My father and I went here to have his car washed and detailed. Everyone was very nice and it didnt take very long, however, when we got the car back, the windshield still had bug stuff on it and the windows and mirrors were smeared up, the floor mats had been vacuumed but still appeared quite dirty, and there was still debris behind the wheel wells! I had to wash the windows myself after we got back home. My father is 79 years old and he and my mother bought the car here brand new and paid cash for the car and also purchased a lifetime service warranty! I think he ought to be able to get his car washed and get back a cleaner car than that!
Josh is awesome. We talked about what I was looking for and wanted. I not only gave him all my information he drove my vehicle there to be appraised so I’d know how much it would be trade in value. Not just once, but 3 times he personally drove vehicles that he thought I’d like. With each one I told him the things I didn’t like about them so with the 3rd he brought I fell in love at sight. Right then and there he went and got all the paperwork and brought them to me to sign and bought my very own beautiful vehicle right here in my living room! I highly recommend Josh to all, he’s amazing!!
Great experience! Rigo made sure I left with a car I was happy with and within my price range. He made me feel comfortable and didnt pressure me into making a decision I wasnt comfortable with.
I really loved working with everyone at Kunes. The salesman Leonard was great he helped get me in my 2021 Jeep renegade and I love it. I would recommend my family and friends to go to them
Update: although my initial review was great, I am going to have to update it based on our recent experiences there.One week after purchasing our Ford Explorer, a piece of the exhaust fell off. After looking at it, they schedule us 2 weeks out to get it into the shop to get it fixed. We dropped it off believing it would be done that day. 8 hrs later, we call and find out that they have to send the car out to a different repair place that won’t be able to fix it for at least 2 more weeks. After griping, they finally get us a loaner vehicle, which after leaving the lot, we find out the wipers are no good and it’s pouring rain outside, so then we have to take it back to get them replaced.Very frustrated with this place.Will not be going back to purchase another vehicle from them in the future.************************************Carlos was awesome. He not only helped us find a car that we really like, but he was also a real joy to work with. He is a very funny guy and was fun to talk with. He made the car buying experience not feel so long even though I know we were there for hours.
I highly recommend the salesmanI used Rigo Lopez, He was very Knowledgeable, Friendly, and kept on top of all aspects of my order. My Gladiator showed up 16 days early!Im very Happy. If you want a salesman that isnt going to pressure your decision and that will thoroughly research all of your concerns stop in and visit Rigo.
Multiple times Ive visited i had problems. On one car Dodge dart i noticed they picked it up wrong from the bottom and bent the rails but i said whatever cant prove it. Now not only did i wait in line because they decided to treat a customer blocking the entry to express lane.. They also cant even wipe dust off the top of the engine. Also while buying the car salesman asks you to write reviews to get free oil change that you also wont ever get. Uploaded pictures of the Express Lane blocked where i had to wait to get it for at least 10 minutes then second picture of the top of the engine after oil change.
Got a new vehicle here and I had a great experience. The dealer I had was Leonard Spates and he was great, from start to finish he was there helping me get my dream car. He even called a few days later for a follow up to make sure I was happy. I’ve never had that happen and will definitely go back again. I tell my friends and family go with the dealer named Leonard, he’ll take care of you.
After months of looking for just the right car we found it, right there on the Kunes c.d.r.j lot and with the above and beyond efforts of a very patient salesman ( RIGO LOPEZ )what a true asset to this dealership and the sales management the got the job done and are sure glad they did. Thank you Mr Lopez and the rest of the team with out all your efforts this would not be in our driveway.Thanks again!!
Steve Preissler is the best salesman I’ve had in 20 years in buying cars. I would recommend him to anyone. He went above and beyond to make sure we got what we wanted and we walked out with a great truck. I want to say thank you for all your hard work! Kunes has a great salesman!!
