I have worked with Heating Green twice now for my studio and both experiences have been wonderful. They have been incredibly responsive, offer great open communication, friendly and professional. Not to mention that we love their product. Good customer service and professionalism stands out these days, and I am grateful that they made this experience so positive. Would absolutely recommend to anyone looking for infrared heat.
I have worked with this company since 2016. Every single interaction with Jeff and his team have been informative, patient and kind. They have worked with me many times with issues that needed special attention. Samantha is amazing. Nothing but gratitude for their continued support to this day.
Hedgerow loves heating green. we installed infrared heaters in our tiny brick building about six years and they continue to keep us toasty warm. thanks jeff!
I have nothing but good to say about my experience with Heating Green. I have had many conversations and email exchanges with both sales + customer service as I worked to purchase, install and set up the radiant heat panels in my hot yoga studio.The staff at HG talked me through choosing panels. They helped me correct a mistake I made + were able to get me additional panels without waiting any longer. They provided support to my installers. They provided me with videos to set up the system AND then helped me personally on the phone so I could get it right. And - yes, Im a needy customer! - they helped me again when I had messed up the app and had to start all over.On-the-spot customer service is a luxury these days. So Ill just shout a big THANK YOU to Jeff + Samantha and the rest of the HG team!
Amazing customer service and answered all my questions with install etc.
I hope everyone looking to invest in electric heaters looks into Heating Green because they are the best company, hands down. Not only do we LOVE the heaters in our yoga studio, the customer service at Heating Green is top notch. Jeff (the owner) is sunshine on a cloudy day. I have been a customer since 2015 and he has always been there to help me no matter what I need. I can always rely on him to give me honest and helpful feedback. I will be a Heating Green customer for life!
Some 12 years ago, I had Jeff Caldwell of Heating Green recommend heaters for the various spaces in the house I was building. I have had no problems with the heaters whatsoever. Love them! No ductwork to worry about and very clean heat. I supplement with wood heat to save on my electric bill and because the heat is more friendly. These are the heaters of the future. Install them as recommended and they are maintenance free for many years.
Vermont winters can be a bit on the chilly side. In particular the last few years my goats struggled to maintain their core body temperature. Goat coats provided some relief but also caused less formation of cashmere and thick hair coats. The goats are small Nigerian Dwarfs and with only three it is really hard to endure weeks of minus 0 degree temperatures. After a few unsuccessful attempts to provide forced hot air heat I finally invested in insulating a stall (approximately 15 by 15 and 8 high ceilings) and purchased a 1,500 watt cove heater with a plug- in portable thermostat. Jeff was extremely helpful in guiding me through the purchase, installation and mounting process. He even sent a video showing me how to accurately connect the colored wires. The system was truly put to the test winter of 2018 with many stretches of below zero down to -20 degrees. The stall temperature remained at 20-28 degrees above zero and while this is still cold the radiant heat did just that, it heated the surfaces. It was just like standing outside when temperatures are below zero with the sun shining. The surfaces remained comfortable, especially for me as I completed chores throughout the day. This year I am purchasing another cove heater as the price and heating costs are reasonable and best of all it works. My monthly energy dropped from $150 per month to $60 per month after insulating and installing the cove heater and we we all comfortable. Check out the goats and their natural thick cashmere and fluffy coats. Thanks to all the folks at Heating Green!!Ellie Mesler Milton Vermont
Purchased several panels almost 10 years ago for home and they have worked very well heating a large room along with a small under desk size panel for a small half bath. Cost a bit more in the short run but very worth it in the long run. They work great heating objects rather than air making them both efficient and highly effective. Bought four more for business use last year that are working great this winter. Then over the holidays we had a hiccup with one of the thermostats after almost a decade of use and we received prompt reply with a solution by first thing Monday. Very responsive support!
I own an under desk heater and it is awesome! It is the best way to heat yourself at your desk. If you have a new home office and you dont want to heat the whole house, this under the desk heater is for you! I cant wait to explore the out of door / backyard heaters they now sell. Great local business, great people, and great products!
Terrific product and exceptional customer service. Responses were prompt friendly and helpful. Shipping, even to Hawaii, was lightning fast. Wouldn’t hesitate to do business with Heating Green in the future.
