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Pro Muffler & Brake Shop
2094 M-139, Benton Harbor, MI 49022, United States
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Pro Muffler & Brake Shop
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Jo
Review №1

Rich and Chris are true professionals they do excellent work for a fair price not like Belle tire across the street where the guys at the counter work off commissions and make stuff up and install fear that you need to get it fixed I will take all our vehicles there had my front brakes done and new shocks on the front because Belle tire across the street did not honor their lifetime warranty on brake pads. Check out my review for Belle tire.

Ri
Review №2

It is hard to find shops with experienced mechanics/technicians that know how to repair your vehicle properly. PRO MUFFLER & BRAKE has done excellent work on my cars and truck, and they have always charged fairly for the repairs. They have never pushed to do more work than necessary. Highly recommended!

Ha
Review №3

Always such a professional group of mechanics. Great at what they do. Definitely recommend their business.

da
Review №4

Dropped off at 8:00 am. Home at 10:00 am after tune up and brake check. Repeat customer, always leave very satisfied. They do a great job at a very fair price.

Jo
Review №5

Im very kind and knowledgeable employees. They had me back on the road in no time. I suggest getting there early.

Ma
Review №6

Always great service. Those guys are the best

Ju
Review №7

Great! Fixed the muffler for a minimal chargeWe always go there. Great people, service and prices. Thank you!!!

Bo
Review №8

Excellent service. I was in and out quickly and the repair I needed ended up being half of what I was expecting

Me
Review №9

They did a great custom exhaust job on my miata and quick too

De
Review №10

I was in and out very quickly!

ti
Review №11

Very prompt and professional service I would recommend this place to everybody.

Co
Review №12

Does exhaust work but wont touch catalytic converters.Edit: Talked to a manager. The issue I had was sorted. They will not do any work with customer bought parts.

Er
Review №13

Nothing good or bad to say. I called to bring my car in but they told me they couldnt help me with the problem I was having.

Ji
Review №14

The dealership wanted nearly $3,000 to replace my exhaust system. Took my Ram to Pro and they welded up the pipe connector for $125. They could have hung me out but they didnt. So glad I went there.

Ra
Review №15

Lost all my brakes on a Friday and Im from Indianapolis. Very professional staff (Chris) took good care of my problem and put all new brake lines on my Chevy Silverado. The entire project was ready by 3:30pm. Awesome experience and will recommend to anyone needing fair quality work done on their vehicles.

St
Review №16

A very friendly environment. I have a part that is connected to the muffler fix only in 20 minutes for my 2014 Chevy Equinox and it drives quietly.

ga
Review №17

Pro Muffler & Brake Shop did an absolutely amazing job and I was in and out. Thanks again guys!!

TI
Review №18

As a first time customer, Chris was courteous and friendly. Service was very thorough. No up sale for needless services. Great place.

St
Review №19

Very friendly and knowledgeable. Great price on my repair. Would recommend them to everyone.

Ch
Review №20

I came in on a Friday morning because my muffler had fallen off my car the night before. Rich welded up my muffler for the time being so it would be fine for the weekend until I could get the new muffler that I had ordered. They were even conscious of my time being that I had to get back to work after. They didnt even charge me to weld it back on temporarily. Super great service and great guys. Would highly recommend them to anyone.

Jo
Review №21

I got there when they were busy and its a first come first serve basis and I was still in and out in less than an hour. Its great to have a quiet drive again for less than what I thought it would be. Ive always trusted them with every vehicle Ive had. Thanks again Pro Muffler.

Mi
Review №22

Excellent customer service and repair work. Will recommend for anyone who needs vehicle repairs!

Mr
Review №23

Josh at the counter was courteous and polite. He kept me up on everything that was needed or being done. The work was done quickly and my truck runs great now with no check engine lights. Thanks guys

ej
Review №24

I am writing this review based on my experience. While some may have had a good experience at Pro Muffler, my experience was not at all pleasant. I went there for a alignment and the representative stated that I couldnt get an alignment because I had a bad wheel hub bearing and tires. The quote which was provided to me to fix the hub bearing was not affordable for me. I was under the assumption that in America you have the freedom of choice to go where you please based on what you can afford. Due to the cost, I left the shop and me and my friend fixed the hub bearing ourselves. I came back to get an alignment about three days. When I walked in I said I would like to get an alignment done. He responded Where did you get the hub bearing fixed? I was honest and I told him my friend fixed it. He said I saw your car up the street for two days. I said No I didnt take my vehicle to the shop, my friend and I fixed it. He responded Well I saw that exact bumper up the street for two days. I responded again I did not take the car to a shop. I felt as if I was being interrogated for a crime. I was shocked and disgusted by the experience. After he expressed to me how he wasnt happy about me getting the work completed by my friend, he said well you know the price of the alignment just went up, I dont make money on alignments especially on slow days like this. I responded Sure, I understand, what is the price of the alignment. He responded The price went up to 89.99. I thanked him for his time and left the shop. The price went up from 49.99 to 89.99. I was highly dissatisfied.

