Today, I bought and took home a Bintelli electric bike. I had a great sales experience beginning with Leann and ending with Byron and Tony. Everyone was highly professional and very nice. Tony and Byron explained to me how to safely operate the bike and pointed out key features. I appreciated their expertise and their genuine concern that I am happy with my bike. I highly recommend Harley Davidson of Nassau County. I had such a pleasant shopping experience and know other shoppers will also have a positive experience.
I originally gave 1 star do to customer service but was contacted immediately by the general manager Byron and he apologized for everything and did not even ask for my service back but said that if I needed anything to give him a call even knowing I was going to a different dealer. I decided to give them another chance and he definitely made everything right. Himself, the owner, business manager, and Matt my sales guy went above and beyond to get everything corrected and I picked up a 2021 Road Glide Special. This happen and people get overly busy and things happen but it does speak volumes when a company and its employees go out of their way to correct an issue. I would definitely recommend them to anyone looking for a bike.Oh and I could not forget the ladies in the merchandise department are amazing and will get you looking right for your new bike!
I went in there today for help and advice on an old bike I just picked up. Thinking I may have been sold a clunker.Phil in the parts area gave me great advice on how to get parts for this 1981 sportster.The honesty and guidance of Phil brought a f’ing tear to my eye. You don’t find this kind this kind of customer service anywhere. What a great dude.Bike selection is amazing.
Great dealership. First bike and Tony was great. Explained alot and I am sure in the future I will be purchasing bike 2 at this location
If you want to lose your entire riding season and be talked down to by employees for doing your own work, I strongly recommend this dealership’s service department. But if you want to use your bike, enjoy your summer and not deal with constantly following up with a service department that couldn’t care less about you, take your business elsewhere. This has been the worst dealership I have ever used.
Out of all the Harley-Davidson dealerships I went to, by far, this one had the best service. Even better than that, they beat the other dealership prices.Matthew helped me with my purchase, recommend asking for him if youre looking to purchase.
Andy in sales and Mike in finance are one of the greatest people to deal with. I went with my son to look at a new Heritage in May 2021. After dealing with Andy, he made us feel so comfortable and the hospitality was outstanding, my son bought it. Because of how we were treated, a month later I bought the Electra glide ultra limited from Andy, my first Harley. I have to say everyone there are nice people and Im glad we dealt with Andy. Thank you Andy
I am big on proper service. Matt my salesman was Awesome from start to finish. No uncomfortable sales BS, I explained what I was looking for and he made it happen. The entire staff was extremely knowledgeable and helpful and I felt like part of a new family after 5 minutes of being there.Incredible Place... Highly Recommended
Great dealership. Dealing with my sales persons. Tony/Paul. I got in there they showed me the bike wasn’t any salesman bs about trying to get me into another bike for more money. I love the fact that they give veterans discount that’s a major attribute to me anyone that appreciates the sacrifice we made. I definitely will bring even more veterans over to get bikes this summer. Thanks for making the process easy and worthwhile.
These ladies that helped me were awesome. Thanks. Jeff from out West - Utah
I really love coming into this store, it’s just a great experience all around. I came in to size myself for a helmet, I found the staff attentive and friendly. Then looked at some bikes and the salesmen seemed knowledgeable.
Everything goes fine these guys are greatBut if you have a problemYoure up schitts creek
My experience with Nassau County Harley Davidson was second to none ! The entire staff was very courteous and professional. Our salesman Paul comported himself with professionalism and was respectful. The sales manager Mike was as transparent as possible and he took time to explain all the options that were available. He also was very patient with us during the purchase process. This was very welcomed when making such a large purchase. When the sale was complete, we expressed interest in having the Motorcycle delivered due to the inclement weather. They went out of their way to accommodate us and the following day Tommy from service shown up in front of our house at the designated time and offloaded the Motorcycle. He too was very courteous.This dealership is very friendly, welcoming and comfortable. They are extremely low pressure and will not make assumptions about your ability or desire to make a purchase.So don’t hesitate to stop in and check them out !
Made my 3rd purchase from this dealership and havent been disappointed yet. Love my new bike! Nothing compares to a Harley! Im an extremely happy and satisfied customer.
Andy L. in Sales was professional and terrific and Louis in Service is always a gentleman.