I was excited at the prospect of having high quality heaters and was willing to pay a premium. However, after receiving the heaters, it has been very difficult.First, we paid extra to have the heaters powder coated and it arrived looking like it was from scratch and dent. Something is wrong during the manufacturing process because there were chips and scratches in the same locations on all heaters.Second, the plates for the switches were dented in the same place, further suggesting issues with the manufacturing process.I called to tell Heating Green about the problem and they were very pleasant but seemed to have their hands tied by the manufacturer, Infratech. It’s been almost 2 months of back and forth for a small offer of a credit. I had an electrician come to install and wasn’t about to pay for a second visit due to manufacturing issues.Bottom line is, you are stuck with what you get. Order with caution. It is difficult to know how the heat will feel and the difference between a 4000 vs 5000w element. If you are wrong in what you think you need, you cannot exchange. Instead, you will need to pay for a new set of elements in full.Good idea for heaters, poor execution and poor customer focus from Infratech.
Very knowledgeable. Honest. Easy to talk to. Jeff really knows his stuff.
The company is local and stands behind their products. As well, they know their products and can help one choose the best heating unit for the room you are looking to warm. We installed two separate cove heaters in each bedroom in our home - each set on a thermostat. This allows us to lower the overall heat of the home during sleeping hours and still maintain a comfortable sleeping temperature in the rooms. They are easy on the pocketbook and look good once in place. The cove heaters are quiet and warm the space quickly.
I love their heating panels!! I have my own hot yoga studio and its a little bit of heaven. I researched panels and companies for a long time. Hands down they were the best. Easy to call and talk to as well. Would use them again!
Love their quality product. We are so fortunate to have the panels at our wellness center and yoga studio here in Iceland. Couldnt ask for better service, they are very responsive and take care of any request very quickly. What an excellent company with wonderful people.
Excellent customer service! We drove from Vancouver, Canada to purchase heating panels from Jeff. The entire process from beginning to end was seamless. We were only able to come down on a Sunday and Jeff very kindly met us at his shop to facilitate the pick up. Needless to say we were impressed and very thankful. I would highly recommend Heating Green-not only are they knowledgeable but the service is above and beyond!
The addition to the Heating Green panels to our yoga studio is amazing. The heat they generate feels so great in the body. They warms the muscles and joints in a way that enhances the practice. Students love it! I cant imagine practicing without them.Debi GriloOwner Practice Yoga Naples
I used Heating Green for my new hot yoga studio. I have had nothing but great feedback on how even and direct the heat feels. Its a much better feeling than forced air. The design is sleek and modern and matches my ceiling tiles perfectly. Jeff was really helpful and I would recommend them if you are looking for radiant heat, especially in a yoga studio.
I am loving my two infrared heating units outside on my pergola. They keep me so warm and toasty and I am thrilled because they will extend the season where I can sit outside on my beautiful deck and enjoy my view. They look great and disappear into the decor. I am thrilled. Great service, excellent advice, quality product
The experts in the heating for home and studios. All questions responded to with thoughtful expertise throughout the entire process of design and building a studio. Great and honest hardworking people! Thank you!
Jeff and his staff at Heating Green listened to my heating problem (cold family room addition) and recommended a 2 panel and thermostat solution. I had all components within two weeks of placing my order. They were exceptionally well packaged and were defect free from any shipping damage. Installation was easy and the radiant heat was fantastic. My formally coldest room in the house family room is now super warm and comfortable. Wife loves the radiant heat! I would gladly recommend Heating Green to anyone looking to replace or initially installing a heating system.
Heating Green did a great job for us! The panels worked as promised. Jeff was very responsive to a couple of small technical issues and worked with the electrician to get them fixed.We really enjoyed the ability to zone our heat. Having this ability saved us $$$!
I purchased the under desk heater over 10 years ago and its still working great! I have a home office and I prefer to only heat the area where Im working. The heater has its own thermostat that controls the temperature -- shutting off automatically when it reaches my desired temp, and then kicks back on when the area starts to cool down. Very happy with this product!!
Jeff helped us design the heating system for ourcottage and it has been working perfectly for us for8 years now. We love it because we had lots of ceiling area but precious little floor space so being able to mount the radiant panels up above was a great solution. The heat is more than sufficient for our two levels of living.Even with renters keeping the thermostat control on 80 in the coldest months of winter., the electric bill never topped $200. Also there was not the dry air, dust bunnies and noise element of a baseboard heat system. A great alternative toTraditional heating systems no question.
Could express how thankful my family and I are for this company. So helpful, knowledgeable and all around great to work with. We revamped our heating system and couldnt be more excited with the decision we had made to use Heating Green LLC.
I have a basement and two upstairs bedrooms that would get cold in the winter. We used to heat them with small space-heaters, but this looked messy, and I was concerned about leaving them turned on when we werent home. Heating panels from Heating Green were an excellent way to quickly provide heat in both of these spaces. They provide a non-intrusive and pleasant source of heat on cold days. Weve used them for two winters now, and they work great!
