Came in to test drive a vehicle. I didnt care for what I drove but was looking at the possibility of a new highlander. The salesman seemed to think money was an issue or concern even though I expressed buying what I wanted was no concern. I was absolutely shocked when what wouldve been my trade (books out at easy 6k) wasnt worth them buying. Said no we think you will do better selling on your own. I said the name of a dealer down the street that offered me 3500. The salesman replied well they must be pretty desperate. Again the vehicle I drove in with was my work vehicle. They didnt know that by profiling me by what I drove in was a mistake on their part. I would and will go out of my way to ensure my entire family/friends and even my mother in law dont spend one red cent with this business.

Because good used cars with low mileage are in demand now, I called CB to see of they would like to buy back the 2009 Rav 4 that we bought from them 3 years ago. They said they would be interested and asked what we wanted for it. I said $9,000 and was told that was doeable. When we got there, they reneged on the doable by $1,000 less. I went to the bathroom and found both toilet paper rolls empty in the handicap stall dispenser. We are both listed as owners of the Rav 4 and I had to sign off on the title, but the check was made out only to my husband. I was not too pleased with the service.

Fast and friendly service. Willing to listen and answer any questions you may have even if it is an older car. I have a 2008 Toyota.

The team there is very friendly, informative and did an awesome job. Would definitely recommend them to others.

Always a pleasure. Great service.

Service department gets a 3Front desk for service gets a 5I had expressed that my tires should be at a certain PSI located inside the door. The young gentleman noted that in the paperwork. Got my truck back with all 4 tires low in pressure. Ally took it upon herself to rectify this problem. She is just a front desk person, but wanted me to leave a happy customer without having to wait again so she filled up my tires herself. So thank you, Ally, for being a hardworking TEAM member.

Had a new battery put in my key fob. Cheap quick and fabulous.

Dan Evans was great to work with. Got a great vehicle at a great price.

Great service both on the phone and in person. Took less time than anticipated. All questions were answered. Will recommend them to others

A top toyota dealer nationwide consitantly.

Very friendly and knowledgeable sales and service representatives. I have purchased several vehicles with Chester Berg Toyota over past 30 years and have always been treated with respect and kindness. Thank you CBT!

I had a warranty on my frame which I was able to get replaced here. They shipped it from it if state and Logan from service was incredibly patient with me and was through in explaining my questions. I have a 2,000 road trip coming up and th mechanics made sure my truck was safe. Definitely recommend the service department!!

The people at Chester Berg Toyota really go above and beyond for their customers. I am in there often for routine maintenance, and have had body work done (dumb deer) and they have always been nothing but helpful! They make sure everything is done in a timely manner with little to no stress for me. AND ITS ALWAYS DONE CORRECTLY! Any time I am have been in the lobby waiting for an oil change, staff is always so friendly, making conversation, offering beverages, etc... I purchased a 2014 Toyota 4 Runner from them 2 years ago now and its the best purchase I have made! They were so willing to work with me! Family oriented group of people, and super professional. Wouldnt want to go anywhere else!

Friendly and reliable vehicle service

I bought a new 4Runner from Brian, and it was a great experience.

I had my vehicle serviced here. The staff was friendly and the service was quick. Everything I look for when I have my vehicle serviced.

Went there because i believe that they are the most honest dealership in my area. Answered my questions with knowledge about their products. When i need service again i will go back to them.

As a senior citizen I would like to tell you how thankful I am for the good people at Chester Berg Toyota. Today as I was in a hurry to leave for an appointment my battery was dead. Opps guess I don’t drive enough ! I called Chester Berg they came, picked up my car took it over to the dealership tested the battery called me with results of testing, had it back to me in record time. Am I thankful? You bet I am.Thanks Chester Berg Toyota

Have always had great experiences there and would recommend to anyone who needs service! Just in last week and very personable with great people who will work with you to get you back on the road!! Thank you for great service!!

Everyone at Chester berg has always been helpful! The customer service is fantastic and they will go above and beyond to help get things done for you!