Pa
Review №25

Excellent service I brought in my 1985 Toyota Tercel wagon for exhaust work, they put on a new catalytic converter axle pipe and installed the muffler I brought with. They did a fantastic job fixing the previous owners hack job exhaust.

Br
Review №26

I took my van here for a second opinion after a dealership told me all of my brakes needed to be replaced. They were super friendly showed me that my brakes were actually fine and did not need any work at this time. They easily couldve tried to tell me my brakes needed to be replaced, but they clearly had a ton of integrity. I will definitely give them my business in the future because its clear they are professionals and wont try to take advantage of me.

Ka
Review №27

Established business, friendly staff & great service!!! Very reasonable on costs too!!

St
Review №28

These guys get it-- take care of the customer, do what you say you will do, and treat all customers with respect! Theyve worked on all of my vehicles and have always done a great job! Thanks Pro!

Ar
Review №29

Great place honest

ch
Review №30

Great service. Honest, helpful and friendly. Did great work.

Mi
Review №31

Wonderful professional service with great prices. They absolutely refuse to sell you what you do not need! Integrity is evident there.

Ar
Review №32

Ive been to many auto repair shops in area, not to knock anyone else. But I must tell you, this. Co. Is fantastic. There service is great but most of all there honesty and integrity extends beyond todays standards. Hi highly recommend them

Ji
Review №33

Did an awesome job as always. Have been going there forever. Had a rattle I thought there was a hole in the exhaust. Was just a heat shield rattling around. They fixed it for free! I am a very happy customer! Would highly recommend.

Jo
Review №34

Always fixed right the first time. They show you what is wrong and cost upfront. First come first served no reservations. Been going there for years for mufflers and brakes.

Er
Review №35

Wonderful service and customer relations. They explained exactly what was needed and what wasnt, and then found the best price for us. We got same day service, and it was done quickly and efficiently. My car now runs like it did when I got it.

Je
Review №36

My wife and kids were vacationing in the Lakeside area and we noticed that our already loud (2000) minivan had gotten incredibly louder. Knowing that there was something new loose in the exhaust, we called around to a few places and several nearer to us either were already full and couldnt get it fixed for two or three days or didnt have welders handy. Someone referred me to Pro and Chris answered the phone. He was incredibly helpful, heard my concerns, and said that it would probably work to bring the car in and have the work completed. We made the quick drive up and within about 1 1/2 hrs, Chris and the Crew had the broken pipe and connected Oxygen sensor completed replaced and in the parking lot waiting for us to drive back home. They did not know that I had to drive the car back home the same day and the work was still done incredibly quickly and professionally. It was very nice to be able to make that short drive in to Chi. with more peace/quiet from this car than Ive had in a while. Kudos to Chris and the crew for a fabulous job well-done.

Am
Review №37

Pro muffler is the only place Ill go to have muffler work done. They are all very friendly and make you feel welcome even when you run in about 1/2 hour before they close thinking all you need is a tailpipe welded on but really need a whole new muffler....they still did the work. Parts are always delivered in a flash if they dont have on hand. Your in and out in a reasonable amount of time and they are honest with you about what you need. Every time Ive brought a vehicle here Ive always had a great experience!

Ta
Review №38

I always leave feeling like Ive received exceptional service at a really fair price. Only place I bring our vehicles to, I trust them and appreciate the quality services provided.

Pa
Review №39

The crew was able to check my exhaust system, replace a large section of it, and have me back on the road in less than an hour. This provided a great peace of mind right before the holidays. I will go back any time I have brake or exhaust problems. Highly recommend!

st
Review №40

Excellent work the one place to trust with your automotive repairs

Pe
Review №41

Went in for alignment on my truck, they lied told me I needed wheel hub bearings and control arms both sides. At almost $1000. Went down the road to a different shop and everything was fine

Je
Review №42

These guys are the most qualified ones in town, hands down. They are honest about what they can do and their prices are fair. The job they do is great and very reliable. Oh and their customer service is great as well.

Da
Review №43

Just talked to the owner about my complaint. Sounds like he is going to make it right. If he does I will give a much better review.

Na
Review №44

Honest, great price

Ca
Review №45

Took my car to Midas in Michigan City for exhaust leak problem, they told me I needed an entirely new exhaust system for $900. Then I took it to pro muffler and they fixed the small leaky pipe for $175!!

ro
Review №46

Always had good luck. They figure out what needs to be done. It is done quickly and correctly. Good pricing.

Ia
Review №47

Quality guys here. Clean shop, knowledgeable, friendly and fair. Highly recommend.

Al
Review №48

I took my car in to get the brakes fixed and it was a great experience. The mechanic took me out to the garage to show me exactly what needed fixed and gave me options about what could wait. They even quoted me for the different work they could do on it. The whole thing took about an hour an a half. I will definitely use them again.

Br
Review №49

Have had my cars serviced there for years and have always done a fantastic job!

Wi
Review №50

Accurate diagnosis. First class customer service. Quality work.

Ch
Review №51

SUPER GOOD PEOPLE AND QUALITY AUTO REPAIR 👍👍👍👍☺☺☺☺

Mi
Review №52

The service and workmanship is excellent.