I live in Sayville less than 2 miles away from another H-D dealership ( HORRIBLE!!!!) I travel to Nassau HD which is way out of my way because Nassau HD knows how to treat a customer with respect - professionalism and quality - I’ve dealt with every single department in this dealership and have had nothing but amazing service - Guy and his parts consultants have never ordered my parts incorrectly or had me make multiple trips due to wrong or missing items - Ellen and all the woman in motor clothes have been beyond helpful and professional - always greeted with a smile - in service they sent a lift gate truck to pick up my CVO Street glide because it needed a new engine - Lou my consultant kept me updated and worked hard on my behalf to get the coverage approved and Tom the technician made sure my motorcycle was repaired as if it was his own- not a single scratch - chip - dent and not one bolt or part missing and returned to me immaculate - Thank you all for the great service you provide - I will never go anywhere else no matter how out of the way you are from my home
Philip Cappuzo was absolutely amazing. He helped us out with a kind of unique situation but his expertise on parts was beyond helpful. Now I can finally instal my rear fender correctly and get back to riding!
Incredibly dissatisfied with the service center here, employees are rude and the work always takes way longer than expected. Every time I call for an update I’m told someone will “call me back” which never happens. If you need service on your bike, go somewhere else. I will never use this dealership again.
Bought another shirt. Really nice staff here.
If you are shopping for a new Harley this is the place. Best deals, service and personnel. Friendly and knowledgeable, especially Tony Dijan.
Ive bought several bikes there over the years and Ive always has a great experience. Every staff member there is knowledgeable and always willing to help. I would recommend this dealer to anyone!
Once again had an easy, straightforward experience with purchasing a motorcycle with trade in from this dealership. All pricing was fair and negotiations were painless. Special thanks to Paul in sales and Kevin in service. Highly recommend both if you want to buy a bike or need to get work done.
Came all the way from Staten Island to purchased a 2015 switchback my first Harley, Paul was super friendly answer every question and he took the time out to make sure all my needs were met, Bike was ready & detailed andbeyond my expectations, Paul call me a day later to ask me how i was and how was the bike thats 5 star service, Thank you
Got the bike I wanted at the price I wanted. Salesman Tony and Bobby were very attentive and made it a smooth transaction. Delivery was fast and on time..no hiccups.
I walked into Nassau County Harley Davidson and was Greeted by Larry the owner. He made you feel like you were family walking through the door. I drove 88 miles to look at this bike with out any call ahead.Tony D made the purchase experience great.
Hands down the best place to do business in NY, from sales, parts, general merchandise and the top notch mechanics. keep shining Harley Davidson of Bellmore
Fast service great people to deal with
Came from out of town over 200 miles away. Robert Kennedy was extremely helpful and courteous over the phone and answered all the questions i had in a timely manner. Mike in finance was able to answer all my questions regarding the esp and was extremely patient with all of my questions. when i arrived everyone was polite and professional. special thanks to the woman in apparel who helped me find everything i needed. overall it was a great experience and i would recommend nassau h-d to anyone looking for a smooth, simple buying experience.
Staff is the awesome! I had a clutch issue...called out to HD in Riverhead and was told it would be 1 month before they could look at my bike. Called HD in Oakdale, and was told to leave it on Tuesday and they would let me know when it will be done...within a week or two. I called Nassau Harley and they said to bring it down the next morning and give them a couple of hours. I dropped the bike off at 9 a.m. and was on my way to Jones Beach by 11 a.m. Nothing but top class service since coming to them a year ago.
5 stars all around. My salesman Bob made purchasing a new Harley very simple and exciting. He along with the business manager Mike created a great purchasing experience for me with no surprises. Very knowledgeable and excellent customer service.
My second bike purchase at this dealership in 5 years. Both experiences were friendly and professional. Paul Marcy and the rest of the staff were very helpful in making this process smooth and painless. I stop in frequently just to have coffee, browse and chat with the sales and parts guys. And Ellen and the rest of her team in Motorclothes and Accessories!
Paul is a great dude, spent time helping me find the right bike, answered all my questions, and made great suggestions. Great dealer, highly recommended! Will be back!
