I think there were only 2 people working when we were there, one on the floor and one in the office. Which when running a business with good management is all you need IF the workers are good workers. The woman who helped us was very busy, acknowledged us when we came in, followed through on her statements. She was a GREAT worker doing a great job. After checking out all the local competition I discovered Slumberland had the best prices. Customer service was the best here. Gonna take 4 months to get my furniture due to the weird world right now.
They had what I needed at a good price. The staff was very knowledgeable, friendly, and fast. From the moment I walked in the door to when I drove away they helped every step of the way.
The salesperson was nice and very helpful she explained everything in a respectful manner. But I didn’t like the timeline we have to wait to get our furniture. Otherwise I would of gave five stars.
Holly was absolutely great to work with. Made my purchase very easy.
Kayla was very helpful and knowledgeable about the options for mattress sets. She helped us navigate through all of the different types, quality, firmness, adjustable options, etc. My wife and I feel like we are getting an exceptionally good new split king size bed, that will provide us very relaxing sleep for many years to come, and at a price that was very competitive. Thank you!
Austin was very polite and attentive. Listened and then showed me all of the options available. He answered even more questions and was very knowledgeable. He filled my order and explained delivery options and future communications, we went over everything in detail. I payed and we were all set in a short time. Very Happy.
Holly was very attentive and helpful. She was extremely informative and transparent about costs and current delivery delays. Would definitely shop here again!
Holly was very courteous, professional and helpful. She allowed us the time we needed to browse & assisted us in our purchase. Wonderful customer service
Horrible experience and customer service ever. Will never buy from here again. Spent over 2,000 dollars there this spring there and the person selling me the stuff was super nice but when I bought my bed I was not told about the protector for it and or told about complaints that other people had about bed bugs. Never had bed bugs ever up until I bought a bed from them, the only place in my whole house was my bed in my bedroom. I threw my box spring bedframe blankets pillows my night stands right in the burn pit, and when I called slumberland because it hasnt been the 90day trial thing (or so I thought) I was told theres nothing they can do because I didnt buy a protector, well for 1 I wasnt told the 90day warranty was invalid if no protector was bought at the time of purchase and for 2 what good is a protector if the mattress already had bedbugs ? Do not recommend at all. Worst experience Ive ever had in my life
I entered the store just before closing time and was positively greeted by salesperson. She offered to answer any questions, so in the end, she answered them ALL!Within 10 minutes, she showed me all the fabric and color options, checked inventory and filled my request. She made the sale and I was out the door satisfied* to continue my night.Thank you
We had outstanding customer service byKayla in Bemidji.The delivery drivers were great, courteous and highly professional . Cody and crew did aSUPER JOB!
Very courteous, informative, helpful and attentive ( but not pushy) salesperson.
Holly was great to work with. She was extremely busy helping other customers while I was checking out all of the selections, but jumped right in and had me taken care of in no time. Ill definitely bring my business back again.
The staff members were very friendly and very helpful. We were able to find a sectional couch and matching chair but are unable to get it for 2 to 4 months which is somewhat disappointing but out of their hands with production being the hold up.I am pretty disappointed though in the fact I was able to find the set of living room furniture online which showed the store location we used as having a 5% discount for signing up for marketing with phone number and not being able to get the discount. We were told they do not honor the 5% discount at their store location so it should not be advertised if it is not offered.
It was so so. I went in for the green barrel chair, advertised in their latest sale that came out this week. No green, but they had an orange one. Since I like wild colors, I went up front to get it and pay for it. Found out, they have to order it as they dont have a warehouse. Good grief. If they had to order the chair, well why could they not order the green one I wanted. Wont be doing business with Slumberland here.
Very helpful. They are all very hard workers. Great place! Thank you Austin for helping me today. I appreciate all of your help.
Always good customer service and support.
A very knowledgeable young man named Austin helped make the right decision. Enjoyed the experience.
Sales lady was nice and professional. Not pushy. She understood what I was looking for and even helped me place my order.
Ordered a futon/mattress and a queen bed set w/frame. Holly spent quite a bit of time researching what was in stock and available. Good experience.
Went to Slumberland today looking for a new power recliner. I was greeted by Kayla who was very nice. She showed me different chairs and had me try them out. Decided on one and she gave me a good price. Later brought my husband in (to pay for the chair!!) and again greeted very warmly. The delivery guy was there and was very helpful in setting up the delivery. We left very pleased with our purchase. I have been buying furniture at this Slumberland since 1994 and always satisfied!!
My order took over 6 weeks to finally be delivered!!