Mo
Review №53

Extremely happy with service!!! Excellent price, staff, and customer service! These guys are very honest and do great work. Thank you! I will be back and will refer people to you!!! :-)

Ji
Review №54

The guys there they know what theyre doing thats why I love that place

Ja
Review №55

Great little business, they fixed up my exhaust system exactly as I asked without changing the entire thing for a very decent price... Also a friendly staff which means a lot

Lo
Review №56

You can never go wrong with Pro Muffler & Brake Shop. They are good and fair priced. A great place to go for your car repairs. I recommend them to everyone I know.

Ke
Review №57

Up front I had wrk done on my vehicles for years never a problem mostly exhaust wrk and some brake wrk. The thing is when it requires welding thats the place my son was took to go to 👍🏿🚘.

Br
Review №58

Always excellent value, coupled with great work. Take all my vehicles here for almost all of my vehicles maintenance from brakes, mufflers and even fixing my 4WD system.

La
Review №59

Super quick and very reasonably priced. Chris was ever so friendly. I will be back and will for sure recommend this business to others!

J
Review №60

Went in for loud noises, they diagnosed it as engine mounts that should be looked at but are not an immediate need and shielding that they zip tied up for me. Didnt charge me for looking at it! Super friendly and quick too!

Do
Review №61

Good experience - brought me under my car to show me the problem first hand. Straight forward, fast, and fair. Will easily go again.

We
Review №62

Very honest!! Great service on my car!! Really worked with me on what needed to be done on my car!! No unnecessary things that I cant afford!!

Ri
Review №63

This is one of the few shops in the area that I will not hesitate to take my vehicle to because they do an incredible job every time I go and their prices are reasonable.

Ph
Review №64

Very honest and helpful. Prices cant be beat

Mi
Review №65

Very happy with the service I received. Not only was the work quality, the service and personable attention could not be praised enough. Thanks again!

Mo
Review №66

Everytime I go here to have work performed I cant get it done without the employee Rich belittling me and being downright rude. From what I hear I am not the only one. This time I had enough, I removed my car from the shop and will never return. I will also no longer refer customers from my shop to come here. What a shame

Ju
Review №67

Helpful

Za
Review №68

Good price. Great service.

Ri
Review №69

Like the free air station they provide. Nice perk.

Ed
Review №70

Ive been going to Pro for over 20 years. They are sometimes a little expensive, but they get the job done right the first time, and Im supporting a local business.

Ch
Review №71

They fix what I asked him to fix that the price they quoted and then try to sell me anything else very good

Th
Review №72

Been taking my vehicles here for about 20 years. Only folks I trust.

Jo
Review №73

I was impressed by many things after my first visit here (friendliness, honesty, speed ). I will be coming back!

Am
Review №74

Great prices and nice employees!! Would highly recommend..

Ga
Review №75

Honest transaction..very good to work with !

Ka
Review №76

Efficient & friendly staff

St
Review №77

Always a pleasant atmosphere, never had any problems with workmanship too!

Ka
Review №78

Like the service. Was fast at what they do. Would tell everyone I know about it.

Cr
Review №79

They do sloppy work

Di
Review №80

Friendly. . Fair prices. Needed back brakes, springs,and tie rods..

J.
Review №81

Great service

Ch
Review №82

These guys saved me a lot of money and headache while inspecting my car i was looking to purchase. Friendly folks with fast service.

Wi
Review №83

Good service, reasonable price .

ja
Review №84

I had a muffler installed last Friday I wanted the flowmaster super 44 but put the 40 series on instead without telling me my finance called them and they told her that they didnt have it in stock and had to order it and said I was ok with it but they never told me that if they would of told me they would have to order it I would of waited

Ro
Review №85

Staff was very friendly and informative

ba
Review №86

Honest competent shop I highly recommend

cr
Review №87

I requested duels and there is only one guy who does them, the man who runs the front was out sick so the guy who does duels was running the front, needless to say I was turned away. he is also very unfriendly making a joke of my request, I was quite disappointed, Ill be taking my money elsewhere.

Ni
Review №88

Great staff...Very welcoming

Da
Review №89

Fast. No nonsense.

Ch
Review №90

They do good work, but make sure you know exactly what you need before you go in. They will def try and sell you stuff that you dont need, relying on your (and mine) ignorance.

Ma
Review №91

Great friendly service!

Sq
Review №92

First come first served, usually in and out the same day if not just an hour or two.

la
Review №93

Great service in and out

Ma
Review №94

Great

An
Review №95

They dont work with anything bigger than 3 and cant butt weld.

Ha
Review №96

Not cheap but fair

Ty
Review №97

Very friendly staff

Ja
Review №98

Its ok

Information
100 Photos
98 Comments
4.5 Rating
  • Address:2094 M-139, Benton Harbor, MI 49022, United States
  • Site:http://promufflerandbrake.com/
  • Phone:+1 269-926-2006
Categories
  • Brake shop
  • Auto radiator repair service
  • Auto repair shop
  • Auto tune up service
  • Muffler shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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