Shelves seemed well stocked, thats the only good thing I can say. My first impression was in the parking lot when I saw the U.S. flag not string up correctly & all in tatters...shameful. Then, I entered the bathroom 🤢. No seat covers, toilet paper & rolls on the floor. Sink area looked like it hadnt been cleaned in days. Touched as little as I could. Walmart can do better!

The shelves are empty. All throughout the store. And the varieties are slimming. Very few choices for pasta sauce, smell goods, etc....the cashier and greeters can be nice.

Its a slow, dirty and ghetto. Lots of security tags on cheap items. Walk through security gates upon entry. Produce section is incredibly weak consistently. Meats are gross. I cant think of a reason i would intentionally shop here.

Good but my experience says things are not located in a manner stated on Walmart app. This creates a trouble for a person. I thought for a pickup but it is not on convenient time we have to pre-plan in advance. That makes it little tricky.

Good as usual I got everything I needed and wanted the bannas were a little over ripe and a few things were low but given the way things are I was satisfied

Its Walmart I guess. This Walmart isnt the best Ive been to but not the worst. Theres alot of people standing around talking to their friends and not helping anyone. The deli is terrible though. The deli employees look like their nothing with their case empty around lunch time. I refuse to go to the deli at this location due to the poor service. The store isnt the cleanest but I feel like thats most walmarts.

This store is a train wreck! The clothing items I walked past were not folded or neat at all but thrown willy-nilly all over the shelving. We waited over 10 minutes for an employee to assist us in the cell phone/tech area. I actually had to nearly scream “ We need assistance “ before someone appeared. This was after watching several employees walk by talking on cell phones or blatantly ignoring us. I only step foot in this store if I have no other choice.

It was very good and crew whent put of there way to jelp

Would have given 5 stars except there was only ONE cashier. All self check out lanes were open but I wont use them. I understand everywhere is short staffed. That poor girl was killing herself trying to keep up. She definitely gets a 5 star. The store had many empty shelves also not their fault Im sure. People who were working were nice.

I understand that working with public is hard but is a smile or have a nice day to hard? Rude employee, at service desk.

Having the Walmart app in my phone, so convenient. Punch in what you are looking for and it tells you if available and what isle! So wonderful knowing where to go.

Needed a battery for my car and for some reason the service center at this location is closed. I found the battery I needed online and it was in stock. However, it was really hard to find an associate to help me. I did get the battery eventually but it was not a smooth pleasent experience

Do not like your new app.! Since you updated the app I cannot use the microphone on the app. I have deleted Walmart app and re-added it and still I cannot use the microphone!!! Give me back my old app and I will be happy again!! ☹️😯

I love shopping here because they have everything I need when it comes to food. I like the self check out. Some of the workers need to have better attitudes. Some works are good. Nice prices here and lots of good things to buy.

Always a great place to shop, just wish they had more options for decor and supplies for pet reptiles.

I found the items quickly. The staff were courteous and helpful.

A worker Marlene gave my dad an attitude at the cash register because he accidentally broke something, but it could be easily fixed and she gave my dad an attitude the whole time and even rolled her eyes. Instead of fixing it herself she made my dad do it and he didn’t know how to fix it. I’m sure since she’s a worker she knows how to fix that.🙄

There are NEVER cashiers. One manned lane and otherwise, its all self check out. Half the time the self scan doesnt accept cash, but no one tells you until you are mid transaction.The produce I have purchased from there barely lasts a week at home vs other stores.

Place was a mess. And definitely needed their shelves stocked. Clothes and shoes everywhere

I am so happy the stores here cuz I keep finding things that I need sweat working t-shirts larger belts for my oversized mid drift and and some of the underwear that I like that I need for men and some T-shirts and things Im really really surprised and happy and for for the things that they are providing for us guys as for the other areas 3x a little bit short on that for me but I wish

Very nice place, just like any other Walmart. The funny thing about this store was the number of funny dress people, Now I know were people find the funny pictures of people at Walmart that they post on the internet. No, I did not take any photos because I will no ridicule anyone for choosing how to dress in public.