Going to NCHD is always a joy. Been there God knows how many times,100,s. Never been disappointed, always welcomed there,and a staff that will bend over backwards 4ya. Have all my work to my bike done there. Wouldnt go anywhere else. HDNC is definitely the place to go. 👍
Andy and Mike are top notch. Little process with my out of state purchase, but they made it work and took care of my entire family while we were there. Maintained great communication throughout the process. Had a slight issue with with a non mechanical part, was taken care immediately by Mike and Andy, and Louis was extremely helpful. They really go the extra mile. I was treated like family, and not just a sold bike, unlike many other HDs throughout the country. Thanks guys. Customer service is big with me; I’ll be a returning customer for the remainder of my station here.
Louis and his partner were excellent
Andy is the most friendly and personable salesperson. He walk me through personally the entire purchase process start to finish. Any help or questions were answered fast as can be. Dealership feels like a family not just a dollar in Harleys pocket. If you want to buy a Harley go to Nassau County Harley in Bellmore, you will not be disappointed.
Bryon the GM should be very proud of his team - The entire staff at Nassau H-D is always friendly and extremely helpful anytime I go there -your greeted with a smile - a hello at all times - I live within 2 miles of another H-D dealer in the Sayville area which I refuse to use so I’ll travel out of my way because Nassau knows how to treat customers - Jenny - Beth in the motor clothes department are fantastic to deal with and John - Phil and Guy go out of there way to help in the parts department - I have not used the service department yet but plan to moving forward. Thanks Nassau H-D
Great dealership, great selection. All stand up guys. Salesman Bob Kennedy is a gentleman.
Great amazing experience. The red carpet to an extent. Thank you Matt, Bob, Mike and the rest of the team.Sam and Stacy
I stopped in for some last minute gifts just to add my own touch to Grandmas gifts, spent some time dreaming about how I would love to be Granny on a purple Harley trike,then snapped out of it and found what I needed! Happy holidays to all
Nice salesman very informative
People were great at Nassau Harley Davidson. Was very pleased with whole process
Very professional, great with knowledge and information and excellent customer service 👍
Great all around experience, if your going to buy a Harley, check them out.
Jim H. was friendly, helpful and patient. Told him that I am looking to to get licensed and start riding and he gladly worked to help me identify what style bike fit my needs. The showroom had a wide selection of various styles. The Harleys look much better in person than they appear on the website. If you are looking for a first bike or a new bike, this location is definitely worth a visit.
Tony is awesome! Monte also! Thank you for your patience and professionalism!!
It was my very first time walking into Harley Davidson dealership and I have to say my experience was amazing. Very friendly staff and nice atmosphere. My boyfriend and I were treated with the most respect from our salesman Bobby, great guy full of knowledge in what he does and has a wonderful sense of humor. He made us feel very comfortable throughout the whole process. Bobby also took his time the day of delivery of our bike and showed us all the ins and outs we needed to know. He went above in beyond to make us happy. I highly recommend going to Harley-Davidson in Bellmore for an overall great experience. Thank you Bobby for being so patient and nice to us, hes the type of salesman every dealership should have!!
Great service and prices. Ask for Jenny.
This dealership is the cream-de-la-cream! Excellent and Personable Staff! I am a member of the Motorcycle Cycle Club.....Boldest Ryders Mc.
Great parts department helpful staff very friendly
These guys are the nicest and most awesome guys ever! Made my entire transaction of buying a bike for my fiance SO quick and easy and they are ALL just so helpful! 10 star service in my book from Andy the sales guy, to Mike the finance guy and Tommy the delivery guy! Will ONLY come here from now and ONLY deal and buy from Harley Davidson from now on! Thanks guys he LOVED the 2017 Street Bob for his birthday!
I bought a used Street Glide in November and I spoke to Andy. We were able to come to a deal and I must say when I picked up the bike, it was like I bought a new one. I felt like the red carpet was rolled out for me. Im short and needed a kickstand extension and they had it in stock and put it on without any hassle whatsoever. Had to pick up a replacement seat I ordered and the parts guy was awesome. I ended up taking a different seat than what was ordered for me and it was no issue whatsoever.On the way out I thought Id look at a few shirts and picked one out, when I went to pay, found out it was buy one get o e half off, so I got another shirt. Girl behind the counter even gave me a few Keychains. If I could give 6 stars I would. I have to say they have earned my business moving forward, and I live 40 miles away, I have 2 dealers closer to me.