Stopped in just to shop a mattress, salesperson made us a package deal on a king size mattress, box spring and protective cover all for just $700 after multiple discounts. I should also mention that they combed their inventory to find us something we could take home that day, seemed like many good deals throughout the store too. I will more than likely go back again to shop future furniture purchases.
The Summerland staff is always very patient and ready to assist. Thank you~
The individual who help me was named Austin, very nice fellow and very helpful with explaining things and letting me know the differences between the mattresses I was in there for and ended up finding the perfect one thanks to him, was very understanding when I told him I was going to still look at other stores to compare prices and with confidence he said alright Ill see you later and he was definitely right as I came back to buy the mattress.
I walked into Slumberland looking for a couch. I was greeted by Holly, who showed me a selection of couches and possible sectionals. I kept going back and forth, finally deciding on a sectional. I will definitely do business there again
Holly was great at helping me place my order.
I did an online order with Austin in the Bemidji MN store. He was awesome. Went and checked inventory, was polite and courteous, gave me timelines of order, prices of delivery and took payment quickly.I love doing business that is honest and goes smoothly, and I got a great deal!
Slumberland furniture is a great place to look for furniture. Service is great. I will surely go there again.
I am very happy with the service and with lazyboy chairs. This is our second one from slumberland. Very happy with how durable is lazy boy recliners are. Thanks Steve
Kayla, was very helpful and knowledgeable.
It was a pleasant and safe experience to shop at Slumberland in Bemidji. The friendly Staff and a very nice and spacious showroom were much appreciated.Also I must thank Holly for her assistance and guidance.
I didnt want to wait 4 months to get a couch that I truly wanted. Bemidji had it on hand and is letting me pick it up 2 days later. I live in Thief River Falls.
Austin helped us find what we were looking for. He was VERY polite, knowledgeable about the products, offer great advice and was incredibly helpful! We will definitely be asking for Austin the next time were shopping for something! Im super excited about our new furniture now just to wait for it to come in.
If youre looking to buy quality furniture and good customer service. I do not recommend Slumberland in Bemidji. Over the years we have been dedicated customers and this last time was the end of giving them our business.They claim to back up their 100 percent customer satisfaction but that is a lie. We had to have a chair fixed and we hauled it in ourselves because they want to charge a delivery fee to pick it up. The chair is under warranty. We got it back home and it clearly was poorly fixed. Now the foot rest wont go up, the springs are shot and its so sunken in the wood digs into your back. We have asked for store credit to use towards a different piece hopefully better quality but the manager refused. I called today and spoke to Rob personally and what a joke of a manager and representation of Slumberland. He basically said it was fixed he sat in it and theres nothing he can do but I could bring it back in to have it looked at. So he expects me to haul a huge snuggler chair in once again when Ive already done this once a week ago or be charged for them to pick it up. Obviously this chair wasnt made with quality from the beginning. Only one person sits in it and its stayed in one spot since we got it. His tone and responses to me were so unprofessional. After I called back and asked for a corporate contact to report this dissatisfaction, Rob decided he could pick it up and take a look at it again. At this point its clear to me this furniture is poorly made and the manager isnt willing to back up the customer satisfaction. I was willing to put the credit towards a more expensive chair with better quality but instead he would rather just lose our business all together and use more resources to keep trying to fix a defected piece of furniture. Next time I will take my business elsewhere. Id rather deal with a business that backs up their claims and when a piece is under warranty they take care of it properly.
Our experience at slumberland was great! We had a very helpful associate named Austin who greeted us and sent us in the right direction. When we found what we needed he helped us complete the process with ease and speed. Great customer service!
Very friendly staff. Answered all our questions. And helped us find my bed were were looking for at a great price..awesome sales when we went today..
Long time customer and have always treated well. I was looking for a specific item and spotted it in a recent flier. Excellent service at the Bemidji store.
Holly was very knowledgable, friendly, and very enjoyable to work with
Excellent service! Great range in options and the person working the desk helped us find the right pieces that fit our budget and showed us comparable options to make sure we were getting exactly what we wanted. Delivery was prompt.
Pros: Affordable, and a nice selectionCons: pay for it and hope to get the item in the next six months if lucky, if it’s a sale item there should be some on hand, not we’ll request for one and hope you get it.
Very helpful and easy to work with. Went home feeling like I got a good deal.
They were very helpful and accommodating.
When they say ‘two weeks’ expect more like ‘three months’, then go pick it up yourself instead of them delivering it! Unless you want to wait even longer!! Will NOT go back there again!
Very knowledgeable and so helpful answering all of our questions. Gave us honest timelines of shipping and did everything to get all of our furniture in one delivery
Extremely friendly. Answered all of our questions and gave great advice. Worked hard to get us exactly what we were looking for without up selling or going over our budget. We’ll definitely be back in the future.
