the next set of glasses (N/C). Sadly to say that didnt work either, so I made an appointment to see the doctor so he could write up the correct script and Voila, I can see again. And most importantly, there was no office visit charge, no charge whatsoever! Fantastic place, Ill go back for sure! Thank you to everyone at Simmons Eye Care!

Update, appt went excellently, adding 1star.Christianfolks/service beautiful lobby, kuerig coffee to go (wow) ..sad to think of the strip-mall versions weve been going to😫*Will update this review after our appointment*Rave review of Dr Steele, Simmons eyecare from a unknown lady at my churchChecked here and all but one glowing as well, and after being too diligent (chked 172 other on that guys & seriously wishing hadnt) setting an appt with Dr Steele tomorrow. Will update as 100% unknown biz.

I saw Dr Steele Zierlein and he was fantastic. He was super personable and down to earth. The entire staff was fantastic and helpful. Highly recommend!!

Professional and nice staff. I had problems in the past a few times getting the correct prescription at other places. I have astigmatisms and prisms.They did an excellent job. They were taking detailed notes on the computer about my eyesight. I will go back to them again when the time comes to get my eyes rechecked.

Great service. Staff is friendly and professional. You may have to wait on a busy day, but the quality of service is worth it. If youre looking for drive-through national chain service with limited or no insurance, try Success Vision or Vision 4 Less.These guys have an incredible selection of frames for a private family business!

Very friendly, courteous, and professional. I liked their consultation service side for patients who wanted more answers to their questions for eye surgeries. It was comforting to receive those answers with genuine concern for your condition.

Dr Steele & his office make patients a priority, it’s always great to enter an office and be greeted by such pleasant, smiling people at the desk. Thank you everyone for providing such great care!

Fast, friendly service. Locally owned and operated. Very good with helping my 10 year old get his first pair of glasses.

The staff at Simmons Eye Care provides exceptional service. I am confident when I arrive at my appointment I will be seen promptly, and I will be well taken care of. I arrive and depart knowing my eye care is in good hands at their clinic.

Outstanding staff and great scheduling. Fantastic clinic, all the way around.

First- ceiling in the exam was white, yet more water stained brown than white.2nd- paid my bill, wanted to charge me $258 for a 20 minute exam ( no dialating or scanning done). Once I questioned the price, i was told it is because I have insurance.$109 if I paid cash.Could not straight answers on multiple questions. If you work, have good insurance prepare to be ravaged.The ladies that assisted in my frames, excellant service.Picked my glasses up today, copy of the bill they changed $258 to $233.No I would not refer anyone.I will be contacting my Insurance, notifying them the scam they are runningYes I have documentation to verifyIt would be nice for the owner to contact me, highly doubtfull it will happen.

Great staff. Girls at the front desk are wonderful. Physicians are great. I would never go anywhere else but here.

First time there and everything was explained to me in detail. Very friendly staff. Highly recommended.

Great experience. They take care of 3 in my family and always great service and selection.

Simmons eye care is awesome when it comes to my vision ! Great selection of frames & sunglasses as well . Rusty is more than helpful w comfortable contacts . Highly recommend .

Dr. Steele has great chair side manor. staff was pleasant and courteous as well :)

The DRs and staff are top of the line. The care and attention are unsurpassed

Wonderful staff and great selection of glasses and contacts. Even my children think its fun to go to the eye doctor!

Best service and care for me and you that one can only see!

I can see clearly now the fog is gone!Thanks for your help!

Couldnt be happier! The staff is great and always willing to assist and answer any questions I have, went in yesterday to order another pair of glasses from them and it couldnt have been easier and their selection of frames is great especially the oakley selection in regular frames and sunglasses in prescription and non prescription! This was my 2nd time in and many more will follow, Im sold on simmons

Professional and personable staff. No better vision service in Saline County!

Been going here for more than 10yrs. Love this place.

Great place been coming hear a long time

My family has used Simmons Eye Care for years. Great service and friendly staff.Great place for your eye needs.

I have been treated by both Dr. Simmons and Dr. Zierlein, and have never had anything but a great experience at Simmons Eye Care. Thanks for taking great care of my family!

Wonderful staff and superb service. Takes care of my whole family!

They are open till 8pm on Tue and Thur, but they discriminate against certain insur they take after 5pm. They will only take the ones that pay the most after 5pm. True Story!

Excellent service in exams and glasses.

Very good doctors & staff.

Great and friendly staff!!