Very good and nice place to visit
Everyone there were nice,explain everything about the bike
Great people to work with. Knowledgeable and passionate about Harleys
The ladies that worked behind the counter in the clothing section were extremely helpful. I was buying gift for 2 different men and they were very nice and suppotive....they both helped me make my sections.
Finally bought my first Harley Davidson motorcycle. The staff at Harley Davidson of Nassau County made the whole process very easy. I highly recommend them for your next HD purchase!
Fair prices on bikes, but put a deposit down quick if you see a bike you like, because it will be gone if you dont! I get it- its business- but in not a young buck with $200 to my name! Salesman made me think the bike we discussed was mine!! NOPE!!
Highly quality service all around. Matt was extremely helpful throughout the entire process and very professional. Mike in finance was also extremely helpful and professional.
Service, Parts or Sales all great departments.
Just boughr my 3rd bike from them its a great local dealer another smooth transaction financing was hassle free cant wait to be out riding thanks again to all the staff.
Great people, great place, great bikes and great prices. I went to a few local motorcycle dealers in my area and it was the same for all. They say hi and follow you around like I was dropping money. They dont leave you alone. When I walked into Harley Davidson of Nassau County, I expected the same but it wasnt. The second I walked in I felt like I walked into a family members house. I was asked once if I needed help and I said not yet thank you. They let me walk the store. When Maryjoe (my first dealer) was free, she asked me what I was looking for. I told her and she looked me up and down and said No! Not a chance in hell will I put you on that bike. She sized me up and showed me other bikes that fit my height. At that point she showed me that she wasnt there to push sales but to help me. Paul was there to close the deal and he made it simple. A day later, they delivered the bike. I will never go to another dealer. Thanks Guys!
Great bunch of people. Bike is phenomenal. Will be getting my wifes first bike there.
What a great experience. Even during this pandemic. Ask for Byron, great guy. Excellent service. And Larry the owner thanks for everything. Cant wait to get my next bike lol. I will for sure be going back to you guys
Friendly staff, well stocked and helpful. They go out of their way to always make you feel welcomed. Ive had issues come up now and then with regards to their Service department and Louis and the Service Manager Kevin always take care of me. I highly recommend them.
Phil in parts was great today. Helped me out with something I put together improperly and sent me on my way. Thanks Phil.
Recently purchased a 2012 Ultra Limited. Great people. Great bike. Lovin the new ride!!
Called about something regarding a sensor On a 2014 883 and was told they couldn’t help me because “the mechanics “ do it. All I wanted to know is what needs to be removed to get to the sensor. Why he couldn’t let me speak to a mechanic or ask a mechanic makes me feel like they will make zero effort to assist a customer that has had all work done there thus far.
My son and I went to LOOK at a few bikes just to get a feel of what we wanted. Bobby was very helpful showing us what we needed. With in a few hours Eric, my son, was the proud owner of a new Sportster. Thanks Bobby!
I stopped into Nassau county Harley Davidson in Bellmore to take a look around and was greeted by a salesman there; Bob Kennedy...great guy, we hit it right off! I was looking at a low rider and he was extremely helpful...knowing the type of riding I was looking to do, he suggested the Road king...I checked it out and liked it- after discussing it with him, he did all the work to make it happen for me, in every way...he treated me like family and I left there today with this amazing Road King! Thank you so much Bobby, and Mike in finance and all the family at Harley Davidson for blessing my life...the wife is very Happy & grateful too!You did a great job Bobby and I highly recommend anyone looking to purchase a Harley to go to Bobby! Hes a great guy and will do all he can to help you make it happen! What an Awesome experience and an awesome place!! I couldnt be happier!
Cant say enough good things about this dealership. Bought a beautiful 2002 Ultra Classic Firefighter Special a few years ago and have always received courteous and professional service from the entire staff. Recently drove the 80 or so miles there and back to have them check the cam chain tensioners (they were fine!) - bypassing several other HD dealerships that are a lot closer to where I live. Special thanks to GM Byron Reich, Service Manager Kevin OBrien, Service Writer Louis and Tommy Todd, Transportation Manager to the Stars!
