My sister and I had an amazing time finding her wedding dress with the Bend Wedding and Formal Wear team! My sister was really stressed about finding the perfect dress and Kathleens positive attitude, warmth, and sense of humor made her feel so comfortable. She had a great selection of dresses to try on and my sister found her dream dress at the first appointment. Kathleen arranged for all the alterations for the dress and it fit perfectly! She was also so flexible with our appointment and pick up times. I cant recommend Kathleen and her team enough - thanks for helping make my sisters wedding perfect!
Kathleen is incredible!!!! She is spunky and fun. She made this special day even better. So warm and welcoming!!! Amazing at dress selection and even had me try something out of my comfort zone. I love the dress!!!!
The ladies here are amazing. I had 4 girls going to prom this year and one of them couldnt find anything she liked at other shops. Two days before prom I finally brought her to Bend Wedding and Formal. After she didnt fall in love with any of the dresses she picked out for herself Kathleen brought her one more to try on and she instantly fell in love. These falls are so honest about what looked good and what didnt that it was refreshing. Not once did they pressure us to settle for a dress that was anything less than the perfect gown. They even did the alterations before we left the store. We will definitely be going back for all our formal needs.
Extremely friendly!!This was the answer to our dilemma this weekend. She has so much in way of variety on hand. Different colors, sizes, and services! She even dry cleans here!So helpful and quick. She heard my needs, and produced a solution. You couldnt ask for more. She was very helpful, and made a stressful situation pleasant, I cant even begin to express how grateful I was to have been recommended to her.
Kathleen is such an amazing and welcoming woman. She made buying a dress during covid so special. She’s professional and so loving and accommodating. Thank you!!!
Great quality suits and dresses and nice employees Ive used them 5 times and not one bad experience.
Kathleen was absolutely wonderful! It was my daughter’s first - and last - stop for a wedding dress. Clothes shopping has always been stressful for her but Kathleen made it fun. She was able to help my daughter “see” the altered dress and has a great trick for comparing what’s been tried on for comparisons. I am so happy we shopped locally! Her prices are amazing too.
This weekend was not my first time at the Bend Wedding & Formal wear. I have rented a suit for a wedding before, they are very friendly and accommodating and that’s why I have returned this weekend. If your looking for a cowboy hat for a murder mystery or a dress to the wedding or prom this is the place to go. Thank you for your hospitality.
I have been looking for a dress for my sisters wedding and have looked everywhere in town and on-line. As an after thought, my husband and I stopped by Bend Wedding and Formal Wear. Im so glad we did! Kathleen was very helpful and her positive personality made it enjoyable. We found THE dress 👗 and it was even on sale! We couldnt believe the price. Im a full-time wheelchair user and finding a dress that wont snag in my tires or lays nicely is very tricky. I highly recommend Bend Wedding and Formal Wear for persons in a wheelchair. I was able to move around the store too! Her selection of dresses for everything wedding or formal event was fantastic. Ill start at Bend Wedding and Formal Wear first the next time I need a nice dress. The quality is much better than anything I tried elsewhere. Thank you Kathleen!
This place is great with the customer service, fitting and very patient with me all the way around with great price.
The staff at Bend Wedding & Formal are amazing! I needed a MOH dress altered that I didn’t even buy here and they were absolutely willing to help me out! Their service is fair on price and really fast on time! I highly recommend!
Had a blast trying on various accessories! Friendly staff gave us helpful tips and creative suggestions! It was like playing dress up, a lot of fun! Would highly recommend to everyone!
Fantastic place with very pleasant staff! They went above and beyond with all of my alterationRequests on my husbands military jacket and was able to turn it around with fast timing! Looking forward to working with you again the future!
The owner is great so helpful, I will be returning for all my formal needs
I couldn’t recommend Bend Wedding & Formal Wear enough. I rented a tuxedo for my wedding and everyone there was very accommodating and willing to work with me. I even switched things up on them with only a few weeks left before the wedding and they took it in stride. If you’re looking for tuxedo rental they are the best option in town!