I have mixed feelings about this Walmart in particular Ive waited 30-45 minutes just for someone to unlock the glass for a tool!The lines can be unbelievably long also employees are extremely rude when it comes to closing even 30 minutes before closing they rush everyone out of the store or walk by saying rude remarks while still shopping. I was checking for a register that was open this was 15 minutes before there scheduled closing time i had multiple workers yelling at me and my faince telling us hey stop no no no come over here and check out were closing I also decided to get a diaper genie that day and forgot the refills so I wasnt able to use my brand new diaper genie for over a week do to car troubles only a small handful of employees have been hard working and kind if not for them and the cheaply priced clearance isle i would rate 0 and keep all my shopping at meijers!!

Got good deals! Difficult to get help if needed. Too few Employees! Not enough cashiers! Two for a whole store on Saturday is not enough!!

Friendly floor help!! Clean store. Great grocery and baked goods.

Cant get an answer on phone so I go there and paint machine doesnt work. So I get some large bags of candy and go through self check out only to have the worker there come over and start taking everything out of my bag because she didnt realize it was a big bag of candy and thought I was trying to steal a bag.. seriously. Dont touch all my items and then she offered NO apology! This walmart is ridiculous!

The Piano bar was great and the food was so good. Great service!!!

The store was clean, shelves stocked, and self-serve was adequate.

I dont understand this place. Its got pretty much what you would need or use on a daily, but workers there seem miserable, nobody looks like they want to be there, everytime I ask for help, I either get told, Im on break or thats not my department and they walk away. Thats an incompetent answer. I go here because its close, not because I want to.

Filthy and disgusting. Displays in disarray. Dont need anything bad enough to shop at this Walmart...

They had the merchandise I was shopping for and at a reasonable price. The associate in self-checkout was helpful too. The entrance I parked near was closed so I ended up walking a short distance to get into the store.

Not really a Supercenter, really just a center. Fresh produce section was pretty picked over and the deli counter was closed on a Saturday afternoon. This review only reflects those two areas and not the rest of the store.

This Walmart is somewhat of a poor example of other Walmarts that I have been to without issue. Unfortunately the lack of professionalism in their customer Representatives and or just the lack of knowledge on the products they are selling is quite irritating to say the least.

This place is okay for a Wal-mart, the staff is always friendly, but they just dont have everything thing they say they do and it is not always the cleanest.

Good place to by daily stuff but very less counter for billing, need to wait 30-40 minutes to pay bill

Like its like a prison in the parking lot all the security cameras. Definitely not the best neighborhood you can tell.

Simple and quick curbside pickup and they usually have everything Im looking for.

The need more cashiers seems like anytime the past few months I have been their we have to wait forever in line. Its nothing like it used to be

I came in for Subway and their employees were very friendly and the food was fresh and sizable. Thank you very much!

One of my most favorite places to shop love it there

Its always Hit or Miss. Theres practically a host of employees walking around doing NOTHING! Management is a joke!!! Getting someone to assist you is next to impossible. Lets not even talk about getting someone to help you in Electronics or Jewelry. Numerous times Ive seen employees walking around in groups just chilling. If you want a job where you can be lazy and un accountable, this is the place!

My local Walmart. Usually find everything I need there. Great price!

Why on earth did B.H. store remove benches. Lots of people like myself have arthritis and still like to pick out things in person. Dont say covid. I make short trips but your lines are so congested often 15 minutes plus. Lots of people have chronic pain be from illness that cant set on the floor.

I shop here a lot. Quite congested store wise. Bathrooms can be a mess. The online pickup was RIDICULOUS. They gave a substitute for my son’s formula (which is ok) BUT ordered 2 bottles and only got 1 and the replacement they gave me cost $1 more per bottle AND when I get home and check it out….The formula was out of date!!!

We enjoyed shopping here. Sadly, they sold out of fresh cherries.

Easy too find stuff quick in and out trips sometimesSometimes they can be slow need more employees thereb

1 star for last visit. It was really crowded on this particular day/time. There was only 1 checkout counter open. One set of self-check units had lines that extended far down the aisle. Could not even pass through. The other set of self-check units was closed.We had less than 10 items to check out and Im sure we would have waited hour to do so. WE put our items back and LEFT STORE and went to Meijer.