Holly at the Bemidji Slumberland is wonderful to work with! Her knowledge of quality and customer service is great!!
I went not really knowing what was out there, I was just shopping to get an idea. When we walked in Heather was there right away to help us out and point us to where we needed. She asked all the right questions and really knew what we wanted before we did. She also didn’t try to push a higher priced mattress either. There was no pressure and let us try them out on our own and try to relax on them. I walked out with a new mattress very excited and pleased with the whole experience. We will definitely be returning!
Holly was very helpful and took her time to help us find exactly what we needed. Great experience! Thanks so much 🙏💜
Excellent customer service as always. I’ve been shopping from slumberland for 8 years now
Very helpful staff members, explained everything to us in detail, gave us some space to explore and decide while still checking in on us. We had the pleasure of working with Heather on this trip. At the conclusion of our trip Heather was great at explaining our options, warranties, and delivery. Wonderful experience and great prices with all the deals. Way cheaper then I expected when coming to a slumberland and very happy about it! Thank you!
The lady that helped me made a comfortable environment that I felt safe to ask questions. She was knowledgeable about the mattresses they had in stock and when the next shipment of each mattress was set to arrive. Very friendly and helpful. Overall great experience.
Great service and fair prices!
Ordered a couch In July, and was told it should be delivered within 3 weeks. After 4 months of hearing things along the line of, Itll be delivered in a couple weeks, I finally cancelled my order. Now they are saying the refund will take another couple of weeks! Who knows when I will actually receive it, if at all. Covid or not, there is no excuse for this kind of service. HORRIBLE.
Saleswomen was awesome. Thank you Holly from Bemidji slumberland for your patience with my handicap elderly father and all the excellent information you provided for us to make the best purchaseDawn JaspersGordon Rogers SrCass lake Mn
Staff members are very patient, professional and offer a variety of options to accommodate your experience of turning your house into a home.......
Holly was very helpful, she answered all of our questions which was alot of them . We are very glad that we had her help. We were just looking and after talking to her we ended up buying a different bed than we were thinking about. Great job& very pleasant to talk to.
Holly was excellent!! She gave us time to look and make the decision with no pressure. Made buying my Granddaughter a new bedroom set very easy. Thank you
I came in for a bed frame and left five minutes later with it in my car. The sales associate was extremely helpful and efficient! Great shopping experience!
Great Service from Holly!! Outstanding!
Very good experience - for a change I wasn’t pressured to buy any extras accessories that I don’t need but some salespeople thinks you do. Thanks again!!
No pressure. Quickly helped me find what I was looking for.Very knowledgeable of products.In and out in half an hour.Price was more than I wanted to spend but Ive been a Slumberland customer for 30 some years. Sometimes I look elsewhere but always go back to Slumberland.
I was looking for a couch, I found one that I liked but it was on sale only through the following day. I wanted to look around some more, so I didnt get it. I think in general Slumberland is known more for their mattresses and bedroom furniture. Ive heard that they make a good recliner, too. I thought their store could have been better laid out. It was crowded. It would be difficult for a person in a wheelchair or using a walker to navigate. There was handicapped parking.
Stopped in today and bought a dining set and rug. Kayla was SUPER helpful! We got home did some measuring and called to add a hutch to our order! Will definitely shop with Kayla again!
Wonderful customer service. Heather is very knowledgeable and made our experience very enjoyable. Thank you!
Good price and plenty of options.
I was impressed with my salesperson. She showed me a better quality bed mattress for the same price as what I came in to look at. Very diligent in finding a mistake on my invoice that saved me money. Ill be back. Thank you.
We were greeted promptly as we entered the store. The sales rep showed us the items we wanted to purchase and wrote down the prices of the items. She answered our questions promptly. We made two separate purchases. And she was with us all the time.
Love the sales and the service is awesome
What a great day! From the moment we walked in Holly was there to greet us and answer every question that we had. She went out of her way to make sure we were as comfortable and familiar with everything we were looking for. The prices were fair. This is definitely a place I look forward to coming back to.
Holly is a great sales person very nice and very informative. I highly recommend going to her!
Kayla was amazing! She helped make my mattress shopping experience easy. She was very nice and helpful!!
My husband and I stopped in to look at beds that were in the Labor Day Sale ad. Heather greeted us almost immediately. I told her our needs and she did not try to pressure us into spending more. She did suggest a similar bed than the one in the ad, but more comfortable and with the added discounts, ended costing less than the ad one. Looking forward to getting the bed in a couple of days and seeing if it as comfortable as I remember.
