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Big Tex Autoplex
2323 N Main St, Belton, TX 76513, United States
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Big Tex Autoplex

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Ry
Review №1

I came in from over 100 miles away to look at a F150. Truck was in great shape but did have a small issue I wanted taken care of. They went above and beyond expectations to make sure that was taken care of for me and that I was satisfied with the vehicle. Chase is by far the best salesman Ive ever dealt with and the autoplex itself was a very welcoming place to be. No hassle, no fuss, no run around, no pressure, and phenomenal customer service. The best experience Ive had at a car dealer.

ja
Review №2

Great people good prices good selection of vehicles cool place 😎

Ra
Review №3

We bought a Jeep from Chase, you couldnt ask for a more professional person. Barry is great as well. Just a great team to work with over all. If you are looking for a Jeep, do yourself a favor and call Chase.

Ba
Review №4

Big Tex Autoplex is so nice, I had to do it twice. Just picked up my 2nd Ford Ranger from this lovely family dealership. There is literally no stress or hassle buying from these guys. They help you every step of the way and even stayed open past closing time so that I could drive off in my new wheels. I will do business with them and recommend everyone else to do so. Best place to buy a vehicle in the U.S.A!!!

Ni
Review №5

Who knew buying a new to me vehicle could be so pleasant. This is a great dealership, with awesome people who not only have very nice vehicles but they take care of their customers. This will be my families go to dealership from now on.

Ba
Review №6

My name is Tim and I just bought a super clean F150 Lariat 4x4.. This was one of the most effortless and seamless transactions of buying a used vehicle. Chase was very professional and upfront with all information and was very patient with me as my insurance company was working on getting me a claims check.. Tracie was equally professional and proficient having all paperwork ready when I arrived.I highly recommend them and will do business with them in the future..a family owned and operated business 5 stars all around..

Ly
Review №7

Chase and his family were absolutely terrific to work with! I’ve bought/sold/traded cars 6 times in the last 7 years, and this was by FAR the most painless, pressure-less, easiest dealership I’ve ever dealt with! No sleezy salesmen here- just honest, kind, family people! They were so easy to work with, overly accommodating and communicative, and made a typically stressful process literally stress free. To no fault of theirs or ours, we found a small issue with our vehicle when we got home and they wasted no time getting it fixed for us! Top notch customer service!

Ja
Review №8

Great staff. Very personal. Family run business. Very accomodating.

El
Review №9

Have bought two jeeps great place

Tr
Review №10

Honest and reliable. Chase and family were very helpful and handled all the tedious paperwork and vehicle preparation.I purchased a beautiful dodge ram 3500 in September 2018, and love it.They always have a great selection of very nice vehicles.Would recommend to everyone looking for a dependable, well taken care of vehicle for a fair price.

Da
Review №11

A no hassle dealership, gave me a better than fair deal on my trade in. You really can’t find a more friendly dealership that puts the customer happiness first!!

Jo
Review №12

Chase and Tracie were great in helping me purchase my truck. Ive been to other dealers and never had any luck because of pushy salesmen and bad customer service. Big Tex is a small family run business and makes the whole process super easy and they make you feel right at home. Its awesome to have found fair and honest people to buy from. Highly recommended to anyone looking for your next jeep or truck!

Ha
Review №13

I purchased a jeep earlier this year after walking this lot. Chase spoke with me for a total of a good hour about all of them I was interested in. I made my choice, went through an easy financing process. He included a new bluetooth player and after market steps in the deal. He told me if anything ever happened to call him before taking it in. A few days later I had an issue with the jeep so I called him up. True to his word he took it over himself and had it worked on. We all thought the issue was solved but unfortunately its not. Anyway Im not writing to complain about that, Im writing to let readers know that he didnt stop answering my call when I did have an issue. Good people.

Ri
Review №14

Really great experience buying a Nissan Frontier for our business. Great communication and they held the truck and our appointment to come see and buy it. Another dealership sold a truck 30 min before our appointment when we were driving from out of town. I will recommend Big Tex and look forward to doing business again.