Fantastic experience at this dealership. I hate car dealerships - and I’ve had so many bad experiences with high pressure salesman. Not so with this place! I worked with Noah Sharp and he was fantastic. I made an appointment over my lunch hour, made a deal, and came in after work. Never had that quick of an experience. Did I mention I had my kids with me at the end? They accommodated me and my small children with a smile on their faces while doing it. I got in and out so fast it was great. Drove away happy in my new car, and with a very fair deal for my trade in.I would definitely buy from here again.
Leonard Spates was very helpful and very professional. He was on my side through out the whole process. Didn’t hide anything very upfront and blunt. Couldn’t get the truck I came in for but he found me another one with more options and a better value. I would recommend him to others to use for sales.
Rigo was a great sales person! I came in unsure of what I wanted to look for and he listened to me and bought me about 5 or 6 different vehicles before we found the one! He was so nice, talked to me like a person and didnt get frustrated when I got frustrated because I didnt know what I wanted. He had a smile the whole time and when I am in the market for another car I will for sure come back to him!
Josh was awesome. Made the experience very easy buying my truck. Thanks!
Danny Miethke/car man Dan worked really hard and got my husband and I approved for a 2014 Toyota Camry. When everyone else said no Dan got us approved! Definitely the best sales man weve had the pleasure of dealing with
Chris Wilkinson of Kunes Jeep Chrysler was extremely helpful as we picked out our vehicle today. He took the time to get to know us better and not just ask us what car we want or how much we can afford. We found a vehicle for my wife that she fell in love with immediately.Only downside would be the Kunes website should reflect current MSRP with shortages and the high demand of vehicles but overall Chris worked with us to feel comfortable and welcome.See you our there!
Went in and got approved easily. Love my new car. Definitely worth it. Chris Wilkinson was a really good salesman and I was very happy with the service he provided.
This is the best and quickest experience we have ever had buying an automobile. Jose was great at listening to what we wanted, he let us have an adequate amount of time driving the Jeep to make a difficult decision to trade in our Charger. Also there were specific things I wanted in a jeep and he and the sales Manager were great at working things out for us to feel good about this trade. Jose was not high pressure just responsive which I really appreciated! I highly recommend this dealership.
Car Man Dan was very helpful today and got me into a good ride and I will be sending customers his way
Josh Cremeens was amazing. He took his time to make sure that I received the perfect vehicle and payment that I was looking for.
Thank you Dan Miethke for all your help getting the Explorer. I really appreciated you taking the time with me, and letting me take the car for the day. Jean
Leonard was exceptionally helpful with my purchase, and answered all of my questions and concerns. The day after my purchase, I came out to a dead battery. I called the dealership, and they sent someone to my residence with a jump pack, whereupon I drove to the dealership and a new battery was installed at no charge. Excellent customer service all around. I will definitely be back for any future needs. Thanks Leonard!!
Leonard Spates is the best salesman! I would recommend him to anyone. Always goes above and beyond. He will take very good care of you and make sure you leave with your dream car.
Leonard Spates lll is literally hands down the best car salesman! He is extremely friendly and definitely helped me with everything. He knew exactly what I was looking for and most of all not a pushy person. Thanks for all your help!
I have been buying about 2-3 cars per year for my company for many years. The numerous dealerships I have bought from have ranged from the good, the bad and the ugly. From the moment I contacted Kunes, Noah Sharp, it was a pleasure. No nonsense. He put me on the phone with his manager, Shane, and we worked out a good deal. I drove up there, and was out the door in 30 minutes. I look forward to doing business with them again. I have never left a review for anything, but I feel like I owe it to them. Thank you Noah and Shane. Keep up the good work.
I just purchased my newest Wrangler and this dealership is nothing short of amazing. Working with Robert Mcmillan was perfect as he was attentive, direct and made things as easy and smooth as possible. My timetable was very fast and they were able to deliver the jeep to me (several hours away) the next day. Theyll have my future Jeep business for sure. Thanks to the team and Robert there.