I love my heating unit and thermostat in my pool room. I keep it on all winter because the hot tub is right outside the door. We love how inexpensive the unit is to run all winter. I have never experienced a more efficient heating unit.
Jeff, Evelyn & the Team at Heating Green are incredible. You can tell that they truly care about their customers and their products. They go the extra mile to make sure that their customers are informed and matched with the best possible product for their needs. We absolutely love our heating panels - they got us through one of the chilliest winters that we have had in years! We are more than pleased! Thank you!
Aloha, Jeff and Mathew provided excellent customer service, guiding me every step of the way on this major expenditure. Bella Kai Yoga switched from forced air to Infrared and it is making all the difference--We love them!I am especially grateful for the outstanding customer service--our months long dialog on educating me and then the ordering/purchase process--all amazing. Again, thank you!PS--When are you going to come out to Hawaii and see for yourself!
We purchased Heating Green radiant panels for our home yoga studio, and are very happy with the product as well as the customer service! Jeff and team are a pleasure to work with. Would recommend them highly to anyone interested in heated yoga studios.
My 750W Ducoterra Heating Panel and Thermostat work great. I installed the panel to heat a 128 square foot shed where my future Zen Float Tent would be. The Float Tent is in, and I’m able to keep the shed at 72 degrees. The infrared heats the surface of the tent nicely to reduce condensation even as the outdoor temperatures are dropping to 30 degrees. I’m currently experimenting with keeping the room at 85 while I float. Thank you Heating Green!
This local Bellingham WA company did a great job guiding us to the correct product to add infrared heat to our bathrooms. It was recommended by our electrician. It is amazing how warm the rooms are now and how comfortable they feel.
Had a radiant heat panel installed in my bedroom a few years back. Feels like warm sun rays! Especially delightful during those cooooold winter days.
We bought under the desk heaters for the entire office and they work awesome! Now we can make everyone happy without messing with the HVAC system as bad as with standard space heaters (cheaper to run as well!). Great company to work with and they care about their customers!
Jeff provides excellent customer service. He took time to educate us on all the products he carries and was even open with us about other heating options that he doesnt offer. He spent time helping us figure out which heaters worked best for the different rooms in our home. We purchased 3 cove heaters and 1 heating panel and we are super pleased with all of them. They provide very cozy heat and its nice to be able to control the temperature in each room independently. I would not hesitate to recommend him to anyone looking for cost effective electric heat.
Honest people that help you get the right heating for your space. They have also supported a community education program. Cool folks!
I have installed radiant panels from Heating Green throughout my home as part of a complete renovation. It was a superb experience working with Jeff his team and the panels function perfectly as as described. I highly recommend Heating Green.
I am one of the franchise owners of CorePower Yoga in CO. Jeff and all at Heating Green were extremely helpful in guiding my business in the right direction for our heating needs. We switched over from forced air to Heating Greens radiant heating panels and I couldnt be happier with my decision. My heated classes are a consistent heat and my clients are providing daily positive feedback. I highly recommend this product and this company.
Jeff and Heating Green Team are very knowledgeable and responsive to ensure you get the best product for your applications. If your in the market to purchase heating panels for your yoga studio, I highly recommend Heating Green!
We bought 2 of the ceiling infrared heaters last year and they work like a charm! Love the feel of the heat and the reduction in noise (our old heaters were hella noisy). They answered all my questions and were super informative. Heating Green rocks!
Our whole-house heating panels were installed 7 years ago, and continue to provide clean, reliable, and quiet heat. Great product and great company.
This heating system has efficiently heated and kept alive a beautiful historic Grange Hall is Ashville Ohio for years. Thank you Heating Green for your innovative products.
These panels are a game changer. Purchased for my hot yoga studio June of 2016- It took some time to get the vibe of them, how fast they heated the room, inside vs outside temps, setting up the timer for automatic turn on and shut down but now it is seamless and effortless. I LOVE THEM. They are AWESOME.
The people I spoke with at Heating Green were very nice, but the heaters are a bust. I got the 1500 watt cove heaters (Two of them) for supplemental heat in a large space. Maybe not a great application, but I must say that the output from these heaters is very subtle, hardly noticeable even when standing directly in front of them.