Wish they would have more cashiers. If I wanted to work at Walmart Id have started years ago and would be a manager by now.

Does anyone ever answer the phone there? Ive called 5 times in past couple days and no one will answer !

Its Walmart. Prices are good and thats about it. Associates are hit or miss. My last visit I asked for help and the associate said they would call someone to assist as it wasnt her department. 10 minutes later they called someone back to electronics and 15 minutes after that I found the two associates for electronics back by the lay a way counter talking and laughing. When I asked for help he replied with Im coming before looking at his co worker and saying some people have no patience. The ignorance was real with this guy. When I checked out I spoke to a manager about it and they said weve received complaints like this before so there was that. However I got my Xbox controller for 50 bucks off what I thought I was going to pay bc it was on sale but with no sign stating so. Ill be back. I always go back. Weak.

The store shelves werent stocked in grocery, and the womens clothing section was messy, with clothes just hanging over racks and out of place. Then, at 4:00pm on a Thurs, only one checkout lane was open, and it took over 1/2 an hour for the cashier to get 3 people checked out. The only reason I gave 2 stars was because the people there were nice, and prices are cheap.

Not enough cashiers and very long lines at checkouts and credit card lines.

We love it. Great place to eat...

I’d give this store negative stars if I could. I did not feel safe at this store and seeing that a private security company is patrolling the parking lot and also stationed inside the store says a lot. I felt like my car was going to be stolen or broken into while I was shopping. I needed more things than I purchased but I was so disturbed by the condition of this filthy and unsafe store that I was rushing to leave but then got stuck in the long check out lines. Only 1 line open and 4 people standing around the self-check out just talking amongst each other and not doing anything else. I cannot believe Walmart allows this store to represent their name. Having recently come from Bentonville Arkansas the home of Walmart—it is like night and day. Makes me not want to ever go to another Walmart. Yikes!!

Love the store and prices. Do not like their checkout system. Due to lack of help Id suggest more self checkout lanes.

Dirty, missing a lot stuff, inconsistent stock, only 1 register open, had to self checkout . . . yuck . . . no discount nor employee benefits to do their work . . . but plenty of employees working the doors to ensure you self checkout right

Decent for a sun being packed its Walmart cant expect much

Workers were very courteous found things that I needed and the prices were right

Great place to shop variety is available always find what I am looking for.

Worst experience in a Wal-Mart ever. There were only 2 working self checkout kiosks and at least a line of 50 people on each. I waited about 15 minutes and left my items and walked out. I have no idea how long some people must have waited. I saw one employee who was getting hasseled by everyone.Absolutely dreadful, never going back.

Great place to shop for the most unexpected items such as adequate boxes for different items.

Great values.i get all my garlic there, the pharmacist is always helpful.

Walmart has great items or whatever but yee

Got the three basic things I needed in order to accomplish what I needed that is week on a mini get away by the ocean air. Sleeping bag, beach chair, and gps.

Since CoVid its not as busy and I dont have issues getting what I need.

This Walmart was terrible shape. Lots of empty racks, lack of working personnel in general I believe.This store was incredible 2 years ago. Covid really did a number on working population in this town.

Reasonable prices and a place that has a vast selection so you dont have to waste gas store hopping

Walmart has always been a decent store but they are going automated getting rid of the personal one on one touch of having actual cashiers for profit, they are eliminating cashiers for profit so I wont use them near as much their prices keep going up while the personal touch is going down. PATHETIC!!!

Empty!!! Needs restocking!!! Walmart was empty Looks like everything was taken right before I went in, no water no good produce

Incredibile place, you can find everything you desire. Cheap prices, good products. One of the places you need to go into when youre nearby.

Dont dislike just hard to get a person that works so hard for a living to help. They are spread thin. They are nice people just overwhelmed and believe underpaid.