Leonard Spates is an amazing salesman. Very humble, knowledgeable and cared not only about the sale but the customer and their needs. You are very Lucky to have him on your team
Kunes I have purchased from before. They continue to do a great job at making sure the car meets my needs and suggests items on car options that matter to me. Also work well on things like extended warrantee which I need. Selection is the best in the region.
Went in to get more information on a vehicle I was looking at. Leonard was very helpful with all my question about the vehicle. He also gave me additional information on another model. He was not pushy very helpful
If you are searching for a quality car and good prices, Kunes Chrysler is a good place to start! Make sure you ask for Leonard Spates, he is the best!! Car Sales can be a pain but Leonard listens and he is honest and Fair! Go see him, you’ll be glad you did!!
Very personable, thural. From the moment we walked to the door it was all hands on deck!
Great car buying experience. So easy and got treated great. Leonard was able to help me find something in my budget with bad credit.
My sales person Rigo Lopez gave me an outstanding experience. He was very professional, respectful, and friendly. I was able to get the car I wanted and left a happy customer. I definitely recommend Kunes Country.
Steve was really helpful helping us find a nice vehicle for our family 🙂 really polite and helpful
Leonard Spates is such a great guy to work with when looking for a car. All the sales people are friendly at Kunes Chrysler but Leonard made my experience easy! Highly recommend this dealership and Leonard!
The buying experience was terrific!!!!! Dan learned I am starting a new business, and was VERY informative. His professionalism and informative nature fits very well for selling vehicles. I could even utilize his help starting this business. Thanks again Dan!!!
Lenard spates was the nicest sales person I have ever encountered. He listen to my needs and found the best vehicle for me. More than a salesman he has become a friend
Purchased a Jeep Renegade Trail Hawk - such an easy process! The financing was easy and I was given options. Stephanie worked hard to find rebates to get me the best price. The vehicle was as promised and in pristine condition.I strongly recommend Kunes.
Wow what a great experience, our salesman Robert McMillan was awesome. Call this the easiest, no stress car buying ever! If anyone wants a great experience come see Robert you won’t be disappointed! Thank you Robert
Chris Wilkinson was very helpful. He got us into the car we wanted at a price we loved. The customer service was excellent definitely recommend and use them again
Joe in the service department was awesome, courteous & professional. He got me in quickly and did a thorough check on my vehicle and I was on my way. Highly recommended for your vehicle service needs!
I used Kunes in Belvidere for the first time. The experience was very good. The Sales professional Robert McMillan understood exactly what we were looking for and delivered. He was responsive to questions in person and via email. The experience was good and would feel comfortable recommending him and Kunes to friends.
Such a nice experience!!! Very friendly staff, so helpful and so quick. Go see Kolby Soltow….. he found my husband his dream truck at a great price. Awesome salesman, great car dealership!
Robert McMillian has sold me my last 3 vehicles. Looked for used vs new and always worked to a good price point and understood my needs.
The Staff Is Courteous And Friendly, I Dont Like The Way That They Never Vacuum My Car Right. My Windows Never Gets Washed Either. I Came In One Time And The Car Wasnt Cleaned Right And A Gentleman That Works There Had Them Do It Right. Overall I Like Kunes They Really Helped Me Out When I Bought My Vehicle. Thank You
My Chrysler Van had an alternator malfunction. The repairs were done in a timely fashion and I always feel that my dealer knows my vehicle best. Thank you Paul for your customer service and the mechanics that repaired my alternator.
If your looking for a great salesmen then Leonard is your guy. Helped my husband and I find the car we were looking for and helped us stay around the price range we wanted. 10/10 would recommend.
Danny Miethke was great to work with on our Dodge Ram purchase. Answered all questions and very personable. Would recommend him to all.
Ken and Gavin were awesome! I have worked with Ken to purchase 2 keeps now and I couldn’t be happier! They took the time to answer all my questions and show my options. They worked with us without question. I highly recommend! Thanks!