Stop!! Look no further, Harley Davidson of Nassau county is the place to go. The staff is great and friendly. They greet you at the door and make you feel right at home. Bobby is Awesome, he definitely went above and beyond for me and made sure I got the perfect bike that suited me best. He treated me with great respect and above all patience. After the bike was delivered he took the time to make sure all went well with delivery. He told me if there was anything at all I needed not to hesitate to call him. In my opinion Bobby is the best!! This by far was the best buying experience I’ve ever had. Thank you Bobby. Tommy delivered my bike to me the same day. He was very nice and extremely helpful, he didn’t rush and he took the time to go over the bike with me once more. This was an excellent delivery experience. Thank you Tommy.
If I could give more than 5 stars I would. Couldnt have asked for better service and a friendlier staff. BOBBY helped me out more than I thought was possible and worked with me to give me an absolute thrill of an experience. I would recommend anyone looking to buy a bike to stop by Harley Davidson of Bellmore!
Given the circumstances at the moment. The purchase of my bike went very smooth. The people at the dealership were great, and I look forward to do more business with them.
Pleasant atmosphere, employees greet you and make you feel special. Ellen always informs you of different options and tricks to keep your purchases in like new condition.Andy talks to you and make you feel welcome even knowing that I am not in the market for a new motorcycle.
This is in response to a reply from my previous post. Byron, why is it that I couldn’t be assisted yesterday? It was a simple question, and the service department wouldn’t assist.
Went in to get some shirts, the sales woman was very helpful and very nice .Did not know that I had to call before arriving so they could meet me at the door ... should update the information on the Google map so we know before getting there .
If I could give them a zero, I would. I could only speculate that my race, gender or maybe the fact that I came straight from the gym and didnt look like the type to spend money, was their excuse to not acknowledge my presence- as I was the only customer in the store. Not a soul said hello or offered any assistance as I was looking through their selection. To their defense, after a while of looking around, a guy who puts the bikes on the showroom floor was personable. But when he introduced me to the sales associate, the salesman couldnt be bothered to even introduce himself and offer assistance. Out of principle, I refused to entertain buying a bike from these people. Its a shame because they missed out on a cash in hand sale. I guess my money wasnt good enough. But Im glad to see that Im not the only one who experienced this type of customer service. I guess theyre business is booming.
Great place . Parts guys are knowledgeable courteous and extremely helpful
Extremely helpful and pleasant from the staff to the Owner. I could not stop smiling from ear to ear. I highly recommend you purchase at H-D of Nassau County! I Love my Livewire!
Checked out helmets and leathers. Helpful friendly staff.
Excellent service .Service team were amazing. Took care of my bike .
This is a Great Dealership. Everyone is very friendly and treats you like you are the most important customer they have no matter if you are asking questions, buying parts/accessories, or just browsing Harley gear. Sales people on the floor are helpful and make you feel like a friend instead of a customer- not pushy at all. Guy,Joe,Phil and the rest of the parts guys know their stuff and will guide you in the right direction for the parts you need to keep the bike running like new.I highly recommend Nassau Harley.
Beautiful bikes a wide variety of accessories. However the pricing is way out of line. Im certain they would do a lot more business if they were a little more reasonable on the pricing. This goes triple for the service department. I love to take my bike to the dealership but theyve made it impossible.
I had a great experience..The staff were helpful and friendly
The experience I had buying my new Sport Glide with Paul, Mike, and Byron over at Harley Davidson of Nassau County was second to none. This dealership treats you as a guest and a friend. Paul took his time to get to know the way I ride and made some great suggestions. He was always available for questions throughout the whole process. They worked with my tight work schedule to make sure I got my new bike as soon as possible. Mike, the finance manager, took the time to explain the extended warranty and service plan options in a way that just made sense. Byron, the general manager, was involved the right amount in the sales process and made sure he was available for anything I needed. I honestly could not be happier with Pauls ability to make the sales process comfortable and enjoyable. Thank you again Harley Davidson of Nassau County!
Best dealer in new york!