My first experience here was a few weeks ago for my Fiance and our sons tux for our wedding. Kathleen was AMAZING. We walked in(two kids in tow) and were able to find exactly what we were looking for in about ten minutes (that’s including my 5 year old trying on a tux!) Loved the experience so much I decided to have my wedding gown altered there. It took one week to have a fitting done after alterations, we decided to do one more thing to it and Kathleen did it in one day!!! Talk about FAST! Today I had my final fitting and brought my gown home! Great experience, Maggie and Yvonne were also very friendly and made me feel beautiful. Thanks again ladies!!! -Brittany V.
Excellent courteous service. Polite professional
Kathleen was absolutely AMAZING to work with. She had answered all of my questions regarding tux rentals for my wedding.She allowed me to dress up a shirt to decide exactly what I wanted, and spent over an hour looking through the swatch books with me to make sure the colors were spot on. She was even able to order in a sample outfit for my fiance to try on to make sure I was 100% satisfied with the look!!! Definitely recommend this business to anyone!!
Amazing selection and prices of formal dance dresses. Were from out of town and came in to look at prom dresses. Found exactly what we wanted and Maggie was amazing with the purchase. Helped us find some wonderful jewelry that we hadnt considered. My daughter was very happy!
Kathleen and her team are great! I got alterations done to a dress, they stand behind their work. They also have a plethora of dress and tux options.
By far the worst customer service I have ever experienced at a retail store. Kathleen (?) made me feel like my presence and questions were an intrusion. I’ve never purchased a formal gown and was shown a variety of prom style dresses - she literally rolled her eyes at me when I asked if they had anything “a little more elegant.” I wasn’t trying to be pretentious, but my sisters wedding calls for something more than a prom style dress with sequins.
We chatted with Maggie and she helped us out 100 percent of the time. We came from Burns to look for a last minute prom dress, and within half an hour we had the dress, flowers, and length taken care of. For someone who is going to her first dance, they were more than helpful! I would come back 10000X over for any formal wear needs. These ladies are all amazing!! Thank you so so so much!!!
Stopped here to find a bridesmaids dress while on a road trip. I found the perfect dress that needed to be fitted. The seamstress hemmed a 3 layer dress and shorted the straps within a half an hour so I can continue on my way south. Everyone was so nice and really helpful. Also you cant beat the prices.
The experience here was amazing! I recently got married and purchased my wedding dress and veil from here. I worked on paying off my dresses and veil over the course of many months and they were great about working with me on it. They were unbeatable as far as prices anywhere in bend Oregon. The staff and owners were always a delight to see and made me feel like I was extremely special. I would highly recommend them to any bride to be!!!!
These folks have been so helpful! They did alterations for me in 2014 when I was really under pressure to get my little girl all set for a wedding she was in. Maggie and others gave me immediate attention in selecting a gown for a school auction today. They really navigated my needs well.Thank you!
Wonderful experience! Got my wedding dress and the tuxes here! Maggie is always so friendly and helpful and all the seamstresses honestly work magic! They will accommodate anything! You name it, they’ll do it! They completely transformed my dress!
Kathleen is a wedding life saver!! When everyone else said no...she said yes and went above and beyond to make us feel important. We highly recommend seeing her for your wedding needs. We could not be more happy!! ❤️❤️
I was so happy when they took the dress I bought online for last minute alterations. I was so nervous but they did a beautiful job in a very short time. I even had a last minute adjustment to my belt and they were willing to do it while I waited. Staff was very friendly and good prices.