I waited way too long in line. The store representatives were not friendly. The aisles and shelves were dirty. With the scuff marks on the floor. It just seems like this store has not been taken care of. I really dont shop at Walmart anymore because of all of the above. Is in my opinion, Walmart has really gone downhill in the last few years.

The threshold for apathy has never been lower than at my most recent (and last) visit to Benton Harbor Walmart. Im honestly surprised Walmart would put their name on this store.

I use their Shop and pick up . Saves me Sooooooo much time !Always ready on time. Order is always correct !

Its a Walmart so I need to say more...... App lied to me about inventory. The website updated drastic amounts of inventory changes when my phone cme within range of the store. Lied to get me there then sold me an ac that didnt work. Trash dont shop here. Drive to south bend.

Need more cashier why have all the registers and dont use the on the weekend when it busy

It is a nice store, I really like it.the tax in mi are so low

Its Walmart. Need I say more?

Its like any other Walmart. And Epstein didnt kill himself.

Horrible, moral isnt there. When I move here, (just visiting)I will not transfer to this store. It was dirty, unkept.

Service was awful waiting for them to unlock ther cologne case. I slipped and fell on the wet floor in the cleaning goods aisle. Only 2 cashiers working. It isnt worth shopping ghee ever again.

I dont care for all if the impersonal staff, secondly, I do not work for Walmart nor do I get any discounts for self checkout. YOU make mega millions of dollars, how about you employ cashiers or offer a discount for doing YOUR job

Pick up is the best service they offer

The employee was very knowledgeable and I found everything I needed and wanted.

The 3 stars are strictly for the products and prices. As for the service, one star. The service desk, which is supposed to be THE place to get any/all extra info or assistance, is literally the LAST place you want to approach. Unless of course you like to be ignored and then made to feel like an inconvenient idiot. Other than that good prices and well stocked variety of pay much everything. MOST IMPORTANTLY dont use the bathroom up front, its always FILTHY!

Nice but a little bit disheveled and some things are out of stock, surprisingly no Great Value half gallon milk of any kind.

Good place to shop a variety of food!

Its alright. Not the nicest Walmart ever, but it gets the job done. Itd be nice if they had more then 1 register open. God forbid they hire more people

I rarely leave negative reviews, but after multiple dismal shopping trips here, I am disappointed with this Walmart.Management appears to be seriously lacking, or they are woefully understaffed, as most inventory in the store is not organized as it should be.I would blame it on timing, but this is not the first time Ive been disappointed with the Benton Harbor Walmart.I will say though that the staff I have had dealings with were actually helpful, so for that I gave my review an extra star.

Walmart isn’t always the best, but this one is okay

Absolutely no customer service and was told no managers on duty and no one was in charge of store at time I would give less than 1star if I could

Perfumes...Supplements...and other items all locked into secure cabinets and customers must call for entry to purchase.....Everyone waited 3 hours before a manager showed and the only reason he came out of his office was to service the woman who needed perfume.Not Only that You are monitored by camera from the time you enter the Walmart Plaza....Its high theft area I get that....But Customer Service and professional Courtesy should not suffer a manager to be so easilycallous to his or her customers....Definitely will not be back.

Tried three different times to get help in the paint and hardware dept and was left waiting each time. After eating over an half hour I left and went to Lowes.

Absolutely the worst walmart Ive ever seen. Shelves werent stocked. Pallet upon pallet of items needed to be put away. Scary crowed. I would avoid this store at all costs.

I was rather liked by the store. It was rather nice to see a good price on many items. I have my new money of 25.00 each month for the insurance company. Water was good price with mineral water but I bought dissilled water for my humidifier. I could not shop at any other store in my area because the store is to far away.

Absolutely laziness in this store, the associates will look at you and walk away when you need help at self check out. And there is not more than the self check out and one line open. This is ridiculous!

Dirty understaffed and waited a long long time for help ..but the help was polite and helpful after I got someone

Im always satisfied with walmart products

Slow people, they arent good workers. Cant find anyone to help. Worst Walmart around. Have to usually go outside and get your cart.

Store has picked up and cleaner than it used to be. Go enjoy

Always a good shopping experience