Amazing service! Super friendly sales staff. An absolute pleasure to deal with.
Kolby helped me with the purchase of my Toyota Tacoma. He made the experience easy and fun, and helped get me a price I was comfortable with. Will definitely be returning for future vehicles.
Gavin was a great sales person and helped me with all my needs! He was able to get me to a payment I needed and helped with the payoff. Shane the manager was wonderful ! When it is time to buy a new car I will most definitely be returning !!
Steve was wonderful and went way above and beyond to help us.
Dan Miethke was easy to work with! He was accommodating, informative, and made the car buying process easy. In this climate its hard to get your hands on the car you want, and Dan really helped.
One of the worst dealers that I have visited for service. STAY AWAY..I went in for an oil change.They used conventional oil instead of synthetic after I requested synthetic oil. After my bill was handed to me I noticed that the incorrect oil was used because of the bill amount. I questioned the service advisor and she lied stating that synthetic oil had been used. The tech left the air filter top cover unlatched. There was oil spilled on the engine cover.I had made an appointment for more work and I decided to cancel. Never again will I visit this dealer for service or anything else.
Gavin was an amazing salesperson! He listened to what I wanted in a vehicle and was able to get me the vehicle that was perfect for me. I would definitely recommend going to him if you are in need of a vehicle.
Our salesman was the best in the world presented a vehicle very professionally delivered it clean and fast. Would highly recommend This dealership.
Took our Jeep in on a Monday and it wasnt fixed till late Saturday afternoon. It went in for a purge valve, shocks that were supposed to be shipped in overnight (never happened) and a water pump. Because the shocks never showed up they waited till the last minute to fix my brand new jeep that was 10000 miles over the factory warranty. I have had nothing but a bad experience with there service department. I also own a 20014 Ram that I bought new. So Ive been going to them for a while. This review just isnt over one vehicle.
Steve Preissler and his manager did an amazing job and gave me a great deal on my trade. Unfortunately i was unable to pull the trigger do to certain financing issues(wife wanted to use a certain lender, that lender was over her preset budget). Steve was able to find me a different lender that was affordable but was not the preferred lender. One day i will win the battle with the wife and i know Steve and his team will be there to get me the right vehicle.
Great place to go when you wanna start a new path of buying a car. This is my first time and Im very confident with this place and they really do work with you..When you go in ask for Dan Miethke100% helpful
Great service! First of all I want to thank Leonard Spates for taking care of us . Very professional and friendly guy. I highly recommend .
Dan Miethke is awesome to work withFound me a Malibu that I loveFirst time buyer an I was approved on my ownGo see Car Man Dan for your next purchase
We had a great experience purchasing our truck from Danny Miethke. He was very easy to work with and made the whole process a breeze. Thank you Dan!
Did the whole process without ever visiting the dealership. Robert was helpful and very responsive when I called. Looking forward to many years with my new Jeep
Great service! Leonard stapes,was great help, he was very prompt and professional at all times I highly recommend this place, stop by and ask for Leonard great guys to work with
Kolby Soltow Is my favorite salesman. He has always been kind and honest with me and my husband. He has been very helpful to us with any of our auto needs and I will differently use him for all my future purchases.
Had a excellent experience there. Worked with Carlos, who was fantastic! Would recommend this dealership.
Josh was amazing and did a fantastic job of keeping me up to date on how things were moving along. I LOVE my car!!!! Thanks so much Josh!!! I will definitely be sending people his way to purchase new or used vehicles!!!!
First off would like to give a special thanks to kunes auto group & our sales professional Josh on doing the impossible to make sure I got what I wanted and relentlessly working on trying to strike a deal within my availability! Excellent service and hospitality! Would highly recommend anyone if your in the market for a new vehicle!