Do not do business with Heating Green! They will definitely use a situation that you wouldn’t spend time and money to take down panels already installed to return them. On top of that they charge 20% restocking fees and you ought to pay for your own shipping cost although the panels are defective.I wanted a heat panel that would give me an instant heat in my master bathroom prior to taking a shower. Jeff gave me options for me to choose: ray panels and cove panels. So I took ray panels that could fit in to flat ceiling. But, the panels didn’t work. They stayed at 65 degrees for over 4 hours and never gets warmer. Bottom line is that Jeff recommended and sent me a wrong heart panel. Who would want a heat panel that takes hours to heat up before jumping in the shower???? When I contacted the company, the owner Matthew asked me to pay for a shipping cost and said I would lose 20% on restocking fees. Then he said because I chose the ray panels when Jeff offered me to choose one out of two panels: Ray or Cove panels, I am fully responsible for a return.This is crazy!! I as a customer didn’t/ don’t have knowledge on the panels but depended on what Jeff had to say. They don’t care if their panels are defective or not. They WILL charge you when you return the heating panels. Don’t even buy heat panels from this company HEATING GREEN.
I know Jeff and his team is 100% committed to making all of his Heating Green customers happy. They are a great group of people doing good work.
Great company with integrity. Love the products and quality, you wont be disappointed, really i cant say enough good things about them..
I purchased the under desk radiant heater and it makes all the difference! My office is located in an older building that is difficult to heat and this keeps me warm and cozy while Im working at my desk. Thank you Jeff and Heating Green!
We operate a yoga studio in a heated 2nd floor building with one exterior wall .Located in Portsmouth NH, a cold New England state in the winter/ We purchased the cove heaters and a wifi thermostat. We have been more than delighted with the results of the installation. The morning classes are ready at temperature when the instructor enters. Students thoroughly enjoy the heat and find it so relaxing. The vinyasa classes students are more flexible and the restorative classes students get into a very deep relaxation. We keep the room at 83 degrees because we have a wool carpet and wish to be perspiration free.The room is always ready with the programmable thermostat and we dont waste electricity with the auto shut off. They are so great we all would like to buy some for our homes.
Weve been very happy with the products and service we have received with heating green. Excellent customer care!
Jeff and his crew did a great job helping us figure out the right heater for our deck. We are thrilled with how cozy it feels and love that we can enjoy our deck almost any time of year.Thanks a million Heating Green!
These guys did a great job helping us select the right heaters for our yoga studio. The practice room heats up quickly and our instructors find them very easy to control. We couldnt be happier!
Jeff and his crew are absolutely amazing. We struggled to find the right heaters that would cover the square footage we needed. Our local heating guy completely dropped the ball and cost us thousands of unnecessary costs. I reached out to heating green and they took the time to ask questions and assess my heating needs. They are quick getting back if you have a trouble shooting issue. The infrared panels we use in our hot yoga studio are amazing and our clients agree. I would definitely recommend this company to anyone with heating needs. 5 stars all around
Supurub products and Superior service! Also would like to thank them for their genuros donation to Homes Now Unity Village.
I bought radient heaters for the bathroom ceilings. It feels just like summer on your skin. I no longer dread stepping out of the shower in the winter months. It even keeps the toilet seat warn and guests comment on the warm luxury. This company has excellent customer service and their products are made in America.
Great help in selecting heating components. Would recommend!
Very easy to work with and was even gracious enough to help us over the phone with our installation needs. Great company and even better customer service!!
I cannot recommend Heating Green because their product was not effective, my refund was not processed when I returned it and they charged a hidden restocking fee. Details follow..I ordered a Ducoterra heating panel from them and it did not perform as advertised. There was very little heat which could not be felt more than a foot from the panel. I had contacted the manufacturer about my use case BEFORE ordering it and was assured that it would heat the small area directly under a ceiling-mounted panel 8-10 feet above the floor.Evelyn at HG helped me to troubleshoot and determined that the panel was not defective. That meant that it was ineffective and I was authorized to return the panel. I returned it immediately, packed in original materials and in pristine condition.After two months, I had to contact Heating Green to ask why I had not been refunded. They apologized, but then refunded only 80% of the purchase price. I asked why I had not been told about the 20% restocking fee and the response was “the restocking fee is standard procedure.”In the end, I paid over $150 for nothing but my wasted time.
CB Premier Construction LLC has worked with Heating Green on a couple of different projects now. Jeff is great to work with and the products that have been recommended for our clients have worked out perfectly. We look forward to working with them on many projects in the future!
Great customer service from Jeff, the owner. Knowledgeable and spent the time with me to make sure I knew what I was buying.
A great company to work with that offers ecological alternatives to heating!
We purchased themostats for our hot yoga rooms from Heating Green. We had an issue with one and they replaced it for free, no questions asked.