Ja
Review №15

If you are looking for a used truck or jeep this is the place to go. They have the cleanest best looking vehicles that I have ever seen. I have driven past there thousands of times and have always been very impressed with the vehicles in stock, so much so that I didnt think that it was a place that I could afford to look at, but I was wrong. I will make this place my first stop from now on. My wife and I thoroughly enjoyed the visit there so much that we never felt like we were shopping for a used car. It was kind of like sitting and talking with a friend and just happened to buy a car before we left. Dont cheat yourself start here first. I personally dont think youll be disappointed.

Br
Review №16

My wife and I were coming in from out of state to look at a vehicle. We had a blow out on our way. We called Chase to set up a time to look at the vehicle and to inquire about local tire companies. He wasted no time in starting to help us. We could have been easily been taken advantage of due to being in a unfamiliar place and so far from home, we werent. Not only did Chase take care of our car at a great price, he gave us a really fair deal on the vehicle we purchased. I would recommend this dealer to anyone.

On
Review №17

Excellent car dealership. Military friendly. Clean facility. Clean vehicles. Super friendly and knowledgeable staff. No high pressure sales. Highly recommended. Thank you guys so much for helping us out on my daughters first major purchase. After all the big name car dealerships in town turned us down because they did not want to use our check in hand pre approved loan from Navy Federal. Instead they wanted to run our credit again and use their banks. You guys came through with flying colors and helped us out. My daughter and I are extremely happy with the purchase of her 2009 Jeep Wrangler Sahara. Would definitely make the trip again from Arlington, Tx. If need be. Thank you all for making it a positive and exceptional car buying experience.

Se
Review №18

The guys at Big Tex Autoplex were fantastic. I could not have asked for a better car buying experience. The deal was agreed to quickly with very little negotiation. They were easy to get in touch with by email, phone, and text. When I got there they had the truck I wanted waiting for me and quickly appraised my truck. In my opinion they were fair and gave me really good value for my trade and were willing to work with me within the parameters of my budget. They even stayed open late to accommodate my work schedule. I would highly recommend them if you are looking for good value, good deals, and good people.

Ro
Review №19

I have bought all of my vehicles from Big Tex Autoplex for the last 10 years. Ive bought from them on 4 different occasions (two daily drivers, and two toys). Each experience with them has been great. There is always a great inventory to choose from and the staff is very knowledgeable and helpful. Every time I have made a purchase, the price has been more than fair too! They are also very accommodating, I work on the road and they are willing to handle things over the phone and email with me since I cannot go in person most of the time.I see that there are a couple of bad reviews and I have a hard time believing them. It looks to me to be one of two things. Either sabotage or someone that couldnt ever be pleased to start with. The staff at Big Tex are always polite and straight forward about the vehicle you are purchasing. I have been given a Carfax report for every vehicle I have bought which is nice to see when buying a used car.There are a lot of shady car dealerships out there, and I think most people have run across those types before. You are not going to find a better group to buy a vehicle from! That is why I have only dealt with Big Tex since our first transaction, and will only go to Big Tex in the future for all of my vehicle needs!

Br
Review №20

Great family operated business. They had the vehicle I wanted and were great during the entire process and they were good folks to boot. Would highly recommend this business for anyone looking for LJ series Jeeps, they have the best selection I have come across.

No
Review №21

My wife and I actually did not end up buying a car from this dealer, due to our loaner not being able to approve it, but our experience here was far above all other dealers weve been to. They were nice, and tried their best to work with us to get a wrangler. On that alone not only would my wife and I recommend them, but weve both agreed that when we can afford to buy a wrangler ourselves this is the first place we are going to.

Ja
Review №22

Chase and his Dad took great care of me. I bought this truck while living out of state and had never bought a truck this way. Chase was very honest and upfront about everything, from pricing to every detail regarding the vehicle. He was able to text me back and forth as I worked on financing which was very convenient for me. After not being able to get the truck shipped, Chases father actually drove the truck all the way from Texas to Arkansas for me!! Cant ask for better customer service than that (especially after the vehicle was already purchased). These guys will shoot you straight and make sure youre happy with your purchase. I would recommend them to anyone.

Jo
Review №23

Wish I could give them more stars! Just sold my Jeep to them and they are straight forward guys who gave me a great deal! Would highly recommend to anyone looking for an honest family run car dealership.

