I called and spoke to Bill at Waddell today on the off chance that he could help me locate a much needed part. Obviously this is not what Waddells core business is focused on but Bill went out of his way to find the needed part for me which was a life saver. If this is indicative of this companys focus on customer service, I can only say thank you. It is rare in todays world to find this kind of dedication to customer service. I would highly recommend this company for all your electric motor needs.
I cant say enough good things about Waddell Electric. Becky front desk receptionist is as polite as can be. I get the impression that Bill is the brains behind the operation. He is super competent, Honest, Reasonable, and he gives you your options. I have been using them for over a decade and have never been disappointed. Just recently Bill went the extra mile to find a rare Rear Bell for my motor an installed it for a very reasonable price. He saved me a bundle in what it would have cost to replace the entire motor. Recommend Highly !!! Go for it !!!
Honest diagnosis and no up sale on anything I didnt need. Highly recommend. Thanks again!
Called and ran all over Central Oregon looking for capacitors for my motor. After being sent from one place to another, I found Waddell Electrical Mechanics. I found some capacitors online for less, but was glad to find somewhere local where I could test what I have and get the right match electrically and physically for my application. The fellow was super helpful, had the right parts, taught me a little, and allowed me to fix my motor the same day. Although the parts were more expensive than online, it was worth it to get what I needed today and have someone knowledgeable help me with my motor problem. I am also glad to help out local economy. I will be back when I need another capacitor.
We got a great used irrigation pump for a great price!! Thanks guys you saved the day!!
Called just before 4 pm because I was referred from Platt Electric to try to find a suppressor diode to fix a down electric lift. The person on the phone responded that they were walking out the door and could call me tomorrow. I mentioned that I had a technician onsite that had driven up from Eugene and we were trying to get this equipment running. He kind of brushed me off and said I could try Radio Shack. I had and they were sold out. He didnt want to help after this so we hung up. Hoping for a better service from this shop especially when we were in a bind.
We dont stock Suppressor Diodes