I would give 6/5 stars if I could. Absolute top of the line business! Steve is one of the most professional business men I have ever met. Quality products with quality service. This is what I call a good place to go for stereo equipment and any service. Next time I need anything of the sorts I will never hesitate to give stereo planet a call. Also love the top of the line Ford pickup he drives around, gives great feel to the business.

The Stereo Planet team helped us last year after a flood damaged our theater room. They provided options, with pros and cons/ on the replacement gear as well as provided guidance on upgrading and refreshing the theater components to the most current, high end, system. We are delighted with their craftsmanship and expertise and are regularly enjoying the new theater. Thank you To the entire team.

Stereo Planet and their rep Jordan give excellent customer. My brother in law and I went in the other day and were given the time and consideration I needed to make the right decision on a turntable along with some excellent daydreaming of my future stereo state. This is old school customer service and with the knowledge and expertise to back it up. Customer for life.

Bought some high end audio and got it home. Was thrilled with everything except one piece. The audio guy came out listened to it in my environment and agreed.Went back to the shop. Brought 2 other options and listened to both and swapped it out for the one I preferred.Great products and great service!JR

Great experience here. Recommended for your audiophile needs!

If theres a better run, more effective company in any field, Ive never come across it. These folks are the best. So thankful that theyre here in Bend, Oregon.

Ran in to see what products they have, was greeted by a very nice mid 20 year old. He was not a salesman but a true audiophile. The atmosphere was very relaxed and they have very high end true audiophile products. If youre the kind of person shopping for a sound bar this isnt a place for you. If you want music, movies and games to sound the way creators wanted you to hear them this is a must on your shopping list. Only downside is they need a bit more home theater products specifically during covid so maybe larger range of bookshelf speakers they will match your towers, more subwoofer options and maybe even some denon and maranz AVR for those that dont wanna get separates today but can upgrade to them in the future. Amazing place and hidden gem of bend.

Jon came out quickly for a plan and an estimate, Jeremy masterfully implemented a mesh wifi network spreading powerful wifi in every nook of my property, and the team is coming back out to finish the TV/AV install as soon as Sonos backlog clears. Real pros, very competitively priced, very customer friendly. Highly recommend.

I contacted Stereo Planet with a request to repair some audio equipment for a brand they dont even carry. Jon got some more details about it and did some research, tried to contact the manufacturer to get replacement parts/info. After a week the manufacturer still hasnt responded. It looks like were out of luck, by no fault of Stereo Planet. I am impressed by the effort Jon put in to try to help out in my unusual situation and I understand this is not a service they typically offer. Im going to ship this to a repair shop instead, Stereo Planet gave me a couple recommendations there as well.Even though they werent able to do the repair, they were willing to give it a go. If we were able to get the replacement parts Im sure they would have made it happen. A few other places that I contacted in Bend said no and left me with no other options.Leaving a review is the least I can do to say thanks! I would definitely recommend checking out Stereo Planet.

Great place for expert advice on stereo equipment and great prices. Hooked us up with some quality equipment quickly that suited our needs. Even helped tune it to fit our space!

Very helpful and friendly folks. Top line equipment and a down to earth approach. Looking forward to my next purchase.

The only real place in central Oregon that does not argue about electronics and does not force me to buy Beats or Bose headphones and really liked my Seinhiser headphones. I talked to Stacey at the Methodist on this situation

These guys are brilliant. They know what they are doing and they are very accommodating. They are worth every penny. I fully endorse them

If I could give Stereo Planet more than 5 stars I would. I dont usually take the time to write reviews but after the exceptional service that I received from Stereo Planet I felt it was the least I could do. We needed repair for a sophisticated home theatre in Medford and was having difficulty finding someone in Southern Oregon that we felt comfortable with. Since we live in Sisters, I decided to reach out to Stereo Planet and it was well worth it. On a scale from 1-10 I would rate them a 10+ in all categories, knowledge, product, service and skill. I would recommend Stereo Planet to anyone for their home theatre needs. Thanks Brandon, Jon and the rest of the staff!!!

Knowledgable staff, very nice product lines, helpful and friendly!

Great service.

Fantastic service!!!