Ma
Review №24

Barry, Chase, and Tracie were all wonderful to work with and made the experience as pleasant as possible! They were very patient throughout the week long cluster of a time with the credit union mess and worked with my family and I for an amazing deal on a one of a kind 2005 TJ Willys jeep! They made my Jeep dreams come true and I will always remember their kindness and family friendly approach. All of the compliments the Willys Jeep is receiving are immediately being directed to the Simpson Family run dealership!!Also very hard to say no to Chases adorable daughter Emily!Thank you!!!Maggie

Ka
Review №25

From the very second we called and spoke to both Barry and Chase we knew that we didnt want to get a Jeep from anyone else. Their genuine kindness is something you dont come by often. They went above and beyond for us to get the Jeep weve been wanting for years. We are in LOVE with our new ride. Thank you again for everything Big Tex!

Ca
Review №26

The best car buying experience you can have. Outstanding coustomer service and friendly staff. Could not ask for a better dealership.

ke
Review №27

Everyone at Big Tex was a huge help with my vehicle purchase. Mr. Simpson was very professional throughout the sale. I was more than confident purchasing my vehicle out-of-state from them and look forward to future business with the Mr. Simpson.He was kind enough to take a walk-around video of the vehicle and answered the onslaught of questions that I had leading up to the purchase. The vehicle was shipped by a carrier that I arranged and the vehicle is in better condition than I expected!Thank you very much for the sale and I will confidently buy from you in the future.

Jo
Review №28

I have bought many cars and dealt with all shapes and sizes of car dealerships and car salesmen, but the family at Big Tex Autoplex are by far my favorite. They offer genuinely good deals on great cars, and dont pull any cheap tricks like many other dealerships do. I will definitely recommend this dealership to anyone looking for a car.Just to make matters better, every car on there lot was in better condition than at any other used car dealership I have been to. You can tell that they really keep there cars in good condition so that the customer gets a vehicle he can rely on!

Br
Review №29

I bought a Tj from them a couple years ago and it is still running strong. Friendly customer service and fair prices on their Wranglers. If any of my friends are looking for their first Jeep, Big Tex is usually the first thing to come to mind when I think about quality wranglers for sell in one place.If you are looking for a good used TJ or any wrangler, check these guys out.

Da
Review №30

First to ReviewIve searched online for a while, I know my jeeps. I purchased a 2014 Jeep Rubicon Excellent price and beat ALL other dealerships, Service and staff are all Awesome and fast, i will recommend them to anyone! Thanks Chase

Mi
Review №31

These folks were honest and fair. I called them up because I live hours away and they told me everything I needed straight up. I drove 4 hours to get there, and everything was as described. Really great family owned business who knows a lot about Jeeps!!!

so
Review №32

II BOUGHT A 2003 JEEP WRANGLER THERE ON 12 MARCH 2018 AND THE SERVICE WAS EXCELLENT AND FRIENDLY. THE PROCESS WAS PAINLESS AND ENJOYED TALKING TO THE FOLKS THERE.

We
Review №33

Bought my Jeep LJ from Chase about 5 years ago. It is a clean, reliable vehicle. I will probably buy another Jeep from them in a few years.

Th
Review №34

Chase was up front and honest about everything. I drove from Round Rock and got the price he quoted me. Big Tex Rocks!!!! Thanks for the great service!

Jo
Review №35

Friendly personnel. Vehicles are well detailed and clean.

Ca
Review №36

Very nice selection of jeeps and trucks.

we
Review №37

Thank you for all you did for us! awesome people, nicest jeeps we have seen, thanks again i love my scrambler!!

Pa
Review №38

Great owners family operation good trucks

Pa
Review №39

Never had a problem with any vehicle that we have bought from here. Id give 10 ☆☆☆☆☆☆☆☆☆☆ stars and we have bought about 10 vehicle from here.

Jo
Review №40

Nice in good poeple love them like my on family

Pe
Review №41

Good car quality, friendly employees

BI
Review №42

Always takes care of us. They dont make dealerships like this anymore, truly a gem

Fr
Review №43

This is by far the worse place you can go to they will screw you out of your money in a heart beat they dont care if your military or what they just want your money avoid!!!!!

Information
33 Photos
43 Comments
4.7 Rating
  • Address:2323 N Main St, Belton, TX 76513, United States
  • Site:http://bigtexautoplex.com/
  • Phone:+1 254-933-2277
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:10AM–2PM
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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