This place is so wonderful.. They have multiple suits tuxes and dresses to choose from.. MY best man had 1 simple job to do and that was to return his suit and he couldn’t even do that after about 3 weeks I get a call saying it was never returned it was so embarrassing but the lovely Kathleen the owner was so nice about it.. I recommend this place to anyone.. it is affordable and very classy.. i went to 8 different stores for a suit and they all wanted between 7 and 1200$ for a suit.. After hearing about bend wedding and formal I headed over to check it out they met all my needs.. this is one place I will be returning to in the future for all events requireing me to dress to impress.. special thanks to KATHLEEN you’re lovely and awesome..- MARCUS
Super friendly! Did a rush job for me and are willing to talk and offer a variety of options to fit your price and time goals!
Great service, period! Kathleen is awesome! Was looking for a place to rent a tux, and this was definitely the right place to go. They have tons of different styles for tons of different occasions. I recomend looking on their website too, they have all there tux rental options on there as well. Overall great business!
Last minute Tux for a Prom theme party. The owner went above and beyond for the men got them exactly what they wanted and stayed after hours for them. This will always be my go to place . Also love that they are locally owned. Love love love them... Thank you so much for going above and beyond.
Kathleen and Yvonne were fabulous. They truly know how to make a dress even more beautiful then it was before they started. I am so happy they were here for my daughters special day. I recommend them for all special occasions.
Great service! Friendly staff. The owner did a great job getting us the tux that we needed. We cant thank them enough!
I needed a dress and jumpsuit altered for a wedding and they took so much time out of their days to make sure they got the alterations just right. They turned out perfect and completed in just two days. I am so grateful to them!
Lady there yelled at me when I walked in. Didn’t even ask me my name just yelled it isn’t ready. Maybe she was having a bad 🤷🏻♂️.
This place rocks! Fast, friendly, affordable! The owner is one of the most awesome people you will ever meet in your life! Hands down the best place around!
My daughter and I came in to Bend Wedding and Formal Wear for the first time last week to look for a homecoming dress for her. The gal that greeted us was very helpful and went above and beyond to help my daughter find a dress in the color and style that she was hoping for. My daugher found one that she loved however it needed some alterations. They had a staff person in the store who took care of the alterations right there which was nice. The staff made us feel like we were a priority and a valued customer. They were very kind and compassionate and super helpful to make sure my daughter had a beautiful dress to wear that fit her perfectly. Thank you so much for taking the time to make her feel special and beautiful in her new dress!
We were met at the door by a very young girl. Just told to look around. When an adult did come pulled dresses that werent even close to what my daughter was even looking for. Was really sad because when my other daughter got married 9 years ago they were wonderful.PS We found a dress!!
Rebted the greatest tux for my proms! The quality was fantastic and the price was just as incredible. I got so many compliments, and the staff was so helpful and friendly and treated me with the utmost respect. I highly recommend this shop for buying and renting, they were fantastic.
Don’t Judge a book by its’ cover! From the outside this store looks great, but once you enter you feel like you’ve stepped back in time or into a thrift store. Selection is outdated and staff, although friendly, are not knowledgeable about current trends/fashion. Super cheap - not inexpensive - just cheap! In response to your reply, I wasn’t looking for futuristic, but I was looking for something more modern than the 90’s. In fact, I was able to find it just a few miles down the road at Cordially Invited. You should pay them a visit and learn how to run a bridal boutique.
I had an awesome time here looking for my wedding dress. I had no idea what I was doing or looking for and all of the ladies here were very helpful and made me feel beautiful in everything I put on!! They made the experience for my sisters and I amazing!!
I just went to this place yesterday for my first homecoming and got a beautiful dress from them. It just so happened that I got the same dress my mom got for her wedding 9 years ago just in pink. Thank you guys soooo much ❤️❤️❤️
They altered my dress perfectly! i am very happy with the length and that they added cups. would highly recommend
Awesome place, and will have just what youre looking for. Kathleen is AMAZING.
I thought it would be a classy bridal shop based on the website, but unfortunately it was far from the special experience that finding your wedding dress should be. Maybe some serious remodeling and new inventory would help the store match the way it’s being advertised.
