Had a mailbox there for 10 years east side of Bend. Pete always does a good job of hiring and training helpful, friendly people. Yes, they have to charge more than going directly with usps and FedEx/UPS. You are paying for service and convenience. In my ten years of going in there at least a couple times a week its always been a good experience.
Very helpful and accommodating
Always convenient- USPS isnt always ideal, and I love having the options in which shipping method to use. USPS has never failed me, but working in a previous industry where people didnt receive their product concerned me. At least here you have more than just one option and if its important to you that your recipient receives their item, then youll pay a few extra bucks vs lost in the mail, trying to locate, or start a claim (w/ usps)- Couldnt be more thrilled to have a one-stop shop within a mile of my home and friendly customer service.
I need to drop off FedEx or UPS packages a few times a week and the crew is always friendly and accommodating. Its always a pleasure to go in. Thank you!
I love coming here while I ship things to my husband, it’s so nice to have such great help
The service is very friendly. But if youre looking for the best price, this is not your place. I understand convenience, which is the ONLY reason I stop. I had to get something shipped TODAY and didnt have time to spend at UPS/Fedex/Post Office. I got the job done. But not for cheap!
Always helpful and quick service.
Went in to have a package shipped and the box apparently could not be used to ship FedEx since it was a used USPS box. The guy at the store was really short with me and did not want to hear any of my other suggestions/solutions for not opening a box I packaged for a family member and perfectly curated in front of a store full of random people. But instead needed to be reboxed and that was his only option. I tried to ask questions and offer solutions but he doesn’t know how to hear or talk to customers.Took my box directly to FedEx, where they said it actually can be shipped in a used USPS box, no problem if that’s what I wanted. However, they also kindly offered to repackage it for me, *in the back*, with care and make sure all items were in the same order I put them in. When they were done they brought the box back to me before sealing it so I could approve and didn’t charge me for any of the supplies they used.I won’t be back to this shipping location as every time I go they are short and rude. It’s the holiday’s, I get it, you’re busy, I’m busy too, and people spend their time putting energy into nice packages for family and if you treat my things twice as good as you treated me it still wouldn’t have been enough, and your treatment and tone was enough of an indicator that I don’t want you touching my stuff, or taking my $.Had this been the first time I went in to this store and had an employee be dismissive I would have accepted it as a bad day, but this is the norm here.
The staff here is top notch! They are knowledgeable and very helpful. The place can be very busy and they always acknowledge you. The store has plenty of shipping supplies, Oregon college stuff, postcards plus candles. Very happy with the service at Postal Connections East Bend!!
The staff is great! Always meet me with a smile and a kind word. Beside that, theyre knowledgeable and efficient! Always a pleasure to visit Postal Connections!
I have used this store for all of my shipping needs for the last 5 years. They are always courteous, helpful and incredibly efficient. The staff goes out of their way to help me find the most cost effective and reliable shipping options. I ship a lot of sensitive scientific equipment, glassware, and samples from this store and Ive never had any damage when the staff at Postal Connections 101 has packed it for me. I can say the same about the shipments that Ive packed myself!
On the phone with an associate; Not an objective guest accommodating business.Just called Pack Ship & More; Got the lowdown having asked the one question I needed answered. They even have a phone app so I can check my mail remotely and pick what I need forwarded or scanned.
Friendly staff but the place is rip off. I will never scan a document here again. Way overpriced.I recommend you a trip to the public library or just do it yourself with enough time if you can. Trust me, I thought that paying few bucks to get the job faster was a good idea but once I heard the cost, I was blown away.
I am a seller for E-bay and this place is extremely convenient for me to drop off my packages for all couriers especially when it is sent by USPS because we all know the long lines at the Post Office. I sold a motorcycle gas tank that was just painted that needed to be professionally pack to avoid scratches and Postal Connections packed it and did it right, the buyer was extremely pleased when he received the tank with the care I took to pack the tank, thanks to P/C. The staff is always polite and helpful giving me shipping tips, approximate shipping arrivals. The only reason I did not give the a 5 star is that they are very expensive, just to buy a stamp is ridiculous, my tank packing was expensive but like the expression you pay for what you get and they are a private company for the couriers so I can understand there mark up and for convenience but they are very professional at what they do.
Went above and beyond to help me track down a ups tracking number I needed to supply for a return package. Thank you!
If youre seriously into spending ridiculous sums of money on shipping, and enjoy the sheer rapture of having your wallet raped, Postal DisConnections is THE place for you. Go to the post office instead, yes, you might have to wait a bit longer, but a ONE HUNDRED AND SEVENTY PERCENT MARKUP will be saved by not frequenting THE most-expensive place in town.To the other idiots here that gave this disaster of a facility five stars? You seriously need to have your heads examined...but then again, thats why you moved up here from California anyway, right? Too stupid to realize that you were being fleeced on housing prices?
Rude employee told me I could not drop off my packages at their store. He stated that they were too busy to deal with my five packages. All five already with postage attached. All five packages ready to ship. All he had to do was stack them. I have done business here for 10 years. Never again.
Awesome!
The staff is the best. Of course it cost more than doing it yourself, but the folks giving poor reviews here should understand that! This place is top notch.
Customer service is A+++. Thanks, Nick and team, for going above and beyond.
Staff is close minded an not helpful, prices are a rip off, wouldnt help me get my mail an I was very nice. The manager an owner were no help what so ever. I would never recommend this place for anything. Look elsewhere
Friendly staff but I was quoted $40 to mail a package Priority Mail cheapest was $37 Fed Ex. I left with my package and mailed it for $22.05 Priority Mail at the Post Office, same package $20 cheaper. Check prices carefully!!
Staff are friendly, but pricing is outrageous! Their quotes are typically double what you pay at the USPS or FedEx Office. They say its due to extra packing requirements, but a $25 shipment shouldnt double to $50+ because of packaging.
Everyone Ive encountered at this outlet has been patient, knowledgeable, and goes out of their way to be helpful.
Recently have an adult child far away and we have started shipping things. Always a pleasure and they are super helpful.
Always go there they are very friendly and always friendly. Good job guys
This place is a rip off! I just mailed a small 5x8 envelope with bubble wrap that contained garden seeds weighing less than 1/2 oz and my husband took the package to be mailed and was charged $5.03 for something that should not have cost more than $1.50! When I called them, their excuse was that there is a surcharge! EXCUSE ME? A $3.50 surcharge AND an attitude? I wont be returning.
These guys are great! Friendly, fast and WAY more convenient than the US Post Office!!
Quick in and out with helpful staff. Full service printing/postage and office needs.
Nicest staff ever! They run to open the door when I have large packages and even help me carry some from the car.
If you want your mail mixed up and dont want them to open up on time, this is the place.
Always great friendly service.
They go above and beyond. Friendly staff.
Excellent Service and Staff.
Great service, helpful staff
Very delightful service demeanor