Noah and Leanord were amazing. They went above and beyond to help me get into a newer car. Thank you for everything
Couldnt be happier with the service. Wasnt even sure what we wanted but with a little help we were able to find the perfect vehicle for our family. Very polite and very helpful in getting the ball rolling and we were able to drive away with our new vehicle the same day.
Jose was amazing to work with! He made a normally painful process less painful. Thank you for working so hard to get me into a nice vehicle today! I will make the drive again to work with him. Awesome Service! Thanks again!
A fantastic buying experience. I visited the Woodstock Kunes, and was not impressed. Belvidere took care of me, listened to what I was looking for, and was very easy to work with. I would highly recommend!
I just want to thank Leonard Spates who was our sales specialist for helping us get our new vehicle! He made everything easygoing and he’s very friendly and understanding! I highly recommend this nice friendly atmosphere if you’re looking for a new vehicle and ask for Leonard Spates he’ll take good care of you!
Alex was great at Kunes. Listened to what we were looking for and took time explaining all the options. Will be back when the time comes again for new or used car.Thanks Alex!
Rigo is the man! Took care of me from the time I walked in to the time I walked out! Real down to earth guy that I will definitely be seeing again someday.
Chris and Robert were very helpful with the purchase of my new 2020 Jeep Grand Cherokee! Excellent service!
Robert was an amazing salesman. Helped me with everything I needed help with. 10/10 recommend!
Kolby is great to work with and it’s a great place to buy a car! New, used, whatever you’re looking for talk to kolby and he’ll get you in the car you want! You won’t regret it!
Had a great experience with Jose. Made sure to make this process awesome and quick. Takes the time to get you the best deal and makes sure you understand everything. Great guy!
Robert was great to work with, very good experience! So happy with my new truck 😍
Carlos was amazing, made it easy and not felt pressured.
I am a professional volleyball player from Rockford, Illinois and I just purchased a 2020 Jeep Wrangler Sahara Unlimited and I am extremelhy happy with my purchase thanks to Mr. Leonard Spates. Mr. Spates was so helpful in the process of getting me the car that I wanted. His professionalism and eagerness in making sure I was satisfied with the quality of the car that I purchased was unmatched. He made me feel very comfortable and listened to my wants and needs. Again, I would like to say a quick thank you to Mr. Spates for his dedication in going above and beyond his job title. He met all my expectations. I will for sure be a returning customer and I highly recommend that everyone see Mr. Spates to get you the best car deal in town!
Ken was helpful and kept in touch the whole time I was buying my truckKen went above and beyond to help out on warranty work and little issues with the truckThank you ken I appreciate the hard work 👍🏼
Steve helped me find my dream truck! Great guy, no pressure sales. Would highly recommend! Shane the sales manager was a huge help in cementing a great deal on my Cummins, this place is no BS!
Kolby was awesome and helped me get a car that I could gracefully pass over curbs ☺️
Brought my sister had a great experience Robert was awesome...told him what we wanted and give as that exactly 💯 % recommend Kunes......
Danny Miethke took really great care of usRecommend to see Car Man Dan for your purchaseOf any new or used vehicles
I use to have NIGHTMARES about car dealerships. Pushy sales people, warranties I didn’t need, demons playing fiddles behind me while I signed my life away. Then I went here and talked with Kolby. I felt like Kolby genuinely wanted to help me out, and get me the perfect car. He had all the right answers, wasn’t pushy and got me on the right track to getting the perfect car. If you’re in the market for a new car, but you’re not sure where to start. Head in here and asked for Kolby. He’ll take great care of you. All I can say is, Wow!
Ask for Robert he’ll take great care of you. He got our truck just the way we wanted it.
Steve Preissler. Awesome guy. Very attentive, informative and professional. Greatly appreciated.
Just stopped in to check out some cars and see my options. Ended up leaving with a jeep compass. Thanks to Josh for hooking me up and promptly taking care of my vehicle need! He made the car buying process quick and easy. Awesome service!