I recently purchased a 2019 Road King Special from Paul. We sat down and discussed everything from A to Z. He was incredibly patient and helpful. He set me up for a test ride and from there I knew exactly what bike I wanted. Paul and the managers Byron and Mike were able to get me a fair price. I made the purchase on a Sunday, the bike had to be shipped to Bellmore then have a full stage 1 put on it. I had the bike by Thursday. Paul introduced me to practically everyone that works there. Guy in parts, Ellen in merchandise, the techs downstairs that assemble the bikes, I even met the owner Larry. They say when you purchase a Harley-Davidson it’s not just a motorcycle it’s a family, it really feels like a family. Everyone is cheerful and willing to take the time necessary to help you out. Paul followed up and called me the next day to ask about how the bike rides and we had a 20 minute conversation. An entire purchase starts with the relationship between the buyer and seller and the bottom line is that Paul went above and beyond to help me with my purchase. He was never pushy, always asking thoughtful questions to determine the right bike for what I want to do and took the time necessary to facilitate my decision making process. I highly recommend Harley-Davidson in Nassua and when you do choose to go there, head to my man Paul, I guarantee you’ll get the motorcycle you’re looking for at the best price on Long Island.
Walked in cash in hand. Not one sales person said hello or greeted me. They all just looked at me and I guess I don’t look like the spending money type cause no one even made eye contact. One white haired gentleman sitting at his desk completely ignored me when I said hello. If you own a business I recommend you take your employees here to teach them what not to do.
Arrived there with a friend on our current Harleys looking for some deals on newer models, but not one salesperson came to greet us or offer help. We walked around and browsed the showroom for about 10-12 min. Staff walked by us like we weren’t there. Lots of them were free too. We’ll try another location and hopefully we get a better experience.
Excellent customer service ! I was looking for particular items for my son as a gift. I called as their website recommended it due to limited stock. The person who answered was pleasant, transferred me to the parts department. Phil answered quickly, located the items I was seeking and advised me that he would hold them for me at the parts counter. Quick check out, great information.
Nice place, great selection of bikes
Phil and Kevin in service were great when I brought my bike in for a tire and inspection. Easy going, down to Earth guys that had the work done while I waited even without an appointment. Will be bringing my bike here in the future.
This is my first Harley I ever purchased in 30 years of riding.I purchased before BMW, DUCATI, MV AGUSTA, SUZUKI and YAMAHA but I have never had an experience as this one in any other dealership or any other State I have lived.Paul and Larry were absolutely fantastic! Harley Davidson of Nassau County on Long Island were the real reason why I purchased a Harley. If it wasnt for them i wasnt exactly thinking about this kind of bike but after dealing with them I was completely sold......and we didnt even discussed the bike.I didnt even care about test driving it!Because of them I bought it!Thanks to them i will stay with Harley forever!Hands down the best experience overall!Thank you Guys!BestCesare Tagliabue Ph.D.
Spoke with Phil in parts department on phone.Researched my part had it in stock andheld parts for me.I stopped by and upon entering was greeted with a cheerful good morning by a saleswomen in the clothing department.Met with Phil smooth as can be transaction.First time visiting and it will be thefirst of many
Best Harley dealership I have found. The entire staff is extremely professional and knowledgeable as well as friendly. I cannot say enough about my salesman Paul, top shelf at his trade and I highly recommend him . The parts department has a thorough knowledge base of the bikes and is beyond willing to answer questions and offer advice.I had a particular request for my new bike and they knocked it out of the park, 100% perfect without one problem. That brings me to the service department. When you want something done to a brand new bike, of course you want it perfect. Well the mechanics( Tommy in particular worked on my bike and is a true tradesman) at this dealership will treat it as if it was a family members bike and complete the job with zero problems. When you are in the market for a new Harley, used Harley, parts or service drive past the others and pull into Nassau Harley and rest assured they will treat you right and help you out. Thank you again to all the staff at Nassau Harley you did a stellar job. Almost forgot... The new Bike is slick and the HDMC produced a BEAUTIFUL BIKE.
Worst salesperson worst service they don’t wanna sell. They act like they are the boss.
Jim H. was friendly, helpful and patient. Told him that I am looking to to get licensed and start riding and he gladly worked to help me identify what style bike fit my needs. The showroom had a wide selection of various styles. The Harleys look much better in person than they appear on the website. If you are looking for a first bike or a new bike, this location is definitely worth a visit.