I was passing through town and needed a different tow hitch in order to pull my pop-up camper in a level position. It seem like the staff here were distracted, and when I asked one of them if anybody in the store towed things, I was told “no”. I could pretty much tell it wasn’t going to be helped, but he briefly went through the motions before telling me he couldn’t help me. I asked for a different guy to help me, but that fell flat. I told the guy I would look for a different store, and he was satisfied with that.I went to the Auto Value store down the street and had a great experience. They didn’t have the exact thing I needed, so one of their staff took me into the shop and worked with me to assemble what I needed. He spent an hour or so helping me, and I would recommend the Auto Value store down the block.

Fabulous staff help me out Im handicapped person

Bemidji autozone was more helpful than the autozone in Grand Rapids, MN

Always a awesome crew here.!

Knowledgeable staff about common issues on my vehicle

I was being waited and they didnt have what I was looking for then before I could check on another part the guy just walked off to help another customer so I went to OReillys and got what I wanted. Never going there again!!!!

Very polite extremely helpful great customer service

Great place for parts.

It would be nice if they would pick up the phone.

Their customer service is not very friendly. Dont help you at all!!

Had the best price in my starter, in stock. Great customer service, even lent me tools I didn’t have with to replace the starter right there in parking lot!

Great place to shop for car parts

Fast reliable service, had what I needed

They always have my parts for my vehicles. The hired help is friendly & very helpful.

Had just what I was looking for.

I come here for all my essentials. Today I went to get a bulb for my low beam because I realized it went out & one for my high beam. they then asked me if I needed them installed, so they did it free of charge 😄 I was super happy because I thought I was going to have to do it myself lol

Great selection of car care items and good customer service. Keep an eye on the sale items, they may not ring up correctly. Overall its a good place to get items for your vehicle!

I buy slot of stuff here....

The go to place. Staff are always friendly and helpful

Call & call & call & call many times and no one answers.

The staff there are always excellent and go above and beyond to help.

A good place for miscellaneous car stuffs. The staff is as helpful as can be and are usually knowledgeable. They charged my frozen battery and let us borrow their tools to take it in and out. They come out into the cold of winter to check your car out (for simple things) which is great.

I gave it a 3 stars because they are usually pretty good but last time I needed parts I called them 7 times and nobody ever answered the phone, oReilly did first ring so they got my money

Mostly have every part you ask for

Great service and prices AND they had the part I needed in stock.

The guy was very helpful great service

I got pulled over by a Beltrami County Deputy for a headlight out on a 2005 Subaru Forester. My visit to your shop ended with me having two brand new headlamps, installed, when the outside temperature was minus 8 with one heck of a wind-chill. This young man had to remove a part of the car in the way in order to give me two brand new headlights while I pondered your store in warmth. Plus, I got 10% off for being a veteran. Kudos, kudos, kudos.....you people are clearly part of the solution, NOT part of the problem. I dont remember his name, but the transaction took place today in your Bemidji shop. Thank you!Kenneth D. FinneSgt, USAF, retiredDesert StormOct 86-Jan-92

Helpful staff and big variety

Very helpful .

Good service

Good customer service knowledgeable helpful staff

Ordered and paid for a part in store that I needed as soon as possible. I was told that I would recieve a call when it came in the next day, I waited for almost the whole day before calling them to ask about the part, I had to call 3 times before someone actually answered the phone. When someone finally answered the phone they said that the part wasn’t delivered yet but would be the following day. I went into the store the following evening to pick up my part and they still didn’t have it and didn’t know when they would recieve it. I cancelled my order and took my business elsewhere. Will not be returning to Autozone.

Usually my first stop when Im working on a car. The staff are friendly and most of them are knowledgeable. It seems like most of the people that work here are car enthusiasts, and got the job to support their hobbies.

The manager Amy is awesome she knows her job and always make sure you get the best deals and service

We stopped in yesterday with a dead battery. We were unsure if our problem was the battery or alternator. Amy suggested that he give us a charged battery to use to bring the car in so she could test the alternator. We came back with the car and found that it was not the alternator. Amy saved us a bunch of time and helped us determine the correct action. Thank you!

They have every thing Ive needed so far, good parts store

My battery died on thd 4th of July and this place was open. They had the battery I needed and installed it promptly. Friendly service and clean. I will use them again.

Friendly service fair pricing good place to go better than oreilly

Went into AutoZone for a battery that was on hold, the manager rang it up and I asked for a price match to other local part stores in the area. The manager could not do anything for me, then after this she continued to talk down to me but I had no choice but to buy the battery at this point because they were the only business with it. The first charge was 153.28 after tax then the manager said something needed to be fixed with the checkout process and then it rang up a second time at 164.67. I looked at the manager and said this is not right. The manager had then fixed it after I called them on the mysterious charges. Needless to say the battery was returned within 10 minutes because of being treated in a rude fashion as I am there for a service. Please learn from my experience and take your business elsewhere. Being a new business and all in Bemidji, youd think they would do anything to help customers but they are RUDE at AutoZone. Worst customer service I have seen in a long time. Zero stars!

The guys were great they came out and changed the blinker bulb and told us to have a great day

Customer is great.get your products fast.

Very helpful employees that helped me find exactly what I was looking for!

Very clean Store Knoxville staff good customer service

Very helpful, in and out right away with the right parts

It was crazy that lady put me to the side on line and told me I have to look the part my self on internet when she have to attend others no education and discrimination they said I want from here Im a client and I buy from

They offer free installation of your auto parts

Great weekly sale prices and a good product selection.

Very helpful at a good price

Very helpful and right prices

Amy from autozone in bemidji was very helpful. She went above and beyond to help us.very friendly compared to other auto stores.

Helpful staff great parts.

Very clean place.... good service

If its not in the store they will get it there & call you upon arrival

Always have answers to my questions

Very helpful staff. Cheap parts

Bought a part for my car. Took it to auto shop to have it put in and the part was faulty. AutoZone allowed me to return the product and refunded my money.

Great auto parts store...

Every single part was wrong... after about 5 tries with different parts, I stopped going there.

Terrible customer service at this location. Employee brushed off questions about merchandise. Then walked right past me as I was having difficulty installing it without offering any help.

Great friendly staff

I just tried calling there the phone rang for at least 2 minutes before I hung up. Doesnt seem very professional

Very knowledgeable staff

Gave me the wrong part. Again.I will never buy from them again. The staff is clueless

Spendy and limited quantity of what I needed

AutoZone they have very very friendly staff there I was asking if we need any help and theres all kinds of tools there anything you need you can get it from radiator fluid to the can even order your parts

Cant complain any, just has an empty feeling to the place.

Knowledgeable courteous staff

Awesome

Had the parts I needed.

Good place

Very helpful

Easy to work with

Very knowledgeable and helpful

Very helpful

Bad customer service.

Good service

Very helpful

Great service

Great service

They have what you need

Good service

Great service

Excellent service

Awesome

Good

Perfect