Went in to find a dress after having a shipping mishap from Amazon, and was able to show the picture I had tried to order, and ended up leaving with a dress better than the one I was trying to buy online! Super friendly people working there, so glad I stopped by!
Our Groomsmen and Groom were treated so well and looked fabulous! There were no hiccups for our rather large group.I highly recommend Bend Wedding and Formal. You will be pleased with their expertise and friendly sense of humor!We have also had alterations done there and they were done well and ahead of schedule!
Ordered a bridesmaid dress that was too tight around my rib cage. Brought it to Bend Wedding and Formal Wear to have it altered. Not only does my dress fit, but it looks even better than when I originally bought it. Thank you!
I had such an amazing experience here! They helped me find the wedding dress of my dreams! They made shopping for a wedding dress stress free and fun! I would definitely recommend going to Bend Wedding and Formal Wear! :)
I had my bridesmaid dress altered with Bend Wedding and Formal. They had it completed in 3 days. All in all great service, prices, and speed! I will be taking all my alterations to them in the future.
They do have a lot of dresses, but thats about it. Please look through both the high AND the low reviews to make an informed decision about giving this shop your business. The responses to low ratings are passive aggressive and the owner blames any issues on a new girl or someone who doesnt work there often. Extremely unprofessional, and it makes me sick to see a business that cant take some critisism and learn from it.
Our wedding was beautiful. Thanks to the staff of Bend Wedding and Formal Wear. They had everything we needed and was very professional and discreet. I highly recommend them to anyone who needs a suit for any occasion.
Came with my best friend and her mom to just try on wedding dresses and we had no idea what to expect but first dress she tried on was the one! They fit us in even though we didnt have an apt and were amazing.
My husband and I got married with a small private ceremony down by the river in Bend, without an actual wedding dress. We are going to be having a wedding reception however and for this I do want to wear a more non traditional short wedding dress.I had been looking online for weeks and had been to a couple other dress stores here in Bend before going to Bend Wedding & Formal.When I walked into the store I was greeting by a couple different reps and was helped immediately. I had my sister and niece with me as well. They first asked me what style I was looking for and then my budget. I had a pretty low budget so was a bit nervous about finding something. However, after trying on about 8 dresses in my budget they brought one out that I loved! They were very helpful and motivated to help me find a dress
Kathleen was amazing, we walked in and were greeted right away. We explained what we were looking for and she took us back and showed us the tuxes and got everything taken care of within 10-15 mins including Measurements for my fiancé. Highly recommended.
Worst experience on my wedding day. I bought my wedding dress and I also got it fitted here. Rather then the seamstress cutting and reattaching she just tucked it in Incase I wanted to wear my wedding dress again, which I was okay with. But. When she went to tighten around the armpits and shoulders it only needed a little adjustment. It was way too tight. I told her it was too tight after and she said she would fix it before my wedding. I picked up my dress the morning of my wedding and they told me everything on my dress was ready and all the adjustments had been finished. No she did not fix my dress. My dress ripped on the car ride to the ceremony, I had got into the car and reached down to fix my sock and the right armpit ripped out. Then when I went to hug my now husband after we walked down the aisle the right armpit ripped out more and the left one ripped out as well. Now I have very holy armpits in my wedding dress. When my husband and I had our first dance both sides ripped more and after that I was done wearing my dress. I was so disappointed in it and the work. Right after our first dance I got out of my wedding dress and had to wear jeans and a shirt for the rest of the night because my dress was falling apart. They won’t fix my dress. No refund or anything. Just I’m sorry. I was so embarrassed on my wedding day because my dress ripped and I had nothing to use to try and fix it. Make sure you tell the seamstress that it’s too tight and make sure she fixes it!! I’d rather not have another bride to be go though what I went though on her wedding day.My sister in law got her dress here, but she isn’t getting any alternations done there because of what I went through.