Holly is very friendly and very informative! You can tell she likes her job and cares about the customers
Great experience! Holly and the rest of the staff were very helpful...looking forward to my new furniture!
It is always a pleasant and efficient experience dealing with slumberland bemidji. Usually my first stop for furniture needs. Doesn’t hurt that the staff is pretty easy on the eyes as well😏🙂
Holly was such a joy to work with. Her knowledge was greatly appreciated with all my silly questions. Definitely will go back for more furnishings when the time is near.
We went to the store on a Sunday to purchase a mattress. We found the one we want and it was in stock. But we couldn’t leave with it because there was no loading staff. If you are going to see furniture, you should be able to provide the service so people can go home with their merchandise. This is extremely inconvenient for us as we live 45 minutes away. And you wouldn’t even offer free shipping for the inconvenience. Yesterday when we wanted to take the bed home there was no rain. Now today my husband has to drove back to bemidji and it’s going to be raining all day. The bed is going to fit our needs right now but I really don’t think I we will shop here in the future this was a very frustrating experience. This has cost you guys a new living room set. We are moving into a new house soon and are going to be purchasing all new living room furniture. The purchase will be made else where now.
Heather was the perfect amount of helpful and non-hovering. She was available for help when needed and very pleasant to work with.
It was good. Heather was very helpful in explaining the different beds and pricing.
Prices were much better than other places in the area. Service was friendly and honest. Very easy to set up financing.
Wonderful staff and excellent prices. My only complaint is that they should really deliver on weekends, at least Saturdays. Other than that this place is great; we get all of our major furniture purchases there!
So far so good. Only drawback is the time it takes to get the product, but it isnt Slumberlands fault. Couch and tv table seem very nice.
Kayla was great! I wasnt pressured, I wanted to just look over things myself so she gave me space but checked in with me enough to answer my questions. Based on there being low pressure for sales, thats the main reason I bought my furniture here.
Very helpful young man, Austin.
Excellent service by experienced and knowledgable people. Heather is an excellent representative of Slumberland!
They have some really great deals on furniture right
Holly assisted myself and my husband and she was awesome very knowledgeable of all the furniture in the store, pricing, sales, and so nice going above and beyond to help us purchase our king size bed. I was very impressed with Holly and will do business in the future with slumber land because of Hollys salesman ship. And we also received a thank you card from Holly in the mail for our business, I felt that was a nice personal touch.Misty MillerRobert EckstromJacqueline Miller
Friendly and knowledgeable. Helped with choices and budget constraints. Very happy with results. Owner is the best. Recommend fully.
Kayla was very helpful. She showed me where the chairs were that I was looking for, suggested I try the ones and let me shop and try each recliner until I found the one I was looking for.
Looking for furniture for our new home.This store had what we needed after trying other stores in surrounding area. Heather was the perfect sales lady. Not pushy, but was near by to answer any questions. Great deals. Price was right.Will buy at this location again.
They were very accommodating. They answered all care and concerns. We where Very well satisfied. We were glad Gloria was there for our question. No high pressure!
Very friendly, not a pushy salesman. He was very helpful in pointing out different features of dining room sets and recliners. There was a big selection of both items so I felt confident I chose the best items for the quality/price.
I have been looking EVERYWHERE for 2 things: 1. A swivel-rocker-recliner in charcoal gray and 2. A narrow black side-table with a drawer and shelf. Guess what the Bemidji store had? Yup...BOTH! Thank you. I was greeted immediately when I walked into the store by Kayla, and she went to bat for me right away. She answered my 3 questions without hesitation and with a smile. SOLD. Thank you, Slumberland. I will be a return customer. :-)
Gloria is amazing! She helped us find dining room chairs to fit our needs! We’ve worked with her for several years now on different furniture needs and have found the experiences to always be pain-free!!
Holly was very helpful but no pressure to purchase. When I called her later to place the order, she was busy but her associate took the order for me and Holly called me back a few minutes later to confirm and clarify a couple questions. It was a very positive experience in a world that i find is typically trending toward negative experiences.
Excellent experience shopping for our new sofa. Holly helped us with all the information we needed, without high sales pressure, and we left the store very pleased with our purchase. We look forward to recieving our order and anticipate shopping for new recliners in the not-too-distant future. Thank you, Holly!
Very helpful!! Highly recommend!
Very pleased with with the help and a support that I received at Slumber land. I felt that Gloria did an excellent job not pushy and very helpful.
The sales clerk Gloria was very knowledgeable and professional she spent time with us showing us options and helping us decide the best mattress for us we were very pleased with our shopping experience