We bought heating panels for our Massage and Float Studio and are thrilled with the results. Most of our office is heated/cooled with an HVAC system, but we were looking for a way to heat our Float rooms separately. Clients shower before and after they Float in our Isopods so we needed the ability to keep the rooms at 83 degrees with no air movement for their comfort. Our heating panels are perfect, they feel like comfortable sunny rays and the tile on the walls holds the heat in so clients feel warmth from all around them. Jeff and Adam at Heating Green answered all of our questions and fit us with the perfect product for our needs, followed up with us through out the installation process, and came to check in on us after we were up and running. Highly recommend to any Float Studios looking for cozy heat!
They were really easy to work with, and we love the product!
Jeff was great to work with and all my clients love their panels. I especially like the ease of retrofitting in spaces without dramatic changes to design or decor.Mike McAuleyMcAuley Builders
Love my ceiling mounted heaters!
I used these guys for my first yoga studio with amazing results. The heaters arrived without any problems and both Jeff and Adam were pleasant and accommodating.So, upon opening a second yoga studio, I naturally went with the same company..I already knew the product and had developed a relationship with the staff. To ship heaters to Hawaii usually takes around 2 weeks, so I planned ahead and ordered them 4 weeks before I needed them.Earlier in the week (around 3 weeks after I had placed the order), I checked in with the company to see when I could expect them. Unfortunately, an error was made, and the heaters had never even been ordered!!!! My business had a set opening date and everything was riding on the final piece of the puzzle: the heaters. Naturally, I was super stressed about this...it could take another 2 weeks for them to get here! Not to worry, dear readers! Jeff (the owner) saved the day and completely rectified the mistake. He rushed the delivery and had everything to me in a few days and my business opened on the the anticipated date.So for my Third studio, I decided to go with them again as Id already used them twice and I felt I could trust that they honored their word.Big mistake.Due to the confusion the second time, I had an extensive conversation with one of their employees about Heater arrival times BEFORE I ordered them. I explained that I would set my opening date around the heaters arrival, so once they gave me an estimated date, I would announce an opening date based on that. I was told by one of their employees that the heaters would conservatively take 2-3 weeks to get to me. Upon payment of the heaters I was assured they would take less than 3 weeks to arrive. I never received a tracking number even though I emailed and called multiple times, so assumed everything was good to go. However, I called the company yesterday (3 weeks after I had placed my order) to check on the heaters and they conveyed to me that they wont be arriving for at least another week, which also happens to be AFTER my set opening date in 6 days.I called the company and spoke with Heather, who was VERY dismissive of me and not accommodating. She said I could pay $2,500 to overnight the heaters plus a 25% restocking fee for the other heaters. No other option for a solution. Plus she told me that heating green doesnt actually guarantee an arrival date. Ok.....so why say that the heaters would arrive in a certain time frame? Also once I got the tracking number (yesterday) it looks as though the heaters didnt even begin shipping to me until almost a week AFTER I ordered them, and then they werent on a plane until 3 days ago. Seems like someone made another mistake of not ordering the heaters...Another employee later called me to say sorry for the confusion. That he had meant a conservative estimate in a different way. But this confusion greatly effects my business as I am now forced to open without heaters. They have not offered to compensate me or assist in any way with this mistake.The MOST disappointing factor in this is that I have been a loyal customer of theirs for YEARS. Even when they made a mistake on my second order, I STILL went with them because I believed that they had integrity and follow through. Now that they have grown in size, it seems as though they dont care about me or my business anymore. Buyer beware. It means so much to me to work with a company that holds value in the longevity of their clientele. If this is the way they value my business, then This is the last time I use Heating Green.
The staff here are always willing to answer questions and help you pick the heaters that are right for you.
I had a very prompt response respons to my inquiry with several options and price ranges as well.
Heating Green sells great heaters like Ducoterras SolaRay infrared panels and has fantastic customer service.
Great company and great products. Tech service was very helpful.
Such an incredible company with the most amazing product!! Would recommend them to everyone!!
Not thrilled with the unit. it doesnt give the heat i was expecting. Maybe our space is too big.
I feel mixed. I received good service from Jeff and the original ceiling mount Ducoterra heaters were delivered on time at a reasonable price. I had lots of problems with the heaters not heating properly after installation and I am disappointed with the product. Turns out the panels were defective despite the fact that everyone at HG and Ducoterra told me that never happens it must be something other than the heaters.I finally got new panels from Ducoterra and had to pay $100 shipping to return the defective ones and pay more for my electrician to switch them out. The new ones are working but Ducoterra did not reimburse me for my extra costs and Heating Green seemed unable to help me.So, bottom line, Heating Green would get more stars except that they featured and sold me on this product that has disappointed me and causes strife since installation. I will not buy Ducoterra panels again.
Very efficient! We love it!
Very Professional =))))))) Love our new panels!
Very nice service