-From the Ridin Dirty tux shop here in Bend.In a wedding as a groomsman, been in many weddings as such. Have rented tuxes many times.All the groomsmen, except me and the groom got the WRONG kind of SHOES. My tie was dirty. When I returned it, the owner/manager blamed the new girl. Great. Blame shifting. Hardly an apology. On the way out the door, one of the employees who had been standing there said, See ya bud. Unbelievable.Recommend going to Roberts on Wall Street, downtown Bend. More expensive, but worth it if you are looking for a more classy, cleaner experience. Also, the attention to detail and customer service is the best in town for tux rentals.
The experience was amazing! The staff saw me and picked the perfect dres - style size fit color everything was perfect. Thanks to Kathleen and everyone!!!
OMG!!!! My daughter and her best friend came in without an appointment and they accommodated us with NO issues!! We found a dress and we couldnt be more happy!! We Highly recommend Bend Wedding and Formal!! Thank you soooo much Kathleen!!
Granddaughters dress needed altered at the last moment. They did a fantastic job and now she will enjoy her first Prom. Thank you. We will be back!
Kathrine, I think, helped my son out when he ripped his pants right before prom. She was closed but came back in happily! She gave him an energy drink, took care of his pants, hugged him and wished him a good night! Her last words to him was, “all you have to do now is have a good time baby.” So many adults treat kids with disrespect and we wonder why they disrespect us. Thank you Katherine for taking care of my boy! He still talks about you! ❤️
Their all so sweet and kind. Work real hard to make your experience awesome.
We couldnt have asked for anywhere better for my daughters wedding. Everyone is so kind and helpful even when nasty customers come in.. I highly recommend this place for all formal wear.
Great selection of dresses and accessories, the woman that first greeted us (a younger woman) was very helpful and pleasant. But the older woman that was there was beyond unprofessional. We were searching for a prom dress and she decided she knew what was best when it came to style. She invaded the dressing room, insulting the choices, and tossing different options that would work (according to her). She insisted the size wouldnt fit and was horribly rude. She did the alterations, which is fine. But the entire time she was rude and unprofessional. Definitely dont recommend this place if you want a positive shopping experience.
Absolutely great ladies to work with even did a last minute alteration for me. Thank you ladies so much!
I went in for a $50 prom special on tuxes, and left $135 lighter because of interesting pricing policies... While the threadbare, ill-fitting jacket itself may only cost $50 to rent, everything from suspenders to studs cost extra. This business should receive a bronze medal in the Hidden Fees contest only after banks and airlines.
I got a suit that that fit perfect and the staff was very helpful and kind. I would definitely recommend this place to a friend!
I have rented from Bend Wedding and Formal for both my boys for several events. The staff is helpful and friendly. I would recommend them for all your formal events.
Dont go for alterations here unless you want them to look like they were done by a drunk toddler. The owner is unprofessional, sloppy, and quite simply incompetent: she does not know how to alter mens pants, but she tried anyway, only to fail miserably and create two very unhappy customers. I would not recommend this establishment to anyone and would say that anyone who goes does so at their own risk.
The ladies in there are so amazing they never cease to amaze me
Went in and out very quickly! Found exactly what I needed, and the woman who helped us was very sweet and helpful.
My wife was very unhappy with alteration on dress. They did a very bad job and costed more than quoted for us before.
These guys are awesome... Friendly and helpful. Selection is vast
This place is so awesome they gave me a discount and they have everything for cheep and have an amazing selection
It was really good for last minute for prom, really nice people and really helpful it went really fast too I would recommend this to anybody who needs to go for weddings or prom she was really nice about last minute to and she loves people for last minute.☺️Best place in bend to go for formal, thank you so much
I had a horrible experience here. I had my dress altered and the sleeves were put on unevenly, then they charged me to fix it. Then they shortened the hem line and they made it crooked so that the under dress was sticking out.Then they put a yellow stain on it when they were cleaning and pressing it. Then, they double charged my card and after a month of time I have then to correct it, were trying to tell me they didnt know what to do cause the owner want there . Then when the groomsmen and groom went to get their did they werent even there out together.they didnt have the right sizes and my husband had tip settle with a sit that did not close. Overall, not recommended,!
