Everytime I go in they either dont have or only have 1 of what I need when I need more. Then when I ask if they will get anymore in I always get a response of I dont know with a lack of care to try & find out or check surrounding cosmos. When I worked in that industry my job was to make sure customers were satisfied even if it took me doing more to help them. Under there old management I never had this problem & I know fellow workers in my industry have been having the same issue from there.

If I could give this store zero stars I would. The staff is consistently rude over the phone and even more so in person. I drive to LR because I prefer the customer service over the Benton store. I could walk in there and never be acknowledged.

Great store with an amazing staff! They are Always so helpful and so nice. If I need something they dont have or if they havent heard about something, they go out of their way to call around and find out or let me know where to go get it. Definitely one of my favorite stores to visit! Michael and Emily are both seriously wonderful...All of the staff is awesome and they are why I shop there over anywhere else. 🙂

Best place to get your professional hair supplies.

I had a bad experience there today. Walked in, no one acknowledged me, I go to check out and the cashier wasn’t very friendly then my 3 year old flipped the switch on the receipt machine and i felt horrible about it and the woman working was not nice about it and told me to just go ahead and leave. So once i get home and open my box of color i notice that it has already been opened and half an ounce is gone.I will not be going back.

Manager was rude when asked if they were getting an item in off of the truck order and acted put out when asked. Will not return. Will go to State Beauty from now on.

One of my favs!

Very friendly and helpful staff!!

Staff very helpful

I literally drove 35 min to come to cosmoprof and have been sitting outside for 15 min and they still are NOT opened . This is really frustrating especially since they were suppose to open at 12.

Staff is very helpful