I purchased a used Corolla out of state before moving to Bemidji. In about 1 month from arriving the team here helped me save a fair amount on winter tires; provided me a courtesy ride to and from work when the appointment wouldnt fit my schedule; and when my battery died without warning down the road at closing time, they drove over, jumped the car, led me back to the dealership, and installed the warranty battery all in almost exactly 30 minutes and had me on my way. All-in-all Ive had to count on them more than I ever would wish, but its been so painless I havent minded at all. Great service. 5-stars. Would break down again!

Even the national office is stunned by this place (I called them and they were speechless). Have to drive nearly 1,000 miles to remedy work they refused. Said emergency brake wasnt covered by warranty (wrong) and wheel bearings are covered by power train (wrong). Hope the service department turns over soon. If you see positive reviews its probably because friends, family, and employees have been told to post. Dont laugh, I can prove it. Lol1

Great service,,,always help me with any concern I have about my Highlander. Love your service. Merry Christmas to all of you!!!

Grest customer service! They are very throrough in diagnosing the entire vehicle so i was aware of other problems with my vehicle. They gave me estimates and were able to fix my vehicle in a timely manner! Highly recommend!

Very clean and nice staff good inventory and nice management.

Great vehicles, knowledgeable staff. They really go thru and know the vehicles and they then sell them at a great price too. Trustworthy and nice, no pressure staff

Great sales not pushy very very helpful and go beyond to help you out new car agin

Absolutely awesome! The guys at the collision center were wonderful. They got the job done quickly and did it well! I couldn’t be happier.

Terrible service (or lack thereof). Charged me for doing no work on my vehicle that I purchased from them. Won’t be back

They listen to issues and thoroughly check them out.

Had to bring my corolla in for a recall fix. I recently changed to Minnesota plates and couldn’t get my old plates off as the back was rusted and stripped and one of the front screws snapped from rusting too. I asked if they could just take a look and let me know how to fix. They got the back screws off and the snapped screw off as well as replaced all my screws with new ones for free. I was so happy and excited. Also, I completely forgot about my appointment and they were able to squeeze me in later in the day after I missed my first appointment. Just overall great experience with the service center. Thank you!!!!

Ive always had good service at Chester Berg Toyota. Ive made appointments ahead of time. They stick quite closely to their schedule, so you should arrive a little early. The waiting area has TV and a coffee bar.

I have several vehicles that I have serviced at Chester Berg Toyota, the staff and service provided was outstanding.

Good service department!

Great staff, selection. One of the oldest Toyota dealerships in the country. Many awards received.

If I could rate zero stars I would. Expect to get charged without any work being done every time.

Quick and efficient, reliable. Very polite and friendly.

We are repeat customers and everyone at Chester Berg is awesome! They have a comfy lounge area with a fireplace while you wait! Great dealership!

Great people! And Great Service!

On a very busy Monday morning the service crew...Eugene Vorderbruggen and company...still found time to replace our Prius rear brakes that were corroded, dragging, and getting very hot. They always do a super job servicing our 6-year old Beauty, and this emergency was no exception. We have always enjoyed and appreciated the prompt and polite service from the entire staff...and their new facility is wonderful!

Absolutely the best dealership I have ever done business with. They go above and beyond in customer service.

A refreshing approach to customer service in an industry that is full of people trying to lie and cheat you at every turn.

I just purchased a 2016 Toyota Tundra TRD.Brian handled the sale and delivery.Exceptional customer service!Highly recomend to anyone with high expectations!They have earned the business from me and my family!

Fixed ma car

Very nice people good Toyota people

Very nice dealership

They quickly fixed my taillight and had me in my way!

Love my corella just got it a couple months ago loving it

Poor service. Brought my vehicle in for routine service and received it back with check engine and ABS light on. Tech said he would have someone look at it tomorrow and did not offer loaner vehicle so I could get home that evening.

Good service, ok waiting area.

Quick, friendly service!!

Great staff.

Very grumpy service people.

Love Chester Berg!