The best place to go ♥ even for last minute all ladys are great and fast highly recommend
My wife went in with her friends to prep for our wedding and see what style they wanted. The ladies were extremely judgemental and rude. Would never go there again.
LOVE THIS LADY......SHE IS THE BOMB
I came in here had a dress in mind ( picture in my phone ) and not even 5 mins she found one just like the picture. 10/10 recommend!💙
Husband needed a suit last minute for a funeral. They were friendly and fast. Thanks.
If I could give 0 stars I would. I just needed my bridesmaids dress brought in on the sides about an inch. After getting it pinned and told that it would be no problem to get it done in the one week time period I needed to have it done by I left feeling pretty confident that it would be done. I dropped it off on July 23rd and told them I had to pick it up by July 30th so I could leave for the wedding. Monday July 30th came around with no call, Tuesday July 31st came around and again no call so I call to ask about it and am told that its ready to be picked up but they just forgot to call me. Okay a little frustrating but not the end of the world. I asked the lady on the phone when they opened the next day so I could come and get it on my way out of town for the wedding and was told 10am. Wednesday August 1st I show up at 9:55am to pick up my dress thinking they will probably give me some sort of discount off my rush fee since they forgot to call and now I am picking it up 3 days later than expected. I stood outside their business until 10:25am when someone finally decided to show up to work. No one seemed to feel too bad about being 25 minutes late to work! First rule of business, never let a customer get to your place of business before you! Especially when you know they are coming in and are heading out of town for a wedding!!! I was beyond pissed at this point. Once we got into the store I was told that they had called me back on July 25th to tell me my dress was done but my voicemail was full and they just assumed at some point I would drive into town to get it without being called. Any business person knows that they should have called again the next 5 days to let me know my dress was done!! I live out in the country and run a business, I certainly dont have time to just drive into town and hope my dress is done. When Im told I will get a call when my dress is done I assume I will get a call when my dress is done. Its just not that hard!!!!! After being told it was my fault I didnt answer the phone the one time they called, we stood around the computer as they attempted to log in and get everything set up so I could pay. I was so ready to get out of their that I ended up digging around in my purse for cash so I could get going. After all that they still charged me the rush fee!!! Still no real apology either. I didnt look at my dress at the time because I just wanted out of there and had to get going to the wedding in Portland. After getting home I took the dress out to try it on and was absolutely horrified to find that instead of cutting the fabric out and sewing it back together they literally folded the fabric over and sewed one line of stitching so I had a clump of fabric in my side!! A 5 year old could have done the work they did and I paid $60!!!!! PLUS it wasnt even lined up correctly!! I will NEVER go back to this business and I hope no one else ends up as screwed as I did.
Good selection of dresses, but unless you are dealing with the owner customer service is terrible. They make you feel like an obligation, were late to appointments, rude during the appointment itself and could not get my grooms mens measurements correct. They also told me things would be done with my dress when they were no. On my final fitting, everything was not done and stated it would be ready by the wedding day, without the option to see it try it on one last time with everything 100% done like it was supposed to be on my final fitting. If you do go there, only deal with the owner when she is there!
Friendly staff...great prices and selection of formal attire.
Fantastic service and they have a really fun selection of formal wear.
They were very rude. When explaining what we were looking for they didnt listen and just grabbed what ever they would like.
Marissas dress is beautiful!!!
Horrible customer service, horrible dress selection. Id rather drive to Eugene or Portland than go here again.
Don’t go here!!!! Ruined my cousins poor dress, and then felt the need to post her personal info on social media to force her to delete her review!!! Horrible customer service!!
Awesome customer service! Thank you!
Most prom dresses looked used and warn and charge way to much.
Had many options for dresses and was takin’ care of very well.
Nice tuxedo for my grandson
These people are awesome!!
Its ok
Excellent service!